Haven't been here in a couple of years cause I don't get to the east side hardly ever anymore. I put a party of four together since we hadn't seen each other in a good three or four years as well and I figure let's kill two birds with one stone see the people go back to the restaurant. I made a reservation just in case even though Thursday nights are not all that well attended and at 4:45 everybody was eager to get together. The server was Johnny on the spot for the next several hours. I told her we were going to be here a while because we haven't seen each other in many years and it would be separate checks as well. I always tell everyone in advance anything they might want to know or need to know. We all got our first beverage clinked glasses because all of our healths are in good stead at this point and everybody decided quickly what they wanted so we had a Cobb salad pork chop with sides second pork chop with sides and I did the California salad no blue cheese no avocado. It didn't take very long all dishes magically appeared. Everything was hot cooked well served well plated well and we ate drank and were merry. We were still there at 7:45 and the server refilled our glasses two or three times. It was a good catch-up time for the four of us. We had a booth in the very front corner right by the door where nobody could hear us and nobody could see us and we could just let our hair down and enjoy and that we did If you want the perfect spot with always great servers always great food with chefs in the back,,, not just cooks-- this one is still the best in town. read more

ALWAYS only offered a seat near front door NOT in main dining area. Is it because I am older woman eating with another older woman? I had to ask to be seated in main area. Food good, but experience ruined. read more

honestly one of our favorite steakhouses on the east side of cleveland. I get the petit filet and it HITSSSS every time. theyre appetozer wings and the cornbread skillet are phenomenal!! the staff is awesome, wait is never too bad, but we also make reservations online to ensure we get our fave! its nice for date night one on one or a night to celebrate someones retirement. read more

I was very disappointed in Austin's Steak House on Wilson Mills Road. The waitress was very rude MY party and I did not feel welcome in your restaurant. My food was cold and the veggies were raw and when we ask for bread we were told that they didn't serve bread which was untrue because we saw plates coming out with BREAD! If you want to have a WHITE only restaurant you need to place a sign in front of your establishment! read more

We pass it all the time and finally decided to take a the family. Small restaurant but the service and food are good! Glad we finally stopped in. read more

$200 disappointment!!!! Appetizers started out great. Ordered 3 large filets medium. All 3 came out rare. After sending the steaks back they returned, after all the sides were finished and everyone else was done eating. See the pic below of how the steak was returned to us. Looks rare. read more

Austin's Smokin' Steakhouse - Not properly cooked - Steakhouses Near Me - Cleveland, Ohio

Service good Ambiance nice Food very sub par I ordered the prime rib dip sandwich. Incredibly disappointing and very expensive for you get. Very little meat but just as bad the French bread was stale and soft. Not what you expect from true French bread. Actually the bread at even subway is better than this tasteless days old loaf Wish I could be more positive because I like other things at Austin's. read more

Excellent meal and positive experience. Well lit restaurant with full bar and mostly booths. Quick and friendly service. Nice draft line and drink menu. The seared tuna appetizer was great. Both fried fish and broiled roughy were fresh and tasty. Enjoyed the potatoes wedges, rice, and vegetable. Good coleslaw. read more

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When you don't want to go to a regular chain and get a break from the regular, try Austin's. The people are nice. It has a fun eclectic atmosphere. The steaks are good, but there is a lot to choose from. The wait staff are great with their recommendations. I was lucky enough to have Karen, and she helped me make my night even better. I have sat at the bar before and he is personable and happy to see you. Come try something different. Try out Austin's. read more

Austin's Smokin' Steakhouse - Steakhouses Near Me - Cleveland, Ohio

I have eaten at this and Mentor location for many years! Menu is great; service was way off on timing and had to chase waitress down more than once. My NY Strip was cooked properly but ice cold when served! Waited for checks; I did not tip well! Mentor location has same menu and great service! read more

I will be boycotting this place. they had great prime rib but my dinner was ruined by the bartender who has his fox entertainment on and bad mouth democrats and kept praising Trump. Keep hi comments to himself. it was everything I could do not to get up from my table to shut him up. I asked the waitress if he was the owner and was told no he just came with the building. All dems should avoid this place that's my opinion read more

Service was excellent. Friendly staff. Highly recommend French onion soup to start and bread pudding for dessert. Main courses were excellent read more

I was in the area and needed to find a sit down place to eat, not some fast food place. There are many in this area. I sat at the bar and grab a beer. The beer was decent and I ordered my meal and a water. I ordered a NY strip steak, broccoli, and rice. While I was relaxing at the bar the conversation at the bar cracked me up. I got my meal, it looked great. The broccoli was slightly overcooked, same with the rice. The rice may have been reheated. The steak was a little tough, I shouldn't have to use a serrated knife to tear through this steak. It was a tough steak, but ok. I was hungry and I enjoyed it without any condiments. Would I go back here, the answer is yes. I would try something different. I like the local vibe, the people there had me laughing read more

Growing up I remember this place being much better. We ate there this past weekend and will never go back. The food was awful. Almost inedible. Drink was terrible as well. My wife and I were both sick the following day. I ordered a walleye special. She ordered ribs read more

Elegant ambiance with a comfortable vibe at this neighborhood gem. Staff was friendly and professional. We sat at the bar which was surprisingly well stocked with top shelf choices. We are bourbon enthusiasts and there were a lot of options. Dinner was a seared Ahi Tuna appetizer with kelp, wasabi and avocado. Very good. I had grilled swordfish and my husband chose the strip steak. Cooked perfectly with great sides of fresh broccoli and baked potato with generous portions of sour cream and butter. We shared a chocolate cake dessert that was not overdone on the chocolate and tasted delicious. Highly recommend. Prime rib special also is fantastic! read more

Supremely pleased with my Tuesday evening dining experience. The staff was accommodating and attentive. My friend and I shared a shrimp cocktail. Very fresh and colossal in size the cocktail sauce was perfect. I had a house salad with the house dressing. Creamy Garlic lime with crumbled blue cheese, it was very tasty. The NY Strip is on special on Tuesdays so my friend added a 4 oz tail. His dish was prepared perfectly and delicious. I went with the Petite Filet and it was prepared perfectly in all its aged perfection. What a great overall experience. It's been 10 years or more since I've dined there and I sure am glad for yelp because it was a yelp search that reminded me it was there. They've been in business for over twenty years, the owner assured me they are fine in the midst of this Covid crises. Enjoy Austin's people, they got it right! read more

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My Husband and I knew this year our anniversary would look a lot different than years past given the pandemic. We actually tried to get into Austin's about a month before everything started, but without a reservation we did not want to sit for the two hour wait. So we figured this was a great time to check them out. I called our order in to go and was given a reasonable time of 25 mins for two entrees and an appetizer. We arrived on time and our food was bagged up and waiting. We paid at the bar and were quickly on our way. Everyone was very courteous and the proper CDC guidelines were being observed. The food was amazing! We ordered the 12 ounce and 16 ounce Smoked Prime Rib that they offer on weekends only. Sides were Asparagus and Baked Potatoes. The appetizer which we used as a late night snack was mild wings. You could taste the authentic smoke in the prime rib. It was cooked perfectly to the temp we requested. They included all the usual condiments in a separate box. I will definitely order again and when this is all over I look forward to dining in. read more

Austin's Smokin' Steakhouse - 12 ounce Slow Smoked Prime Rib - Steakhouses Near Me - Cleveland, Ohio

Made a reservation. The host asked us to wait 10 minutes because the kitchen was backed up. So as we stood by the cold door and watched her get a drink, walk around, etc she comes back after 10 minutes with "no update". Never going back. Absolutely horrible service. read more

Our go to neighborhood restaurant food is great service is great, never had a bad meal there. Had stuffed cod for dinner last week, it was outstanding! They pour a great drink too. read more

Appetizers and drinks were good. I was a little put off by the steak that I ordered medium rare that showed up more medium well than anything. I was very put off by the inappropriate Chef who decided to come out and challenge my returning the overcooked steak which was priced at $44. The second steak was cooked very well but was not worth $44. I will give it to my waitress that she handled it very well and was extremely nice. All in all I would give this nothing better than an overpriced Ponderosa rating. read more

Tonight was not a good night to visit. Our food arrived cold and not to order I asked for a Medium Steak and it came to the table well done. Not a good cut of meat tonight either. I know it's just a bad night and they are way better than this!! read more

I've been going to Austin's Smoking' Steakhouse for years. It was one of my favorite places and would always take my out-of-town visiting friends there if they wanted steaks or BBQ. I visited tonight for the first time post-COVID and I won't be returning. An expensive and disappointing meal. They no longer serve side salads and rolls (I loved their sweet butter) with their meals, but have a couple of bread items as sides. The prices on the steaks went up dramatically. I ordered a NY Strip cooked medium and the steak I was served was cooked rare and loaded with gristle. I asked for a new steak. A much better looking steak but was delivered rare as well. Third time out of the kitchen was the ticket. The waitress was attentive and apologetic, but that didn't make up for the poor condition of the food as it was delivered from the kitchen. read more

I've lived in the area all of my life and I have never eaten here. It was a disappointment. My son and husband had shrimp gumbo as an appetizer. We are spoiled. My husband learned how to make gumbo in Louisiana. No comparison. My husband had the salmon. He said it must have been "dog salmon", the kind the mushers in Alaska give to their dogs. My son and I had the Austin burger. The meat was obviously one of those patties that come frozen in stacks. Not much flavor. The grilled mushrooms came out of a can. The fries, however were done perfectly but they only give you a little dish of ketchup so there was only enough for fries, not the burger. I didn't want to ask for mustard. They do give you a crisply pickle wedge which I appreciated. They are the go-to place for quite a few folks. They were each warmly greeted, the staff knew everyone's name. The wait staff was excellent!! Very nice and very attentive. If the food was as good as the staff we could be regulars as well. But no. read more

First visit. the vibe was homey and comfortable, not manufactured like a chain restaurant. Food took a while to get, but enjoyable. best best bread pudding with bourbon sauce to cross my lips in a long time read more

Amazing steak and atmosphere very nice tavern restaurant ordered the Ribeye and was not disappointed cooked to perfection the beer and drinks are cold and the wait staff is great read more

Consistent food and attentive service. Good happy hour. Tired decor but not a deterrent

My husband and I frequent Austin's but had never ordered burgers for dinner. I think their burgers could very well be the best in town. Great meat cooked on a wood fired grill makes a big difference! Plus they have Gluten-free hamburger buns! read more

ordered the teax beef brisket and was disappointed by the whole meal - brisket was really fatty all the way through and the beans were only beans Wife and people we were with had burgers that were overcooked . have had meals there before, alway great, hoping this is temporary read more

Very good food, good service. Good for a celebration but a bit pricey for more than that

At Austin's Steakhouse and was deeply disappointed with the service, especially considering the $80 I spent. It was one of the worst dining experiences I've ever had in my life. Expected more, especially for the price read more

Friday night at Austins. Always great service and a very good meal. Sue and I both had the Austin burger, no bun for me. Side Caesar Salad with some very nice Italian Bread. read more

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Great place to stop for a quick lunch. The Cobb Salad comes in two sizes. The full is to much for lunch as it was such a healthy portion. Each side in the salad was also plenty. Probably a full hard boiled egg sliced. Even the avocado which is pricey was very visible. read more

Great Filet Steak with Baked Potato and Ceasar Salad as well as Stella-Draft. Relaxed atmosphere and very friendly service. A very nice place which I add into my favorites when visiting this area. I Support family business and not the money making restaurant chains, who put them out of business. If you like better food and service, out of Chain-"Standards ", you will be satisfied. Because they remember you, food/restaurant chains don't. Try it !! It's worth the money. Trust a german individual who always and only eat in places, ran for decades and prepare the food with "grandma's secret recipe ". read more

I decided to come here because they're local and offer a Sunday brunch. The brunch menu is small, which is fine, but it doesn't offer anything particularly exciting (a few omelets, eggs Benedict, pancakes, etc.). I had the veggie omelet, a side of grits and a pork chop. The omelets are made with egg beaters with no option for egg whites or real eggs. It was a hearty portion and fluffy, but very basic. The grits were standard cheese grits and while it could have used more seasoning, I understand it's just grits. The pork chop is about 4 oz and cooked "cajun," but wasn't very well seasoned either and borderline dry. The ambience is nice, comfortable and slightly dated. The service was average. Loraine was welcoming and knowledgeable, but was also taking care of several tables, so I needed to get up to ask for ketchup and hot sauce. I don't think I'll return to try dinner, but I'm glad to have tried out a new local place. I'll still encourage others to try their prime rib and steak, because they are local after all. read more

This spot is amazing! Great steak, wonderful sides, incredible dessert, and the most fantastic service you can get in American! Definitely check em out! read more

I cherish the memories of when my wife and I dated before we got married. We spent a lot of time in restaurants and Austin's Steakhouse was a weekly event following church for 2 years as we dated. I remember the wonderful brunch specials they had on Sunday, the portion sizes were generous and the service was amazing. The food had a custom presentation of ingredients and mostly homemade. The place was a hallmark of Mayfield Village. That was 20 years ago and what a difference 20 years make! Last week, we decided to order out from Austins. My wife had sudden taste for the pulled pork sandwich with beans. I got the Thai salad with chicken. I usually get a large order of beans as well. It's a great filler and from memory, the beans are very gourmet with chunks of pork. The boys got the hamburgers with backed apples. I got to stay on the couch watching movies with my 2 boys as the wife lost the "I buy, you fly". That means whoever says if first, the other person picks up the food. Food arrived and we all ran to the delivery girl, my wife. After handing the food to their rightful owners, we dug in! To my disappointment, the food is NOTHING like how I remember. The pulled pork sandwich was much smaller in meat height, served on a cheap Costco bun (used to be served on a huge Kaiser bun) and seemed different in taste. The beans had NO pork chunks, the salad portion size was for dieters and no longer served in a deep take out dish which means portion was MUCH smaller-the chicken was dry. The kids hamburgers were the size of McDonals in thickness. The boys complained that the baked apples were hard and not cooked. The whole thing was a $50 failure. I would have been better off going to Arbys. I am not kidding. Sad to say that I will never return again. read more

Very disappointed. We were having a pretty decent time until my father started eating his salad and found someone from the kitchens gum in his salad. The most disturbing and disgusting part is the fact he didn't see it until it was too late. After showing it to the manager, he looked at my dad like he put the gum there. First he doesn't chew gum and why would he even think to do something like that. There was an apology and offered a new salad. We declined. When the prep person realized the gum had fallen out of his mouth the entire batch of salad should have been thrown away. That is a physical contaminant!!! The rest of his meal should have been on the house but it was not. Not a good look Austin's Steakhouse on Wilson Mills Road. read more

Was curious about this place as I travel to this area quite a bit. Decided on a Wednesday night to go in and grab a bite. I was a bit surprised that a 'steakhouse' had a rundown irish bar feel to it. I asked for a wine menu and was unimpressed by the selections. I ordered the house merlot. It was not good. I also ordered the French Onion soup. That was good. The service, however, was slow. I don't think the bartender was behind the bar more than 1/3 of the time I sat there. There were only about 15 or so people in the restaurant, but, I'm warning you, that this place is uncharacteristically LOUD. I'm not sure why the acoustics are what they are, but my ears are still ringing. Then 3 'regulars' strolled in and started yapping it up. Further, they decided to play lewd videos on one of their phone's with the volume cranked up. Nice. Thanks for exhibiting sheer narcissism and complete disregard for anyone around you! One person in the party starts telling a story about his friend in Vegas and how this friend kept yelling "hey fatso". The worse part was the guy telling the story actually yelled it at the bar. Seriously, wtf!?!?!? I had planned on dinner and another glass of wine, but had to cut bait and beat feet out of there asap. Too many reasons to leave. And too many other restaurants in the area to be back. read more

We hadn't been to Austin Steak since before Covid. This was not a good meal. We ordered a Salmon dish, which was just Ok but for the price I would expect a fresh cooked vegetable on the plate, not a heated up frozen one. I live in the area but would not go back anytime soon. To many good places to go. read more

Was excited to use a gift card given to me for my Birthday. We made a reservation, arrived on time, however; due to the horrible service of a disgruntled & obviously angry waiter, who called himself John. We did not receive our meals for over 1hour after arrival. He told us it was "our" fault for not ordering everything at his first appearance. However he barely gave us time to order everything and actually discouraged it. "Oh you want to order everything now?!!!", while barely making eye contact with us. after we ordered an appetizer, he never returned except to clear our appetizer. Never even asking if we 'd even like to place our dinner order. I had to tell him. STOP ...we'd like to order our dinner now as that's why we actually came here?!!!! I should add even my basic salad was served with the wrong dressing, no lime as asked for in my drink x3 and the wrong beer too. My boyfriend asked for the Bohdi and he said oh the Columbus , walked away and that's what we got?!! I asked for salmon he immediately ordered my sides for me, rice and broccoli. I said, NO...baked potato. I did not even know there was even another vegetable side until my boyfriend ordered and he told us there were Brussels too! The food was also quite pricey for the quality. But our server John was horrible! Spoiled our evening definitely. Completely unhappy in his job very obviously. Someone like this should stay home, get a new job, or try checking their anger at the door when you punch in!!!! Our evening with this detached, unpleasant, and very flippant waiter was jaw dropping. He even wanted to grab our credit card off the table without even bringing us our bill? Really??? This man should find another area of work. People go out to enjoy their family and friends. This waiter barely got us the proper beverages. Threw salt and pepper on our table. And then ever so "kindly" comped me with a coffee for tolerating such a horrible dining experience. Unbelievable that this restaurant employs someone so unbelievably smug and angry. I will never return. read more