My wife and I are from West Virginia. We spotted our dream car on Zak's website. Upon inquiring about it, Billy sent us numerous photos and videos of the vehicle. It was exactly what we were looking for so we knew we HAD to make the drive to test it out. Once there, Billy graciously picked us up from the car rental agency and took us to the shop. We had a mini tour of Chicago along the way! WV to IL is not your typical drive to a dealership so when we received AMAZING and DOWN TO EARTH service from Zak and Billy it made the experience all the better. We were there for quite awhile working out the details (Zak has incredible knowledge about these types of cars) and growing accustomed to a type of car we've never driven. Not once did they rush our decision or pressure us into purchasing. They even lent us a vehicle to grab lunch while they fixed a few small details on the vehicle (i.e. bulbs). There was one small issue that could not immediately be taken care of (since we lived out of town), however Zak agreed to order the part and fix it free of charge if we could make it back up or slightly drop the price. It might sound crazy but we didn't hesitate to choose to come back! The car was already at an amazing price so we couldn't pass it up. We drove off with our dream car that day! A few months later we were able to drive back up (mini vacation) for Zak to resolve the issue free of charge as promised! He was on the ball and had the car ready within a few hours. It works and runs beautifully! There is no doubt in my mind that this is the place to purchase and maintain your luxury car!!!! We will forever be his customers no matter what state we're in! read more

I own a 2009 VW CC VR6 4Motion sedan. Basically a computer with 280HP on wheels. Growing up with a shop full of tools, I've always been reluctant to take my car anywhere, other than my Dad's garage. I'm afraid those days are now over, with all of the technology in cars these days. Word of mouth brought me to Auto Boutique Chicago for Rear Brakes, Haldex Clutch Service (AWD) and a Brake Fluid Flush. I had a bad experience at another local "specialty" shop a while back, and needed a new place to take my CC. Scheduling an appointment was a breeze with the help of Emily, the Office Manager. When I arrived for my appointment, I was greeting by Emily with a bright smile that made my day. She checked me in quickly, and within ten minutes my car was up on a lift. Their technician Nick was quick and efficient. The office is very modern, and clean. It was very comfortable, and makes other shops look like car torture chambers! The owner Zach, is the most passionate Master Technician that I've ever met. His no-malarkey talk of German Cars and Service is top notch. He even knew of a Volvo part that is the same part that is unavailable through VW - the Haldex Filter. Any other shop in town would have left the old filter in the rear AWD system, because VW doesn't want to service it. I know enough about cars to be dangerous - but the team at Auto Boutique Chicago know what they are doing and have the right technology to perform advanced services on any German Car - VW, Audi. Porche, etc. Friendly Experts. Quick. Smiling Faces. Advance Technology. Great Overall Service. Five Stars in My Book! Thanks again! read more

Summary - Go see Zak, he knows what your car needs & is fair! After using Yelp for 5 years, this is the place that finally got me to sign up & write a review. Zak is awesome! I have a German diesel car and finding a quality mechanic with experience who is honest is an overwhelming task! I am so thankful that Zak is around to help and do what is best for my car while not charging an obscene amount. I have been through 2 different dealerships who tried to take advantage of me and I'm thankful I don't have to go back. For car people, one of the dealerships scheduled my maintenance appointment, including having my spark plugs changed! (For non-car people, diesel cars don't have spark plugs.) I drive quite a distance to go to Auto Boutique Chicago, but it is worth every mile!! I trust Zak completely which is not something I thought I'd ever say about a mechanic. Every interaction I've had with Zak and Emily has been outstanding and while I don't want my car to need a visit, it's an enjoyable experience when I do. :-) On behalf of all European car owners, thanks Zak! read more

On 6/8/16 i came to this location for a detail and ended up leaving with a second car. My car was covered in thick sap bumper to bumper including the windshield. I went and got a normal car wash but nothing came off. I came to this place for a full detail inside and out and while waiting in the waiting room drinking coffee which was provided i decided to look around at cars. I fell in love with this white Audi Q5 and asked the gentleman i believe his name was Zack for some help as i wanted more information on the car. He was so helpful and did not take advantage of me as i do not know much about cars and my husband was at work so it was just me. Not only was the detail amazing and all Sap was removed from the car but the inside looked great as well. I left with an extremely well detailed car and an Audi Q5 which my husband later that day came with me to pick up. I definitely recommend this place for all detail and car buying needs as the Boutique had a lot of great options and the staff was super friendly and well knowledge about the cars. read more

These guys know european cars better than the dealership! Zak was one of the best guys at Audi, now I'm fortunate enough to be able to bring my B5 S4 Biturbo for the skillful service you'd expect from the dealership, without the price. I tried troubleshooting a check engine light myself, to no avail. Had one of my neighborhood shops look at it, they did a bunch of "repairs" to the tune of $600 only for the light to return. Got to the point where I had conceded to just live with it, until I met Zak. A quick look and he found the issue causing the fault for the check engine light was actually related to a totally different system, and just sort of triggering the other fault by domino effect. Ended up replacing a valve which costs about $100 and he charged me $130 for the labor for diagnosis and installation. Wish I would've known about him sooner! Fortunately I now have a "guy" for my Audi. Zak's the boss when it comes to these cars. No lie. read more

I was there a month ago, I brought my car just to see why there is a noise under the hood. They charged me 100$ just for an inspection which made me wait for 3 hours!!! So finally this manager or owner whoever went out his office with a piece of paper trying to commit me and convince me to make some repairs in his shop for about 2000$!!! I understood what their point is, they try to stole your money from your pocket before you leave their "Boutique". So I was asking him to explain what the problem with my car, and The problem that I came there initially with, he seemed like he forgot why I came there. Do not try to sell me something that I did not come there for!!! I finally understood that they just needed to tighten there smth related with the strut , and for this also they tried to charge 100$ , but I said No!!! I have already paid 100$ for almost for nothing!!! So people just be warned, this was my worst auto service experience!!! read more

I met Zak, the owner, roughly one year ago when i came out of my bank to find my car with a flat tire :/ He happened to be passing by and noticed the damsel in distress (me). He pulled over and changed my tire and we chatted the whole time. When he was done I asked what I owed him and he said not to worry about it! Score! I promised if I ever needed anything for my car he would be my guy. Over the last year I have brought my car to him for numerous things and he has always been very accommodating and super thorough explaining everything to me. I also met the rest of his staff and they are equally as fabulous. I used to be very apprehensive of mechanics. I feel like it's similar to finding a good hair stylist- once you find one you trust you NEVER leave. In time my 11 year old car will inevitably kick the bucket and when she does, I'll be sure to scoop up a sweet ride from Auto Boutique. Kudos, guys! read more

I have been bringing my Audi here for service since they opened and I am surprised that I am just now writing this review! Zak (the owner) is one of the most honest and straight forward guys I have ever met. Originally, when I brought it in I had just gotten a quote from the dealership which seemed high, so I decided to shop it. I called Auto Boutique since I work in the neighborhood and am glad I did! The prices Zak quotes are ALWAYS fair and I feel confident knowing that these guys wouldn't think of letting my car leave the lot unless the work was 100%. Everyone that works at Auto Boutique Chicago is pleasant and always accommodating. I never have an issue getting an appointment scheduled or getting my car completed within a reasonable amount of time. I couldn't imagine bringing my car anywhere else and I plan on buying my next car through Auto Boutique. Highly Recommend!!! read more

Great shop not because of anything but simply the knowledge of technicians they have employed. I own a 7 series BMW and also an all wheel drive 3 series. I was experiencing so many problems with 7 series (after 150 k miles) and extremely rough driving that I was bit in a pickle. The other shops had given me budget ranging from 5k - 8k including BMW dealer. Auto Boutique was accidentally discovered by me since they specialized in European cars..I took a chance with them and they solved all the immediate problems at extremely reasonable price. Not just but they did a good quality job and helped me pass emission test etc. I would highly recommend this shop to any European vehicle owner. read more

I just want to give a big shout out to Auto Boutique Chicago, I just bought a used car there and it couldn't have been a better experience. If you walk into the showroom, the used cars look almost brand new. The owner Zack and his associate John are extremely professional and help you through every aspect of the process. They will assist you with a loan, if necessary, and include license, sticker, and any other fees, so you walk out of there ready to be on your way. I have to say if you're looking to buy a used car, and you should never buy a new car anyway, Auto Boutique Chicago is the place to go. read more

Just bought my 2010 Audi s4 this past Friday and it was the best car buying experience I have ever had. The customer service and knowledge of the general manager Zach was unbelievable. There was not one question that I had that wasn't answered to the fullest. Took me through every inch of the car and made sure I had no more questions before he even asked about moving forward with the sale. The sale process was also very smooth and convenient. Again everything was explained very well. Don't see myself going anywhere else but here to buy a car in the future. Very highly recommended! read more

I was hesitant to buy from this dealer because of some of their previous low ratings, but understandably know that most satisfied customers don't always leave good reviews. I found a great deal from this dealership on CarGurus, and after researching some more, made an offer. Zak was great, and shipped my car for free! My car came in, in the exact condition it was advertised and has been great. Zak communicated via text / call the entire process. I would definitely recommend this dealership and have shared their contact with friends for the future. read more

I bought an Audi A4 from Zak. I love the car and can't beat the service. I'm a mechanical engineer and I usually do my own car repairs. I find working on cars fun except when I have to. I now trust Zak an his crew to do all of the maintenance on my car. I'm pretty sure they will do a better job than I can and it frees up time for my other projects. the guys at Auto Boutique are good honest mechanics that are more interested in getting things right than just making a buck. I strongly recommend them for both their mechanic work and their car sales. read more

Zak is the best I bought my new SUV there a couple months ago. The service was superb! There was no pushing to buy! No overwhelming sellers. The Auto Boutique is the place to go for great service and awesome cars. Zak the owner is patient, understanding, and willing to go the extra mile! I love my new vehicle and would recommend the Auto Boutique to everyone as a place to get your new car! I will definitely be doing all maintenance checks there and buying any future cars from here! Thank you so much Zak! Keep the quality service!!! read more

I bought a 2012 Volkswagen Passat I've bought many cars in my life new and used this by far may be the best car I've ever bought its great on gas no problems at all I bought my car from AUTO BOUTIQUE IN NOVEMBER 2025 SO I've had it a minute I got a great deal its such a nice car I feel like I stole it the Guy's at Auto BOUTIQUE did a great job they even went up on the price I still got the best deal the time I my friends or family wants a real car Auto BOUTIQUE here we come im on the site now looking thanks Guys read more

Auto Boutique is my favorite car repair spot. They fixed my janky BMW 328i by replacing the rear breaks (regular maintenance) and ignition coils (a common problem in 2005 and later BMWs that causes misfiring), which fixed all my problems. No more janky car!! Thank you Auto Boutique! Hopefully I don't have to come in too often (due to more car problems), but if I do, I will come to Auto Boutique Chicago without question. Zak and Julio are superb mechanics. Couldn't recommend them more highly! read more

Zak, the owner, and the mechanics at Auto Boutique really know what they are doing. I took my Jeep in a couple weeks ago. They got it back to me in one day and it has never run better. While I believe they specialize in repairing foreign cars, they are professionals with vast knowledge of all vehicles, so I would not hesitate to take your car for repair, whatever the make or model. I cannot say enough good things about Auto Boutique, I highly recommend them. Five stars. read more

I hadn't owned a car in over 30 years and was a little nervous about the entire process, and yet John at ABC quickly allayed my concerns. He was respectful and open and kind and honest -- all the things I had been told a "used car salesman" couldn't be. In essence, I am not only absolutely thrilled with the car he sold me, I am actually thankful to have met him as a person, and wholeheartedly recommended his services to anyone in need of a vehicle. read more

Best car buying experience PERIOD. These guys don't mess around with crappy auction cars. Cars are well sourced and hand picked by Zak who helped me take the plunge and buy a car finally. Don't worry, bike is still my primary mode of transportation! Either way, bought a great golf with low miles and good history. This is the spot to go if you want something that won't give you problems and good service throughout the car buying process. read more