I would give 0 stars if I could. This business is scamming and have absolutely no morals. They sold…read moreus a truck 10 days ago with a bad transmission and won't give us a PENNY back to help resolve the issue. They absolutely robbed us in dealer fees and made a huge profit on the truck. Karma will come for you. DO NOT BUY HERE

Was so impressed by the service recieved from the start to finish, the car is in unbelievable…read morecondition and the process was made so straight forward for me and they ensured I had everything I needed. Even after taking the car they continue to be supportive with any help or questions. 100% recommend!

Sam was the broker who was recommended to me. He made my leasing experience easy and hassle-free…read more He's responsive and worked with the numbers I provided to get me a comparable deal. Best of all, I never had to step into a dealership to get my car. Once I signed the paperwork digitally, he had my car delivered to my house. I'd definitely use him again for the next lease!

Sam is simply the best! This is the second time he's helped us get a great deal, this time on a…read moreMercedes-Benz GLB 250. Both experiences have been so easy. He was patient, respected my budget, listened to exactly what I was looking for, and never pressured or gave me the runaround. He even got the car delivered to San Diego on a Friday night (!!) so I didn't have to make the drive. An absolute angel. I recommend EZ Auto to my friends & family. They're honest, easy to work with, and make leasing stress-free. Thanks again, Sam!

I recently worked with Tiger Hakopian at IMX for my Toyota Sienna. I've been working with Tiger for…read moreover 12 years, and he's always been honest, reliable, and very responsive. He explains everything upfront, so there are no surprises later. Unfortunately, when I tried to sell my 2023 vehicle, I didn't get a great deal, checked four different places and ended up getting the lowest offer. That said, I'll still continue working with Tiger and highly recommend him for his professionalism and transparency.

Just leased a 2026 Hyundai Tucson through IMX and had a great experience. Robert was the person who…read morehelped us, and he was fantastic throughout the entire process. He was very courteous, took the time to answer all of our questions, and made everything simple and straightforward. Best of all, he was able to get us the car very quickly and at the best price we could find. The whole process was smooth and stress-free. Highly recommend working with Robert at IMX if you're looking to lease a car!

I had an absolutely fantastic experience buying my new 2026 Nissan Murano from Josue at Nissan of…read moreMission Hills! From the moment I walked in, Josue was professional, knowledgeable, and genuinely interested in helping me find the right vehicle. They took the time to explain the new 2026 updates, especially the upgraded 2.0L turbo engine and the smooth 9-speed automatic transmission, ensuring I knew all about the new features. There was zero pressure, just great customer service. The entire process, from test drive to financing, was smooth and transparent. I absolutely love my new Murano and highly recommend asking for Josue if you're in the market!

Here's a polished, longer version in English: I would like…read moreto express my sincere appreciation for the excellent service I received. From the very beginning, everyone on the team was friendly, professional, and genuinely committed to making the entire process as smooth and stress-free as possible. I felt welcomed, valued, and well taken care of every step of the way. I would especially like to recognize Duby Rosales for providing outstanding customer service. Duby was incredibly patient, knowledgeable, and always willing to answer all of my questions thoroughly. No matter how many questions I had, Duby took the time to explain everything clearly and made sure I felt confident throughout the entire process. That level of care and dedication truly made a difference and turned what could have been a stressful experience into an easy and enjoyable one. I would also like to thank Yajaira for her kindness, professionalism, and support. She was attentive, helpful, and always willing to assist whenever needed. Her positive attitude and commitment to providing exceptional service were greatly appreciated and contributed to making this such a positive experience. It is rare to find a team that genuinely cares about its customers the way this one does. Their professionalism, attention to detail, and dedication to delivering excellent service exceeded my expectations. This was truly a five-star experience, and I would highly recommend them to anyone looking for outstanding customer service. Thank you to Duby Rosales, Yajaira, and the entire team for making this such a wonderful experience!

Oscar and the staff at Rydell are awesome!!…read more Best prices and customer service period! Don't waste your time and money with other dealerships.

Zero stars if possible. WORSE customer service we have received in a long time. Husband went in…read morewith an appointment at 2pm for 4 new tires and an alignment. They called yesterday to verify they got the tires they promised us and to confirm 2pm appointment. He shows up today and they do not have the right tires. It has been 3.5 hours and he is still there waiting for the 4 new tires and alignment to be done. Ridiculous. Kept making excuses that the car before had more work. NOT our problem and why the hell don't you have the tires you called us about yesterday saying that they came in? Very disappointing and disgusting that nothing has been done to compensate us for our wasted time. Don't waste your time coming here

Este lugar es de los mejores dealers en todo Valle De San Fernando mi familia y yo tenemos mucho…read moretiempo compra de carros con Jr es muy buena persona y sabe cómo ayudarte a qualificar para que compre su carro o troca 100% recomendado.. los carros que venden aquí mi amigo Jr son muy buenos economicos y semi nuevos y para serrar con broche de oro mi carrito tiene garantía del dealer de honda por 2 años ESTOY NUY CONTENTO Y AGRADECIDO POR TUS SERVICIOS MI AMIGO Jr.

Definitely one of the most honest car salesman you will ever meet really awesome guy Definitely…read morestands behind his cars If anybody that I know is looking for a car I'm definitely going to recommend them to juniors automotive

Dear Galpin Honda Customer Service,…read more I would like to share feedback regarding my recent service appointment. I have been a loyal Galpin Honda customer for many years and have purchased three vehicles from your dealership. That is why this feedback is important to me. I continue to choose Galpin Honda because I value the dealership, and I hope to continue doing business with you. As a loyal customer, I believe I should consistently receive friendly, respectful, and professional service from every employee I interact with. When I arrived for my 7:15 a.m. appointment, the first employee I encountered was Veronica at the service drive. Unfortunately, she did not greet me, smile, or acknowledge my arrival. As the first representative customers see when they pull into the dealership, I believe a friendly greeting and welcoming attitude are very important. Thankfully, my service advisor, Vazrik Masihi, completely changed my experience. He provided outstanding customer service from start to finish. He was kind, professional, friendly, and made me feel like a valued customer. I truly appreciate the excellent service he provided and wanted to recognize him for going above and beyond. Employees like Vazrik are the reason customers continue to return. Although I had an appointment scheduled for 7:15 a.m., my visit still took about 45 minutes. While the wait was reasonable, the customer service I received from Vazrik made the experience much better. Unfortunately, when my vehicle was ready, Veronica again displayed poor customer service. She handed me my paperwork, brought my car around, and walked away without saying a single word or even letting me know my vehicle was ready. I was left standing there trying to figure out that my car was waiting for me. This was disappointing and felt unprofessional. I also want to mention that I visited the dealership the previous week for a different service, and another service advisor, Matt, was very rude during that visit. Having two negative interactions in such a short period is concerning. I hope this feedback is taken as an opportunity to improve the customer experience. Veronica is often the first and last employee customers interact with, and a friendly greeting, a smile, and basic communication can make a significant difference. On the other hand, I hope Vazrik Masihi receives the recognition he deserves for providing exceptional customer service. I wish every employee treated customers with the same kindness, professionalism, and respect. Thank you for taking the time to read my feedback. I hope someone from your management team will review my experience and reach out to me. As someone who has purchased three vehicles from Galpin Honda, I value our relationship and hope to continue being a customer for years to come. Sincerely, Carolina Perez

Here I am at a Honda Dealership 12 miles away...a loyal Honda customer who can't even use his…read moreneighboring Honda Dealership because of the way they discriminate against me and treated me less than. Telling me to my face that I did t care about my car because I did t want to spent 3,000 dollars on replacement hoses that were recommended on my 2016 Honda Accord. A year after this horrific experience... I sit here still pondering why this place continues to be like this.... Again let me echo my experience for everyone!!!! My experience at Honda Galpin in Mission Hills was beyond frustrating and one of the worst dealership experiences I've ever had. After dealing with repeated disappointments, poor customer service, and an overall miserable experience, I decided I would rather drive 12 1-3 miles to another Honda dealership just for a simple oil change than ever return.... How Terrible is that!!! It's disappointing that a dealership representing Honda can provide such an unpleasant experience that customers are willing to go out of their way to avoid it. I expected professionalism, respect, and quality service, but instead I was left feeling frustrated and undervalued. Customer service should make people want to come back, feel welcomed......not make them drive farther just to avoid another visit. Unfortunately, that's exactly what happened in my case. I cannot recommend Honda Galpin in Mission Hills based on my experience, and I hope management takes customer feedback seriously and makes meaningful improvements. If you'd like to contact me ... I have all the names of people who have been unfortunately unprofessional Sorry Galpin Honda NEVER AGAIN!!!!!!

Studio Motors is Awesome, I will never purchase a car at a…read moredealer, Will is Amazing this is my second time getting a car With this Cool guys, My payments are Lower then what I paid 15 years ago for The same Car, I couldn't be more grateful, So bottom line, if you will like to save money On the down payment and the payment It self, You could do so by going to Studio Motors!!! Sincerely Gloria Sanchez

I don't even know where to start with this company, car shopping is never fun and it creates a mix…read moreof emotions. I called this place and Thomas was the man to help me out in the task of helping me find an amazing deal on an rx 350 and I will be doing it again with my wife in a few months . I wasn't sure at first and went back and forth between models and trims. Thomas helped an indecisive person and was patient honestly BEST car experience I have had ! Do you self a favor if your looking to purchase or lease a vehicle call this place and ask for Thomas and it will be the best decision you will do on your vehicle journey! Thank Thomas!!!! Call you in April !

WARNING! DO NOT BUY FROM HERE! I'm writing a review just…read moreknow after having to purchase a car from this shitty place 4 years ago. They ripped me off. Stole my money. Since I was so inexperienced they took advantage of that. Ended up paying for a 2005 Honda 12,000. Ridiculous I'm so mad just thinking about it. I don't even have the car anymore it broke down after 3 years. Do not buy here people they scam you.

FUCK THIS PLACE! I'm glad EVERYONE saw the same thing! Long story short I bought my 1st dealer car…read morefrom these RATS and they fooled me and sold me a LEMON a fucking car that had serious problems that they never fixed instead hid! Oh man I had to go thru hell and back so I did a voluntarily report and that was the best decision I made in life! I went thru bankruptcy because of these SONS OF BITCHES at a young age. Please anyone STAY THE FUCK AWAY FROM THIS PLACE PLEASE!! All their cars are fucking junk waiting to be sold to someone. Go to a big dealership you will get your moneys worth better at HONDA or TOYOTA!! "Pacoima Motors"

Arman is the best! I will always use him when I get a car. He's so professional and makes the whole…read moreprocess so easy! He goes above and beyond to make sure everything goes perfectly. I can't say enough about how he has made this process so seamless!

Ultimate Auto is awesome! Armen has been helping our whole family for 20 years with leasing our…read morecars, getting us the best deals possible, taking care of the cars that we turn back in and answering any questions we have, we fully trust in him! The service he provides is exceptional , he is so professional, kind, mannered , makes sure that you are happy with your car and the process! I highly recommend Ultimate Auto to anyone looking for the best deals with minimal hassle, no long waiting , no bargaining , you just get that deal you want, unbeatable!