Complete bunch of liars. Will tell you anything to get you in the door but at the end of the day if your credit is bad they can't do nothing for you. And all they have is new cars or a year old. They hustled me good with a no down payment scheme to get me in. After seeing the inventory didn't want anything from them. Complete waste of time!!!! Wish I could give 0 stars read more

If I could give less stars I would. Only thing good about this place is Carl, Brian, and Tyree. In need of a vehicle I turned to auto giants. I should have known from the cheesy commercials that this place was nothing short of a JOKE. I know getting cars is a long process but after 4 months I'm STILL dealing with them. Went to trade in my 98 Nissan Altima, which they told me they'd take it for $1400 with an additional down payment of $1500 for a 2014 Ford Fiesta I did not choose and also (without the knowledge of auto giants) had a recall on it, however I was gracious. For a month, AJ called my job every second about first a check, then pay stubs, then something else I gave them the night I walked out of auto giants THINKING the deal was finalized. Go back in to auto giants, they have me, my son, and my mother waiting from 1-7p just to tell me the deal after a month hasn't been finalized and they can't give the car back because I shouldn't have drove it off the lot. Which makes no sense because the first moths payment had already been credited out of my account. I proceed to ask for my 98 Nissan Keys and refund of my $1500 and Mike tells me they cannot refund my money and they cannot give me back my keys BECAUSE THEY LOST THEM. My mom begins to question the professionalism and lack of organization and Mike yells at my mother tell her to sit down, shut your mouth, or he will call the police. Totally unprofessional Mike! Auto Giants would have sued if it wasn't for my father coming to remind them that we signed a contract and that they are obligated in fulfilling. After a week of no transportation, I get a call and they tell me my new car is ready??? Now for the second time, I have no choice. My 2014 Nissan Sentra smelled fouled and was extremely filthy with crackers, lollipops, mold, cigarettes buds, etc. in the creases of the vehicle! Now 2 months later, I am STILL waiting on getting my car payment back on the FIRST car. Which again Auto Giants lost and can't give back. Not to mention, the rude salesmen conversing with me about ones baby mama and another choices of women and the poor excuse of financial systems they work with. This place is an absolute joke. The men that work here lack organization, respect, and common courtesy. Update! On match 15. Found out the check I was waiting for on the first car payment i was supposed to receive back was SIGNED AND CASHED by someone at auto giants. There you have it. This place is full of crooks that lies and steals. YOU'VE BEEN WARNED read more

I arrived at 430 pm and quickly welcomed by James. He gave me all the necessary paperwork. After that I waited for 3 hours, and I did not see a sing car. All they cared about were my finances. I explained to the guys at the desk that I had been for three hours with and no one really helped , he replied we were busy as if I can afford to waste my time . I would not recommend any one go here, they don't care about getting you in a nice car, they just care about your dollar. read more

Minique was awesome. I went in from leaving enterprise auto sales where they weren't able to get me in a car. So I came here & got into one, with no problem! I have a bankruptcy on my credit that was closed last September I believe & since I've been out of bankruptcy I've been working tirelessly to improve my credit. My credit score was 645 & I have 2 cc's that I'm ALWAYS on time paying which helped me a lot. I got the car I wanted a 2018 Toyota Corolla! I only put $200 down! The ONLY complaint I have is that the car did have a scuff/scratch on its bumper that was promised to be fixed. I was told to bring my car back the following Thursday to get fixed. I purchased the vehicle on a Saturday, June 29th, 2019. I went up there 2x to no avail. So now it's July 18 & my car is up there now hopefully getting fixed. read more

My first initial review was outstanding until after I had the car for a week and Auto Giants called me back to say they wanted more money down. This is a smash mouth dealership My advise try another dealer low budget High Marketing Lemon Dealership. We purchased a 2013 Chevy .We was approved by CPS according to Auto Giants Financial Managers They process our registration and tags paid our Insurance. We drove satisfied for 10/days..(Even after the annoying coherence from the managers to write a good review ). We return the vehicle on the 11 day for free oil change and detail (poor job 2 hour wait). on the 12 day..I received a call from Auto Giants Manager and inform "they found a better bank for less monthly car note payments" Naturally we returned, as we walk through the door the salesman immediately ask for the Key..What happen next few hours involved the PG County Police and Attorneys in the matter for undisclosed confidentiality I won't write. Let's just say..I was literally robbed of my vehicle by these guys and Was giving as of this date only have of my down payment of a $1,000. Auto Giants are cheesy as the Lame commercial slogan they use .For the people..Ha! read more

Worst Experience Ever!!! AVOID AT ALL COSTS! Salesmen Bobby Burke is a lowlife jerk, pushy,typical screw you over salesman. This dealership is a complete joke. After we bought the car we noticed a vibration coming from the wheels. The problem was that every tire had a severe dead spot because the dealership never moved the vehicle. It sat on the lot in the same spot for months on end resulting in flat spots on each tire. Their fault not mine. read more

This dealer is a complete scam. I was checking the reviews on google and they cannot be accurate. There are obvious clues that would support this argument. Altering reviews are a dirty move from them which will come to bite them back in the future. They can only cover so much of their many fraudulent acts. With that being said I dealt with them in the past and It was a ridiculous experiences. To start off; manager Matt was the rudest person I ever met. He lied in so many different occasions. They "sent me a text message" that the car would be negotiable and to go there. So I did and it was the opposite. They wanted to rise the price. After hours of speaking with them I decided to proceed. They run my credit and they added a $2000.00 warranty without my permission. When I confronted them; Matt just walked away from me and left me speaking. Those 2k could have made a difference in who would approved me because adding 2k would increase the loan that I was asking for. They do this to so many customers as I witnessed them doing the same thing to a customer that was also there. They should be investigated on how they run their business. read more

They suck and they seen me coming I pay 547.00 a month for a dam 2013 for fusion that sucks Payments are high and they are a rip off

Horrible!!!!!!!!! Besides the gentleman who was my initial sales guy, John, everyone else was simply arrogant and rude. One guy tried to come over, playing the "Rico Suave" role, I laughed and told John, your co-worker is funny, I came in here prepared to leave with a car, who is he fooling, I see right through him. Just like the others who posted here, I was forced to pull my credit report prior to viewing the car I wanted, which I brought to his attention, isn't this illegal to pull my credit prior to allowing me to view the car, the look on his face was priceless as I told him I just finished a Business Legal course, as it is by the way to all those who read this. They cannot require a credit report prior to viewing. I still signed it because I knew I was leaving with a car and it had to be done either way. He goes to say, right after I signed, it is legal, I replied, ya, because I just signed it. Priceless. Not to mention I arrived alone, a young female, who appeared to know nothing. Shortly after the manager comes to play big bad wolf, lmao. I already knew because of my credit my monthly would be high, the manager came, sat down, showed me a number, waited for me to be all good with it, then says, every two weeks, looking at me like, ya afford that. Not only that, t he car was priced just about $2K more than what was listed online. After I agree and sign, Coley Mearite, the sales manager, sits back in his chair, as if he is some important mafia boss, lmao, and says, I got you now, now I need 3500. I said you got that right, he laughs and says ha we aint on that level yet, I replied, hu no, I got what I needed just as you did.After that, I went to another room to sign the remaining of my documents with Phuon Le, absolutely no respect for a lady, customer or his job. Before I went to his office I was sitting with John, he said ok, you can come, or something along those lines. He never said my name for one, but goes to says, uh ya you! I go in, and I'm assuming he was already working on paperwork, begins throwing papers behind him, attempts to put one in the machine on his desk and does something wrong, and blames me, he was jokin but nonetheless, crazy unprofessional, but wait there's more!Throughout our conversation he's swearing back and forth, John calls the insurance company for me and as i'm talking to the sales rep. Phuon keeps talking to me, so rude, I was discussing with the sales rep. about electronic payments which initially I declined, when I accepted Phuon says, I told you so, duh and makes that face you make when you say that.Somewhere through out all that he said something that irritated me and I told him I can walk, he said you not gonna do that to me, I said, WHY NOT, he said you wont do that to John, I said if I need to I will.Back to the phone call, Phuon continues to talk while I am on the phone with the insurance rep, attemps to hand me a paper to sign, I looked at him and continued to talk to the sales rep. again he tried to get me to sign, I did the same thing. I'm on the phone and he was just rude. He seems to get irritated and bangs his finger on the paper looks at me demanding me to sign, which is when I just stared at him like, ya right, turned slightly in my chair and continued talking to the rep. She proceeded to ask me if John was helping me, I said yes, she said good because shes worked with Auto Giants for years, and she wouldn't recommend anyone to go there, now if an insurance rep says that, what does that tell you. I said, ya John is great, everyone else however is absolutely rude and bossy. Phuon said something, which at the point he should have just been quite, whatever he said, I said, do you treat all your customers like this, oh it's just me, because i'm a female, FINALLY, HE HAD NOTHING TO SAY!!!!!!The guy behind the glass which I didn't realize was open, Tyler Anderson, told Phuon he needed to stop. Did he, no, he toned it down a bit but didnt stop. Almost done signing, when Phuon noticed my address was spelled wrong and I had to resign everything, stuff happens I wasn't tripping too much, not to mention it was John's error I believe, being so, I didn't mind. I previously told John, exceptional customer service will take you places, so because of his kindness I didn't mind resigning. As Phuon goes to get additional foms he's laughing about it, at which point Tyler again, tells him to stop with a more firm tone of voice.Long story shortened. I went back to sign the remaining forms the next day, which I'm told they will fax because they currently dont have it. I said I drove all the way here, Phuon says man you live in Suitland. I flipped and gave him a piece of my womanly mind in front of everyone. He tried to shut me up by saying ok Im sorry, in no way sincere. I said I don't want your sorry you have been rude to me since yesterday, after putting down all the money I did, I deserve much better service than this. At least the two gentleman in front apologized read more

I wish I had done some research on this place before buying a car. First of all it wasn't a bad experience to start but it has gotten progressively worse as I have had the car. First their credit review is ridiculous. They have a manager come over and basically tell you your credit sucks here's why and that they are the experts. Now that being said after turning the application in it took nearly 2 hours of waiting before I heard anything. I offered a $1500 down payment and they kept wanting me insisting that they were losing money on the deal. I said no. Stuck to $1500. Eventually got an approval on a 2014 Hyundai Sonata. First one they showed me had obvious engine clunking and the sales man kept trying to say it was normal. Then looked at another and for appearances and initial test drive it look great. Ended up buying a 2014 Hyundai Sonata with 40k miles. Not bad. Once I got the car it was missing the floor mats. They where there when I test drove the vehicle but gone once I took delivery. They insisted that the mats where only in the other car. This should have been a big red flag. Since I have had the car I have had nothing but stupid problems. I have put 1200 miles on the car and the front axel needs to be rebuilt, brakes are done and windshield washer pump has already been replaced as has the cabin air filter. In speaking to a mechanic at a Hyundia dealership the brakes show signs of having a "stop squeak" spray being used. And it appears that there was a lubricant of some sort on the axel to hide the defect. It looks like these guys knew of these issues and tried to hide them. They claim their cars are "certified used". It looks like they vacuumed the car and changed the oil. And that's about it. Left several calls for auto giants and their management but have heard nothing back. No service after the sale at all. Very disappointing This will be reported to the proper governmental authorities in Maryland. These guys are hack scam artist. Stay away from here. read more

i am very dissappointed at this dealership due to the fact that i bought my car a 2017 hyundai sonata in march of 2018 and the past holiday which was thanksgiving weekend my car breaks down on the side of the road due to engine problems and auto giant will not fix the problem nor will they give me a loaner. i havent had the car for a year yet and they will not tell me about my warranty on the engine which it should be at least a 5 yr warranty. read more

1. "We are not in in the business of car sales !" the salesman said. 2. They do not post prices on ads, but ask you to buy it before knowing the price. 3. They say that they do not know the vehicle history/accidents. read more

They customer service sucks. They gave me a check that made my check account go into the negative. How you a whole company and your check bounce. Call to talk to a manger no one picked up the phone. I will never ever or recommend anyone to this company ever again. read more

The worst dealership in the DMV. Came in looking to trade my car. Before they even appraised my vehicle I was asked for my social. (Red flag I had gotten my car appraised at carmax never asked for social) The sales associate I think name was James told me that they will Not run credit until I choose a car and decided to accept their offer. (I explained to him I did not want my credit ran at all until I make a decision) While he was putting in my information he asked me to read over a section and did not go to the end of the page I asked him to scroll down to the end and it said my credit will be pulled and sent to a banks. He tried to get over and sweet talk me but wasn't happening I declined and left. Will not put money or waste my time in a company that lies just to get a sale. Overall this was the worst service I have ever had and would never recommend this place to anyone. 0 stars. read more

This place is horrible... I wouldn't tell my worst enemy to come here. The Salesman Mike is a very pushy persuasive person then when u ask questions for clarity he continues to talk in circles and thinks that the problem is solved well it's not it's worse and you've done absolutely nothing to help. I have only had my car 2mths and already it's been back to the shop twice. Once for over heating and now because the headlight connector is burnt out. Can someone please explain to me how I burned out the connectors in 2mths????????. And further more why I should pay for that??????? Don't ever come here.. read more

My first impression was based on before getting the car. The staff seemed amazing. They did drained my patience by keeping me for hours. Great mind game. At the end of the day the customer just take whatever car he/she is suggested. The worst is the bad service after buying a car. An agent in particular was very rude. Called in 5 times to only get some information. I was told I will be called back in order to speak to a supervisor. It has been 4months now. I didn't even get the chance to ask questions for the simple information I needed. I guess like most dealerships the only thing that mattered was to get rid of a car and not customer satisfaction. :( read more

Great experience! Great service and very helpful. Dequisha was awesome! She answered all my questions and made the process smooth and easy. Everyone should go see her if you're in need for a car! read more

I came to Auto Giants just wanting to see what they had to offer. I worked with Tomanni B and she was a great help. Very friendly and very helpful throughout the process! Everyone was very friendly in the place and it made you want to be there.... Not much parking for guests I will add. However, good people and nice cars! read more

I had the worse experience there, the salesmen are extremely unprofessional. I do not recommend this place. I had a better experience at a Pohanka Honda. The salesmen work with you. I suggest you all going to a regular dealership. read more

Too bad I can't give no stars, called to get a price for a car & they couldn't give me the price but said it was on sale. Oh and they have financing. I wouldn't trust these people if they were giving away free cars !!!! read more

I have received the worst service ever with AutoGiants. If you don't want to be screwed over, I strongly recommend that you NOT purchase a vehicle with AutoGiants of Temple Hills. While trying to get in contact with a manager, I've spoken with six ghetto hoodrat girls (Crystal, Mia, Shawn, and Kia (etc...)); telling me that I needed to talk to Lonnie, which I don't think that he really works there. I keep getting the run around with the unprofessional giggles in the background, refusing to identify themselves on the phone and when asked whom am I speaking with you, they have an attitude and they didn't even want to give us their names due to lack of professionalism. I was also hung up on by one the managers and told me if I'm not satisfied, to take your service somewhere else. We just called AGAIN and asked to speak with Lonnie and this ghetto girl at the front desk just hung up; didn't say goodbye, just HUNG UP. And lastly, Vernon (who claims to be a manager), contacted and advised me to NOT to call their office until the manager of the service dept (Ahmad Sabbah) calls and instruct me to get my vehicle serviced. I tried to handle this experience on a professional level, at no time was I unprofessional and they were very unprofessional (level 10). It is evidence that AutoGiants has reflected unprofessional service to their customer(s) and based on this experience, I STRONGLY RECOMMEND THAT YOU DO NOT CONDUCT BUSINESS WITH THIS DEALERSHIP. read more

This place is horrible,staff lied to us, they brought a suv out and we didn't get the choice of choosing what we wanted and they lied and said the bank does the choosing of the vehicles for its customers. Needless to say the first day we had the suv it wouldn't go into gear and the gear shift piece just so happened to be at the original dearlership of the suv. They told us we couldn't return the suv to them at autogiants and said they would send the suv to Nissan to fix the issues instead of letting us have our trade in after only 2 days. The general manager said we didn't have say to get our trade back and that the lender had already deposited funds for the trade in into their acct. This place is horrible and only out to get their customers money and put you in a bind read more

they lie and they are desperate. told me they had a program to find a hummer then after they ran my credit 6 times i kid you not said owe its only for recent year models. then tried to spin me on something else. i dont even know where they got my number i was only looking for a specific vehical. read more

Where do I start with the crap... Pretty much they tell you that you are approved with no money down and to come in, pick out a car and you are good to go based off of the information you input via the internet site. After filling out the same information that I did online once I went into the office, sat for 5 hours after picking out a vehicle, asked to come back the next day by the salesperson who said he would submit all of my paperwork to the bank at that time (he didn't even come in that day), 2 days going by of unanswered messages left and finally a manager telling me I was approved if I just put down $1500, I had enough of their crap. Liars and a waste of time!! They don't even deserve a star, but I had to put one to post. read more

The only thing they are good at is wasting your time. Three different people lied to me about what they had.

The problems with this dealer just continue... after getting stuck with a vehicle we didn't want and being told by their management that they are not responsible for what their salesmen say (or apparently for following FTC guidelines and displaying a buyer's guide in each of their vehicles...) we have been waiting for our tags to come from the MVA. Since our 60-day tags are about to expire, we have called the dealership repeatedly to find out when the hard tags will be in, each time we are told they should be in within a day or two. We finally called the MVA to see what was going on and they have NO RECORD of any paperwork on our vehicle!! Now Auto Giants is backpeddling and saying they don't know if it was sent since they don't have a tracking #... read more

I am an Army Veteran who finally agreed to visit Auto Giants in Manassas VA for a family van. Long story short, after feeling like an ambush into getting a 2017 Nissan Quest for over 30k in price,the staff has ignored my many many calls and texts and voice mails about a disturbing issue with the vehicle. To this moment, the staff continue to ignore my calls, I get transferred around, and it is very upsetting and so we have largely parked the vehicle. I have threatened to sue but still no answer, I am waiting for an attorneys advice and I may go forward with the court action. We are just a family looking for a good transportation, sorry to say, but I have to share this with other unsuspecting families. I however believe after I present lost work and the safety of my family to judges, Justice must prevail. Thanks for reading! read more

I was not happy, total waste of time. I walked in on 6/30/18 with cash in hand. I was looking for a 2014 or newer SUV, 4 wheel drive. Lets just say I had a bit more then a few thousand dollars. I met a salesman and explained what I was looking for. He said he would have to get his sales manager and would be right back. Well 25 minutes later the sales manager sat down across from me and said he had nothing in my price range and I would need to up the amount I was willing to pay if I wanted something nice. He was very matter of fact and didn't seem to want my business. So I went to Winegardner Chevrolet on Indian Head Hwy. . I was in and out in 45 minutes, I paid cash for a 2014 Chevy Equinox. I've seen Auto Giant commercials and felt they would be a good place to start, I'm sorry to say I was proven wrong. And we all know Winegardner Chevrolet does not sell cars it cannot guarantee. read more

So, I suggested Auto Giants to both my husband and son to purchase his car. The service seemed to be top notch and the salesman Fred said, "you get a $100.00 for referring them to buy from us." I gave him my ID and signed a sheet of paper regarding the referral. I was told that once the deal closed I would get the money. Time went by and it came to mine I never got the money. I called for days speaking with James Diggs and Vic character; to only be told I need to speak with the man that sold them the car. I was given Fred's phone number after speaking with him he advised me to call him on Monday morning and this was only to remind him of something that should have been cared for almost three months ago. Do not believe what these people tell you there only nice until you sign for a car and careless about integrity, or professionalism. They're not men of their word!!! For me it was more about the principle than the money. If you are going to sell a product or service with the promise of a perk follow through! Bate and switch is what it is! It's not good for business over all. Lastly, if you did this to me it's even more sad how many other people you have treated this way!!! I WILL NEVER RECOMMEND THIS PLACE TO ANYONE ELSE EVER AGAIN!!!! read more

My FIRST Car Buying Experience... H O R R I B L E.... So I went on their website saw them doing a deal to "drive with $8 before its too late!". I called and spoke to one of the customer service representatives and she told me about their current promotions: where all the cars were down $5000 which was why their sales prices weren't shown online, they were trying to get everyone a car with no down payment & lastly, you give them a price that you are trying to pay monthly and they will work to get you as close to that price as possible. Ending the phone call I was scheduled to meet with James A. (mentioned in another review). She told me A couple of time to make sure i talk to him and no one else. So at my appointment time i went to the dealership and before i could even park and get out the car i was greeted by a sales associate. I told him who i was there to meet and he directed me inside to HIS DESK. I told him i had an appointment to meet JAMES A. and he told me that James A was the general manager and didn't handle sales. So when i told him that the the person i was instructed to ONLY speak to James A. He told me that everyone is told that and when they hear that from customers they know that they have an appt. AND THEN when i mentioned the promotions i was told over the phone he looked at me like i was crazy and making these things up!!! So he showed me the prices which started at about $400 for a standard size car. Im saying all of this to say DO NOT GO TO THIS DEALERSHIP!!! read more

OK, so I wasn't going to add a review on our experience until reading so many similar experiences! A close friend had called, interested in a car they saw online. They are assured on the phone it is there on the lot, and available for purchase. We drive down from Frederick and are greeted outside (wish I remember his name). We tell him why we are there, and are immediately taken inside to start paperwork....before seeing any car. (This should have been a flag, but seemed to go smooth so I didn't mind at first). Then the finance manager comes, says that the car we wanted to look out was not going to be approved for financing because of the year....(another flag). BUT instead, you can get this newer, more expensive model (which we still hadn't seen). After 2 hours, we didn't get any where with the paperwork or a test drive they said we would get with this more expensive car. Overall, greedy, bad service and left with a feeling they were just scammers. Save your time, go somewhere else. read more

First they were good and then later I discover they sold me a bad car - lemon and six months in I discover they sold me a car with bald tires. But beforehand, the National Highway and Safety Administration (Federal Government) says if I can afford to, not to drive the vehicle because they are concerned that it will cause an accident, in which Auto Giants will be at fault. The person(s) who worked with me in purchasing this car was Robert Troup - Sales Adjuster (cost of vehicle) and Ryann Nickens - Sales Consultant. They both knew what they were doing. I got this car from them On December 11 OR 12th, 2018 - it was one of those days during the week. To begin, one of them was trying to hit on my friend the whole time I was there and that irritated me but I did not say anything because my friend and I just wanted to get out of there. Aside from this, I would not discover until two days later, when I actually drove the car off my driveway, that they sold me a filthy car inside and out, no gas in the car and to make matters worse, that Saturday when I had the car in front of the house, I started it and it shut right off. I didn't freak out because I thought it was something that I did and it is my very first car. I turned the car on again and all was well, except the Mileage Odometer kept resetting itself and at first I thought this may have been normal, until I realized in February 2019 that something was seriously wrong when it shut off while I was driving, except the engine was still going. This could have gone another way had the engine went with it. I was on the BW Parkway and that is a terrible thought to have. I was 36 at the time and I am now 37 so this lesson has carried over into the new year. Additionally, this car has no suspension and there is no alignment front or back. If the wind blows this car goes right with it and I almost lost control of this car 4 times while on the BW Parkway. In April 2019 I discovered that they oversold me on this car. They charged me more for this car than what it is actually worth. Come down the line later this year would come another issue. It is now June and I am now discovering that they sold me a car with Bald Tires. The front right tire is trying to go flat. But Nissan says there is no way that I should have bald tires and brakes near going out only six months into owning this car. I have Black 2015 Nissan Sentra SR Fully Loaded. I now have to get a used tire to last until I get rid of this vehicle at the end of the year. What bothers me even more is that on June 14, 2019 at 9am hour, I called the Temple Hills Location back and I spoke to Joe who did not give his last name. His comments were a disgraceful insult to any honest car sales consultant in the USA. He literally told me on the phone directly, that basically I have had the car for six months, if it passed state inspection then that is good enough for them. Once it's off the lot, that's my problem. He also said I can transfer you to the Service Center and they can go over your inspection with you. I told him, that doesn't matter, what can you do about this tire, and his reply was that is normal wear and tear to us and that's your problem. My reply to him is that it is normal for you to sell people bad cars with bald tires and brakes near being out? You're kidding me right!? He was silent and that he could transfer me to the service center to discuss the inspection. I don't care about the inspection, but I do care about what the actual reality is regarding the lemon you sold me. To top it off, the snarky question that Joe asked on the phone. When I rattled off my entire experience to him, he asked me "so the Federal Government cares about your dirty car?" First and foremost, you have no manners because you cut me off, then you make a smart comment. On top of that, you didn't help me at all. Basically you told me its my problem and then hung up. PLEASE BUY YOUR VEHICLES SOMEWHERE ELSE. DO NOT BUY A CAR FROM THESE PEOPLE. DO NOT DO IT. I WRITE THIS IN ALL CAPS SO THAT PEOPLE WILL SEE THIS. ALL OF THEIR LOCATIONS ARE BAD!!!! read more

Joe Holmes was great. Got me in the car I wanted and for a good price. Made sure I was comfortable through the whole buying process. Lls, even had waters and snacks while I waited. read more

Worst place to buy a car don't waste your time or money! Called about a vehicle and was told I would have to come in for the price but they had a $4000 off sale this weekend and they asked around Kelly Blue Book value. Great I though, til I came in. I asked for the price of the vehicle and was told I should try and see what I could get financed for first. Fine, as I was very interested in their "If you make $350 or more a week get approved for up to $30,000 with 10 cents down". Turns out that pretty much a lie, they are very stingy and do not want to give you any financing if you have poor credit. We continued to ask what the price was for the vehicle, salesman told us "They don't tell us but probably around $26,000" (way over priced vehicle was worth about $19,000). Then manager told us $40,000 and said I must have a co-signer because my credit wasn't good enough, and I asked to know the real price first before I had a co signer apply. He said he didn't know, that he would ask. Salesman comes back and we ask if he knows the price. He says "Don't worry about the price let's just get you financed." Now I got frustrated, because why should I try and get financed on a vehicle May or may not be able to afford? I say I will not get a co signer til you tell me the price of the vehicle. He leaves, finally comes back and says he still doesn't know. That was the straw for me, I got up to leave and manager quickly comes over to tell me he "thinks it's $31,000." I said no thanks and walked away. All this took me two hours, just to get someone to tell me a price (which I still don't know if that was the real price). I've never been to a more unprofessional and rude car dealership with salesmen and managers not even being about to give me a price. It's insanely loud with everyone banging on their desks and ringing a gong every 5 minutes. I'd give zero stars if I could. Only go if you want a good laugh and a useless credit I query. read more

My main goal was to get a vehicle and Darryl Price made sure that happened. I ended up getting a roomy 2014 vehicle. If I had to make gripe it was definitely the wait. Arrived at 1:30pm and did not leave until 6:45pm. read more

It's funny because I was looking for the Chevrolet dealership to get an oil change when I came across the place. I saw in big letters "Oil Change 9.99." As soon a I pulled in Ryann greeted me and ask me did I need any help. The customer service did not end there. I received my oil change quickly and I was on my way. Overall it was a good experience and I will be back. read more

I went to Auto Giants and was helped by a young man named Joseph. He was extremely helpful and knowledgeable about the cars he was selling. Although, I didn't qualify for the car I wanted. He was able to help me get my 2nd best option at an even better price and I couldn't be happier. I would definitely recommend buying here and for great service ask for Joseph! read more

I went to this dealership with the expectations of being defeated and not riding off with a vehicle at all that day. We were approached by a nice salesman by the name of Corey Poole and he was GREAT... He made the car shopping experience fun and entertaining, long story short we went to the same school and knew some of the same people.. (which made it better while we waited). His sales manager was just as Super as he was with reassuring me my options and helping me with my decisions. I love my new car, it has the bells and whistles that I wanted and didn't even ask for... Thanks for the second chance and I would recommend you guys to future customers. read more

Found a 2000 lexus ls400 on craigslist and decided to find out the price. Went on the website and the chat popped up. Asked for the price, they asked for my email and name, that's ok. Few days later I get an email saying my options on how to buy the car. Then I go on the website again and ask again for the price, same thing. Then they say it's impossible to get a price on the chat.. Do I need to buy the car to find out the price? read more

I visited AutoGiants looking for a good Pre-Owned vehicle for my daughter. We were glad that we worked with Len Baker. We purchased a good vehicle at a great price! Go and see Len Baker at AutoGiants for your next vehicle! read more