This was easily the least painful car purchase I have been through. Quick and straightforward. We…read moreworked with Flynn and while he was new to Lexus, he quickly got all the answers to our questions. Ty, the manager, was very helpful and so was Amy! Thanks everyone!

My experience at Arrowhead Lexus was a mixed bag. While I ultimately appreciated the help from a…read morefew team members, the salesperson I worked with left a lot to be desired. Communication felt lacking, and at times I felt more like a transaction than a valued customer. The bright spots were Danny, the sales manager, Linda in finance, and Sinclair in technology. Danny stepped in when needed, was professional, and made sure my concerns were addressed and was really the one who made the deal happen Linda was knowledgeable, straightforward, and made the finance process much smoother than expected. Sinclair was fantastic--patient, thorough, and took the time to make sure I understood all the features of the vehicle before leaving. A luxury dealership experience should feel consistent from start to finish, and unfortunately that wasn't the case here. If it weren't for Danny, Linda, and Sinclair, my overall impression would have been much lower. They are the reason I'm giving the review more than a couple of stars.

Carvana was simple, direct and just plain AWESOME! Got a…read morequote in just a few minutes. Thought about it for a couple days and then submitted the couple of pieces of info they requested. Got an appointment that day to turn the car in. Took the car to them and the next day the money was in my bank account!!! Just Brilliant!

So far a great and easy process. No hassle, no multiple hits to your credit and they even bring the…read morecar to you. I like that they offer have 7 days money back guarantee and the chance to trade in the car you bought up to 3 times. Awesome service. Love my car.

Spent the last 6 months trying to find a nice used car for myself. Months of scouring car websites,…read moreon the phone back and forth, and plenty terrible experiences at dealerships. Prestige auto was the light at the end of the tunnel for me, where ultimately I was able to walk out with the perfect car. Levi and his team are amazing. Made us feel so welcome, and made the process easy. As a woman buying a car, it can be very anxiety inducing. Salesmen constantly pushing you to spend way too much money on a car that's in terrible condition, tacking on all these dealership fees as if i don't pay attention to that. Prestige auto was a breath of fresh air in the car market, and took so much stress off my shoulders. I left the dealership happy not only because I got my car, but because I know my money went to the right people. Cannot recommend this place enough !!!!

Extremely bad communication and customer service. I contacted Adrian (one of the owners) and…read morestarted communication (via text and phone call) about a car I was very interested in. After we initially spoke, he said he would call me back later that day with the extra information I was requesting. I did not receive a call back that day. I texted and called and left a voicemail the next day and received no reply to either one. I finally called in the afternoon of the 3rd day and spoke with him on the phone and he still had not looked into the issues we had spoke about 3 days earlier. He did finally look at it while we were in the phone and said his car repair guy was coming over to look at the car and he would call me back shortly that day. Again, I never received a call back. It was not until late the next day that | finally received a call back. Not calling me back (twice) shortly when he said he would, ignoring my voicemail and text messages twice made me decide to not do business with him/Prestige Auto. He he would not apologize for what happened but took full responsibility. What??!.. Do business this Dealer/Broker at your own risk.

Josh did an amazing job at ensuring all service items i asked about were fixed and the car was in…read moretip top shape before leaving the lot.

Kayley said did great job communicating status. Mechanic found problem just starting and had it…read morefixed.

Wow, great job Wayne. You made it worth the 400 mile round trip for not just a great deal, but more…read moreimportantly the fantastic Customer Service. I know I am going to love my new Ranger Raptor. Thank you Wayne. Kevin

Brought my brand new 2026 F-350 in for a routine oil change and left with damaged ceramic coating…read moreand clear coat -- a tech's carelessness left visible marring that wasn't there before. When I raised it with the service department, a rep acknowledged fault and told me they'd cover the repair. I got that commitment on record. But once I provided the three independent estimates they required, the actual cost apparently became a problem, and they reversed course and are now refusing to pay. Accountability on record, gone the moment a dollar figure was attached. Still trying to get this resolved the right way, but wanted others considering service here to know how it's gone.

I bought a car from Eric for my son and it couldn't have been easier. Great easy experience with no…read morehassles. Look we all dislike car salesman, lol, but this is the exception. I will never go anywhere else. My son loves his car and we are forever grateful to have the pleasure of dealing with Eric. I also got a referral from Eric for auto body and mechanical on my own vehicles and have been extremely pleased with work that was performed.

From start to finish the easiest buying experience I have had. I had been looking for a particular…read morecar for several months and this popped up on their website. I made an appointment with Kolten to see the vehicle that day and he was pleasant, professional and no pressure. The vehicle was in near pristine condition and matched the pictures on their website. The car was priced well and there were no extra BS fees added, just a standard processing fee that was lower than most dealers in the industry. Very pleasantly surprised at the whole experience and wouldn't hesitate purchasing another vehicle from the m or recommending their dealership. If you want a nice selection of cars/trucks and "no pressure" sales agents with below market pricing this is your place. Mike in Mesa

Jim's Motors is a gem in a really difficult industry. Most people would rather get a root canal…read morethan purchase a used car. Andy the owner is different. The customer is important to them, you get that right away. I was needing to purchase a sedan as my aging mom couldn't step up into my truck any longer, so I needed a nice car cheap. As it turns out, that's really a specialty of theirs. I bought a beautiful Cadillac XTS that looks like a $60k car and he sold it to me for $11k. Insane deal. I've actually had this car for over a year now and it's as perfect as the day I bought it. His warranties seem different also. Example - I took it in for an oil change. That was part of the warranty package. So are the brake pads...so is the battery. What?! Honestly, try Jim's before going to any other dealer. You'll be glad you did!

Dont even waste your time coming here as soon as you turn on the cars for a test drive theres a…read more100 things wrong with it lol nice try tho and they are wrecked and all scratched and it just looks like a junk yard for parts seats are stained on all cars i gave it a try and its a 100 percent a NO for me

Hi my Name is Gonzalo And i want thank Desert West and the…read morecrew Luis, Eduardo, Vanessa for The profesional costumer service and the quality of cars they sold me Truely thankful. I Recommend to all of you that need a solid Vehicle to come and check the great selection in Desert West . You won't regret buying there . Thank you again Desert West