I had an appointment scheduled for an oil change at my house today at 9am. No one showed up. We…read morecalled but there was no answer. Then we received a phone call over an hour later and we were told that he was "working on a fleet" and he couldn't be here for another hour or so. After rescheduling our day to be available for someone who not only didn't show up but also didn't answer his phone, we opted to just drive the car somewhere to get it done. Disappointing.

Taking your car somewhere, being told to come back in four hours, getting a ride in the meantime?…read more So old school. For the last 18 months, I have been fortunate to have Garrett come service both our cars. And it's not just about getting an oil change with high-quality synthetic motor oil. He checks all the levels, looks for wear and tear and even replaced an old belt that was about to go. We've driven across the desert and up through the Sierras, and I had not an ounce of concern that the car was not fully prepared for the trip. Thanks, Garrett!

I had some vehicle damage on my car that occurred during a car wash, they were professional and…read morehelpful. I don't get the lower star ratings here. We are customers and will remain customers because of their honest practices and quality service.

Frustrating experience with Jo Anne May. I paid $110 (plus a $20 tip, so $130 total) for what I…read morebelieved was the Diamond premium wash and hand wax. When I looked at my ticket, I could see that "Diamond" had originally been written down and then scratched out, with "Chief Peak" circled instead - a service that runs around $40. I have a photo of the ticket showing exactly that. I asked the attendant, who I always confirm the service with, whether I had gotten the Diamond. He said no, this was the same wash I always get. When I brought the discrepancy to Jo Anne, she seemed to coach the attendant into saying I got what I paid for, which wasn't true. The interior wasn't even properly cleaned- crumbs and debris still in the center console tray, visible dust and specks on the seats and between the seats (photos attached). The exterior looked no different than it would have after a $40 Chief Peak. I spent about ten minutes trying to sort it out and got nowhere. An hour and a half wait, $130 out the door, for a 30-minute, $40-level service. Really frustrating . I won't be back, and I wish there were more car wash options in town.

Three stars is generous. This place has a lot of issues, and I'd steer clear. They've become overly…read moreexpensive and aren't genuine. There are other places in Ojai, and it feels like this place has started slapping on a convenience fee because they know there aren't many options in town. The last work they did on our car was shoddy. They don't stand by their work and just make excuses rather than take accountability. Instead of taking our vehicle back, we took it down to Ventura. We ended up with a great mechanic, and we will now move all our vehicles down there for work. The problem we took our car to this place for wasn't actually fixed, which is why we ended up with issues not long after.

The owner charge me about 1400 to replace a steering co mii or a rack pin and he didn't even finish…read morethe job because he couldn't reprogram my car so I was left with a car that didn't work. They couldn't drive on the freeway so I had to get a reprogrammed yeah so I will never return to this pla

First time customer, where I called at the end of the day to see if AWS Automotive (AWS) could look…read moreinto an improperly working fan motor on my son's 2013 Mazda 3; I also asked for an oil change. To my surprise the shop was able to get me in first thing the next morning. AWS called me and gave me their preliminary estimate; which I agreed to. All work was completed as discussed and stayed at agreed price. The car runs better than before we took it in. Jason & Caleb provided great customer service. I definitely recommend AWS for your automotive repairs if you need honest, trustworthy and valuable service. I will be back, for sure.

I gotta say AWS Automotive is super reliable. The guys are super friendly and have awesome customer…read moreservice. Highly recommend these guys for anyone that needs work done on their car.

Had a great experience at this auto shop. I came in for an oil change, and the manager Issac, was…read moreattentive and went above and beyond to ensure everything was taken care of. I'll definitely be coming back!

Auto Tech is my go to smog place for years! Always fast and efficient! Highly recommend! Great…read morepeople and fast!

I came in needing a new tire as I got a flat. Mind you, I'm from out of town so a flat tire was NOT…read moreon the agenda. Santa Barbara Tire was recommended to us and my tire was on my car within less than an hour. I was so impressed with how quickly it was done AND I was only 30 minutes late to my wine tasting. I appreciated the great service and, although the tire was a little pricey, I couldn't argue as it was the only one that would fit on my car. However, I know what I am getting myself for Christmas...three matching tires! This is going to sound odd, but, besides the customer service, I was so excited to use the old school towel dispenser in the bathroom! It was the cloth towel system where you pulled down to dry your hands. Talk about eco friendly which is always appreciated!

I took my truck into this place to change the wheels & tires and they sent me home (risking my…read morelife) with a damn missing lug nut. Owners nickel and dime and charged around $500 to install a sway bar (I provided) and align it. If you are clueless they will take advantage of you.

Somehow got a flat tire on my model Y last night at around 11pm in the middle of the rain. I called…read morea couple of other 24 hour places but they were of course charging a hefty amount to either give me a new tire or to patch it up. I took a chance and called purple auto and they came out within 20 minutes and saw there was a hole in the tire that could be patched up. It Took about 15-20 min and it was good to go. They even followed up today to make sure the tire still held up. Super nice guy and more than reasonable on the price, especially having to drive and meet me at that time of night in the rain . Thanks

I recently got a flat tire and called Purple Auto Care for a same day turnaround. After the call I…read morehad the tire patched and fixed a couple hours later without leaving my house! 5 star experience and I will defiantly be calling back. Highly recommended.

For over a decade my 2012 GTI has been serviced by Gabe almost exclusively. Gabe and his shop are…read morealways easy to work with; most recently he was able to correct extensive unforeseen issues during a full timing service. Thank you AG!

Great knowledgeable people, friendly staff, great customer service. Look no further for all your VW…read moreneeds.