I would not trust these people to change my cat's litter box, let alone a tire, or any other part…read more They don't diagnose problems, they just replace parts, and hope it works. A head gasket job failed after a year; cheap gasket, poorly installed....and charged us AGAIN to fix it. Very poor communication; instead of returning my call, they called my husband (who was out of town, which is why I left MY number). If you are female, it seems, they take advantage. Car will sit in their lot for a week before touching it, even after they say they'll open it up 'tomorrow'. When getting some other opinions from 3 other mechanics, they ALL confirmed they had heard terrible things about their work. Completely incompetent, cheap parts used, bolts left out, reservoirs mounted sideways so you couldn't get to cap, let alone fill it. Filing complaint with BBB.

Honest mechanics, good work, and communication. Going to be bringing my vehicles here for…read moreeverything I am unwilling to work on from here on out.

I had an appointment scheduled for an oil change at my house today at 9am. No one showed up. We…read morecalled but there was no answer. Then we received a phone call over an hour later and we were told that he was "working on a fleet" and he couldn't be here for another hour or so. After rescheduling our day to be available for someone who not only didn't show up but also didn't answer his phone, we opted to just drive the car somewhere to get it done. Disappointing.

Taking your car somewhere, being told to come back in four hours, getting a ride in the meantime?…read more So old school. For the last 18 months, I have been fortunate to have Garrett come service both our cars. And it's not just about getting an oil change with high-quality synthetic motor oil. He checks all the levels, looks for wear and tear and even replaced an old belt that was about to go. We've driven across the desert and up through the Sierras, and I had not an ounce of concern that the car was not fully prepared for the trip. Thanks, Garrett!

So far the service has been great and the cars come out looking great…read more I really love the fact that it's hand wash and you don't have a large machine mashing rocks into your paint. The staff is kind and polite and the cars are out quick. Will definitely be a regular!

Frustrating experience with Jo Anne May. I paid $110 (plus a $20 tip, so $130 total) for what I…read morebelieved was the Diamond premium wash and hand wax. When I looked at my ticket, I could see that "Diamond" had originally been written down and then scratched out, with "Chief Peak" circled instead - a service that runs around $40. I have a photo of the ticket showing exactly that. I asked the attendant, who I always confirm the service with, whether I had gotten the Diamond. He said no, this was the same wash I always get. When I brought the discrepancy to Jo Anne, she seemed to coach the attendant into saying I got what I paid for, which wasn't true. The interior wasn't even properly cleaned- crumbs and debris still in the center console tray, visible dust and specks on the seats and between the seats (photos attached). The exterior looked no different than it would have after a $40 Chief Peak. I spent about ten minutes trying to sort it out and got nowhere. An hour and a half wait, $130 out the door, for a 30-minute, $40-level service. Really frustrating . I won't be back, and I wish there were more car wash options in town.

Took my 2002 Toyota in for inspection.... Other than oil-change, my car hasn't been worked on in…read moreover 4 years. ( Also haven't been driving much because of pandemic). He replaced spark plugs, belts, brake service, air filters in engine and cabin, oil change etc. Nothing major but all really important. Price was very reasonable. Also he showed me the cabin air filter.... absolutely disgusting, was matted with debris. Even a bone, not sure where that came from, but definitely not great to be breathing all those particles. I thought A/C system was on its last legs, but it works great now. He even treated my tires, and cleaned the entire engine compartment. No other place has ever done that. Reasonable prices and he went above and beyond. I give more than 5 stars if possible.

Three stars is generous. This place has a lot of issues, and I'd steer clear. They've become overly…read moreexpensive and aren't genuine. There are other places in Ojai, and it feels like this place has started slapping on a convenience fee because they know there aren't many options in town. The last work they did on our car was shoddy. They don't stand by their work and just make excuses rather than take accountability. Instead of taking our vehicle back, we took it down to Ventura. We ended up with a great mechanic, and we will now move all our vehicles down there for work. The problem we took our car to this place for wasn't actually fixed, which is why we ended up with issues not long after.

Thanks to Caleb and staff at AWS for your excellent experience! Highly recommend them for your…read morecar/truck. Dr Scott Berry

One of the most comprehensive professional repair shops I've had work done at…read more I have an old 73 Bronco that I use as my daily driver. Took it in as the engine was severely underperforming; didn't know whether or not it needed rings, an engine rebuild or a complete new engine. They not only diagnosed the engine and issues but do the complete inspection on the vehicle. After the repairs, it's running better than ever. I even received a call the next day that I was mistakenly overcharged and they refunded the difference. Everyone always looks for a good mechanic, well here you go.

Auto Tech is my go to smog place for years! Always fast and efficient! Highly recommend! Great…read morepeople and fast!

I had an overall great experience! The manager Isaac was friendly and helped me out right away. I…read morebrought my car for a EVAP issue, and quickly got me suited. They were transparent about pricing and made sure my car was ready for the road, especially since I drive long hours to school. While I was waiting, I was able to see how efficient and professional the team is. Great service!

A very pleasant experience overall. Junior, the service manager, responded quickly to my request…read moreon Yelp and I was able to get in right away on a Saturday. The shop is squeezed in on a busy street, but it's very clean and nice and I was able to do computer work while I waited. All services were thoroughly explained and I didn't feel pressured at all. Prices were very reasonable to what I am used to. Would definitely recommend.

From out of town and got gas and my tire cap wouldn't close. We tried looking it up online and it…read morewasn't working so we came in here. Wayne and Omar were so nice and helpful! They were able to fix it in less than 5 minutes!!

Somehow got a flat tire on my model Y last night at around 11pm in the middle of the rain. I called…read morea couple of other 24 hour places but they were of course charging a hefty amount to either give me a new tire or to patch it up. I took a chance and called purple auto and they came out within 20 minutes and saw there was a hole in the tire that could be patched up. It Took about 15-20 min and it was good to go. They even followed up today to make sure the tire still held up. Super nice guy and more than reasonable on the price, especially having to drive and meet me at that time of night in the rain . Thanks

I recently got a flat tire and called Purple Auto Care for a same day turnaround. After the call I…read morehad the tire patched and fixed a couple hours later without leaving my house! 5 star experience and I will defiantly be calling back. Highly recommended.

For over a decade my 2012 GTI has been serviced by Gabe almost exclusively. Gabe and his shop are…read morealways easy to work with; most recently he was able to correct extensive unforeseen issues during a full timing service. Thank you AG!

Great knowledgeable people, friendly staff, great customer service. Look no further for all your VW…read moreneeds.

They're the only mechanics in town I trust. Been going to Steve and his team for years. I stumbled…read moreupon them in 2019 with a hole in my tires. They patched it up quickly and didn't charge a thing so I paid them anyway. And because of that they've done everything I've needed for my car. Engine issues, brakes etc. great service. And Steve is fun to talk to

Was in Ojai for the weekend and needed new tires for a vehicle I purchased in SLO. Scheduling an…read moreappt was easy online. Steve was quick to order a full set of tires that I needed for installation the next day.