RAFI IS THE BEST! He has been taking care of my Volvo S60 for several years and always does a great and thorough job. He is also very personable and will be very clear about what needs to be done. If you have a Volvo, Mercedes, and/or BMW, go here! read more

Auto Plaza Radford Ave - Auto Repair Near Me - Studio City, California

Honest, Reliable, and Exceptional - For Over a Decade! We've been going to Rafi for over 10 years, and his service has been nothing short of outstanding. He's honest, skilled, and truly cares about his customers. Never any upselling, always fair and transparent. It's rare to find this level of trust and professionalism -- Rafi is simply the best in the business! read more

Bought a car here, and it was by far the best experience when looking for a car. They gave it to me straight, didn't try to add on a million things, and gave their honest opinion of the car (both the good and the bad). Everyone in the shop was extremely nice and accommodating. Wether you're buying a car or getting a repair, I highly recommend paying them a visit read more

I was referred to Rafi by a person I trust and respect. I only went to the dealership (Volvo) where I purchased my cars for service in the past. That has now changed, Rafi is simply the best. He has decades of experience, his patience and commitment to educate you on the how and why the work is done to your vehicle is impressive and his integrity is top notch (an example, he offered me different options for my vehicle issue and searched for the most affordable parts). I don't often write reviews, I believe this is the 4th in my 57 years but this was important. Rafi is the Doctor, check him and his team out for the highest quality of work at a very competitive price. read more

I've been bringing my cars to Raffi for 20 years. Besides his high standard of quality and attention to detail, he's honest, communicative, and transparent- qualities virtually impossible to find in this business. I can't say enough about his excellent repair work but most importantly I trust him- he's an ethical guy with a good heart and a genuine concern for his customers. Highly recommended! read more

Raffi is the best! I've been bringing my classic BMW to him for a while now -- it's been a pleasure working with him and his shop. Raffi is honest, extremely knowledgeable, and very friendly. Highly recommended! read more

Thank god for Rafi! I took my 2018 Mercedes CLA for a brake pad change. When I got there Rafi instantly spotted that the left hand front wheel had no lug nuts. He straight away put the car on the hoist and found the wheel totally jammed on the hub. I cannot explain how this happened but Rafi spent two hours getting the wheel off before changing the pads and rotors. He didn't want to bill me for all the labor so he flushed the brake system and lubricated the calipers as part of the job. He was updating both my husband and I throughout the process. I cannot thank him enough for his integrity and his workmanship. We will definitely be back. Great job, very happy! read more

Hands down the best auto shop I've ever worked with on any car. Rafi is the most honest and competent shop owner anywhere in L.A. I can't recommend him or his services enough. He treats my Mercedes as if it were his own and is an all around great guy. read more

After calling Auto Plaza Radford, I was greeted by Rafi. He scheduled me on a quick turnaround and was very helpful. Upon dropping my car off, I was very impressed by Rafi's commitments and policies to keep his customers and team safe during the Covid pandemic. His shop was very clean and he offered contact-free drop off & pick up. Rafi analyzed my recent mechanic records (performed elsewhere) to ensure that he was handling all needed maintenance items without repeating services. He kept me informed by phone and was able to tackle a list of items same-day. I would gladly refer friends & family to Rafi for his professionalism, honesty, clear communication, and friendliness. After a few weeks since my service appointment, everything is functioning properly and I couldn't be happier to have found Rafi & team. read more

Rafi saved my car's life! I have a 10 year old Volvo that I took to Rafi for servicing after becoming dissatisfied after with my dealership. He discovered that the original timer belt in the engine had never been replaced by the Volvo techs and was in danger of ruining the entire engine (and thus, the whole car) at any moment. He eloquently explained to me the circumstances and the necessary repairs and in three days had my car back to me. Highly recommend Rafi for any Volvo needs read more

I can't say enough about the quality of service and even more important, the honesty. Raffi prioritized what needed to be done and what I could wait until another time. I was referred to Auto Plaza and I also reccommend entrusting your car to Raffi. read more

I cannot say enough good things about my experience working with Raffi to fix my BMW X1! It's never ideal when your car needs repairs, however, myself and my fiancée had such a positive experience here. Raffi was incredibly communicative, sending updates the entire time he had the vehicle, kind, and worked quickly to get the car back to us. I also feel that his pricing is transparent and more than fair. I have found my go-to mechanic and if you're also in need of one I wouldn't bother looking anywhere else! read more

I didn't want to go to DMV. It cost a little extra to do everything here but, my smog check and all my paperwork was done quickly. It was worth it. read more

Rafi and his team have been extraordinary to work with. I have a Porshe Cayenne and Raif's expert knowledge and trusted experience has been a GOD send to me. It's difficult to find reputable and ethical services like his in this world anymore and I'm truly grateful to have found his business. read more

It's hard to find an honest and reliable mechanic, but Raffi is definitely one of them. I have been taking my bmw x3 to him for a few years now and he is always timely, fair and professional. He never overcharges or recommends work that it not absolutely necessary. He values long term relationship with his clients. I highly recommend! read more

I have an old-model Mini Cooper, which has been serviced by Rafi on several occasions since my return to Los Angeles in 2021. My experience with Rafi has been stellar. I couldn't ask for a more competent, kind, and honest mechanic. He is an excellent communicator about what does and doesn't need to be done, and when discussing options pays exceptional attention to my schedule, convenience, and cost concerns. He elicits my trust and peace of mind, which I find invaluable, so I give this business my highest recommendation. read more

I'm so grateful I found Rafi. I have an older Mercedes and have always taken it to whatever random auto place was closest, for the maintenance. After taking it to Rafi I now have a full picture of everything happening in my older car, and am able to have an honest recommendation on how to keep it running for as long as I can. He really is a gem, and anyone who is looking for an honest, knowledgeable guy to work on your car, Rafi is your man. read more

As a woman who doesn't know much about cars, I always feel like I'm getting ripped off by mechanics. But Rafi literally treated me as if I was his own daughter. I have a 2002 Volvo V70XC with over 160K miles and wanted a full check-up to see if it would make a long road trip. Rafi went above and beyond to make sure everything was working correctly. After his thorough check, he showed me what was wrong with my car...like, took me under it and explained what the broken part was and why it needed to be fixed. He gave me a really fair deal and had the repairs done in just a couple days because he knew I had to hit the road. I'm happy to report that I safely made it to my destination without a problem in sight. I can't thank Rafi enough for his work and for being the genuine good man he is. read more

I have a 2012 c250. After expending over 7,600 at Mercedes Benz B.H. my car came back with a weird noise coming from the engine. I went back, they reinspect and told me that everything was fine. Next day I was at Auto Plaza asking for a second opinion. I'd showed Rafi all the receipts from MB. He told me I should not drive and give the car back to MB. That's what I did and MB finally did a good job, fixing whatever was wrong in the engine. If wasn't for Rafi, I would expend more money to fix it!! I highly recommend !! read more

We have been taking our Volvos to Rafi at his Auto Plaza for years. He is fair, honest, and so kind. He explains everything clearly, and he will let you know if some repairs can wait and what needs to be fixed right away. I'll never forget the time my car got damaged by a construction truck, and the company tried to give me a hard time about paying for the repairs. Rafi totally advocated for me, and I felt so supported and taken care of. And Rafi was able to order the replacement side mirror right away and get my car back in action within a day. We used to take our cars to the dealer for service, and the experience with Rafi is SO much better and WAY less expensive. We've referred so many friends to Rafi, and they've been really happy, too. read more

This is a really great place. Clean, organized and they make efforts. I wouldn't hesitate to recommend it tk anyone.

Rafi is the BEST. I started taking my cars to Rafi two years ago based on the positive reviews here on Yelp. He is always honest and fair and I completely trust his judgement on what repairs need to be addressed quickly and which ones can be put off a little bit so as to not be socked with many issues at once. Rafi is a terrific human being and I'm very grateful to have him as my go-to mechanic! read more

The warranty on my car recently expired so of course my car began to have some issues. Nothing major I hoped, but a small low-voltage warning began appearing on my dash. Of course I couldn't take it to the dealership anymore, so to yelp I turned! I live in the lower part of the valley so throw a rock and you'll hit 3 mechanics. Finding one you can trust is another story. Two things immediately brought me to Rafi and the Auto Plaza... First was of course the current 5-star record across 20 reviews. We all know on this site that's an accomplishment. Second, was location and convenience. The Auto Plaza is located right at Ventura/Laurel Canyon. After I dropped my car, it wasn't more than 5 minutes before one of the metro rapid buses whisked me away back to work via the red line. Something you definitely can't do if you try to get all they way up to one of those shops at Sherman Way or Oxnard, and makes a big difference not having to call a friend or depend on someone else to pick you up. Anyway, after bringing the car in for a diagnosis - the problem proved to be a bit of an enigma. Throughout the whole process Rafi kept me informed and provided ALL the options. He really explains each one and makes you feel comfortable about the recommendations. No hard sell, just the straight truth. He easily could have charged me for a slew of "precautionary" work and parts - something you expect at the dealer or even most shops - but not Rafi. 5 stars well deserved and highly recommended! read more

Auto Plaza Radford Ave - Auto Repair Near Me - Studio City, California

Five stars is not enough to rate Auto Plaza! Rafi is hands down one of the nicest and honest people I have ever met, he has always taken great care of me, my family and my vehicles. He's dropped off my car at my home, he's given me rides to where I need to go and he's serviced my vehicles with honesty and care. I stopped by today just to say hi, and had a great time just chatting with Rafi. If you need auto service, give them a call! read more

I'd originally took my car to BMW Sherman Oaks/Van Nuys. My AC was blowing warm. They charged me $195 to "look" at the issue. THEN proceeded to call me and tell me I needed to replace my condenser and it would be $1600. I also needed to replace my motor mounts and oil cooler housing leak and service. I went and picked my car up and brought it to Rafi at Auto Plaza. He immediately knew I didn't need a new condenser. He refilled my coolant levels and vacuumed to check for holes or leaks. He kept my car over the weekend to see if there were any leaks. On Monday he called to report he didn't find any leaks. He then proceeded to replace my motor mounts and fix/service my cooler housing leak. Rafi is honest and educates you on your vehicle. I will never take my car back to BMW service at Sherman Oaks/Van Nuys. They're dishonest and only want money. read more

Rafi is the most honest, kind car mechanic I've worked with. I work in the neighborhood and he goes out of his way to call me in to show me firsthand what's going on with the car, and why they're doing what they're doing. Sweet man, and does his best to make sure I'm only paying what I absolutely need to. He makes everything into a teachable moment, and never talks down to me as I feel a lot of mechanics do, as a woman. After working with him for at least a year now, he has even thrown in a few inspections free of charge. Highly recommend these guys. read more

Rafi does a fantastic job. It's hard to find a trustworthy mechanic in Los Angeles (I've been to two other Volvo specialists) and I'm happy to have found Auto Plaza. I needed a lot of work done on my XC90 after purchasing and Rafi handled a full diagnosis of the car, telling me what needed and what did not need to be done based on the pre-purchase inspection from another mechanic. He kept me updated throughout all phases of the process, and was kind and hospitable when I was at his shop. The work was completed in an excellent fashion and Rafi offered to inspect the car for me before an upcoming long drive. I now understand and can attest to the positive reviews before mine. I cannot recommend Auto Plaza, Rafi, and his team enough. read more

Rafi has looked after my cars for years - and I just don't trust anyone else to do the job. He's extremely knowledgeable, professional, explains exactly what's going on and tells me up front what absolutely needs to be done - and what can wait. And he's just a great guy! And he never minds if I drop in between servicing to ask a question, get the air in my tires checked - or just chat. Rafi is just the best! read more

Raffi was great, clearly explained options and gave priorities of a few items that needed repair. Often you find someone trying to see you everything, but he was straight forward in describing what repairs were urgent, what could wait or just needed long term monitoring. I would go back again. read more

I was thinking of giving up on my 12 year old BMW. It wasn't running like it used to, but I wanted to give it another shot, so I took it in to Rafi. Rafi did some tests and said there were some things I needed right now, and some other things that can wait. WHAT??? When's the last time a shop owner didn't suggest to make all repairs immediately as if the car was going to fall apart the next day? That's the sign of an honest man. I found Rafi to be quite a gentleman, extremely knowledgeable about the work, and more than fair with the price. Now the car is running very well again. I've spent less money than getting a new car and I think I can certainly enjoy this one for at least another couple years. Rafi is the guy to go to. I can think of no reason to go anywhere else. read more

Need service anything for an Audi?? You've found your place Rafi is reliable, reasonable and explains everything so that you are completely satisfied!!! Took my Audi Q5 in because of a noise I thought was unusual (know nothing about cars and warranty just expired on car) Rafi quickly diagnosed the problem and although it was very costly I learned that Audi failed to diagnose that axiales were deteriorated to an unsafe degree . I am now pursuing reimbursement from Audi Rusnak Pasadena ( the worst btw) read more

What can I say... these guys truly are the best mechanics I have ever used! I recently got in a tricky situation trying to get my car ready for it's smog test and Rafi absolutely saved the day! Not only was he honest and straight with me throughout the whole process, he really went above and beyond to get my car ready - volunteering his own time to help me out. I can't recommend them highly enough - experts in everything they do, honest, caring. Rafi will go the extra mile to ensure you have a great experience. read more

If Yelp had ten stars, I would give them to Auto Plaza Radford Ave. I love my car, a Classic 1984 BMW 325e I bought in better times in Munich and drove through the Alps. Over the ensuing 37 years, this car and I have grown together; it is an extension of my body. I would not entrust its care to just anybody. When Rafi Kuyumjin took over Auto Plaza Radford Ave, he immediately understood my love for this great little car, and I believe he shares the sentiment. He is one of the most positive people in my life, not just as a mechanic, but as a person I trust totally and call a friend. His work on my car over these last two decades has been brilliant; there has never been a problem he did not diagnose perfectly and repair efficiently and economically. He does only what I can afford and tells me when there is a safety issue that we really need to fix. I trust him totally and like him a great deal; he brightens my day. The pandemic has been hard on his business, but he took care of his employees, and served his loyal customers with diligent precautions. He went beyond the call of duty when it came to protecting us all from COVID. Rafi is a rare, good, friendly man, and a truly brilliant expert in his field, which I liken to a physician more than a mechanic. I not only recommend him, but urge you -- if you care about your car -- to take it to Rafi. read more

From a recommendation from a friend I took our 9 year old Volvo to Rafi for our brakes. Our car is old so there are many things he could of suggested we take care of. Instead he focused on the things that had to be taken care of to make sure the care was "safe" to drive. He was kind and professional and extra bonus, his office was very clean and organized. We found our mechanic for life! read more

Auto Plaza has been my 'go to' repair shop for years because they tell me exactly what is going on with my Mercedes and even tell me what I might expect for my car in the near future. Rafi is always friendly, takes time to explain what the issues and options are, and then makes the repairs as promised. I have been very happy with their service and highly recommend them as a great local business! read more

Rafi is through and honest. Great customer service. This is the new service home for my Beemer.

If you are looking for quality service and care Auto Plaza is the place to take your car. Rafi the owner takes a special interest in all cars he services. I had a starting problem that two other local mechanics could not solve. Rafi diagnosed it and the car is running like a dream once again. He specializes in Mercedes, BMW, and Volvos but works on any make. GIVE Rafi an opportunity for your next servicing you will be glad you did. read more

I have a 25 year old MBZ Coupe that I've owned since it was almost new. Rafi has been amazing keeping the car running well and finding the parts needed for a car of this age. He also knows the difference between things that *need* to be fixed and things that just need careful attention and watching. He has always guided me in the right direction to fix every issue, and I never feel like I am being sold a "bill of goods." His work is immaculate and his integrity is unchallenged. I highly recommend him and his shop. read more

Rafi and his mechanics are the best. Seriously, one of the best auto repair shops I have ever used in 40 years of owning cars. Reasonable on price. Attentive to detail and needed scheduled repairs. Do not hesitate to bring your car to Auto Plaza! read more

Rafi is a lifesaver, not to mention a money saver! He has taken great care of me and my Audi TT for years now, and kept me from getting soaked by the dealership. Very personal and honest service. Highly recommended, can't say enough good things. Thanks Rafi! read more