I brought my car in for a flat tire. They were able to look at my car very quickly, and let me know…read morethe tire wasn't salvageable. When picking up my car, the person helping to process the payment was extremely kind and patient, even though I was in a sour mood. I appreciate the discounts available at this shop, (so much so I cried a few tears of relief) and the people are all lovely. Keep it up.

Late last summer I went into discount tire to look at one of my tires as it was slowly leaking air…read moreand if they could fix the hole if they found one. A 1/2 hour later was told that there was a hole but it was not fixable and that I needed to buy a new tire. And if I buy a new tire, I should buy 2 new rear tires due to the kind of car that I have that this is recommended to keep up with the high performance. I was working with Brian to get the best price for 2 new tires, then he was talking me into 4 new tires. I first agreed and he was ready to take my car back to the bay and get these new tires on. I was like HOLD UP, I'm not getting them today. However I kinda was feeling pressure. After 4 months and every month I was getting air put into my rear tire, I finally decided to move forward to 2 new tires. However, I am the type of person that will get a second opinion and to see if another tire store can offer me a better deal. So on my way to Discount Tire, I stopped at Les Schwab to see if they could find out why I was losing air in my rear tire. They checked it out and came back to me saying that I just had a small nail in my tire but they were able to patch the tire up and that all my tires had another 20,000 miles left on my tires. I was extremely grateful and left the store thinking wow, I can't believe that discount tires, a place that I have gone to for years, lied to me and tried to take advantage of me! Brian made me feel like I had to get my tires replaced ASAP. I am so disappointed in this place. I will never go back there again. And I will make sure that anyone who asks me about tires, I will tell them to stay far away from discount tires, they take advantage of any female walking into there store and they lie to you and scare you into buying tires that are not needed. I am so disappointed and upset. Don't go to them ever! There are a handful of other tire stores in a 1/4 mile radius, go to any of them and ALWAYS get a second opinion.

Had a hole in my tire. Literal 8 hour/50 cars ahead of me at Ballard Les Schwab. Was going to try…read morediscount tire in Northgate but remembered this place existed on my drive up 15th. The guy working stopped what he was doing to fix my tire in 20 minutes for $60. Absolutely amazing.

I brought my vehicle in for a flat tire. They said I needed a new tire "due to wear" even though…read morethe tires only have 5K miles on them. They also said that because the screw was so close to the sidewall they couldn't repair it. I went to the larger shop down the street, and they repaired it without any problems.

Customer service is outstanding. They took care of my damaged rims and rotated the tires all in…read moreone go. No long waiting.

I have a confession to make. I am a Costco member and sort of reflexively think of buying things…read morethere. A few months ago I had a catastrophic flat tire and only managed to limp into a Shell station nearby. The kind person there filled up the tire and suggested that I go to Omar's tires on N 45th Street. $50 to repair a worthless tire. I should have gone to Les Schwab instead. They fix flat tires and their reputation is spotless. Plus prices are very reasonable, even free sometimes. Today I took my brother in law's car to the Ballard Les Schwab to have his brakes checked. An unusual rumbling noise was coming from one of the wheels. He doesn't speak English so I did the talking. They checked the brakes but didn't find any problem with the brakes and recommended I take it to the dealer to check the hybrid system and/or the roller bars. There was no attempt to sell me anything. Just a useful recommendation for what to do next. Thank you Tina at the front desk. Excellent help and personable customer service.

These guys are awesome! We were traveling to Montana from Seattle and had a flat tire. Not one of…read morethe bigger tire places were willing to help us. We found these guys online and showed up hoping for help, and they had us repaired in ten minutes and put the tire back on the car. It did not cost a high fee. We truly appreciate this shop and can highly recommend it.

It's been about six months. I probably should have written this long ago but decided to wait to…read moreprove the work. I'm happy to say that things are great! I highly recommend this place and will return when I need to. I own a 1998 4Runner that originally lived in Alaska so it was rusty when I got it. The auxiliary cross member to the frame that supports the rear axle trailing arms (rear shocks and differential), gas tank shield and some other supports had rusted off the frame. The rear axle and these components were loose and floating. I called several notable shops from Port Angeles to Bellevue. None of them would take on the work. I work on my cars but there's no way I could have done this myself. When they described how they were going to install the replacement cross member, I thought it was creative and efficient. They also went beyond just making the repair by applying rust prevention treatment while they had it apart. Something I forgot to ask them if they could do--but they did it anyway. So I'm very happy about that. A real conscientious and professional group. I would have likely had to get rid of the car if it weren't for them, which would have been sad because it still has a lot of life left at 250k miles (my Sienna van has 400k miles). I just have to keep an eye on some of the other rusty areas like the rear shock mounts.

I limped my car over here on a rapidly deflating tire in the middle of the day on a Saturday. I…read moreshowed him what was wrong (air leaking out of the valve stem), and he was like, "oh, ok," went into the shop for a tool, twisted the thing in the valve stem, and said, "there you go, all fixed." I am not exaggerating to say that it took him under two minutes from the time I pulled up, and he would've had me back on the road in under five minutes total if I didn't take the time to ask him to order 2 new tires to replace my aging ones. These guys are amazing. Every time I have gone here for an emergency tire repair they have saved the day, they're very accommodating, and they're very fast. I didn't even have time to finish this review while I was waiting for them to install the two tires I ordered. Highly, highly recommended.

I got the error message on my instrument panel that I was losing tire pressure--on a Sunday…read moreafternoon. :( First location I went to said they were open, but was in fact closed. I found a listing for Tire House & it said Open - on a Sunday! I called but no answer. Started to feel very discouraged, but then my phone rang and it was the technician from Tire House calling me back!! how refreshing is that?! A returned phone call! I told him I could visibly see a nail and needed to have the tire looked at and hopefully repaired. He asked that I come back in about an hour, and I happily agreed. Upon arriving, I was directed to pull forward into the lift area. He helped me find the special tool/key needed to take my wheel off (which I didn't even know was required). He got the tools out and removed my wheel, verified that it was a nail that could be removed and the tire plugged. He did all of this in about 20 minutes. The repair was affordable and because he was so kind and willing to help I tipped another $25. Thank you for your willingness to help & fast service on a Sunday! Much appreciated!

Fast, accurate quotes, excellent communication and service. Quickly replaced my alternator same…read moreday. Competitive quotes compared to other shops in the area. Recommend for car repair needs!

Super disappointed in a recent phone call I had with Elijah at Pacific Rim -- I mentioned I wanted…read moreto come in for an oil change and he told me they would need to do a full service for $795 based on the last time they saw the vehicle. When I pressed and told him he was as not the last shop to service the vehicle, he said they would do a oil change and inspection for $200 then when I told him I was potentially getting ready to sell the vehicle and just wanted the transparency from an inspection to bake service repairs into the price he told me it would cost $400. With these quotes all over the place, I was completely turned off by pacific rim. Not sure what happened to the honest and trustworthy auto body shop I once knew but the constant upsell and fluctuating estimates in a five minute phone call left little to be desired. I will not be returning...

I came in on a Sunday ( Mother's Day ) since they were the only place open and available to take me…read moreright away. The job was super fast and they kept me updated throughout the whole process. Hung was very quick and communicated very clearly!!!

Excellent customer service.Been bringing all our cars for maintenance and repairs for more than 15…read moreyears.They are honest and upfront about their service.Highly recommended for your car problems and issues.

Carlos was a Godsend. Travelling back from an AAU tournament in Auburn Washington with a minivan…read morefull of three adults and three kids We punctured a tire on the highway. We found this shop and Carlos replaced our tire right away. Incredible service. Can't say enough good things about this place. Very fair pricing as well.

I was headed out of town on a road trip. Prepped the car on a Saturday night, when I saw a screw in…read morethe back tire. Never good news in an All Wheel Drive -- might need to replace all four. It seems no tire places are open on Sunday -- except Pro Tires, which was. I apologize for not getting the name of the young man who helped me. I called, he said come on in. pulled out the screw, checked to see how far into the tread it reached. No puncture. Tires were good. He checked the air pressure and assured me all was well. 5 minutes, total confidence that my drive would be safe. Friendly, kind, and helpful. Next time I am in need of tires or repair, I will certainly be back.

I called ahead of time regarding air coming out of my tire and I was lowkey freaking out. They told…read moreme a time I could come by later that day and they would check it out. Barely made it there before it got flat, but I did. They checked it out, plugged it, and filled the air back up in the tire. They didn't charge me for the temporary repair, which was really kind of them. Was able to get my tires replaced a few weeks later somewhere else and the plug had no problems until then. Another time I came to get my car serviced, and that also was pretty quick and also went well! Forget how much it was but it was pretty standard compared to other places. I would trust them with any and all of my car service needs!

We received great service from Dan with our company truck for the Seattle Christmas market. We…read morereceived excellent service that was delivered in a prompt manner and done with kindness and a smile. I would recommend this shop to anyone in the area that's looking for a great spot to have their car fixed. I was even surprised that the cost was lower than I had expected. Thank you Dan for a job well done!

These guys at the Elliot location are the best. If you can…read moremake an appointment. They will get it done. They go above and beyond. Old school service.

They are so kind I needed help with my tire top which went missing and they were able to help me…read moreand were so considerate.