Really appreciate the service department at Dublin Hyundai. Have a '22 Kona that needed regular…read morescheduled maintenance. The 3-year free service finally expired and this was the first time having to pay for vehicle care. Talk about sticker shock. Mariane tried her best and got me a small online discount. She called for a Lyft to take me home and back. She listened to my concerns and made sure to update me throughout the day by text and phone calls. Picked up my vehicle at the end of the day a fairly happy camper.

They will try to sell over MSRP. They will make things up in order to justify it. Just walk away…read more Watch out for the finance manager. He will put in maintenance contracts on the paperwork without asking. You have to manually ask them to remove the contracts If they did sneak the contracts in on you, don't worry, you can legally get them refunded in full in the state of CA. They will dodge your calls attempting to set up a refund for the contracts, so just show up and demand your refund. I left the dealership a negative review, and the managers here attempted to try and intimidate me. Don't let them bully you. But honestly? I recommend that you shop elsewhere.

We had been looking for a very specific vehicle for months. We finally found one at Dublin Honda…read more We live 2 1/2 hours from there so we wanted to make sure our efforts would not be wasted. I called and spoke with Tony who was immediately friendly and professional. He was eager to answer all my questions and work with me. We negotiated price and a time to meet over the phone. He even sent me a predictor of final out the door cost over email. We drove to Dublin Honda where we met Tony. He was very kind and genuine. I didn't feel like he was trying to "sell" anything to me, just help me simply buy a car. The dealership was very clean, modern, and well spaced out. Everyone greeted us kindly. We loved the car. Tony was more than accommodating. He went above and beyond to get me and my husband what we wanted. The process was the smoothest one I have ever experienced buying a car. We had our two high energy boys with us (under 10) and they did great there as well. I can't say enough good things about this place. I highly recommend seeking out Tony as someone to help you with your car. He is low pressure, but very attentive. Great experience!

If I got could give this dealership negative stars I would. On Thursday, March 5 around 4pm, my…read morehusband and I walked into the dealership and were rudely greeted by one of the associates. While I tried to explain we were shopping for cars and had lived in a major city for a number of years and haven't had to have a car in over 5 years, he brashly started asking "well okay but what do you want? You don't know?" Trying to be patient, we reiterated we weren't exactly sure but had hoped to look at hybrids. He then started spewing off the different models, which of course we weren't familiar with since this was our first stop. When we finally asked to see a hybrid compact SUV, he said with a clearly annoyed expression and tone "okay so you want to see the CRV then?" Both my husband and I were pretty frustrated at this point and just walked outside to see it. The guy didn't even bother to bring the keys with him and the car was locked. He kept glancing at his phone and after a few minutes asked us what we thought. We both said "well obviously we'd like to see the interior." He replied "well the keys are inside" and proceeded to just walk away. Now for the kicker- the man opened the vehicle while still being inside the building and did not even bother to come out or explain anything. We both sat in the car astonished and were frustrated that he wouldn't even bother to come with the keys so we could turn on the vehicle and do a test drive with him. When he finally did decide to come out, we asked to drive the vehicle and he said he needs our insurance and license. I then said "well like I just told you we haven't had a car in over 5 years so why would we have car insurance?" His reply? "Well, you can't drive the car." He then walked away without even saying bye. It was the rudest, most unprofessional interaction we ever had. My husband and I were so appalled that we immediately ruled out buying any Honda vehicle. Toyota was a perfect 5 star and the associate drove with us since we didn't have insurance. I wish I would've caught this man's name but he didn't even bother introducing himself or asking us for our names. The experience was so awful I left this same review on Google to let people know what to expect. Expect NOTHING other than rudeness, especially if you have the displeasure of encountering this associate first. Don't bother coming here. The Toyota down the street is infinitely better and the associates know how to RESPECTFULLY interact with people.

I've been at this dealership more than a handful of times now. I have to say, I'm really…read moreimpressed with their customer service. Their service advisor department is top notch. I want to Particularly acknowledge Todd Clemens for his professionalism. He is always attentive and going above and beyond. I like to bring our car right before their opening time, and Todd is always ready with positive energy to tackle any task needed. There has been a handful of regular maintenance appointments we had here, and our service was nothing short of awesomeness.... every time. His attention to detail exceeded our expectations. I also want to mention that I love the complimentary shuttle that they provide. Donna is wonderful and she gets me to where i need to be. Her personality also stands out. She is helpful and always saves me time during a busy work day. VIP service indeed! I would definitely recommend this dealership.

We bought a new 2026 Chevy Traverse Z71 yesterday at Dublin Chevrolet and had a fantastic…read moreexperience! We were immediately approached by Jonathan once we stepped foot on the lot and he did a fantastic job understanding what we were looking for and what was most important, I felt heard! He partnered up with Mohammed and within a short amount of time they had helped us find exactly what we were looking for. It was a very straight forward, upfront, friendly, and efficient transaction. Lenny in finance also was great and got us in and out quickly all while having a great, friendly attitude! We would definitely recommend Dublin Chevy to anyone looking for a new car!

We went to the dealership and worked with Bobby, and he made the whole process really easy. He…read morehelped us choose the best trim and took the time to explain our options without any pressure. He also worked to find us a great rate and a better deal. We ended up driving home in a really nice 2025 Camry thanks to Bobby. Great experience overall -- we'd definitely recommend Bobby to friends and family!

visited Dublin Toyota today with an appointment scheduled with sales representative Sohail Ebadi…read more From the start, Sohail was professional, patient, and genuinely helpful. We spent several hours discussing and negotiating a deal on a Toyota bZ electric vehicle. He went back and forth multiple times, trying his best to make the numbers work and ensure everything aligned. We completed all the required documentation, and it really felt like we were about to finalize the purchase. Unfortunately, the experience took a disappointing turn at the sales desk. The manager, I believe his name was Cavin Tha, ultimately declined the deal over a $500 difference. After nearly five hours at the dealership, this was extremely frustrating and felt like a waste of everyone's time. It was especially disappointing considering how much effort Sohail had put in to try to make the deal happen. Sohail Ebadi deserves recognition for his professionalism and dedication, but the management decision overshadowed the entire experience. Spending almost five hours only to have the deal fall apart over such a small amount left a very negative impression. Overall, this visit felt like a significant waste of time. I would recommend confirming final pricing and management approval beforehand if you plan to visit, to avoid a similar situation.

I had a great experience here as a first-time customer. Frank was patient and communicated…read moreeverything clearly, which made the whole process fast and easy. I called to schedule an appointment to bring my car in for a diagnosis. Since my daughter and I had a free day, we waited in the lobby while they checked it out. When they didn't have availability to complete the repair until the following week, they made it incredibly convenient by letting me bring the car back and providing a loaner. Not having to arrange a drop-off or pickup was a huge plus. All communication was handled through text, which made everything even easier. Overall, a smooth, stress-free experience -- I'd definitely recommend them and will be coming back!

I am writing not about the service department but the sales department…read more I don't mind that you don't have a person waiting to help me test drive a car when I immediately get there. I'm happy to wait 10 minutes for someone who can. I am not terribly upset the car I want to test drive is unavailable. It would have been nice to drive it. Or even see it. But no one bothered to show me the car. Or any car. What I am upset is that you saw I was wearing a wedding ring and asked me if all my decision makers are here. Like I need my husband's permission to buy a car (I managed to buy the last 2 without help). I doubt you would have asked my husband that if he was at the dealership. Instead I finally talked to a woman (my service advisor) who finally cared enough to grab keys to show me the inside of a car because the men just chose to dismiss me. It wasn't even her job guys! It's 2026. Please do better.

Amazing service by Dublin Nissan. Carlos was great…read more Performed oil change, 15000 mile service. Also tie rod recall.

I had such a great experience working with Fabi at Dublin Nissan! She helped me purchase my first…read morecar for my mom, and I truly couldn't have asked for a better person to guide me through the process. From the beginning, she was incredibly kind, patient, and knowledgeable. She made everything feel safe and comfortable, which meant a lot since this was such an important purchase for me. Fabi took the time to explain everything clearly and made sure we were making the right decision every step of the way. You can tell she genuinely cares about her customers and wants the best for them. I'm so grateful for her and all her help and would highly recommend asking for her if you're looking to buy a car!

Service was great. Staff was very helpful. Mr. John Teixeira was a big help. He gets a ten…read morestar rating in my book. He helped me purchase my new arcadia.

I had an excellent experience working with Moe. He helped me purchase my new truck, and the best…read morepart was that I didn't even have to step foot in the dealership except that I went to pick it up. Everything was handled smoothly from the comfort of my home. Moe made the entire process easy, efficient, and stress-free. His communication was clear, and he took care of every detail. Highly recommend working with him if you're looking for a hassle-free buying experience! Thank you Moe

quickest and easiest buying proccess for a vehicle and left to get me more gas and filled the tank…read morebefore leaving highly recommend them if you want a reliable and good car with good people working to help you achieve What you exactly want and in your price range

I had an incredible experience working with Aidan at Eastbay Motorcars. He is a fantastic salesman…read morewho made the entire car buying process completely seamless. I was in and out within an two hours, which is almost unheard of at a dealership. Aidan was open, honest, and transparent from start to finish. Even when we ran into a few hiccups during the deal, he was extremely understanding and went out of his way to accommodate my specific situation. What really stood out was his service after the sale. He helped me out with a few things he had no obligation to handle, proving he truly cares about his customers even after the papers are signed. 10 out of 10 experience. I would definitely buy from him again and will be referring everyone I know to Aidan!

I had an outstanding experience at Dublin Kia working with Aziz. I originally found a lease deal…read morefor a 2026 Kia Carnival online, and from the start, Aziz was great to work with. He had a positive attitude, answered all of my questions thoroughly, and most importantly, was never pushy. We communicated over several days and were able to come to a number that worked for both of us. Once we scheduled an appointment and showed up, everything was ready to go--the car we discussed was fueled up, cleaned, and waiting for us. During the walk-around, my wife noticed a small scratch on the driver-side door. Aziz immediately took care of it and had it removed without hesitation, which we really appreciated. I had already completed the credit application and sent over my insurance and driver's license ahead of time, so once we test drove the vehicle and decided to move forward, the process was incredibly smooth. Within about 20 minutes, we were already in the finance manager's office. Speaking of that--this was by far the best experience I've ever had with a finance manager. No pressure, no upselling, just straightforward and helpful. He answered all of our questions and respected the deal we had already agreed on. From start to finish, we were in and out in about an hour and a half with keys in hand. This was hands down the most stress-free car buying experience I've ever had. Highly recommend Aziz and the entire team at Dublin Kia.

My car had been experiencing issues where when I drove it, it made me sick. Headaches, Nausea,…read moreDizziness, Blurred Vision, and almost passing out at the wheel. This happened mostly when I had the AC on. I first had it towed to Concord Kia with the end result on invoice " Unable to verify problem". Upon driving it home to Brentwood on the freeway I became ill and almost crashed. When I got home I decided to take it a mile down the road to a place called Brake Busters where they were 100% able to verify the problem but couldn't find where it was coming from upon performing leak tests. After consulting with Brake Busters, I was advised that the best course of action would be to take my vehicle to the dealership I purchased the vehicle from which was Dublin Kia. I purchased my vehicle on November 23, 2025. I arranged for the vehicle to be towed there on March 13, 2026. The tow truck driver who arrived was the same individual who had previously towed my vehicle to Concord Kia. He expressed surprise that the vehicle required towing again and asked why the issue had not yet been resolved. I explained that the dealership had been unable to determine the cause of symptoms I experience while driving the vehicle. The driver also stated that while loading the car onto the tow truck, he personally began to feel unwell. This was particularly concerning, as it suggests that individuals outside of the dealership environment are able to perceive the issue, whereas dealership personnel have not acknowledged it. Upon arrival at Dublin Kia, I spoke with a representative on Friday, March 13, 2026. I provided a detailed explanation of the vehicle's behavior and the physical symptoms I experience while operating it. During this interaction, the representative appeared primarily focused on informing me of a $225 diagnostic fee. He also repeatedly suggested that the issue could be caused by rodent damage (e.g., rats chewing through components), which would result in the repair not being covered under warranty. Over the weekend, I received a call from Dublin Kia stating that they were unable to "verify the customer's concern at this time." As a result, I arranged for the vehicle to be towed again on Monday, March 16, 2026, to another dealership. On March 16, 2026, I spoke with an individual named Andrew. Prior to this, I had attempted to communicate multiple times via text with the Service Advisor, Martin Tostado, using the number listed on my invoice. Andrew claimed that no such messages were received; however, I have retained records of these communications. During my discussion with Andrew, I expressed dissatisfaction with the lack of detailed documentation regarding the inspection and testing of my vehicle. Although I was told that technicians had driven the vehicle approximately 20 miles, this did not appear consistent with the trip mileage reflected in my Kia application. When I asked what specific procedures the technicians performed inside the vehicle, Andrew provided a general explanation. I then asked whether there was any documentation from the technicians confirming that these procedures were actually completed. He stated that there was none and acknowledged that he was relying solely on verbal confirmation from the technicians. I further questioned whether, if technicians were testing for carbon monoxide exposure, they would reasonably conduct such testing with the vehicle's windows closed, given the potential health risks. Andrew responded by stating that carbon monoxide entering a vehicle's cabin does not occur, which I believe to be inaccurate. Finally, Andrew informed me that no additional notes or modifications could be added to the service invoice, as it had already been closed. 4/27/26 After all this time and after Concord, Dublin, and Hayward all sending me away with an invoice that says "Unable to verify problem" and also treating me like I was some sort of crazy, I decided to look at the vehicle myself. Starting from the back of the car and looking at every possible inch of the car and thinking outside the box I popped open the hook and started looking very closlely and to my susrprise I found plastic protective films that were left inside the engine area and even on the battery from when I purchased the car. Upon removing it all some pieces were even burnt which explained what was making me sick because this would be getting pulled into the cabin through AC. I spoke to Navi and I reqested a car detail to get any left over particles and also a inspection of the engine to make sure I didnt miss any. He told me I could bring my car in 4/28/26. I called multiple times on 4/27/26 trying to get a hold of a service manager. I left my name and number with people multiple times and no one would call back basically incinuationg they would not help me. I finally got a hold of the General Manager but due to treatment against myself who is disabled. I would rather pay someone out of pocket.

Bernard was very responsive and flexible with answering my questions and arranging a test drive. I…read moreended up not buying the car (due to the car, not Bernard), however Bernard was extremely transparent in negotiations. I would buy the right car from Bernard in a heartbeat and I recommend him strongly to anyone.

I just bought my 2nd Volvo S60 from Bernard. These guys are great! I saw it on his website on a…read moreFriday and he had me preapproved that evening. I went to pick up the car on the following Tuesday and was in and out in an hour. Runs great, super clean, and was priced under KBB. You can tell he really cares about his customers and the business. I'm not sure why I only gave four stars the last time. That must've been a mistake because this is definitely a five-star experience. Thank you!