What an absolutely wonderful experience it was to work with Joe Newcomer at Elease Returns. Joe is an honest man who wants you to be happy with your purchase and I am! Thank you, Joe Satisfied Customer, Ronald Hendrickson read more

ELease Returns - 2013 BMW 335i from Elease returns - Used Car Dealers Near Me - San Ramon, California

Joe is the most patient man I've ever met, he worked with me in every way he could and went above and beyond for me to get the vehicle I was interested in. Very helpful and great personality! Also Mike thank you for being patient with me about my headlight I know it was a headache but you got it done just as you said you will ! I really recommend shopping for vehicles here it will be the best experience vs any other dealership ! read more

ELease Returns - Thanks again for doing everything you can for me to get this vehicle - Used Car Dealers Near Me - San Ramon, California

I spoke to Joe, which is the owner of eLease Returns. Amazing guy. Zero communication issues, he always picked up the phone and helped me out, and was never rude! Joe also offered me transport since im out-of-state, but I already had someone scheduled! Easy purchase and a very great deal! total transparency in a very professional way. read more

ELease Returns - This is a picture of the day that I received the vehicle.I purchased from Joe - Used Car Dealers Near Me - San Ramon, California

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I purchased a 2024 Rivian R1S from ELease Returns a few months back. They were amazing to work with. Straightforward process, pricing, and the car was in excellent condition as advertised. I will be using ELease Returns again for future vehicle purchases. read more

Honest reviews for honest experience. Went to this place to check out an "EXCELLENT CONDITION" Escalade. I arrived, spent 10 minutes checking out the vehicle and not a single person approached me. I did see 2 employees which made eye contact with me however they were busy moving vehicles bringing them for wash. I examined the car, took pictures of some things I noticed and went back to my truck to wait for my sister. I had my sister meeting me there because she has the same Escalade I was interested in, so I asked her to meet me there and for her thoughts about it. It wasn't until she arrived in her Escalade, parked, and walked to the escalade(which they just took to get a wash) before an elderly white man came and asked " you looking to trade her in today " (referring to my sisters escalade) at which I then told him I came to potentially buy the Escalade as I was really interested in it. He told me that they just brought it for a wash so I asked him if he could tell me about the damage that was done to the "excellent condition" Escalade. He said that there was no damage which at that point I said yes sir there is, here are some photos that I just took within the last 15 minutes when nobody approached me. He then told me those weren't pictures of the Escalade he had there and he insisted we take a walk up the hill to the car wash location to check it out. As we're walking he was telling us that he hired the best Dent guy to repair some dents and the Escalade was in perfect condition. We took the slight walk up, checked out the truck (once again but this time with my sister ) and pointed out the things that I seen. I was at that point able to check out the interior which wasn't too bad. As I pointed out the flaws I asked the gentlemen (who I found out was the owner) he kept insisting that those weren't there and that it just happened. As well as a huge bubble in the front passenger tire - which I asked if he'd sell the truck with that big bubble- and he said he'd swap it out no problem. After deciding to not test drive it and ponder on the potential purchase, we walked back down to my sister and My vehicles. The owner walked down with us and vented how the dent guy preached that he was the best and he paid him $1,000 to remove the dents that he apparently didn't remove, and how he'd just send the truck to auction and get $70,000 easily for the truck and not even deal with it. My overall experience there sucked. Because I was in street clothes ( sweater, khaki jeans, and Jordans) , I felt that was the reason I wasn't approached to begin with until my sister pulled up with her $130,000 Escalade. Nevertheless, I took my business to Walnut Creek Cadillac and purchased a vehicle that same day. It's amazing that this place had such high reviews after having false ads and providing potential clients with a shitty experience. Just because I didn't buy today, doesn't mean you don't shake the customers hand and thank them for visiting or reassuring them that you can potentially help with a different vehicle or work on the numbers with that vehicle I was interested in- but yet again maybe that's because I didn't fit the look of the customers they're trying to reach!! read more

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A big shout-out to Joe Newcomer and Michael of ELease Returns. I bought my cousins C8 Vette from Poughkeepsie Ny thinking it would be an easy thing. Well the car arrived with no plates. I got title but the local dmv still showed a lean. I went to Joe and not only did he set me up with Teresa his inhouse dmv person, he gave me a E-lease license frame and banner. I could now at least drive this beast until I got the NY dmv clearance. What a cool thing to do for someone who did not even buy the car from him. I am sold on ELease and Joe and associates. I highly recommend Joe and ELease Returns. read more

ELease Returns - Arrival date of 2024 C8 Vette - Used Car Dealers Near Me - San Ramon, California

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They have a unique selection of used cars in good condition that you don't normally see elsewhere. I bought a barely used Audi A6 from here, and had a good experience. They were super responsive over text, which was helpful as I don't leave nearby. When I was ready to buy, I came in and the process was quick and easy, and I left with my new car within around an hour! I'll definitely be recommending them to friends and family read more

Easiest Way to buy great cars! All the associates and the owner are great! Never a high pressure sale! We have bought maybe 4 cars for our family over the last 15-20 years. read more

I have worked with Joe on many car transactions in the past few years. He is no b.s. and keeps his word. They run a honest business and are a staple in the area. I wouldn't hesitate to work with them again. They make everything super easy and stress free. read more

I strolled in not really looking to buy a car and left with a classic Mercedes SL550. They not only were very fair on the deal overall but were also very good at fixing a few little things after the sale. They have a great mechanic on site and take care of their customers. Would definitely recommend. read more

ELease Returns - SL550 front - Used Car Dealers Near Me - San Ramon, California

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I love honest people the owner joe always open to help! We bought Mercedebenz then, BMW . Last week hubby robert bought Range Rover and i love it too They also have mechanic in your convinience. mike,richard he is very accomodating if you need a ride or change oil to your car stop by and they give Excellent Service . I give this bussiness a 10 i trust them and you will save $$$$ with any Cars Very family friendly . read more

ELease Returns - Just bought this car - Used Car Dealers Near Me - San Ramon, California

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I have purchased my 4th car from lease returns, not only a first-class business, but someone that is right up front with you the minute you walk through the door, they let you take your time, examine the cars, and not hound you as so many other car dealerships do. We need more people like Joe and Mike in the industry who are very honest to work with and will help you out when you inquire about a car, Mike is very knowledgeable about the luxury line of vehicles and I've had to call to ask some of the silliest questions, he never let you feel like you didn't know what you were talking about, but help you solve your questions, thank you lease returns for always being a top-notch car dealer. I will always come back to your business to look for my next vehicle purchase are your the kind of people that do good to others? read more

Mike and Joe were amazing. They took the stress out of selling my car and getting out of my lease. They also gave me the best value for my car - not to mention they also have a great selection of luxury vehicles. Thanks Mike and Joe! read more

Michael R was very professional and customer focused. Satisfied with the purchase and would not hesitate to buy our next car from him

My husband was in the market to replace his older G Wagon with a newer model. ELease Returns is right down the street from our house, and we saw one parked outside so we stopped in. Within two minutes of walking in, Joe made us feel like family. He was engaging and friendly and actually invited us to sit down and relax and just chat. We discussed the G Wagon, but also everything else in the world. He was no pressure, no ego, no hard sales pitch. And he treated us this way before he even knew whether or not we were serious buyers. We did end up buying the car and Joe made it the easiest and smoothest process possible. Now we have a new beautiful car, AND a new friend. I highly recommend! read more

Wow, wow, we've bought cars from dealerships and you know buying from them is a hassle, but with ELease Returns it was so easy, Joe Newcomers treated us like friends like he's known us for a long time and they help us get our new car. If we had the option to give you 10 stars, you deserve it. Recommend Thank you ELease Returns read more

Again an issue with my tire and no fault of theirs. They stepped up over and above their customer service pledge Joe and Mike will always make you feel like their family. If you're looking for late model luxury car at reasonable prices and service extraordinaire This is the only place to shop I am not an employee and but be a Lifetime customer. Give them a call! read more

Mike was super nice and responsive, but the X5 I got from them lasted 3 months before the engine went up. It was super expensive to replace the entire engine and was going to take 2-3 months to fix, so I ended up having to sell the car for parts and took a huge loss. I paid about $15k to drive the car 3 months before it died. I'm not sure if anyone had an inkling if the engine was on the way out or not, but just stating what happened to me. I'm bummed, as I really liked the car. read more

This is my car dealer. I won't go anywhere else to purchase a car and this is the only place I get my car serviced! Joe is great and makes buying a car effortless. Mike is the go to guy for service and any customizing you want done to the car. EXCELLENT customer service! read more

Once again, Mike went above & beyond for me & my car. When I bought my awesome car from Joe I didn't realize that I'd have great reliable car care with Mike too. I live in Livermore but go out of my way to have my car serviced by ELease Returns in San Ramon. They always go out of there way for me & make me feel like a VIP!! THANK YOU SO MUCH!!!!! read more

Joe, I just wanted to take a moment to thank you and your staff for helping me sell my Range Rover. I received a fair price and no surprises or hassle. I have and will recommend you to my friends. read more

I purchased my dream car from them this week. They were very responsive, honest and Joe was a man of his word. The car is beautiful and I had a wonderful and easy experience. Great employees as well. Thank you so much for my beautiful Porsche! read more

Joe is the man! Just bought a bmw for my wife as a Christmas present. He made the process so easy!!! Why buy new when joe has such great deals. My new car even has a dealer warranty because it's so new and the mileage is sooooo low! read more

This is the great place to buy the car or suv mike and joe both are amazing guys to work with this is my 6th car i bought from them.

Great buying experience. Mike and Joe were great to work with and made the whole process very easy. After our experience with Mike and Joe, we will never buy a car anywhere else. read more

My wife Anne and I have purchased several vehicles from Joe, he has always been straight up with us and helped out as much as he could. He stands behind what he sells and tries to make the Customer happy. I would highly recommend that if you are looking for a low millage lease return at a fair prices go see Joe and Mike they will get you the car you need... read more

It's been almost a year since I purchased my Range Rover Evoque from eLease Returns and I couldn't be happier! Joe and Mike are seriously the nicest guys ever. They have helped me out again and again with routine maintenance and other problems. My service light came on, I texted Joe, dropped my car off to Mike the next morning, they gave me a loaner, and I was back in my car that evening. I recommend this dealership not only for their beautiful high-end cars, but also for the first class service they provide. They made me a customer for life! read more

Looking for a car can be such a nightmare. Joe made the process easy and went above and beyond to get me into my dream car. When I received the car there were some issues that were on Tesla's end, however Joe made sure that I was 100% happy and worked with Tesla to get the issues resolved. Great customer service and honest salesmanship seem to be a lost art, but not with eleasereturns. You are in great hands! read more

We brought our 428i in for some wheel repair as I made some pretty good gouges/scrapes entering a covered parking lot last week. Elease scheduled us for yesterday morning and the work was completed by the end of the day. I could not believe it was the same wheel, it looked brand new. They even "made new" the other rear side wheel that was previously scraped! Mike Rhead called me with a notification that our oil service was also very close to being due, they also completed that service. The service is excellent, the prices are good. I would recommend Elease to anyone who wants to buy/lease a very nice vehicle and maintain it for as long as you have it. Thank you Joe Newcomer and Mike Rhead! read more

Prior to doing business with Joe, we had an awful experience purchasing another car with an online car dealer. While navigating through the process of trying to return a car we did not want and trying to get our money back, we were determined to get our dream car. And this how we stumbled upon ELease Returns. As soon as we found the car we wanted, my husband called ELease and Joe answered. Right away, he jumped in and was ready to help us get the car we had scoped out on his website. We couldn't have been happier even though my husband and I feel like we made the process difficult for Joe. The whole time we were stressing out about dealing with the other online car dealer and our bank, Joe was calm, cool and collected. Considering all the obstacles we encountered to get our dream car, Joe was transparent, patient and willing to work with us. It is important to note that we never met Joe in person and we never saw the car before purchasing because we live in SD. I wish we had known about Joe from the beginning. Hopefully he will want to do business with us again because we plan on contacting him when we are ready to purchase our next car. By the way, our car arrived and it was exactly what we wanted. It is absolutely gorgeous! read more

I went with friends over the weekend. They have really nice cars here. I think we were all treated with respect. If I do end up buying a lease return, this would be a great place to go. The showroom is clean and there are snacks in the airy waiting room. Thanks Joe! My 12 year old son didn't want to leave! read more

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Joe and Mike were professional, direct and great communicators. Their follow through was exceptional. We did an out of state transaction. I drove 8 hours and met them on the state line and they drove 8 hours and met me half way. The sale transaction was seamless and the car was delivered just as they said! Well done to Joe and Mike. I am a pleased customer. read more

These are good guys that won't BS you. Bought my car here about a year ago and the process was painless, even pleasant. I walked in with my financing already lined up, test drove the car, and walked out shortly after. The follow up was great. They were quick to return my calls if I ever had questions or maintenance requests. Also, there were never any real issues with the car- only little cosmetic things here and there, like a headlight going out. They are so reasonable in their repair pricing it's almost unbelievable. Also, they take care of you if your car does have to go in the shop for something. I recently got in a pretty bad accident but the car did its job and I was fine. I hope I can buy my replacement car from them. My sister bought her car here and she is happy too. read more

ELease Returns - Used Car Dealers Near Me - San Ramon, California

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Joe and Mike are the best! I purchased a vehicle from eleasereturns earlier this year and I must say the transaction was the smoothest and easiest experience ever. I called beforehand and once I got there, Joe was totally welcoming (no car salesman pressure to buy) and basically just handed me the key and said go ahead and have a test drive. From there, he helped me with lenders but I eventually settled for my credit union. After, a few months of driving I had a check oil sign which was weird but I called in and Mike took cared of me with a quick fix (tube feeding oil to turbo somehow got dislodged). I recently got a check engine light which concerned me being that it's a high end vehicle (Porsche Cayenne Turbo) and my front right blinker was gone. Plus I needed a oil change. Again, Mike came trough. Went to pick up the car and got everything fixed. Check engine light was due to using a lower grade gasoline (which I will not use anymore), light fixed, and oil change done on the HOUSE! Unheard of! I highly recommend eleasereturns if your looking for pre-owned high end vehicles. Joe and Mike are A-1 with their services for sure. Satisfied customer! Thanks again for everything. -Troy read more

ELease Returns - Used Car Dealers Near Me - San Ramon, California

Joe got me outta there quick with a car. Best deal in town! Hardly met anybody who truly knows his business that well! I highly recommend him and his business. If you need a certain car and he doesn't have it in his lot, he will surely try his best efforts to find it for you. Not only that, but he has a good taste for pizza. One of the coolest cat I've met. Give him a try before you go to any other dealers, you won't regret it! read more

Just can't say enough of this place. My battery died, called AAA, was told he couldn't change my battery because he needed a special tool for Audi's, I called Audi said I couldn't get an appointment for two days. My girlfriend said, "Call Joe or Mike at ELease Returns they will take care of you". I called at 8:00 even though they were closed, Joe answered and told me to come right in. In and out within an hour. I was so appreciative because I work in the city and didn't think I was going to make my appointments. I've had nothing but great experiences here, thank you Joe I appreciate you and your business. Vito read more

Purchased a vehicle from this company from Florida. The service and communication was exceptional. They provided detail information regarding the car. Replied to text messages almost instantaneously. Answers all my questions Joe was a super individual to,work with stand up,guy what he said it was you received. Great transaction Extremely confident recommending this company to purchase vehicles from. If you can work with Joe. He's the man read more

Joe made selling my leased AMG super easy! Fair price, smooth transaction and great conversation. Highly recommend them!

Dishonest and very unprofessional. Accused me of trying to steal the vehicle and made very inappropriate remarks regarding people of color. Told me the tax rate on vehicles in Alameda County/ Oakland area are high because of the amount of people on "welfare and government assistance". Also did not detail vehicle prior or after the sale read more

Joe and his team are the most professional group of people that I have worked with within the automotive industry. I have purchased 4 cars from E Lease Returns and 100% happy with the cars that I have purchased and the service they provide even after the purchase. I am a single female and I never felt taken advantage of as I have been in the past with other car dealers. NOT only that, they are all so very nice to work with and I will never go anywhere else! :) 5 stars for sure! Thank you, Joe, and to your team as well! read more