Thank you Travis Murray! I have been looking for a safe, reliable, and affordable used vehicle for…read moremonths, with no luck! Travis helped me find what I was looking for in less than 5 minutes! By far the smoothest car buying experience of my life! I can't thank this gentleman and Zimbrick enough! 5+Stars

LONG STORY SHORT: Zimbrick completely tried to rip off my brother and lied about what work needs to…read morebe done on his car. They made him think the car was unsafe to drive, so he did not have a vehicle to drive for two weeks, only to find out there was nothing wrong with his car. This is a review posted for my brother's experience specifically at the Zimbrick Honda dealership's service center on Grand Canyon Drive. AVOID THIS SERVICE CENTER AT ALL COSTS!! They are dishonest about what work your car needs, and they will try to rip you off completely. My brother was told by the Zimbrick sevice center that his car was leaking transmission fluid from the axle seals. They also mentioned that his air intake hose was about to tear, and it needed to be replaced immediately. Both of these were strange findings as his car is not that old and has relatively low mileage. So, he took the car to Goodyear (on 608 Washington Ave.) to get another quote and a second look. Zimbrick quoted him for $840 for the transmission fluid issues, while the folks at Goodyear quoted him for literally HALF the cost. However, they also said they couldn't find a leak. Apparently, his car's seals were totally fine. As for the air intake hose, Goodyear found that it's only slightly worn from weather and time, but it still looked fine. The mechanic at Goodyear said they wouldn't recommend my brother to go out of his way to replace it until a light comes on for it on the dashboard of the car Overcharging is standard for dealerships, so that's to be expected, but it is totally unacceptable to tell customers that urgent service must be completed when there are zero problems. Zimbrick inconvenienced my brother for two weeks because he couldn't drive his car during that time, and it turns out it was all a lie! BONUS ADVICE: Seriously, go to the Goodyear on 608 Washington Ave. when you need stuff done for your car. They're so honest and they're such standup people there. They went one step further after checking over my brother's car to say that they weren't comfortable charging him with anything because no services needed to be done. They didn't even charge my brother for the part they ordered because they will just send it back for him at no cost. How amazing is that, right?!

Give Jeremy a raise, had a flat tire at 3pm on Friday was in and out with a new tire in an hour!read more

I went there with the interest of buying the cheapest vehicle on their lot. I got there later in…read morethe day and after my test drive there was absolutely no pressure. When I told them I wanted the car, they said that they could hold it for me and then I could start the process the next day. When I came back to sign the paperwork, I was amazed that they already had my permanent plates ready for me. When the financing company had an issue, they walked me through how to resolve it and still held onto the car for me. Once I was able to get my car, I decided to wait to post my review just to make sure that the car was good. I am happy to say that the car they sold me was in immaculate condition and drives great several months later. Troy Bilderback and the finance department went above and beyond despite the low price of the car I was purchasing. They even helped me find financing and set me up with a local credit union. The price of the car was very reasonable and the dealer fees were nothing absurd. They even sent me a gift afterwards to thank me for choosing them. If anything, I feel like I owe them a gift and hope I can make my next purchase with them.

I take all 3 of my cars to Kelly Moss (Subaru Outback, Jeep Grand Cherokee, Porsche 911) and the…read moreteam treats each of the cars (and me) with care. Patrick, the service manager, provides the best and most consistent customer service experience I've ever had and my cars and I always leave happier than when we arrived. My Subi and Jeep are running well as daily drivers. I repeatedly beat the snot out of the Porsche on back roads and KMR always makes sure the 911 is ready for it. Recently had a full detail, fluids top off, and fuel system cleaning prior to winter storage; the car will be going back in the spring for oil change; planning to do some mods and paint work in the future. Can't imagine taking my cars anywhere else and am a customer for life. Thank you KMR team!

I recently worked with Kelly Moss on tuning and mods to a 911 Safari Conversion that they completed…read morein 2021. The company's commitment to excellence and quality is simply unparalleled. I have had a "local" (I'm in Kansas City) shop help with some minor things on the car and they have commented multiple times what a "high end quality build" my car is and what a great job Kelly Moss did on it. Nice compliment from another Porsche racing shop! I'm a permanent fan and HIGHLY recommend their work and perhaps more importantly - the company's commitment to a quality product, and doing the right things - the right way. So great to deal with such a high character organization! Kudos!!

I came into Zimbrick for a minor problem on my Mercedes GLC 300. The general manager, Aaron popped…read moreout of his desk and came out to the car and fixed it right away. I appreciate his quick service even though I was not a Zimbrich customer.

We were directed by our insurance company to have our vehicle repaired by Audi of Madison. Our…read morevehicle has been with them for 2 weeks with no movement on the repair. We have reached out 4 times to inquire on the status of the repair with no reply. Very poor customer service. Can only imagine the quality of the repair when and if completed.

I took my car here for a simple tire rotation, and when I picked it up, it had new issues that were…read morenever there before. The car began making noise immediately after their service, so I had to bring it back. They kept it for two weeks to fix the problem they caused. When I returned to pick up my car, I noticed a new dent on the driver's side near the fuel tank. It's obvious the damage happened in their crowded, disorganized parking lot. When I asked about it, they claimed the dent was there before which is completely untrue. This place is dishonest and unprofessional. I will never take my car here again, and I strongly recommend that others avoid this shop. They do not take responsibility for their mistakes and may cause even more damage to your vehicle.

The owner is a total disgrace, he is rude and totally ambivalent to his customers needs. High…read moreprices and dishonest staff.

Another great visit to Lodi Shell! They got me in so quickly (I basically walked in) and got…read moreeverything fixed quickly and reasonably (priced). Thanks Again Lodi Shell!

Stranded on Sunday night after 9 pm - car service was zero help for over 1 1/2 hours. Family…read moremember recommended calling Lodi Shell. Placed a call to Lodi Shell not expecting an answer but was incredibly surprised by the positive tone and urgency that Bryan responded. He was incredibly quick, took less than 20 minutes just as he provided as an ETA. He quickly used the battery pack to start car. After hearing we had over 100 miles to our next destination, he said he would be hesitant to drive that far due to possible damage to alternator. He said he would be happy to check if they had the correct battery. We followed him back to the shop in Lodi, he quickly found the correct battery and changed 100 times faster than I could have done it. Not only was Bryan an incredibly nice guy, he also talked about how he really liked working for the owner (don't hear that much nowadays) and the generous support the owner provided to the community. 100% recommend Lodi Shell! Thanks for saving a long day Bryan.

got the brakes replaced for less than place I would've thought with their value service special on…read moremy X5. new X5 loaner was a treat as well

Everyone I worked with was truly fantastic. First, a huge…read moreshout-out to Micheal -- he was the very first person to reach out, and from that moment on he was unbelievable to work with. Even with me being a long-distance client, he made everything easy, fast, and stress-free. He wasn't just a salesperson -- he genuinely felt like a friend. He consistently went above and beyond to make sure every one of my needs was taken care of. Any documentation, records, questions (even personal ones), he was there and had my back every step of the way. I highly recommend asking for him if you're shopping here for your next vehicle. He will make sure your experience is nothing short of amazing. Next, a big shout-out to Jared and Wade. I'm pretty sure they're both managers here, and as a manager myself, I can confidently say they run their team extremely well. Their leadership, communication, and people skills are top-tier. They make everything easy to understand and make you feel completely confident and worry-free throughout the entire process. I'm incredibly grateful for everyone I worked with. If you're looking for your next car, this is the place. I promise you -- you won't regret it.