David's service was OUTSTANDING!!! When I called to inquire about the service he could provide, he was straight-forward and to the point. I shopped around for about 6 months and when I found the car I wanted, David said he could get it to me the next day...and he did. It was the EXACT same car I had seen at one of the dealership....and he got it for $2000 less. I love this man!!! read more

My experience with autoland was easy fast and trustworthy. I got a great car for a great price and a pleasant experience. I highly recommend going through them if you're looking for a car read more

Jake was very nice with helping get a new car. I was in an accident and needed a car right away. He was quick and efficient. I highly recommend this place to everyone. read more

Truly amazing customer service. Janine from the Irvine Schools First Federal Credit Union branch helped me through the whole process of finding my new car and trading in my old one. From the get go Janine was so friendly and in tune to what I wanted in my new vehicle, making sure to ask about the details I failed to list because I just wanted a new car! She was in contact with me often enough to make sure that I wasn't forgotten and when she finally came back with a vehicle that met my criteria I was super excited. I was able to trade in my old truck for an awesome down payment towards the new vehicle and the paperwork process was smooth and simple. The vehicle was brought to the bank branch so there is no hassle of car sales people and I left within 2 hours of arriving at the bank (going over paperwork, inspecting the vehicle, showing me features on the new car, inspecting the old vehicle, and finally paperwork. Autoland and Janine did a wonderful job at something that I dread having to go through. Will definitely use this service again! read more

Oh my goodness! I used auto land at Mission Federal credit Union. Patrick Pinchon Is the guy there and we have bought three autos from him. He is the most amazing, conscientious, funny, and wonderful employee. We will never buy another car anywhere else. read more

The best I have dealt with. Danny was very honest and help us to get a car that I was looking for. He tried so much to help and offered the best assistance and service for provide the best deal. Danny is a very responsive and reliable person. read more

I really enjoyed working with Mark Dao. He is a complete life saver. The process going through AutoLand and working with him was a lot less stressful than dealing with a dealership directly. Mark spent a lot of time with me to make sure I got the help that I needed. Every time I left my Credit Union I was very happy. I love my new car and I was able to save stress and money going this route. I encourage anyone looking to get a car used or new to go through Mark and AutoLand! I'm a very happy customer! read more

I just want say thank you to James Gordon from arrowhead credit union and Matt K from Autoland. They made my experience in buying a car a walk at the park. They even delivered my car, I appreciate their customer service that's what I will always remember. Awesome team work!!! Thanks for taking the time and making this experience the best I've ever experience!! Thank you. read more

I was so fortunate to work with America from Auto Land. She was amazing! She was able to get me into a great car at a great price with none of the BS. I picked it out. She found it and had it delivered it directly to my credit union. I signed the papers and was done with the whole process in less than 2 hours. The experience was one that I have already recommended to friends and family. I will never buy another vehicle any other way. Thank You! read more

We bought our new Toyota Highlander Hybrid through the Placentia office of Autoland, which works closely with the Orange County Teachers Federal Credit Union. Our agent was Jake Koenke, who made the normally stressful process of buying a new car, a breeze. Buying a car these days results in a blizzard of forms to the extent that you must sign one form to attest that you have received other forms, which seems pretty silly to me, but that is the way things are. Obviously, this abundance of forms was not Autoland's choice but had to happen to result in a totally problem-free purchase. Happily, Jake was able to navigate us through the blizzard in record time. We were impressed with Jake's honesty and transparency in his dealings with us. He was truly dedicated to getting us the car we wanted at a great price. Somehow, Jake also managed to get us a very good sale price on our car for trade-in. To sum up, we would say that Autoland is the ONLY way to buy a car. Sincerely, Rob and Patty McCollom May 28th, 2019 read more

I have just completed my second transaction this year with Lisa at School's First Mission Viejo. Early this summer, we decided to purchase a Rav4 Hybrid and could not even find one to test drive. We asked Lisa to see if she could find what we were looking for and within 24 hours, she had located one with everything we wanted and had it at the credit union within another 24 hours. In the interim, we had taken our trade-in to Carmax for a sale estimate and also asked Lisa for one. Her buyer beat Carmax by $2,000! The Rav 4 was delivered without hassle and very little time commitment (other than driving comparable cars). Just yesterday, Lisa delivered my Ford Fusion Energi. Even though this was a lease, she was able to handle car locating and delivery at the credit union as well as all paperwork. She beat Carmax on my trade in here by $1,500! I also ended up with more options than I was supposed to have for same price and lease payment. If you want a painless way to purchase cars without the dealership "experience", go see Lisa. She is very professional and follows through with what she say she will do. I spent two hours waiting for a Ford dealer (went there because we misunderstood that Lisa could not handle a leased car) to find the car I wanted. When they could not confirm, and then failed to call me the next day as promised, I called Lisa and learned she could do what I wanted. She was able to obtain a car with more options for a lower monthly payment despite the same terms. Al I had to do is talk to her on the phone a few times and sign the papers. As a final note, we learned that you do not have to be a credit union member to use her services. You just can't get Schools First financing without being a member. read more

OMG! I cannot believe how easy Nick Robertson at Schools First Federal Credit Union in Placentia made the process! I called Nick on Monday and just picked up my car today and completed the paperwork in an hour's time. Absolutely amazing! I had no idea that they took care of everything for you. And, since I financed through the Credit Union, I also got a 1/2 point off the interest rate bringing it down to 1.34% It's like the Wild, Wild, West with these folks. So happy!!! read more

Autoland was driven to find the vehicle I wanted at a fair price. They were in constant contact with me to make sure they found the vehicle I was looking for and also handled my trade-in with no problems. read more

Autoland - Car Dealers Near Me - Los Angeles, California

Favio was freindly,courteous,explained the process well and addressed my questions and concerns.His co-worker Lupe who handled the paperwork upon delivery was great.By far the best experience I've ever had buying a vehicle. read more

As a fist time car buyer I was a bit skeptical about having to go to the dealership, thanks to my credit union I was able to get the help I needed by going through Autoland. I definitely had an amazing experience, I got all the help I could have asked for! I knew from the second I started the process with Autoland that I would be in great hands. I now have the vehicle I wanted and couldn't be happier. Thank you Jacaob Koenke for all your help! read more

I knew exactly the car I wanted. I spoke to David and within an hour he found the car I wanted. I was in my new car in less that 12 hours of contacting David for Autoland. This really is the best way to purchase a car. I will NEVER go through dealership again. This was quick and convenient. Even though I was sure about the car, David asked me a few times if I was sure and if I had any questions. When we met, the process was so simple. I was on my way in my new car in less than an hour. I really appreciate the service Autoland provides. If I could I would give more stars. read more

GREAT!! Autoland, which was provided by my credit union, Wescom, made my car buying experience so easy and convenient. I didn't know about this service but from now on it will be the only way I buy a car. Perry was exceptional, he was efficient and available at all times to answer any questions. I would highly recommend him to anyone buying or leasing a car, the paperwork was so easy since he handled it all and explained every detail, thanks Perry!! read more

I have to say reading these 5-star reviews makes me a bit envious. I initially emailed requesting the VIN number for a car I saw listed on Autoland website. I had seen the pictures (which were about 80% accurate representation of the car) and wanted to check out the CarFax. Turns out I get a call from a rep saying it has amazing results on CarFax to come in fill out their paperwork and they will show me the CarFax. That is great from a buyer perspective, no need to dish out money but I was really curious as to why the secrecy. There was a lot of back and forth emailing (a lot more aggressive than the dealers I had received quotes from and I cave and come in. As a buyer, you can't see the car in person only pictures - which is a major draw back because they want you to dish out money and promise to sign to purchase before actually seeing the car. The day before I was scheduled to come in I make a few calls and get a loan offer so I contact UCU (who highly recommended Autoland) to see if they can match it. Over the phone I was told yes, they would. The agent need only add it to the terms when I come in so I could sign and get this deal. When I come in to sign and purchase I could not have the offer originally presented over the phone I was given a higher rate. When my car finally got there, there was a burn in the back seat, paint chipping on the side of the car, one of the side window panels looked a little off (bad replacement) but hey "no major dents or scratches." I suppose you can argue I had higher expectations for a used-car but both of my sisters scored good used cars with excellent exterior and interior conditions. Once I received the full CarFax sheet I merely googled the VIN and saw it listed at a different dealership for $1500 less. I suppose this is the fee AutoLand charges for their services. Overall, I wouldn't 100% recommend AutoLand. It's okay if you need a car without having to travel from dealership to dealership but if you're able to do the legwork you could probably find a good deal on both car and loan (look outside of UCU and hold them accountable - I should have). read more

Unless dealing with a used car salesman is so terrible for you it would send you to the hospital and make this company worth it, you will significantly overpay for your used car using Autoland. How do I know this? An example up today is a 2013 Subaru Legacy currently listed on Autoland's website. The photo of the car clearly shows it is at Subaru Santa Monica. Autoland's so-called "Preferred Price" is $17,188. However, at the dealer's website -- where the photos and mileage match Autoland's website 100% -- the car is listed at $15,888. Even if you paid the dealer's price without negotiating, one would save $1,300 compared to using Autoland (plus additional savings on your California car sales tax due to the lower sale price). Don't just take my word for it especially since my example will have sold long ago by the time most people read this. Even if the dealer's name is not shown or obscured in the photos shown on Autoland's website, some time spent searching at a site such as Cars.com will quickly reveal an Autoland car's true location and lower selling price. Just match the picture and the mileage. I don't mind that Autoland charges for its service. In theory, not dealing with a salesman and all his hooks and traps is worth some cash even to an experienced used car buyer. However, I think paying AT LEAST $1,300 more than a dealer's asking price is a bit steep for somebody to basically sit at a desk and go through online car listings to find your match...not to mention it doesn't sound like the "great value" Autoland claims on its website. Finally for those of you coming here through your credit union because it will give you a lower interest rate if you buy from Autoland, be sure you find a good online auto loan calculator. Especially if you are buying a used car in a non-extravagant price range, you just might find that you'll still save overall compared to Autoland's pricing even though your monthly payment will be a few dollars higher. Shop smart, my friends. read more

Just bought a 2020 Kia Soul from Autoland. This is the 4th car we've purchased through them, and it's the only way to go. No pressure, no sales pitch, no trying to up sell any warranty packages, and most importantly, no bait and switch tactics! Our consultant Jake was terrific. He answered all our questions and addressed our concerns. He even took the time to familiarize us with the new technology of the vehicle. Thank you Jake, and thank you Autoland. Vince D. read more

Had a great experience with Autoland, I'm very happy I decided to go with them when I bought my truck. It was easy and I got a good price, thank you very much Jason read more

Autoland - Got my 2017 Tacoma through Jason at Aoutland. He made the proces easy to find the truck that I wanted, Super pleased with my experience. - Car Dealers Near Me - Los Angeles, California

Working with Autoland through our credit union was amazing! Already recommended it to everyone who has seen my new car! Was in-and-out in about an hour with a brand new car! Highly, highly recommend. Will never buy a car at a dealership again after this. Unlike a dealership where I have felt regret after buying a car, I left my credit union EXCITED about purchasing the car! Thank you, Patrick Pichon, Autoland and Mission Federal Credit Union! read more

Autoland - Thank you Autoland!!! - Car Dealers Near Me - Los Angeles, California

I dealt with Lisa Perez at the Autoland office in the SchoolsFirst Credit Union location in Mission Viejo. Lisa was prompt, knowledgeable, and very helpful. I recommend Lisa and Autoland without hesitation. read more

Hello everyone! My name is Chris and I recently purchased a 2019 Kia Soul through Autoland. I was assisted by Jacob Koenke at the Placentia, CA branch and I seriously cannot say enough nice things about him, and Autoland. I went into my car buying experience on the unprepared side. During one of our recent storms I lost traction on a patch of oil and totaled my Scion Tc. I took a few weeks to do some research and weigh my options and eventually went in to Autoland looking for a new Kia Soul. Jacob was not only incredibly nice, but he had me in and out in less than 30 minutes for our first meeting. He checked in with me daily and worked around my work schedule. He found the EXACT car I wanted (and for a lot cheaper than I was expecting) in less than 4 days. When I came in to pick up the car, he had it waiting out back with a huge bow ready for me! After a quick drive to double check everything, we went through all the paperwork for the vehicle in about an hour. I'm still ecstatic about how incredibly easy this car buying experience was. I could not recommend Autoland more, and more importantly, I could not be more appreciative of Jacob. HE'S YOUR GUY!! read more

BEST EXPERIENCE EVER!! I needed a car loan. The experience was delightful and personable. Going to the credit union was the easiest way I ever had. They have always thought about Customer First. There will never be a time I go through a dealership again. I would recommend them to anyone. Tanya was amazing as well as the rest of team that funding me in the end. Then there is also Autoland with in the branch. This is where Tanya recommended me to go next during my hunt for the car. No Pressure what so ever. I had an idea that I wanted mini vans but unsure of a few choices. I saw the minivans online, drove another one and saw one at a dealership. I was still going to look around. Matt with Autoland and I discussed my ideas of what I wanted. He could of let me just go on a hunt and come back when I decided but that was not his personality. We looked online some more. Weighing all the options. After about an hour, I was set on my Toyota Sienna. Perfect color and everything I wanted. By that night he found my van out at an Oxnard Branch. I had it the next night, delivered to the Arrowhead Branch in Redlands. The processing for the paperwork including: applying for loan - 35 minutes but it seemed like less since Tanya & I were just talking while waiting for approval to come through the computer. 1 hour looking for perfect car with Matt, again Im a talker. 1 hour and 30 minutes for finalization for signing papers when car arrived and funding. Again the whole process smooth. Each person involved Matt, Tanya, Steve and Christina were amazing with me and my grandchildren. Myself and grandchildren were treated with such friendliness. It was about us. read more

Best car shopping experience ever. Ellen, the consultant assigned to my case, was wonderful. She found the exact car que wanted and was very helpful throughout the entire process. It was easy, painless and actually fun. First time ever buying a car has been a fun experience. Thank you Autoland. read more

Absolute best service and experience ever! My Consultant Eleesha Northam took care of everything. Very knowledgeable on what my needs were. She delivered my perfect truck. This is the best place to buy a car. I will be telling everyone I know, who took care of me and what to expect from Autoland. THANK YOU! read more

Excellent service. Found just the car desired. This was second vehicle found through Autoland. Highly recommend. Lisa made process simple. Will certainly come back again when this lease is up. read more

So this go around I decided to use Autoland via my Credit Union Wescom in Orange County. I had the pleasure to work with Perry Vineyard who was amazing from our first interaction to the completion of my car purchase where I picked it up. I used their service for both the trade in of my existing vehicle and the purchase of the new one. Perry was able to track down the exact vehicle I wanted in terms of make/model, color, and the features I wanted. In addition, I was able to get more money on the trade in than what I owed which is always a great thing! I am so happy with my new vehicle, it is literally exactly what I wanted and dreamed of. You just don't get that type of service when visiting an individual dealer because you inevitably have to compromise on features or the color and then deal with the process of price haggling, which is never fun. I have recommended the Autoland service to all of my friends and family. On a personal note, Perry you are amazing and I thank you so very much! As I told you in person, you truly out did yourself on this one! read more

Great experience prompt service. No muss, no fuss. All as promised

I'm honestly really great full on going with autoland! Made my searching and purchase go by so quick! Thank you so much to Lauren from auto land at the Orange County Credit Union in Santa Ana Ca! You where truly a great help! read more

Autoland - Car Dealers Near Me - Los Angeles, California

My husband and I had the best experience when buying our car, this week. We are members on the credit union and met up with Hugo whose office is also in the same building. He was able to find exactly what we wanted within a few minutes and at the right price for our budget. No pressure and the paperwork and car delivered in one day! Then, to top it off, Hugo spent time to show us all the features on our new car and how to use them and hooked up my Bluetooth to the car. That didn't ever happen, even when we bought a Cad from a dealership. Hugo went above any expectations and I have to say the Angel from the credit union was also a great help. Kudos to both! Cynthia N. read more

I had a great experience buying from Autoland. Their consultant Jason was very helpful and always accessible to me whenever I had any questions or concerns. I would definitely go back to them next time I want to buy a car! Would recommend! read more

Autoland is THE place to buy a car. Seriously. Diana at the First Entertainment Credit Union main branch is simply fabulous! She's attentive, fun, very easy to work with, and extremely efficient. She got us a great deal on a hard to find car, and our total time spent outside of our home was about 2 hours to sign the documents, get our tutorial, and be on our way! We simply told her what we were looking for, and she did all of the work for us. We will definitely be coming back. Thanks, Diana! Thanks, Autoland! read more

Christine was so amazing and so helpful! This was the BEST car buying experience I've ever had, AND she saved me almost $4000. Over the dealers price. I would definitely recommend them. read more

Excellent company to do business with. They were very professional and Kept in contact with me constantly. This was the easiest way I have ever bought a vehicle. No haggling over the price, I told them what I was looking for, price range, mileage make, model and within 24 hrs they met my needs. I got the luxury vehicle I wanted at a price I could afford. I highly recommend using them. read more

I purchased my 2014 Prius V through Autoland. They got the car for me from Arizona, and I'm here in Orange County. It was delivered to my local Orange County's Credit Union in Santa Ana. I signed all the loan paperwork, and that was it. It was so easy! I loved being able to shop for the car online. And as a young woman, I loved not having to haggle and feeling like the car dealership was taking advantage of me. read more

If you are the type of customer who knows what vehicle(s) you want, but do not wish to deal with pushy salespeople, then this is a haggle-free service for you too. This service is partnered with my credit union, and several dealerships which made the process of buying the vehicle painless. All my wife and I had to do was research the car and options we wanted and the Autoland representatives found the vehicle, delivered it to our credit union, and we finalized the purchase. A couple of hours after signing paperwork, we drove home in our new car. A dream car-buying experience compared to all of our previous experiences at dealerships. -Matt P. read more

If you are giving them money, they are fine. But I've had a problem with one of the services I ordered, so I cancelled that service and for months now, I've been asking for a refund and I can't get anyone to call me back. It's the height of bad customer service and frustration. UPDATE: The check is now literally in the mail. Hooray! But it's been about 6 months and many phone calls later. I think of myself as having a pretty sunny disposition but this was bizarre and egregious, so I'm not changing my rating. Glad that from the other reviews this doesn't happen often and I won't name names because maybe my sales person was just going through a bad period in life and decided to take it out on someone. Who knows. read more

As nice as the Autoland rep was, my experience was disappointing. After shopping several dealerships for the car I wanted, I got a quote from Autoland that was much better than any of the other quotes I had received. I decided to accept their quote and offered to come sign paperwork, but the rep said that they didn't have it from the dealership yet. The weekend passed, and a couple of days later, just as I was about to contact them to schedule delivery, they called me to tell me that they had made a pricing mistake and that their price was actually $2,000 higher than before. Of course, I passed. I know mistakes happen, but now a new month has started and dealers aren't as willing to negotiate, so I'll either have to accept a higher quote or rent a car until the end of the month when pricing is more favorable. Either way, I'm out more time and money. I thought I had found where our family would be buying our cars going forward (two more in the next 12-24 months), but sadly that's not the case. UPDATE 5/15/2017: A manager for Autoland called to follow up to see if he could fix the situation. Although he couldn't offer the price that Autoland had originally quoted, he got approval to match the best quote I got elsewhere. But since I had already gone down the road pretty far with another dealership, I didn't want to switch. After having to spend so much time at the dealership when I eventually bought the car, I think I'll give Autoland another try when I buy my next car since I hear that their purchasing process is quicker. As a result, I've added another star to my review. read more