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    Auto Locators of Texas

    4.1 (45 reviews)
    Closed 10:00 am - 6:00 pm

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    2016 Cadillac Escalade !!
    Shawna S.

    I decided to trade in my Tahoe for an Escalade (I've been dreaming of one since forever). Auto Locators was the first place we stopped in, Amanda was great the experience was easy. We decided to shop around some more, and came right back because other places service was awful and their cars weren't even cleaned! Needless to say, the experience was smooth, the service was great, and Amanda was extremely kind and helpful! I'm so beyond ecstatic with my purchase!!!! Highly recommend.

    Magdiel T.

    Richard made the entire process of trading in and buying a new car very easy and transparent. This is a very professional, friendly business environment and have earned some customers for life! By the way, thanks for the sweet deal on the 4Runner!

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    Page 1 of 2

    Ask the Community - Auto Locators of Texas

    Review Highlights - Auto Locators of Texas

    Richard made the entire process of trading in and buying a new car very easy and transparent.

    Mentioned in 16 reviews

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    CarMax

    CarMax

    (215 reviews)

    THIS IS THE PLACE TO COME if you want to sell your car for a good price without getting the run…read morearound. Long story short I found a car at a different dealership that was hard to find, they were a bit stiff and offered me below value what KBB said I could get for my great condition low mileage car with premium package. The dealer where I was getting the car I wanted (I'll just say it - Audi Plano!?#$% Avoid them at all costs if you want a FAIR deal) they offered me a RIDICULOUSLY below average amount - what KBB suggested. I walked out frustrated and tired physically and mentally. Thank God I noticed Carmax nearby and thought Why Not? I walked in, there was very much a dmv feel to it Lots of people, sitting everywhere, lot's of traffic in and out. There was a monitor with peoples names/appointment times at the front desk. I thought, wow how am I going to get an appraisal on a weekend with all these people? When it was my turn the guy was very nice and said no problem, we can do that for you and he re-directed me to the business window which was nearby. I was still skeptical and cranky given what I had been through at another dealership. Business desk had a lot going on too, but they seemed to be in good spirits with each other and the people who approached them! Complete opposite from previous dealer. I was greeted by Micah (sp?) who was seemed relaxed despite the busyness, she told me how appraisals worked in a matter of fact way, when I hesitantly asked how long all this would take, she quickly said it should be no more than 30 mins with a confident smile. I was still skeptical but refused to give away my car for the measly amount the other dealer offered me. Well, I went to the bathroom, people watched and yeah about 30 mins later, she came back with my appraisal quote! way more than MORE than what the stingy dealer down the street was offering me and ABOVE KBB !! If I didn't want the other car so bad at A/P, I would've gladly told them to touch grass! But unfortunately they had what I needed. I would have felt much better to have bought from Carmax, everyone I encountered there was friendly, professional and got things done in a great amount of time! I want to thank Micah again for being so patient with me and explaining things while I was under great personal stress and timelines as well (death in the family, trade in car papers expiring etc). I sold my beloved car to Carmax in Plano, had a GREAT experience from beginning to end and wanted to let them know I appreciate them being a positive part in such a stressful weekend for me. Thanks again!!!! (SH)

    What an easy and great experience to sell my old car. Went on line saw how much they would offer…read moreset up an appointment and less than 30 minutes later walked out with a check. Staff all friendly and respectful. Large clean show room. This was easy the price they gave me fair.

    Hi Line Motors - Lack integrity-

    Hi Line Motors

    (70 reviews)

    I had a very very good experience here looking for a new car. Unfortunately, it wasn't quite the…read moreone I was looking for. However, the saleslady that helped me was the sweetest most genuinely kind soul I have met in a long time. I was there quite a long time just bc we hit it off & had a lovely conversation. "Thank you again for your time! It was lovely meeting you! I really enjoyed our conversation! And yes, you def have some beautiful luxury cars!" XOXO Highly recommend.

    I recently purchased a 2020 Mercedes-Benz CLA 250 from this dealership, and my experience has been…read moreextremely disappointing. The vehicle was sold to me with locking lug nuts, but I was never provided the wheel lock key. Shortly after purchasing the car, I hit a pothole and got a flat tire -- only to find out I couldn't even remove the wheel due to the missing key. This created a serious safety issue and left me stuck. When I contacted the dealership, multiple employees acknowledged that the key was not provided. However, instead of offering a solution, I was given the runaround and even told that they have sold multiple vehicles like this before and that it was somehow my responsibility to catch it during a "pre-sale inspection." As a customer, I should not be responsible for identifying missing essential equipment -- especially something that prevents basic maintenance and impacts safety. The lack of accountability and refusal to resolve a clear oversight is unacceptable. I am now having to pay out of pocket to fix an issue that should have been addressed before the vehicle was sold. Buyers beware -- make sure you thoroughly inspect everything, because this dealership does not take responsibility for missing items or customer safety concerns after the sale. Update they finally paid for the wheel lock today and requested me to remove the review.

    Auto Locators of Texas - car_dealers - Updated May 2026

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