Bought a pair of headlamp bulbs from this location after one burned out. O'Reilly advertises "free…read morebulb replacement", which was the main reason why I bought from here, because I didn'thave the right tool at the time. An employee here took one look and said "it's too hard". What's hard about pulling two screws with the correct tool (that we know you have), pulling out an old bulb, putting in a new one and screwing the screws back in? I went to another O'Reilly location and they did it for me in less than 10 minutes. Seems like the staff here were lazy and just didn't want to do it.

Carlos and Javier were a great help, they helped diagnose my infinitI 2016 q50, they both have…read moreowned infinites in the past they said, and it was leaking water into my passamger floor, they told me to clean my sunroof drain and I might need to change my hose and little rubber part that has a little filter into a basic hose, I cleaned out my sunroof drain and it hasnt had any water on my floor. will be my go to store from now.

AZ young man in glasses tonight saved my tail helping me replace two high beam headlight bulbs in…read morethe dark! He was super helpful and taught me how to do it myself next time. I was pretty sticker shocked that I had to pay almost $50 for two bulbs and some grease, but worth every penny since the young man serviced it for me while I was in a bind. Saved me a ticket and was able to drive safely home.

Change personal rude personal that person named P was very disrespectful and aggressive I had to…read moretell him over and over for him to give me some customer service he would tell me to wait and he'll go wonder around do something else I had to get someone else in the store to help me. Horrible team player he shouldn't be working in a business like this with no sense of customer service or respect at all.

Used Rack Attack 2 years ago just to acquire a fat cat 6 and was a smooth process…read more Used Rack Attack yesterday to have them install a whole Yakima set up on my BMW 5 series. Turned out GREAT! The staff is really awesome, friendly, and know exactly what they are doing. DO NOT GO ANYWHERE ELSE!

We had an excellent experience in getting a hitch put on our car today. The staff is so nice and…read moreknowledgeable ands the installation was much faster than we expected. Then Jacob went several extra miles when he offered to assemble our new bike rack that was still in the box and he mounted it, then took the time to show us how it worked. Ten stars for Jacob and Rack Attack!

This place had a replacement battery for a 1973 bmw 2002tii. Yayyy. They were knowledgeable,…read morehelpful and easy to work with.

This store made us waste over 2 hours because they gave us the wrong part. We had to wait for the…read morepart (alternator) to be shipped in, but we wanted to get it quicker so went to a different location that had the part. However, this store was the one who charged us the wrong part. They were unprofessional and gave little assistance, it looked like they were guessing on which specific part to charge us. It ended up being the wrong part when we tried to install so we had to drive another 30 minutes to that second location to exchange the part. The second store was much nicer and actually gave us the RIGHT PART. And most importantly-- IT WAS LIKE 50 BUCKS CHEAPER (whole part was basically 400$). So this store charged us for the MOST EXPENSIVE AND NOT CORRECT FOR OUR CAR ALTERNATOR. Learn how to do your job correctly please and double check your parts so poor people don't end up wasting their whole days over your pathetic little scams to overcharge customers!

Joe and his team are absolutely amazing! Joe is very professional and honest with what actually…read moreneeds to be done on your car. I come all the way from a western suburb (about 40 minutes away) because of how I trust Joe and his team to take care of my car and be honest with the needs of my car. Look no where else and come here for your car needs. It's worth the drive to come to here.

Hollywood Auto always takes good care of me. I have an old Toyota Prius. They know what they are…read moredoing! I've been going here for at least 20 years. Thank you Joe and Sam!

I appreciate their customer service. As a female senior citizen I can not install the things I need…read morefor my car. Each time I purchase wiper blades, I ask them to install them and they do it without hesitation.

Stopped by on Saturday to check my car battery because I just recently purchased my suv (used), and…read moredidn't want to be stuck anywhere since the weather was going to get super cold. The employees looked annoyed, but the one guy who came out ended up being nice. Helpful, not so much. He said the battery is fine and I just need to drive it for it to recharge. Today my car won't start and I'm stuck. I need to find a company to come switch out the battery because it's in a weird spot in the car and I can't remove it myself. Had I gotten a different answer on Saturday, I could have driven it somewhere to get it replaced. Thanks guys!!!

This is the go to place in Chicago to get your car done. Real people with high end quality work,…read moreknowledge, and customer service. Could not recommend this place more.

When we first got our Tesla Model 3 my husband thought I was crazy getting it wrapped with Xpel…read morepaint protection film at Midwest Autobanhd. Ross also put a scratch guard plate on the underside of my front bumper. Ross was great and is a great guy. After two years and countless scratches on and under my bumper, another high end car shop doing other work on my car confirmed that the Xpel "wrap" and the plate both saved my bumper and paint job. I brought my Tesla back to Ross and he replaced the wrap and confirmed that the car was protected by his original wrap.It looks fantastic it looks brand new. Here are pics of the wrap being scratched after 2 years of use and my car after Ross's shop replaced the wrap. Love it!

Great team of people that are always helpful with great Car advice. Go to place for Car parts.read more

Super helpful guys there are great with questions and giving assistance. All customer reps could…read moretake training from these guys and better off. Shout out to Kevin, rain and cold and happy to come out and help me out. Thank you!