Went in to get my battery tested and after testing my battery they said they could sell me a new…read morebattery but wouldn't change it out. I received no explanation as to why. They then told me they couldn't actually sell me a battery because my car had two possible versions and they couldn't confirm which my car took. I asked if they could confirm by the current battery in my car and they said the information wasn't written on it. Overall highly confusing and strange as O' Reilly's was recommended to me repeatedly as a good resource for battery trouble. Ended up going two blocks over to Batteries Plus and Andrew and Jordan had a new battery in my car within 20 minutes. No issues getting to the battery. No issues figuring out what battery it took. I think whoever I spoke to at O'Rielly's just didn't want to help me.

William was a huge help! He ended up helping me check my oil and put it in the reservoir for me…read more I'm super thankful and plan to come back for any questions I may have for maintaining my car:)

I've leased multiple vehicles through Courtesy Chrysler Dodge Jeep Ram, and every experience has…read morebeen excellent. They have been transparent, honest, and easy to work with.

We bought a new car at Courtesy and had a great experience. Jake D, our salesperson, was…read moreexceptionally helpful in matching our needs (and wants, to be sure) with a vehicle. He is very low pressure, totally transparent, and helpful. He worked very hard in overcoming some special circumstances that we had, and helped us secure a stunning vehicle at the most competitive price by far. We will recommend to our our friends and family, without hesitation, to seek out Jake at Courtesy CDJR.

I had a great experience at this AutoZone. My check engine light came on right before I was…read moresupposed to leave for Chicago to attend my daughter's college graduation. I wasn't sure what to do! Rome quickly ran a diagnostic that gave me the information I needed to make a good decision. I'm so grateful they were there because my regular mechanic's shop was closed and I wasn't sure where else to turn. I hadn't been in there before but was impressed by how clean and orderly it was. I also appreciated the warm welcome and prompt assistance in my frazzled state. Highly recommend!

I have four parts stores within a 10 minute drive. Since moving here 5 years ago, I have typically…read moreused AutoZone, because the folks were helpful, the prices were decent, and ... honestly, because they made me feel appreciated. Two of the other area stores made me feel like I was a nuisance when asking for a part lookup. I was happy with the Caledonia AutoZone (store 6013). Until today. I was walking toward the door when I saw an oil change kit special. On display were oil drain pans, each containing a funnel, pkg of hand-wipes, pkg of latex gloves, and roll of paper towels. The sign said $4 oil change special. Quite a deal! Since my son just got his own place, I figured I'd grab it. I took it to the register -- and it rang up to around $12. I said: Hold on. What about the sign? So the clerk told me that special was just for a pan and funnel. Looking at the fine print on the sign, I saw that it did indeed say that. It seemed disingenuous to have that display in front of that particular sign, but OK -- I didn't read the fine print, so I guess I'll overlook that. I told him to just ring up the drain pan and funnel. NOW, these two items came to about $7. What in the world??? So I pointed to the sign again, and I was told: that's for a 7-quart drain pan. This is an 8-quart. We're out of the 7-quart size. So I handed him the sign and said (calmly): This should be taken down. It's false advertising. He shrugged, said he was sorry ... and put the sign back up. (There were at least two $4 signs at this display, by the way.) When I pointed out that the store was engaging in false advertising and deception ... he shrugged. The manager was not on duty, sadly. So I left, without making the purchase. Not because the ultimate price for the drain pan was unreasonable ... but because I _despise_ the deception of bait-and-switch tactics. I suppose it's time to try O'Reilly or NAPA again. Maybe they will make an effort to avoid deceptive advertising. Ironically, in an effort to deceive a customer out of a couple of bucks, AutoZone lost a customer who generally spent a few hundred dollars at a pop several times a year ... who will now be shopping just down the road. Why spend money at a place I can't trust?

they are the worst from the phone to the uper management i own a business and i ordere parts from…read morethem they have no creditbility not whatsoever you never know if you get your part until it arrive

Check your drivers coz they're ripping around on the highway weaving traffic doing 80+ in a box…read moretruck. Also a real shitty attitude when I called it in.

We at Roy's Garage are pleased with the people and the service from the Spring Lake Auto Value…read morestore. Everyone goes above and beyond for their customers. They are a well trained staff that knows the answers to the questions presented. We have used the Spring Lake Auto Value store for as long as they have been open. We believe that the present staff is the best they have ever had. The present manager, Lisa, is wonderful. She really is loved by her staff and customers. We feel it is important for her to know how well she is doing.

From the owner: Auto-Wares Group of Companies is family owned and operated in the Midwest, with values focused on…read moreproviding you with all your automotive aftermarket part needs and excellent customer service. Founded in 1976 with humble beginnings in Grand Rapids, MI, Auto-Wares has grown into a substantial distribution network specializing in extensive inventory, product knowledge, and full service programs. Whether you're a customer, vendor, or employee, we like to think of you as more than business partners, you're part of our family.

They were the only parts store locally that had the right part and perfect step by step advise for…read morefixing my car. I will definitely be back in the future.