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    AutoZone Auto Parts

    1.8 (5 reviews)
    Open 7:30 am - 10:00 pm

    Services - AutoZone Auto Parts

    Vehicle battery testing

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    Pep Boys

    Pep Boys

    2.6
    (38 reviews)

    When you are a full-time nomadic, and you break down unexpectedly, it an be stressful. More so when…read moreyou are in an area you don't know or know anyone. It happened to us on our way through Indy this past weekend, but the folks at Pep Boys were great. It was a Sunday afternoon, and Shannon answered the phone and told us to go ahead and get the truck and camper towed to them, and we could boondock in the parking lot. The next morning their mechanic, John, got right on it and manager Tyler was also super helpful. I ended up needing a new engine, they couldn't do the work for several months, so recommended I take it to the dealer. They recommended a dealer in the area, made sure I had what I needed, and was all set. The team was professional, friendly, and helpful in what was a stressful and frustrating situation. Thank you so much!

    So it really ain't the people up front that are calling you or that are scheduling it's the people…read morein the shop. I had an issue with my rims, I had to get new tires. The shop manger was completely honest when there tech accidentally gauged my rims and knocked of the price. Overall I should've been compensated for the rim, the labor and the custom powder coat that was done to them. When I took my other 2 tires in. The technician Jon, I showed him exactly how they mounted on my truck. He mounted them backwards which would have caused major issues. I explained the issues and asked them to be changed around. All I go in response was attitude from him. Very rude! He claims I told them they were front tires, which I responded no sir I showed you how they mounted onto my truck. He insisted I informed him incorrectly but I know I didn't. So he takes them back with attitude and changes them. He proceeded to scratch my custom rims again. This isn't the first time this is the 3rd time now. We are done with them. Lastly these tires weight significantly more my last set. Due to Jon's mistake he refused to help me load these tires and then I was thank you still trying to be kind I got nothing but walked away from. Thank you for this rude interaction. Very sad that a grown man couldn't help a tiny female load tires after he incorrectly completed a service and was asked to simply fix a VERY important thing for my truck to be on the road and not blow off its tires immediately.

    Eastgate Chrysler Jeep Dodge Ram

    Eastgate Chrysler Jeep Dodge Ram

    1.7
    (55 reviews)

    My husband has a 2016 jeep that is in perfect condition. It has less than 20k mileage…read more Well you can imagine the frustration when he could not change a "burnt out tail light" We have always taken the car to Eastgate jeep. We'll find them to be customer centered. Promises kept and speedy service. They send out coupons and this time one coupon saved $185.00 on all points checkup. They hook the car up to a program that checks all over the car. Then they give a report After checking the car all over they agreed it was just a bulb and put in a new one. ( They had the tools to get to the light ) They send a text to let us know the status of the service, sent the result of the test and what they did to fix the car They followed up with a call telling us to pick up the car, go to the cashier and there would be no charge. My husband thought they were going to charge a labor charge and spoke with the service manager who said it was an easy fix and not worth charging. Glad to fix it. Enjoy We will be back and we are thrilled with the kindness and respect we were shown. Thank you Eastgate Jeep for fixing our car and making our day!

    Attn: Sean Roberts, General Manager…read more My husband and I purchased a Jeep Grand Cherokee from Eastgate in Fall 2025 and had a fantastic sales experience. Unfortunately, our recent experience with the service department has completely shattered our trust. What we are asking for to resolve this (Fair Outcome): Completely fix the sensor issues on our vehicle immediately. Wave any additional diagnostic fees or deductibles, as promised by management. Provide a rental/loaner vehicle until the work is completed so we can transport our children. The Timeline of Events: The Initial Drop-off: We brought the Jeep in for routine maintenance (oil change/tire rotation) and three covered recalls. We were never disclosed a diagnostic fee when the advisor noted our check engine light. Hidden Fees & Warranty Discrepancies: We were later quoted an astronomical $950 bill. It wasn't until we demanded a line-by-line breakdown in person that extra fees "vanished," and we had to force the advisor to check our aftermarket warranty--which they dragged their feet on for 24 hours before admitting it covered the transmission pan. Incomplete Work: We paid our deductible and picked up the vehicle on Friday, only for every single sensor to go off the second we started the car. I immediately turned around and brought it back. The service manager, Norman, rode with me, admitted the sensors were never even looked at, and promised we could bring it back Monday under the same open ticket with no extra deductible. Lost Paperwork & Zero Communication: When we returned Monday, the department had lost our paperwork, had no notes from Norm, and treated us like an inconvenience. Norm avoided eye contact and refused to help. By noon, we received a call claiming the car was "done," only to realize the advisor was reading off the invoice from the previous week. Our vehicle is still sitting at your dealership. We have tried calling our service advisor multiple times today with no answer. We have been incredibly patient and gracious throughout this week-long ordeal, but the lack of internal communication, hidden charges, and failure to actually fix the vehicle is unacceptable. We require a swift response and a rental vehicle while this is made right.

    Pull-A-Part Indianapolis

    Pull-A-Part Indianapolis

    3.5
    (15 reviews)

    The drive wasn't very enjoyable but the people who were working there were very helpful and…read morerespectful. Being the first time I had ever been to a place like this. I didn't know what to expect. If I had known that you could rent a golf cart to go in the yard instead of pushing a wheelbarrow around a 6 football field sized yard filled with 100's of cars I would have done so. Noted. But all the vehicle's were elevated so getting under them was easy. There were engine lifts out there i didn't have to use one so I don't know what or how someone would go about borrowing one. But they have them. The parts are very reasonable and if you are in the tires or batteries, pretty much anything else that you could want or need for a vehicle they have it.

    Overall, a pretty good experience. The staff were friendly, and the prices were cheap. It looks…read morelike they have a pretty broad selection, although they didn't have any Honda Elements (which I think are more rare). Now I know it's in the name, but just know that you will have to take the part off the scrap vehicle out in the yard. So some basic wrenching knowledge is needed. I took my own tools, but it looked like they had some tools for use out there. Also, if you are looking to get a big part, or a bunch of parts, they have wheelbarrows you can use, or golf carts you can rent for $5/hr ($20 deposit). The $2 yard entry fee was interesting...not sure why they'd charge me to look, but it's only $2. Also if you sign up for their free vip program you get two free entries and $1 entries after that.

    AutoZone Auto Parts - autopartssupplies - Updated July 2026

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