Shoutout to Jonathan!!! I came in to get my windshield wipers. I dont know anything aboht cara and he gave me advice on which ones to pick! I want to thank him for going above and beyond for the customer! He helped me change me windshield wipers!!! I appreciate you! I am always on the road and you are protecting my car! read more

AutoZone Auto Parts - Windshield wipers assistance! - Auto Parts & Supplies Near Me - Ontario, California

Welcome to auto zone were Joshua would rather eat his lollipop than help with my battery exchange. One of the worst experiences I had.

I stopped by because my brake light went out and I have a 6hr drive to make tonight so I stopped by to get a new one. They recommend me a light that the computer recommend. Issac didn't have much to say but this is the one that's recommended. He said if this ain't the right one make sure to not open the box because they have a strict return policy. How am i supposed to try a light on and make sure it works without opening it ? So I opened it to try it and of course it's defective and I can't get my money back . Heading to o, Riley's instead read more

I came in to purchase some items for my vehicle and was assisted by Samantha. She provided outstanding customer service, and I truly appreciate her professionalism and helpfulness. I'd like to thank her and sincerely hope she's considered for a promotion in recognition of her exceptional service. read more

Please do not go to this Autozone, the store manager is very unprofessional and has a horrible attitude. I have a part that I purchased less than 60 days ago and she didn't want to take care of it. I'll be taking my automotive business elsewhere. Also, be very cautious when buying Dorman hoses, mine failed within the first 45 days of usage. Developed a hole in the rubber and leaked fluid everywhere causing my truck to breakdown. read more

Service ok but Store Manager should speak to its customers in English first and not assume everyone speaks Spanish and not be speaking Spanglish to customers. When customer speaking to her in English. She shouldn't be com back in Spanish or Spanglish. Unprofessional. read more

Had to get a new car battery last night at this location. Matthew and Trent were very kind in assisting me in processing my prorated warranty credit, removing the old battery from my car, and installing the new one. Trent spent a lot of time on the installation to make sure it was done right. It was not easy (my battery has a retaining plate that is hard to access), and it was cold and dark outside. I appreciated his time and his help. He kept in good spirits despite the trouble. Great customer service. Those guys were friendly and happy to help. If I'm ever in the area, I will return to this AutoZone. Thanks, guys! read more

Rude every time I go but closes one to me (down the street literally). The employees are slow and most of them don't even know what they selling,For example asked for a certain clear coat and he tried selling me white clear paint (He stated I don't know much about cans to be honest), if you don't know anything then why hire someone. Other than that they used to be really cool two years ago but employees suck and rude/slow and don't know anything about what you need. read more

all I have to say is that, THE ACTUAL STORE MANAGER named SANDRA, who has a Hostile work environment with all her employees, she is rude, unprofessional and promises to promote the employees just to make them work more hours or lies about giving them full time shifts. Now, this store is one of the biggest circus of Autozone, every employee that has worked here, ends up leaving thanks to this "manager" since there had been a New District Manager, has also overlooked someone In this store to be promoted and that has been over a year working there, also the ONLY EMPLOYEE WHO KNOWS HOW TO RUN THAT STORE EVEN WITHOUT THE SO CALLED MANAGER SANDRA. Autozone needs to put those people in check. read more

Was going to start this review with saying this is the best AutoZone in town but looking at a previous review I'm gonna say this is the best worker AutoZone has came here to get some parts just bought my son a used car had the greatest help quick efficient, friendly Then realized I've been helped by this person before her name is Nanette and she goes above and beyond didn't realize she's helped me at a different location until I started writing this review. Nannette is going to be the best person at any AutoZone at any time she's so knowledgeable on what you need and does everything in her power to make sure she can find it for you I wouldn't trust anybody else but her, thank you again nannette for all of your help as always, I'll return just because of you read more

I love the way Steven n works he just the best help there if you ever need help ask for him and you will be surprised on how good his his in his work he need a raise! read more

made an online order. waited 2 hrs, just for them to refund me because they don't have the parts even though it said in stock on the app.

Big ass shout out to Marvin! This man had great energy and overall great customer service. It's a ghetto spot but this man makes it worth it. Thank you again brotha for helping me out. read more

All I have to say is Jose R. Is an elite employee. He took his time to help me find everything I needed for multiple vehicles. Not many employees in the past have given such a personable experience but I am absolutely satisfied with my purchases this time at auto zone. Thank you again to Jose R. for the expert help. read more

Luis M. was very polite and helpful. This young man helped me put on my rear light bulbs as well as my wiper blades! Had a great experience at this Autozone. read more

Hate dealing with anything to do with cars/trucks because I don't know much about them. However, after getting caught I. The rain, I needed to replace windshield wipers ASAP. I stoped at an auto zone off the freeway and was blown away by the amazing service and help I received from Jose Z.-- sales and customer service rep. He could tell u had no idea even what wipers to buy and he was able to break it down in simplest terms. I didn't feel upsold or pressured. He even helped me replace them on my truck! He also let me know the left turn signal lamp was out and helped me find a replacement. The location was rather busy when I came in, but I still received great service! Again, I'm so happy with the help I got from Jose Z! He's a great asset to their team--helpful and pleasant to deal with! Will be back in if ever in the area and need something! read more

So I was having to jump my vehicle every time I used it, took the battery back a week later only to be told it was a bad battery. I was lucky the batteries warranty was still good and was able to get a new one at zero cost. The supervisor had told me I had a good battery be ware folks don't let this happen to you. read more

I came here the other day to return some lug nuts. The customer service was great, but some creep outside made me feel unsafe. They really need police officers to patrol this area, especially when it's dark. Word of advice, don't come here alone if you are a woman! read more

If you order online they tell you, youll get next day delivered if you purchase before 10pm. Got my stuff 3 days later. Mind you they have all the stuff but told me they want to send in one box. Heres the kicker when your done ordering, autozone tells you, you will get mutlipe boxes as they dont wait til everything is in one box. What a lie. Dishonest and unethical way of working. Don't offer something you can not keep a promise on. read more

Most everyone else ive delt with has been coo. Xcept For that little fucking new guy. Im assuming hes new cuz ive been goin to diz autozone for da past few years n hav never seen him bfore. Dis foo tryin to b captain save a ho. Following us around like we gona take sumthin even dough he jus saw me drop over a bill in deir. Str8 lame. read more

Came here real quick to get a spray to clean my tire decals. Asked for some help and the worker was gonna try to sell me something that I read online not to use. He didn't know what he was talking about so I just looked on my own and found what I needed. But I don't blame them for not knowing Not everyone has tire decals So I'll leave it at 5 stars. Thanks! read more

Took in a Yellow top optima battery which they ended up sending out as a bad battery without even contacting me saying it was bad and if ok to send out. Tried being chill about the problem but had sent emails to corporate got a response but was directed to try contacting district manager no response. Mind you, going in just about everyday asking for my battery with store manager being no help. 4 months later saying all they can do is half off a battery... so you lose my battery and want to make me pay for one you guys lost!!! Crazy!!! Pretty sad when you're a loyal customer and know all employees... get your batteries at Power Shop Batteries good deals and better warranty... quoted 80 bucks 4 year warranty ask for an inhouse batteries Power Shop labeled. Battery was for 91 honda civic (group 51)... well worth the money!!! read more

Niko helped me save money and great profesional service!! Tested my battery checked my alternator. Appreciate great service comes a long way! Thank you! read more

Had to change my battery and Jose was able to get me in and out fast. He was so patient with my car and it's issues with the battery coming off. His work was very much appreciated. read more

So joe was the manager before I was sad he's no longer there been coming here for years but a new man is in charge I believe his name is Juan c Man this man is amazing hospitality I never seen he literally has perfect customer service so happy he's the new guy in charge I think he's a new guy in charge well his badge said it lol read more

Went to autozone for a new battery and Alyssa helped me out. She did a great job helping me out and was very nice. Great work!

Wonderful customer service! I needed to replace the bulb for my headlight, after failing to change it on my own I went back to see if I accidentally got the wrong size...nope I was just trying to replace the wrong light...David came outside and replaced it for me in less than a minute. He was very nice and friendly and didn't make me feel like an idiot! FYI for future reference he told me they will install the replacement bulb for you...youtube is a liar it's harder than it looks accept the offer :) read more

Joe was nice enough to replace my battery even though it was raining. Thank you! Service was appreciated!

These guys were great! From the second I walked in I got a friendly greeting from the entire staff. They made getting a replacement battery so easy! Good price and they installed it for me very quickly. I am definitely going back and giving them my business. Thank you! read more

My battery died right before coming home and I was able to get it jumped but went to check it out.. The autozone employee came out and checked it and said for sure I needed a new one. I saw the guy also put on someone's windshield wipers. I hope I won't have to get a new battery anytime soon but if I do I will come back here read more

This place really does have great customer service! I was in there the other night to replace my windshield wipers and not only did the gentleman there named Luis help me find the correct ones, he also went ahead and helped me install the wipers outside (while it was raining outside). It's those little things that mean the most to people, especially someone like me who has no clue about these things. You wont be disappointed if you go to this location, great customer service. read more

The people here are always so nice! It's nice to see that there are so many women working here. This is right around the corner from my house so we have come here once or twice to get a few things while working on the cars. Each time we were greeted, asked if we needed any help, and offered suggestions. This is the reason why I come back. read more