O'Reilly has been my go-to auto parts store primarily due to its location. At the corner of Bake &…read moreRancho, it is easy to get into in and out. Danny the assistant manager is very knowledgeable and easy to work with. He helped me to look up the part I needed and ordered it for next day pick-up.

I came in during the morning because I had to buy some lights for my car. I went in and as I was…read morechecking out the light bulbs, Jonathon politely asked me if I needed any assistance finding anything. I'm glad he did lol. He ended up locating the specific lights that I needed for my car in under 5 minutes, so I really appreciated his efficiency and quick service! I also needed a screwdriver which he also helped me to locate. The lights I ended up getting were perfect and the check out process was quick and easy, too! This was my first time at this O'Reilly location, and I would definitely come back if I need their help again! Thank you!

Huge shoutout to Tyler at the Mission Viejo AutoZone. I needed a warranty battery swap, but my car…read morerequires special programming that AutoZone can't do. Most employees would have just said "sorry, can't help you." Tyler went the extra mile. He used his personal battery starter to get my car running, made calls to other shops for me, and stayed past his shift to make sure I had a plan. He genuinely cares about solving the customer's problem. Tyler is a rockstar. Christy was also fantastic--she offered alternatives and handled all the paperwork smoothly. Together, they made my day!

A big Thank you to Tyler! He was helpful, Above and Beyond! He was patient and so kind. I was…read morehaving a difficult time and he was just the best! I wish I experienced this kind of excellent customer service every where I go. Tyler is the example of excellence! I look forward to coming back now because I know I will get the best service!

So so so grateful to Jose! I'm pregnant and was driving…read morearound with my 1yr old and MIL who's just had surgery and every stop we were making was having my car battery stall even after jump starting it 2 other times! I parked it around the corner from the shop because there were no spots near the front and even so, Jose helped me choose the battery and install it!! Literally a pregnant woman's hero

As a woman, it's always a concern with auto parts, but this store has the nicest employees. Both…read moregentlemen that waited on me made sure I had what I needed to fix! (both Jose and manager, Tony)

Overall very good experice here. It's much cheaper than other places and I can get shopping done…read morewhile I wait. Took off one star because the wait can be long.

I got there at 4:30 pm they said they weren't taking any more cars. There were no cars in any lines…read moreor ports. All lanes were blocked off. What A-holes.

Very extensive collection of detailing products and the staff is also helpful with product…read moreselection. Super competitive pricing and it's good to support a local small business instead of just going online for detailing products.

They got a good variety of products and reasonable prices, and the young Lady at the counter is…read morevery nice and offers help if I ever need anything the times I've gone. Awesome place and a lot of products and equipment.

Amazing products paired with the best employees. Very clean and well organized compared to some…read moreother companies.

Got in contact with the company any all I can say exceptional communication, any great products!…read more Thank you Taka!

Alfonso and Kevin were both incredibly kind and patient. I went in for an oil change, and even on a…read morebusy day, they took great care of me. They were thorough, professional, and paid excellent attention to detail. Even the service staff were welcoming and friendly, greeting me with warm smiles while I waited. 10/10 experience -- I will definitely be coming back!

This place has gone down hill. A few years ago I gave this place 5 stars when Andrew took care of…read moreme. He didn't try to sell me on anything and I got great service. Recently I took my car in to get an oil change. Some guy named Enrique said it'd be done in 2 hours. I waited and waited. 6 hours later I called and asked if I could pick it up. He said "it's not ready -- they're gonna work on it now." Had to wait another hour to get it. Never again.

very helpful, as soon as the line started forming, they brought out additional employees even the…read moremanager to help customers Attendant even came out and put on my windshield wiper!

Stopped in for items I need for an upcoming oil change. The moment I walked in, the Manager, seeing…read moreanother employee was helping customers, asked how he could help me. He got info on my car so he could find an oil filter, and gave me several choices from computer screen. Recommended one of the less-expensive ones, saying it's one he recommends a lot. Got my oil and motor flush, he had my filter. In and out in less than 10min. Now THAT'S SERVICE! Didn't get his name, morning shift on 2/25. Great job. Would return here again based solely on that experience.

I can always count on the nice guys here to help me when my key fob battery goes low or dies…read more Adrian the manager helped me like he did last time find the right batteries and he opens up the fobs and puts them in for me . Adrian you are so nice for helping me ( you even cut yourself opening up the fob ) I'm so sorry . Thank you again ! Ladies and seniors don't feel uncomfortable going in here as these guys will help you with your windshield blades and key fob batteries and anything else you may need .. Thank you all and thank you for saying Welcome how can we help you when I walked in VS ignoring me when I walked in it makes a big difference where I shop !!

Stopped in to O'Reilly Auto Parts in RSM to look for a speciality tool for my wife's car. The store…read moreshowed that the tool was available online so I checked the store inventory and sure enough they had two options available. I purchased the one made in the USA. The customer service was good and the pricing fait. Recommended.