Terrible service. Employees don't seem super knowledgeable. I went to get my car battery tested and…read morethe employee didn't know how to run the machine and put the clamp on the plastic casing for the battery. Ended up leaving and going across the street to autozone.

This is the newest, friendliest and most knowledgable parts store In the Fort Worth area! Their…read moreavailability is great and the team is always eager to help! They carry all the name brands that I look for when shopping my for car!!!

Alfredo was very kind on the phone. He gave me the option to get my catalytic converter repaired or…read morereplaced. They did great. My car runs great and they fixed a problem caused by another shop. These men know what they're doing.

Good work! They put a new exhaust on my LT4 Corvette. Sounds perfect and the welds look good.read more

This is your average auto parts store. It has the same layout as the others that carry the same…read morename. This location was not busy when I arrived. Two of its employees were on hand to give me individual attention to my car part needs because I was the only one in store at the time. They seem pretty chill and laidback so it made me feel confident knowing they were totally focus on me. The customer service I receive was great. And the store was super clean I highly recommend coming here. This is a chill store,

Great please the staff was friendly as usual. Thankfully, they got me the part in the tool to…read morereplace the part within the same visit.

These dudes are the only guys in town i trust with my 67 camaro RS big block…read more They own classics, work on them and appreciate them. These guys are professionals and are extremely knowledgeable. A diamond in the rough, near impossible to find a place like Speedtek nowadays.

DON'T PAY CASH IN ADVANCE! You'll never get the work done & they won't return the parts or your…read moremoney. In September we wanted some work done on our 1969 Chevelle so JR said to give them cash to order the parts & they would go ahead & order them. We gave him $800 Called the next week. Still not in. They said to call back Monday after 2. We have patience & understand things are not as fast as they use to be. Called back Monday after 2. They had the parts but couldn't fit us in this week. Call back next week. This went on every week until 10/17 when my husband said can you just put us on the schedule. They reluctantly agreed to Tuesday 11/1/2022. We brought it in & all they had done adjust something - didn't install any of the parts we had paid for. So my husband said just return the parts & give me a refund for $600. Basically $200 for the time spent returning them. JR said they couldn't. Bill said why not? There is a 90 day return policy. JR said they threw away the box. Bill asked why would you do that? It took awhile but he finally said they were using it as a display. REALLY? Hard to believe.

Took my 2018 Toyota in 12 days ago because my lift gate would not open. Joel/Will told me the…read morestruts had gone out. Asked me to leave my car and it would be ready in two days. Friday afternoon called as I hadn't heard a word.Will told me they had the wrong struts, had to order them from KY and it would be five days. Tried to contact Joel/Will to have the drink holder in the middle row replaced, I mean why not, they were going to have the car for another week. Never got a call back. Another week goes by, no communication. Communication is NOT Pat Lobb Service's strong suit, neither is customer service. Called Wednesday to find out when my car was going to be done. I use the tollways for work and when the girl gave me the loaner she said that any tolls would be billed back to my car, not that there was a built in toll tag. Left a message for Joel/Will to please call me so I knew how long to move my toll tag to the loaner; still waiting on that call. Called 10 days after dropping it off and couldn't get a hold of Joel/Will, asked to talk to service manager, David. Said he'd check into what was going on and get back with me; that was Friday morning, not a peep. Did I mention communication is NOT their strong suit? They finally called me Saturday morning at 10:45 to tell me my car was done. Here's a funny story about communication. When I Googled Pat Lobb to call them I dialed the first number that populated, asked to speak to Bill and got VM; no surprise there. As I hung up I thought Freeman Toyota, that's not who I wanted. Guess what? Less than 60 minutes after I left that message, Bill from FREEMAN TOYOTA called me back. He was concerned that they had allowed something to fall through the crack. I apologized, explained my error and we parted ways. I was so impressed with Bill and Freeman Toyota I called to speak with the manager, Dusty. Guess what? Dusty called me back. Pat Lobb - 0 / Freeman - 2. The morale of the story: Pat Lobb will not ever win back my business because they do not understand customer service and communication. I will make the long trek to Freeman Toyota because they understand what GREAT customer service means!

I had to get a recall done on my vehicle at the dealership and it was honestly kinda a nightmare…read more Firstly, let me emphasize, my technician/consultant/whatever their title is, Gustavo, was very friendly and helpful, and easy to work with. His actions are the reason it's 3 stars and not 1. The biggest issue was the wait time. It was supposed to take around 3 hours, it took 5 and a half. Unfortunately they lost my phone number and had to communicate to me through my husband as the middle man while he was at work, so I knew little to nothing when I wasn't physically there. They upsold me on a tire rotation and balancing, and a week later I had to replace 2 tires because we found a huge bulge of them and nobody had exact tires to replace just one with, so after spending nearly $300 on tire care there alone, we had to spend another $300 (and more to come due to the replacements being crap but that has nothing to do with the dealership). I would recommend any business that makes their customer wait almost 2x the estimated wait time for their service to at least offer a discount on the present service, a complimentary future service, or something. I won't be coming back to any toyota dealership if I can help it at this rate. TLDR: The people are friendly, prepare to pay out the nose, wait an insane amount of time, and say no to upsells. Do what you need and get out.

Great staff able to get repairs quickly. Short wait, good to go. Definitely recommend…read more They installed my fold down steps on 2014 new wrangler. We have been there recently for an issue with left step. Same great service for 11 years. Hi Kim.

The entire staff was super kind and helpful! We weren't needing anything fancy & they were…read morecompletely transparent & did not try to sell us anything that wasn't necessary!! They were able to order parts & get us in the very next day!!! Super grateful & will most definitely continue to be a customer here!!

Josh at Kinneys auto was amazing, friendly and professional & has excellent car repair knowledge…read more His staff were helpful and made me feel comfortable with my new car fix place. 5 stars Josh

Car lost power while driving. Scary situation…read more This was recommended by AAA to tow my car to. Mind you, they were just about closing. Or were closed already. The doors were locked and Tim still opened the doors up for me. Opened the garage door to store my car overnight. Filled out some paperwork and was told that they may have issues getting the codes for some BMW's, but will update me. I thanked him for allowing me to come in when they were essentially closed up and I went home. The next day, Tim called me and updated me. Broke down what was needed to be replaced and how much. Even said that there weren't any other issues that needed to be addressed at the time. I agreed to everything over the phone. A few hours later, my car was ready. That was pretty fast considering what they needed to change is quite difficult to get to. Tim explained everything when I was to pay. A bit out of the way from where I live, but I would definitely come back here with Tim's exceptional customer service.

They do it right the first time, every time. Prices are also reasonable and transparent. These guys…read morewon't just do something and charge you - they always ask for permission. They never recommend services that you don't really need either. This is the only shop I'm comfortable coming to without my husband because I know they won't try to rip me off.

Very thankful I found this place! Took my car here last week when I was having trouble starting my…read morecar, they fixed my issue and didn't overcharge. They actually took care of it on the house! Thank you guys again!