Thank you for doing an awesome service on my Kia Soul. The morning people was so friendly and I…read moredidn't even wait that long. Thank you Kia

Took 3 months to get my car because they didn't have safety sticker, couldn't find car…read moreregistration. Never called me. I had to call or go in person to find out what's going on. The guy that sold me car, John or Jonas? Yeld at me, I guess for checking all the time? The manager apologized and gave me 3 free oil change despite the fact I couldn't work 3 months. Big whoopi. I do like the car I got

~ Most places don't even want to work on a Toyota Tundra with 320,000 miles on it...not only did…read morethey work on it but, it's back on the road running like a top! Second Time I've used this business and they are seriously incredible, ethical and amazing what more could you ask for!!

Quality family owned business. Great service as a respectful price. I've found my mechanic!read more

Called this morning and explained what the issue was with my vehicle. I was assured that it was…read moresomething they dealt with. Took the vehicle in and within 5 minutes was told sorry take it to the dealership. I WAS CHARGED $83.00 TO BE TOLD TAKE IT TO THE DEALERSHIP. Very unhappy and will never go there again, and I suggest everyone avoid this business.

Service staff did a great job with our oil change. Very competent. The front desk woman does an…read moreexcellent job taking care of customers. It was our first time here and we will definitely be back.

The Cadillac dealer looked at my convertible (for $250) and said they couldn't fix it. I took it to…read moreR&R and they fixed it THAT DAY and for not that much more than the Cadillac mechanics cost to tell me they couldn't fix it. The mechanic that worked with me said they couldn't get the right part (the car is a 20 year old "barn find"), so HE MADE ONE. This guy is nearly a magician. The staff are friendly and the waiting room has the best chairs of any car repair shop I've ever been in (and I've been in plenty at 80 years of age). Overall, the best mechanic experience I've ever had on any of my several cars.

My safety inspection went fast and smooth with friendly service. We will definitely return plus…read morerefer our friends. $25.00 and no appointment made the process even easier.

Scott and the guys at Island Automotive are top notch!! They were able to help me out with a last…read moreminute waterpump issue and after a call I was able to get an appointment and new part ordered on a Friday and dropped my truck off the following Tuesday morning and it was completed just after lunch. Even had them do an oil change. Great value for high quality repairs that won't break the bank. Friendly, courteous, and professional shop. Need a repair or simple service call Island Automotive and get back on the road fast!! Mahalo Scott!!

I'm writing this as a repeat customer, which is why this experience was so disappointing…read more We recently decided to hold off on a repair for our van. Earlier that day, my husband was on the phone with the mechanic and asked whether he could text that same number to follow up. The mechanic answered, "You're talking to me, right?" so my husband texted to let him know we were holding off on the work. We had no way of knowing it was the shop's landline, and it was never mentioned. A week later, the mechanic called asking if we were still bringing the van in. When I explained that we had already texted to cancel, he became short and dismissive, told me he had blocked off the entire day, and waved off the fact that we had reached out by saying, "Yeah, you texted the shop phone." When I pointed out that he had told my husband to use that number, he said "yeah, yeah" and hung up on me. I understand that a last-minute change can be frustrating for a business, and if there was a mix-up about which number to use, that is worth clarifying for future customers. But responding to a paying customer by talking over them and hanging up is not professional. We won't be returning. Good mechanics are worth keeping, but basic respect for your customers should come standard.

By FAR the most honest, kind, and hard working team of people to take your car to on Maui. They are…read moreexceptional with their efforts, they go above and beyond. Their work is always extremely timely and of high quality. They are friendly and fair. I will never go anywhere else after finding this diamond in the rough! I had been quoted $1083 & $570 for a problem they fixed same day for $147!!!!!

77 days. That's how long Master Auto Center had my 2010 Camaro…read more I brought it in on April 23rd for an engine shutoff issue, AC problems, suspension, and steering concerns. I wanted to support local. I came back for a third time believing they'd deliver. Third time was not the charm. They told me the battery was too weak to even begin diagnosis, and quoted me a price that sent me straight to Costco for a much better deal. Once that was sorted, they diagnosed a P0601, a corrupted ECM, and recommended a repair-and-return service through a company called GOECM for $772. I did my research, pushed back, asked the right questions, and they assured me it was the right call. Weeks passed. The GOECM unit arrived. They installed it. The car wouldn't start, not because of the original problem, but because GOECM sent a blank, improperly cloned module that threw three new security lockdown codes: U0100, P0513, and P1613. My car was now more broken than when I dropped it off. In fact, it wouldn't even start. Now here's where it gets good. When I went in person to check on my car after two months, I found food wrappers, napkins, plastic utensils, and soy sauce packets inside my vehicle. Someone was fine dining in my car, truly having an exquisite time at my Camaro's expense. On top of that, for the entire duration my car sat there, the doors and windows were left open. When I showed up I found actual paw prints inside and outside of my car, because apparently whatever animal wanted to sleep in my Camaro for two months was welcome to do so. They tried a locksmith. Couldn't fix it. They tried GOECM again. Couldn't fix it. Eventually my car had to be towed to a dealership because nobody else could touch it. The dealer confirmed the GOECM unit was defective and that I needed a brand new OEM ECM at $1,838.85 just for that alone. The total bill climbed from $1,363 to $3,589. When I finally got the car back, it was returned with oil and grease on the interior, sticky surfaces, debris everywhere, and I kid you not, a piece of a plastic fork still sitting inside. The exterior had grime and oil still stuck to it from the shop. The AC blower motor they replaced, which is what controls airflow through your vents, now runs louder than it ever should coming off a fresh install. They also quietly slipped 1.5 hours of "special cut out labor" onto the final invoice that was never discussed or approved beforehand. And the steering? Stiffer than before I brought it in. Nobody mentioned it, nobody explained it. The suspension was never fixed either. Both were on the original concern list. I think they just wanted me and my car gone, so they waived those charges and called it a day. To be fair, the ECM works now and the AC was serviced. So it's not zero stars. But 77 days, a defective third party part, a tow to the dealer, a $2,200 price jump, animals living in my car, someone's soy sauce and fork left behind, and steering that's worse than before? That's a 1 star experience. These guys? Trust them to top off your fluids and swap an air filter. Anything beyond that, heed the other low reviews on here. Or don't. I'm not your dad.

All employees are friendly. I had Darrell. Full service. This young man is on top of his job. And…read moreI like the car wash which is now $8. I went to maui oil at $15. And my rear view mirror ripped off. The one in kihei $12 on highway even with mirror folded in it pulled both all the way back!

Aloha Shell is one of the few remaining mom & pop gas stations that still employ attendants…read moreoffering "full service" at some of the pumps. Young ones won't know what the hell that means, so Google it! They even have a repair garage that always looks busy. No convenience store though. While I don't come here for gas, I was forced here for the HI-5 recycling redemption service, ran by Aloha Recycling. I usually patronize the location next to UHMC but their redemption center has been closed for several weeks already due to staffing, but you can still drop off recyclables there. Tucked in between the gas station and car wash is the small, dirty and bustling operation. Grab one of the netted carts, dump your separated goods in them and wheel it to the attendant. They'll print out a receipt which you take to the gas station's window cashier who'll disperse your money. OVERALL: Do your part and recycle!

I used this business for a pre purchase inspection and was so impressed with them I decided to use…read morethem for some repairs to my Ford Raptor (new rotor install and removing a broken air horn). They were very helpful, honest, and friendly, and returned calls quickly when needed. Competitive pricing and professionalism wins through every time, hence their 5* review from me and the great reviews below on Yelp. Do yourself a favour and take your car to this family owned business, Jake will help you get your vehicle running smoothly again.

I called them and got an answering machine. I left a message, saying that I wanted to replace the…read morefront brake pads ONLY on my Nissan van, explaining that the rotors are in perfect condition (the van has only 48,000 miles, and never carried more than 700 pounds, way below the normal payload on those heavy-duty vans). They called back and quoted $1,040 for the front brake pads + rotors. Again, I explained that the rotors are in perfect condition and do not need replacement. They replied that if I refuse to do the rotors, they won't replace just the brake pads. The surface of the rotors has no grooves, no scratches, they are not warped, and the pads have still 2-3 mm thickness; the brakes do not squeal. This is bargain-basement sales tactics, trying to push for the purchase of parts that do not need replacement. Shameful! Incidentally, their quote for pads + rotors was 50% higher than that of another shop that I have been using for years. I am taking my business elsewhere, and will not give them another call in future, as they are out to rip people off.