I needed a battery for my car key and Todd helped me get the right one and he also took time to put…read moreit together for me Thank you Todd

After seeing my sad review of this NAPA store, I was contacted by their management. They explained…read morethat one month before I purchased my battery, their vendor changed the warranty from 65 prorated months to an 18 month warranty. Sounds hard to believe, but apparently, all car battery suppliers did that. Have they lost faith in their products? I was asked to call the operations manager, who offered to return the amount that the remainder of the 65 month would provide. It was a good solution to this problem.

Called to make sure they had a battery for my make and model ... they had one and put it aside for…read moreme. Arrived at the store and was greeted by Cassie behind the register who helped me check out and also put the battery in my car for me! She got my battery replaced in minutes and my core charge refunded back. Excellent customer service from start to finish.

I needed a dying car battery replaced ASAP. I started calling around to several Maui auto parts and…read moreservices shops for comparison prices. Some quotes received were pretty outrageous and most shops required making an appt. for service. I called the Kihei O'Reilly Store and was greeted by Kyle, who quickly provided a range of very reasonable new battery prices, of which he had (4) varieties in stock. It was getting late in the day but he said no worries, come on in and we can change it out for you if you buy it here. Kyle greeted me on arrival, quickly processed the purchase and installed my new battery out in the parking lot in only 15 minutes. I was blown away at how reasonable and efficient this transaction was. The Kihei O'Reilly store will definitely be my 1st Stop Shop from now on, thanks to Kyle's friendly, efficient and professional service. Mahalo!

I have had a couple phenomenal experiences as a patron at this goodyear location…read more I would recommend it to anyone for new tires, maintenance, and outstanding customer service -in a heartbeat (which is as quickly as proper new tires were installed on my car)! ask for elsie. she is kind, considerate, friendly... and very importantly, when dealing with car troubles, professional and extremely knowledgeable. thank you, elsie!

I had such a wonderful experience at Goodyear. thanks to Elsie! She truly went above and beyond to…read morehelp me figure out exactly what I needed and walked me through the payment options so I could make it work. On top of that, when my daughter fell, Elsie didn't hesitate to step in and help -- even holding her and making sure she was okay. That meant so much to me as a mom. Her kindness, patience, and genuine care are the definition of true aloha. I'm so grateful for the service we received and highly recommend coming here!

Great store . Staff is great and have good attention . Better than Autozones in mainlandread more

Went in and kaleo was supa helpful! Went in not knowing exactly what was wrong with my truck and he…read morecame took a look and helped me order right part and saved my potentially thousands... can't say enough good things about this guy.. deserves a raise!

I would like to start off by saying that I have bought and traded my cars with Karmart for the last…read more7 years. The sales people are persistent and can make hell of a deal. This review is for the Karmart service side of things. Karmart service does not answer the phone. You have to call them at least 6-10 times for them to pick up and this is a consistent issue over the years, and I learned why-- they have the phone ringer all the way down. I stood at the desk to turn in my keys and you can hear the faintest ring from the desk. There're all laughing and giggling talking about lunch in there so they can't hear it. Second I got a quote for over $1000 to replace TWO of my brake pads and rotors. They told me that it was dangerously low and I should leave it with them over night to fix it-- I said no because I felt like that price was outrageous. I proceeded to pick my car up and he tells me that he could offer me a discount of $200 and lower the price to $800 and some change. I still said no --I went right down the road to a mechanic and he quoted me $500 to change my TWO brake pads and rotors said he'd only need it for 1 hour -- vs karmart who told me they'd need it from open to close. $438 is what Karmart wanted for labor & $524 for "parts" the other mechanic said that that's a ridiculous price as my parts for my car costed him $300. Be warned that their parts department prices are outrageous and I will never use them now that my complementary services are done.

Five-star experience from start to finish! I worked with…read moreJustin, Travis, and Ben at KarMart, and the entire process was incredibly smooth and stress-free. They made leasing my car easy, transparent, and straightforward. I absolutely love the car I ended up with, and I genuinely felt taken care of every step of the way. Highly recommend KarMart and this team

Great selection of quality parts, additives, and chemicals. Centrally located in Wailuku…read moreIndustrial, easy to find and open convenient hours. Counter help knows the inventory, and are helpful when I have questions. Check them out!

I've used many other parts places and have found no one better on island. Their counter reps are…read morefriendly and helpful, always will try to find a part or give you a good recommendation of what to do.

Samuel!!! Samuel is the man! I needed a battery and it was impossible to get it out of my car. He…read morechecked battery health and alternator, battled my stupid battery and got it out. Installed it like a boss. Jimmy came and kicked ass too. It takes a village to help a girl out. Could not be more appreciative. Go to these folks. So much aloha.

Yesterday we needed to buy the most basic thing you would buy in an auto parts store . My partners…read moreneeded washer fluid. She did decide to go in herself. It seemed pretty straightforward. I recommend it to her that we buy 20/10 concentrated washer fluid. this is an extremely well-known product. It's has no dyes in it. The parts agent at the desk told my partner. "He had never heard " of it and that they did not have it in stock and sold her some premixed washer fluid which is fine. I use that fluid it in my own car, but it wasn't what we asked for. His response to her was he had never heard of it and they did not have it instead of looking it up like they do for almost every customer. Who's looking for a fuse or a brake pad, or anything else . When she got back to the car, I checked on the website and it was in stock at that store, so I decided to go in and just ask him about it. It wasn't too busy in the store, and I thought it would be ok. He's a man of my age. Who's likely worked around vehicles for a long time. He was wearing a Safeway hat, which I thought was kind cool in its own way. Because there was someone ahead of me. I decided to get the part, which was displayed in the back of the store clearly, with the other two brands of washer fluid. I waited for the agent to become available. He took someone ahead of me who had went out to their car and was coming back, which which happens at these stores. When it was my turn to get to the counter, I showed him the white bottle of 20 10 fluid and said to him gently that I wanted him to know that the product was in stock, and it was our first choice. His response was. He said he did not know had the product and it was in stock but he did not say to me he had "never heard" of the product. Which would've surprised me if he had not. I told its concentrated, and therefore, it's easier to store, for the long-term use His response to my comment after showing the product was not defensive and therefore somewhat favorable. He said, I would have to mix this product with water, and I told him we can get water. I can't say this was a five star experience because we weren't able to buy a product that was on in the shelf on the store, but I do think his reaction was good, and I appreciated it. I would be happy to go back there again when went and if they need a rises.

I came to give a shout out for these guys because they are able to rebuild any alternator in 1…read moredays. Amazing service mahalo for serving maui

Just used them yesterday 6/12/18 Ruben was excellent, very knowledgeable and my friend was in a…read morebind on an alternator and he took care of her Solid, any issues I have in the future I will bring to him and I will recommend them to all I can. Good people and good service knowing of this place is a real commodity. I would give more stars if able 5 just isn't enough for this place

Never answered the phone " voice mail has not been set up"…read moreSo I gave up. Moved on to other offers

I've been taking my cars to Brandon ever since I moved to Maui. He's worked on my 2002 Honda Accord…read moreand also my 2016 Honda Ridgeline. His prices are fair and his work is excellent. He does what he says on time and the work holds up. I don't understand the couple of negative reviews. He's always been lovely to me. I trust him with my vehicles and I would not consider going anywhere else.

had a screw in tire, came here and they patched it up for FREE!! Very accommodating for walk-in…read more Very quick service!! Showing proof of receipt!! Will come again!!

Clayton was fantastic, returning my call within minutes, booking me in luckily same day, providing…read moreexcellent customer service and making sure the techs knew what to do. I was blown away by DW and T! What a great company, and very popular, for good reason. They will be my go to company in future for both our cars. So a big MAHALO to Clayton and the crew for their outstanding customer service on my tire check and rotation.