Here you get placed to Shopkins auto parts also get the best price in town from almost every keep…read moreup the good work Parts authority

I visit Auto Parts stores several times a month, but never knew there was a Parts Authority nearby…read more I went in, asked if they sold tools and the young man behind the counter opened a book and went right to the tool I was looking for. He said he could have it in a couple of hours, and they did. These guys know what they are doing, and very responsive and they work as a team. I did not have to wait for the young man, who ordered the tool for me, to get the tool I ordered, one of the other gentleman knew who I was and what I ordered and was able to get me on my way quickly. It looks like I might be bypassing the other chain stores and heading to Pa from now on! Great job guys!

I always have the best experiences at my O'Reilly auto parts store on Apache Trail, near the 202…read moreon-ramp. (Mesa) Christopher helped me this time with wipers for my rav4. wonderfully helpful and even put them on, in the 110 degree Arizona heat. that location is my "go to" place for all things automotive. thank you, Chris

I hear voices all over the store but no one wants to help at the register and I'm only 1 of 2…read morecustomers. There must be 4-5 employees working currently. 1 cashier. Slow service.

Bought a place with a pre-installed lift from Quicklift USA…read more What a great product! High end quality and an easy use. Needed some relatively low cost accessories for the lift and they were quick to respond, very helpful and even delivered for free as we are local.

competitive pricing and install was under an hour with their pros delivering. Would buy one againread more

New to the area & needed a part for my truck so I went into Napa early in the morning to see 3…read moredifferent people working at counter, there was no other customer in the store and was acknowledged by one of them, they would be with me in a minute. After standing there for over 5 minutes I walked out & went to a different parts store. How can 3 different people watch a customer stand there for so long without helping or asking what I needed. They were not on the phone helping other customers either. Customer service couldn't be worse in my opinion. Apparently they don't need the business.

What a joke, employees had no interest in showing me whether there were any other bits and just…read moresaid "whatever we have over there". Then after I ended up getting everything I thought I wanted...since they couldn't be bothered to help.....up to the counter, it turns out they do t have enough change in the entire store to break $100 on a $42 purchase. Thankfully there's an autozone on the next block.

This is a review from a girl who knows nothing about cars and relies on the help of others! I've…read morebeen hear for windshield wipers and for car fob battery replacement. Prices were very reasonable and staff was friendly and helpful I was in and out in about 10-15 minutes. Highly reccomended this location and appreciate that they stay open later.

Called in because after buying brake lights at this location, I had a quick question about the…read moreinstallation. I first got a young man who I could not make his name out, he hung up on me the moment I stated I had a question., within 20 seconds of the call. I called again thinking it was just a fluke, and got Lance on the phone this time. He put me on hold & when he returned to the line had a very bad attitude & ended up hanging up on me again. Not sure if it's because I am a young woman or if they are simply lazy & inept. This is atrocious customer service & since not one but TWO employees felt comfortable hanging up on a customer, I'm assuming this must be the way this store is ran. Poor customer service & an obvious lack in management. Drive the few extra minutes to a different location, the one on N Power Rd is much more welcoming & helpful.

Once again I want to give huge kudos to My go to Autozone! I had a headlight out on my truck and…read morethey asked me if I needed help to put it in,,,,,Thanks to Jason and the good guy who waited on me, they put my headlight in for me! Not only do they deserve kudos for putting my headlight in, they get mega kudos, because they showed me how to do it, so I will be able to put replace a headlight , should that issue ever occur again ( I hope not, they can be challenging) so I highly recommend this Autozone, they have the most accommodating and helpful staff and have come to my rescue a second time,,thank you !

Bought a battery just now. Was being helped by a nice person. Then who I'm guessing is the manager…read moregot involved and refused to help me install it because it had a little corrosion on the terminal. The guy had the worst attitude. Then told me I could borrow tools and disappeared for 20 min. I had to ask someone else. They watched me change the battery in 111 degree heat, no help. Lazy and rude. Won't go back there again.

This is still an ongoing issue and a gentleman from their corporate office named Kacey Meeks thinks…read moreadding green coolant to a Toyota Sienna that has red/pink coolant(the correct coolant) in it isn't a problem. He doesn't think an O'Reilly's employee putting the wrong coolant into a car without permission is problematic. Those were his words. He also called my mother and left a message and told her to call him back at the number that wouldn't work. Mixing green coolant into a Toyota Sienna that uses red (Toyota Long Life) coolant can cause the two types to react, creating a sludgy, gel-like substance that clogs the radiator, heater core, and engine passages. This sludge can lead to overheating, water pump failure, and significant engine damage. If some of the O'Reillys employees at the stores and in the corporate office, are this incompetent...

My kids lost my receipt. but the team worked with me I couldn't be more thankful they're willing to…read morehelp. The battery was under warranty, thank goodness They will have me as a customer forever now

Thanks for the help with our German cars. Honest and great…read morepeople, specially Chris. We will continue to come for service even if we've already move further. You've been there for us all the time. Reasonable prices, explanations are descriptive from Chris and our vehicles are running great. Specially with the AZ heat our vehicles have been steady. Until the next maintenance which is 6 months each time. I highly recommend this establishment.

in 25 years, I've dealt with dozens of independent BMW shops all over North America. I've not…read moreexperienced a higher level of cordiality, a greater degree of sympathy, respect and honesty as when I conducting business with Total German Motorworks. I showed up unannounced with a serious issue (ignition switch failure) ... I could not shut the car off (as I would have remained stranded wherever I'd parked it). I pled my case to the owner and he said they were booked but would get to it later in the week with a diagnosis. I could tell they were familiar with the usual issues and I left confident. It turned out to be relatively simple. They expedited the repair on my car and it was, in fact, completed _before_ I'd even managed to make it back home. Same day. Additionally, as I had disassembled most of the steering column in search of a resolution, the shop charged approximately .10 of a billable hour of labor. I thought it was a typo. Not a billable hour or half-hour of labor but about .10 of an hour. Additionally, they retained the original defective part and provided it upon my return. If you have a "vintage" BMW of any sort (or modern, for that matter) do not hesitate to contact this shop.