id like to recognize a employee alex - alexander i went in for coolant it was so hot & i needed oil for my audi going in there as a female in my 50s i was trying lol this gentleman offered to help. i appreciate people keeping their word and he came out and helped me show me even how to work my air conditioner buttons lol , great customer service thank you red audi read more

Just want to say Joey was really helpful because I know nothing about cars. He helped me with the scanner because my check engine light turned on. He was friendly and made me feel better about not being knowledgeable when it comes to cars. Thank you again Joey. read more

I usually come here since it's close to home; today I went in to buy wiper blades and an air filter. Anthony was kind enough to help me change my wiper blades, saved me the hassle of trying to figure it out myself. I will continue to come back, and hopefully run into him again. Definitely recommend this location :) read more

AutoZone - New wipers (+air filter) - Auto Parts & Supplies Near Me - Moreno Valley, California

Had a bad experience today not because of the employee helping me with my brake pads on warranty the fact assistant store manager the way he spoke to her poor management skills towards him disrespectful going beyond telling the young lady that was helping me out that she woke up on the wrong side of the bed not only that but if she needed help to not ask him for help so why is he assistant if he can't assist to help his employees read more

This is my first time to this Autozone, but not the last time for sure. I came in with some specific items in mind, and Anthony, the man, the myth, the legend helped me out. He knows his stuff and he knew exactly where to go. He guided me directly to the aisle I needed my items from. Just above and beyond. Very friendly and personable. Kudos to Anthony. I hope your boss sees this and gives you a raise bro read more

AutoZone - This is Anthony, the guy you want to help you - Auto Parts & Supplies Near Me - Moreno Valley, California

Thank you to Gabby for giving excellent and professional service. She was very helpful and answered all of my questions

I had an extremely great experience at AutoZone thanks to Isaiah V. My battery wasn't working, and he went above and beyond to help me out. He helped get it charged and took the time to properly test both my battery and alternator to make sure everything was working correctly. He was patient, knowledgeable, and made the whole process easy and stress-free. Really appreciate his help--excellent customer service! read more

Came here in the morning knowing I needed a new battery. There was only one staff member. He checked my battery and confirmed it was bad. I came in ready to purchase a new battery and have it installed. However, the employee said there needed to be another person to help do it. I've never had this issue with autozone usually it takes one person to do the install. I said sure so when will they be here and they said in the afternoon around 4pm which was approx 6-7 hours later from the time I arrived. I was guided to another autozone. Essentially if you need a battery replaced I'd recommend another location. read more

This is the first time I've been into auto zone and had unbelievable experience I shop here a lot but today I was helped by I believe was the asst manager he had a lot of knowledge very friendly it's unusual to come across friendly people these days thanks again for all your help read more

Joey helped me out with finding out why my check engine light came on . He is real knowledgeable about cars . Had my problem solved quickly . Come check them out they might save you a buck or two . read more

They do not price match. Oil is $2.00 per quart more expensive than Walmart, Autozone's biggest competitor. I can deal with Walmart for that much savings. read more

Needed to get a new battery . Mr Robert S which was the store manger . He was very nice and accommodating to my needs. He even put the new battery in for me . If you go look for Robert S he is great!!!! read more

Tested a battery free of charge that was bad. Anthony was so helpful and friendly and even changed the battery in our car as a courtesy. Amazing customer service! read more

Anthony was super helpful from the start, I didn't have to look for anything I just gave him my information and he went straight to getting me what I needed. Super nice respectful gentleman read more

Came in to get my battery tested and the store manager Robert was very helpful. He not only came out to test it for me but he even put in the new one for me as a courtesy. He provided excellent customer service which is very rare these days. Definitely recommend this location. read more

Negative stars if I could. So I came here to get a new battery because mine was bad since I've had this car I usually go to AutoZone's to get a new battery if I needed and they would put it in for me so I am now living in Moreno Valley and I called before hand to make sure they were able to install it for me and they said yes so I came and they put it in for me I drove off and I thought everything was good the next day I go somewhere and when I get out of my car I try and lock the door but the button wasn't working. I go inside put the key and nothing turns on no lights nothing so I called AAA and they open my hood and see that the battery is not connected to the car at all it was sliding around as I drove not tied down at all. The AAA guy was shocked and said I could've gotten hurt if this disconnected while I was on the freeway and my car just shut off. He takes me to AutoZone for them to put it back correctly because due to liability he was unable to do it. I told the worker what happened and his words were " OK what do you want me to do about it?" In a rude tone. I told him that I want him to fix the battery and put it in correctly. The manager at this location (a chubbier man) ended up coming and said " oh we're not mechanics we just do it as a courtesy to you" and went on to ask the AAA guy why he couldn't fix it. I told the manager that I would rather you tell me that you don't know how to install it correctly rather than putting me in harms way by installing it incorrectly. He was very rude. I expected for them to apologize and willingly just fix the issue but that's not what I got. I felt as a woman they looked at me stupid, which is why I asked the AAA man to come in with me. Basically do not recommend this place , will NEVER shop here again, learned that you can Buy batteries from AAA. I called corporate about this and left a voicemail but I didn't hear back. Additionally after all that my dad checked my battery and it was still not fully tied down. RIDICULOUS ! read more

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Went in today because my check engine light came on and I wanted to get my battery checked. I walk in and I see a guy named Anthony G behind the register and a young lady was ringing up a customer or doing a refund and I asked him if he could help me I told him what I needed, and he pointed and said she will take care of you. The young lady asked him what did I need and when he told her she said why can't you help her? He stated that because he was the only manager in the store he couldn't leave so I waited and another another 5 min and by then another customer came behind me and Anthony called him over to ring him up. Finally when she was completely done he goes and grabs the machine and walks over to me and says II can go check your battery so I asked him if that was the same equipment that checked the engine light and he said no, so he went and got that one as well. The whole point is he acted very nonchalant like he didn't want to be at work Kept his right hand in his pocket the whole time he was fumbling with the equipment with his left hand trying to plug it in and just didn't want to answer any of my questions so I'm thinking OK everybody could have a bad but my goodness you need to leave that at the door when you come to work and be ready to help customers when they come in. Why is it that he couldn't help me when I first walked in but he helped me 15 minutes later. It turns out that I do need a new battery, but I will not be buying it from that AutoZone. I get better service at Walmart and the only reason why I didn't go there is because they're always crowded. I don't like bad customer service and I will be taking my vehicle to a different AutoZone to see if they can make sure that the code that he told me was correct. read more

Went to the Autozone off Eucalyptus for a car battery replacement & the Eucalyptus employees declined to help. Ironically, Bill (see photo) whos' store is in Hemet, provided the excellent customer service that went above & beyond. Thank you, Bill, for restoring my faith your company! read more

AutoZone - Auto Parts & Supplies Near Me - Moreno Valley, California

Had to leave a review for the employees here, especially Junior, I had a dead battery and he helped me out to a T, even had a great conversation with him while he was working on my car. Super appreciative of everything he did, he even went above and beyond to help me with the price as well! He did not have to but he did so without hesitation, I would highly highly recommend you come here for your battery replacements, fast, convenient, and honest work. Thanks again Junior, you made a not so great day that much better read more

Store Manager Franko was extremely rude & displayed- poor customer service skills. The Air Fresheners at the counter were displayed (2 for $5.00, they displayed a few varieties.) The 2 for 5 ad did not specify (only certain scents). So, I inquired and he rudely responded- stating, "He didn't care what it said- but he's the store manager and wouldn't honor it." As I finished checking out with the lovely young lady, he went over to a display and loudly said; "It does say black ice!!" He then, walked away without giving an opportunity to respond. He displayed a complete lack of professionalism. Even if you need to explain something to a customer, it should be done with dignity & respect. My husband shops here often- but, based on this experience we might consider taking our business to someone else!! read more

They refused to put my windshield wipers, I had just purchased from them. Bad customer service.

Rude employees, making jokes about me as soon as I wali in Franco T was the man I got and was the most impatient/rude cashier I've ever had an encounter with. Go work at a warehouse if you dont want to deal with customers read more

Thank you to Fernando M. for the great customer service and install. Very fast and friendly staff. Called in about a battery and they were quick to help. Will be back! read more

Desire is hella cool I needed something and she helped me out. Ask for her when you need something too

This WAS my favorite location to purchase from. In fact, I would drive further to go here because of the kind and helpful service. I went in Saturday to purchase fasteners and a young lady did her best to help me. The manager spoke rudely to her at one point for unknown reasons while she was asking him a question about my purchase. I still ended up with the wrong size fasteners even though I brought in a sample of what I needed. I ended up returning them today and when I asked the same manager (Franko) if he could help me get the right size he said: "Like I told you, these are not OEM items, they are universal" "Isle 5" Needless to say I collected my refund and will take my business elsewhere. Tacos, gasoline and auto parts are on every street corner. Good service brought me to this location and poor service ensures I won't return. BTW, the mark up on these plastic fasteners is OUTRAGEOUS. You would think they would be eager to sell them instead of blowing people off. My daughter was with me today and I simply asked her: " Did it seem like that guy didn't want to help us?" She responded "Yes" -Disgraceful- read more

I had one of the rudest employees there today (Ruben) he see's me with a car battery in my hand & I asked should I go set it back there on the counter & he asked me, what do you need? Like seriously, I'm holding a battery in my hand, he then asked let me check it, "for what"? I want to buy a new one. I gave it to him & he tested it and asked what battery do you want? I showed him a screenshot & he says oh we're out, I said look it says you have them in stock, then he goes & grabs it. I asked is Robert still the manager here? (Cool Guy) he hesitated to answer then he took off his name badge and tried to hide it from me but I already seen his name "RUBEN" curly haired dude with glasses. Robert, Chris & Sam were a great team there, but you got these knuckleheads that treat people with disrespect. Lucky I'm not that young "G" anymore I'm an "OG" that has respect & gives youngsters another day.... The 1 star is for RUBEN not the whole store.... read more

I had gone in earlier today to purchase some items my dad sent me to buy and the guy with glasses wearing a gray shirt didn't seem willing to help. He wasn't helping me in any way and left me to figure out things by myself. I have little to no knowledge about cars so that extra help would've been useful. I went in again later today to return something I bought and didn't need and the man named Christopher was very helpful!!! He was willing to help me and even figure out what I needed although I didn't know the name of the item. He made my day. Thank you Christopher :) read more

I went into auto zone needing new brakes and rotors. Being a single woman I really don't know anything about it. They were all so helpful and got me everything that was needed while helping me stay on budget. I'm so grateful for them. The customer service is amazing. read more

Lackin at its finest. Employees are confused in unison. Be careful at this location, they will rarely have the parts you need.

The guys were really helpful help me change my tail light for my 2010 challengers and would not accepted tip great guys really appreciate it

Jesse s was great his customer service was top notch you have a valuable employee with him!!!

Please be advise if you need to return an item at this location the Manager Franco T, will make you feel like you stole, or tampered the merchandise even if you have the receipt, my experience with him this afternoon was the last time I will step foot in this Auto Zone if this arrogant, rude and disrespectful individual is who Corporate hires for this position, when I asked him why he was being rude and please don't crumble up my receipt he stated "it does not matter what I say or think, because pretty much it will not matter what I complain to corporate about his poor customer service as nothing will happen to him". read more

Jesse S. Provided excellent customer service! The atmosphere in the store was very pleasant and friendly. I live closer to the AutoZone on Sunnymead Ranch Blvd and will bypass it to come here from now on. I gave Marco at Sunnymead Ranch a 1 because I couldn't give a ZERO! AutoZone needs more Jesse's and less Marco's. I'm a happy camper. read more

Husband Andrew Nunez was in there last week and came home to say how GREAT Sean and Jessic were. Very helpful and gave awesome customer service. Thanks guys. He will be back. read more

Clean store, friendly people that work there that like to help. Have had multiple times that they have looked up the part I need and ordered it with 1 or 2 day wait to get. Best part is that return policy allows the ordered items to be returned as long as they weren't installed and are still in new condition. Oil collection tank on site for recycling used oil seems to fill up quickly but there really isn't another place to recycle used oil thats convenient. read more

At around 9pm(closing time is 10) a couple days ago I purchased a battery that I disparately needed. I asked the worker that rang me up if he could install it for me since I wasn't too sure on how to install. He replied by saying no because they were short staffed and that there's nothing they can do. I still bought the battery and returned early in the morning, I asked again if they can kindly install it for me and they denied again with the same excuse claiming that they were short staffed. It was the same guy. I asked if I can speak to his manager and his manager said the same things that they were short staffed, there was nobody going in or out of the store due to it being really early in the morning. The manager Robert replied to me saying that I can go back at 10am when they had staff. I told them my car barely started that morning and I wouldn't be able to get home and they told me they can give me tools to do it myself. I've never replaced a battery in my life. He was just really unprofessional and rude, please find better and non lazy workers. read more

Had to come in to my local auto zone for oil and received outstanding customer service from a fellow employee name Franko. The store was fairly busy but he still took his time to explain to me what type of oil my car needed. Not only did he do that which is part of the job but he also explained the difference between oils to me. Then he furthered assisted me by showing me the location where the product was and than explain the different brands. I was so satisfied with his service that I will be coming to this auto zone for all my automobile needs. Thank you again Franko for your amazing customer service. read more