First of all, we love their tea. It's so good! But we came this time looking for new shampoo. The staff here were very knowledgeable about the brand and their products. We got a free scalp consultation which helped us decide which shampoo and conditioner to purchase. Aveda is a great company offering quality products. This location is the best Aveda store I've been to in the Bay Area. Staff is great. Helpful, friendly, and customer service oriented. We were very happy with our visit! And of course we picked up some tea :) read more

If your website says open but you have been closed for days, makes me want to find another brand of skin and hair care. I expect more from Aveda. I drove all the way over here only to find the store closed, even though the website says open till 6. Be try very disappointed in Aveda. read more

Aveda just gets better and better and so does the customer service! Yesterday I went in to browse and was greeted by two of the nicest people. Gilbert offered me a cup of their calming tea and offered to help if I needed anything. I had a question about my account and he was so gracious with information and advice, as well as solving my issue. You can tell that he really knows the Aveda products and also cares about customers. I hadn't been to Aveda in a while but plan to go back soon because my visit was so positive and lately, that's not the case everywhere. Thank you! read more

See all

Just love Aveda products. Went in yesterday was hoping to use my coupon but it was already expired (because some of the products are a little pricey... ). But I love them. Fairly frequently I will get emails with coupons from Aveda so before I get my next big hall of products I'll wait. I was in yesterday and Martha was so knowledgeable of all Aveda products so she was very helpful. I'm using their products and it keeps my hair healthy , happy and manageable! read more

Aveda Store - My hair is it Aveda products. - Cosmetics & Beauty Supply Near Me - Corte Madera, California

Can't say I have ever had my hand pushed away by an associate as I was reaching for a product on the display before. Guess there's a first for everything. read more

Thank you Martha and the assistant manager for being so kind to me today and helping me find everything I needed.

Tracy helped us and was so very kind and helpful! It was a great experience overall and I'm excited to try the new products. Thanks Tracy!

Walked into the Aveda Store at the Village to pick up shampoo and conditioner. They have great products and Aveda cares about the environment; their products are vegan and cruelty-free.. Sun and Tracy were extremely helpful, asking questions and helping me find the perfect shampoo. They signed me up for their loyalty program, and made it worthwhile. I appreciated their knowledge, their interest in helping and their taking the time and making the effort to find the perfect product for me. Thank you, Aveda, Sun and Tracy. read more

I've been an Aveda fan for years for their great smelling products and when they were smaller, their stand on social and environmental issues. For the last six years, I have been a member of their rewards program. Even through they were bought in 1997 by mega corporation Estee Lauder, they seemed to maintain their focus on sustainability and I've had many positive experiences in their concept stores and salons in San Francisco and Seattle. Oh, and I love their tea. That said, I had a poor experience recently in their Corte Madera store. I moved recently back to the Bay Area and the sales associate was unable to locate my membership number in their system. She did call in to customer service and after a few cursory questions, told me that they could not find me in their system. I asked if she could please try again because I was in there. It was at this point she got exasperated and inferred that perhaps I hadn't bought products in over two years and so my membership had expired, and I had therefore lost all my points.That hadn't occurred to me and was concerning. She then told me in a tone that wasn't the friendliest, that she'd done all she could and I wasn't in the system. She wasn't apologetic, didn't offer alternatives, didn't try to make the situation more comfortable. I called their national customer service number when I had time, and they did find me easily in the system and found all my points. Not a great customer experience at the store. read more

Rock on Martha at Aveda Corte Madera!! You were super helpful with my probably hair issues and I appreciate all yourhelp and expertise. I am sending all my friends here! read more

Ok, can I just say right off the bat that Sun is a ROCKSTAR! I'm not sure if she's the manager at the store or just a very conscientious rep, but whatever she is, Aveda is lucky to have her! I've used Aveda products for nearly 40 years! I can't believe I can actually say that, but it's the truth, ever since I was 19 years old. I've tried other product lines during these four decades but Aveda has been my tried & true all along, and now, I rarely go searching for other products at all. I even used to work for Aveda (at this same Corte Madera location) for a few years because I LOVE their products SO much! Anyway, I now live at the Mendocino Coast where there is no Aveda store, so I phone in my orders to the store itself (rather than online) and I've enjoyed nothing but superior service from it's staff, and especially from Sun! I've had a few issues (like products being delivered to an old address) and Sun has gone to the lengths of researching the issue and rectifying it as quickly as possible. In days like this where good customer service is a rarity, and interacting with a human is becoming more rare, this interaction is prized more than ever! It's essential we can still connect with each other, as humans, and as valuable contributors to our society, and online shopping with zero human interaction does everything to counter this. Online shopping is convenient, but it's way more satisfying to have a "personal shopper" looking out for you at your FAV store. I will continue to phone in my order, even though it takes a little more time, so I can enjoy shared passion for the items I'm purchasing, and also so I can give this individual store my business. They have GOALS to meet, you know? Take it from one who's been there. Thanks Sun! You really do brighten up my day! Cheesy I know, but it's TRUE! Pam Bell Aveda lover since 1981 read more

I have extremely fine, extremely curly hair and it needs so much product and help to look good and stay healthy. Tracy walked me through all the products and helped me try numerous on different parts of my hair to find the right ones for my texture. What looked most amazing isn't what I would have ever guessed based on written descriptions and internet shopping never could have helped in this way. I needed to sample and I needed someone's deep knowledge of the product -- Tracy was amazing and I highly recommend going in and talking to her and trying some tester options!! Feeling like my hair now looks big & curly & dope instead of frizzy & insane. Thank you Tracy!!! read more

Customer service and the Aveda products are on point. Reliable, sustainable, generous birthday gift choice(s) every year; exquisite scent and therapeutic properties with their products. Thank you! However, it was brought to my attention that Aveda is planning on phasing out the Chakra scent Pure-Fume mists which both surprised and disappointed me. Chakra 4 scent Pure-Fume mist has kept me balanced and in harmony throughout the pandemic; it continues to be my stress reducing scent I rely on at work during my most difficult days at the correctional setting during the pandemic and while traveling. Please keep the Chakra scents Pure-Fume mists around, so I can continue to serve my clients and travel with the aromatic assistance of the Chakra 4 scent: harmony balancing. Chakra Pure-Fume mists are a must buy product to support mental health and self-care needs - #4 and #6 are lovely! Thank you for your consideration. read more

Tracy is very knowledgeable and extremely helpful and patient in explaining the different products and also recommending product you would not have known about. She recommended altering shampoos and that has been a great tip! read more

Needed a hair refresh and went into Aveda, knowing I'm usually very happy with their products. Tracy helped me and patiently answered all of my questions about each of the products and she was incredibly knowledgeable and cared about my experience there. After trying my new purchases, I'm happy to say she was absolutely right about her recommendations. Fabulous service - will happily return. Thanks, Tracy! read more

The WOW FACTOR ! Thanks to Tracy and Team at the Corte Madera location for going beyond my expectation in Finding my favor Eco friendly candle that is now out of season at the stores. The kicker is not only that I am able to Have my candles to travel with this weekend , Also I got a Hug ! I Appreciate You ! read more

Okay, so you don't have the time (or money) for a full spa day. Then stop by Aveda for a little pampering. The employees here are quick to offer you a cup of tea and a hand massage. Once I even got my hair fishtail braided. They're very knowledgeable about their products and seem to have tried everything in the store. It's tempting not to buy a bunch of different items when you can exchange reward points for facials and massages at their other salons. I've tried a few of their different hair care lines and have been happy overall. I was drawn to Aveda because their products are made from naturally derived ingredients, but be warned that some of their shampoos and conditioners have quite a strong smell. I'd recommend the smooth infusion style-prep smoother, which works magic on keeping your hair frizz-free. read more

A beautiful Aveda location with an excellent selection/stock in store. Much nicer than my regular haunt at Stonestown. I'm a sucker for their hair product. I don't use Aveda shampoos (honestly, just don't notice enough of a difference to warrant the premium), but I feel a need for their product. Hang Straight (hair straightener) is a must, also love their gel texturizer and light serum. Anyway - a good place to stock up. My reward points BETTER get me something good... :) read more

Aveda Store - Cosmetics & Beauty Supply Near Me - Corte Madera, California

All my experiences with Aveda at The Village have been FANTASTIC! for many years!! Excellent customer service, friendly (they connect with their customers!) & knowledgeable staff, and they offer a well stocked store (always clean!) and, yes, I love Aveda products -- have used them for the past 12 years! I am presently away from my hometown Aveda store in Corte Madera, yet they continue to support me while I'm away by sending me phone ordered products. Besides helping me on the phone look at products online, Tracy included a beautifully hand written note on how to use the products for best results. PLUS I still get my Aveda reward points! It helps me to be able to continue a long term relationship with the store. Makes me feel closer to home! Very grateful to such a great staff at a fab store! read more

This is my new and probably going to be the only go-to place for make-up and body and skin care. I love their products! It's quite on the expensive side but I think it's oh so worth it. Aveda produces only botanically based products. All of their products are naturally derived so you won't find any harmful chemicals here. Like just this Sunday I was there to replenish my make-up essentials. I wanted to get a moisturizer as well but asked for one with SPF 30 or higher. They said they only have SPF 15s. They won't go higher than that because that meant they would have to use chemicals. Not only does this place help me look good they teach me something too. Fabulous! Oh, and if you can you must try their tea! It smells divine and tastes like heaven. I can sit on my couch and plop the bottle (I buy the loose leaf but they also sell it in tea bags) under my nose and sniff it all night. Their products are just delicious for my face and body. Plus I feel like I'm not contributing as much in the pollution of our planet (I'm trying to be pro-active in going green). They are environmentally mindful of their packaging; which means they minimize their packaging, maximize the use of post-consumer recycled materials, they use materials that can be and are recyclable and they design their packaging so that the individual parts can be separated for recycling. They also work with suppliers who manufacture their packaging materials using renewable energy. How awesome is that? Like I said, their products lean more on pricey. I wouldn't mind the price tags being lower but then again I don't use make-up everyday so my stash lasts me quite awhile. I get my stuff here because of the quality of the products and because they help me lower my environmental footprint. Yummy and green. Can't beat that. read more

Today I called this wonderful store from the Cleveland, Ohio area. I was so fortunate to have Tracy pick up the phone. She was kind and patient as we found items I had seen online. She beautifully packaged and wrapped them to send to my daughter who lives in Sausalito for her Birthday. She went a step further to send me photos of the gift sets and wrapped "presents". What a joy to receive such personalized service. Thank you Tracy and Aveda! read more

My review is as much about the products as it is about the store. First the store - nice design, well stocked and friendly staff that don't try to shove things down your throat. They are helpful, knowledgeable about the products & immediately make you feel welcome. Now, the products - Everything I have ever purchased from Aveda has worked perfectly. Their hand and foot creams keep my appendages feeling smooth as butter during the cold dry winters and hot dry summers. Their hair products, of which I have tried many - Brilliant, Be Curly, Smooth Infusion...all leave my hair perfectly manageable, soft, shiny, gorgeous. I get amazing compliments from people I know and complete strangers :) All products are botanical, no chemicals so use knowing you are doing the right thing for your body and the environment. Yes, pricey but Aveda is a good example of, you get what you pay for. I will never shy away from spending my hard-earned money for excellent products that do what they say they will do. read more

I usually pop in this location to pick up hair spray. Lately though I've been trying other products, purple shampoo and their smooth line. While the shampoo isn't for me I really like the other products including the foam styling creme and the smooth line. Unfortunately customer service is hit and miss. I've mostly had very positive experiences but there is a sales woman now that is unfamiliar with their products. I'm assuming they get commission for signing up rewards members ($10 fee) because when I told her at check out that it was a mistake she said there was no way to fix it. read more

This Aveda store (like all Aveda stores) smells wonderful. A family member uses their hair products, so I'm in the store at least twice a year buying products or gift cards. The service is friendly and perfectly nice. Many commenters note the botanical-based product ingredients. Weellll, yes and no. Aveda does use a lot of water-based plant extracts, but they use plenty of other ingredients as well. Here is a list of ingredients for the color conserve shampoo (below). I have to call b.s. on the no-chemicals/all-natural schtick (and, by the way, "all natural" does not mean good for you, e.g. tobacco, asbestos, poison oak, etc.) I like the products OK, I think the store is nice (thus the 4 star rating), but their marketing annoys me. AQUEOUS (PURIFIED WATER) EXTRACTS: CAMELLIA SINENSIS EXTRACT, CITRUS AURANTIUM AMARA PEEL EXTRACT (BITTER ORANGE), ASTRAGALUS MEMBRANACEUS ROOT EXTRACT (MILK VETCH), SCHIZANDRA CHINENSIS FRUIT EXTRACT, PINUS TABULAEFORMIS BARK EXTRACT (PINE), VITIS VINIFERA SEED EXTRACT (GRAPE), SEDUM ROSEA ROOT EXTRACT, REHMANNIA CHINENSIS ROOT EXTRACT;, AMMONIUM LAURYL SULFATE, DISODIUM LAURETH SULFOSUCCINATE, LAURAMIDOPROPYL BETAINE, CINNAMIDOPROPYLTRIMONIUM CHLORIDE, QUATERNIUM-80, PEG-7 DIMETHICONE C8-C18 ESTER, BABASSUAMIDOPROPYL BETAINE, GUAR HYDROXYPROPYLTRIMONIUM CHLORIDE, AMYL SALICYLATE, AMYL CINNAMATE, LYCOPENE, LECITHIN, TETRAHEXYDECYL ASCORBATE, TOCOPHEROL, SUCROSE PALMITATE, STEARAMIDOPROPYL DIMETHYLAMINE, GLYCOL STEARATE, GLYCOL DISTEARATE, POLYGLYCERYL-10 OLEATE, POLYQUATERNIUM-7, FRAGRANCE, CISTUS LABDANIFERUS OIL, GLYCERIN, CITRIC ACID, DISODIUM EDTA, PROPYLPARABEN, METHYLPARABEN, METHYLISOTHIAZOLINONE, METHYLCHLOROISOTHIAZOLINONE read more

Love Aveda products but a really unsettling experience in this store today. Female employee spoke to me in a condescending manner when I asked for samples of 2 products. I was ultimately able to get a very tiny sample of 1 of the products but not the other. She actually ignored my request as though I had not even spoken even after buying a large Invati shampoo. The other employee in the store explained that samples are too expensive to give out; Seriously??? At the price point for Aveda products I feel this comment is a bit disingenuous! At other Aveda stores the employees have always been helpful and happy to give out a sample size product. I will not shop st this location again and may not buy anymore Aveda products. This employee's attitude lacked any level of even adequate customer service. Very disappointed read more

Fantastic customer service and no hard-sell means I walk out with a LOT of product. I was offered both tea AND a hand massage even before it was clear I was going to spend $ there. I love Aveda's commitment to social responsibility and the environment and that seems to carry through to their stores on the street, not just up at the corporate level. Their smooth infusion shampoo/conditioner/glossing straightener is incredible - now i just blow dry and don't have to use a flat iron at all - which is exactly what the salesperson told me. read more

I've been happily shopping at Aveda for several years (nearly twenty) - products for myself and gifts for birthdays and holidays. I had accrued MANY points in their system, but always too busy working to take the time for the services or the trips! Waiting for the right moment to do one of their big destination treatments. Then COVID hit. I wasn't using the products as much, being stuck at home and in no real need. I finally ran out of a product and went in to replenish, only to discover that my member account had been suspended because I hadn't bought anything during the pandemic! I was stunned! All the points I had accrued were just gone! Sun, the manager of the Aveda store in Corte Madera, was incredibly understanding and reached out to Aveda Plus Rewards to let them know that I had been a loyal customer and asked if they would reconsider. AND THEY DID! My points have been reinstated - and when the world is safe to travel, I'll be using them!! Thank you, Sun, for being such a great advocate for your clientele!! I will continue to shop at Aveda - especially the store in Corte Madera! read more

My wife and I used to get our Aveda products online, up until we visited the Corte Madera location. We have had such pleasant experiences with Tracy and her warm hospitality. She is friendly, listens, makes recommendations and the tea is delicious! We now make the trip to the store opposed to ordering online. Thank you Tracy! read more

I really enjoy walking into this store! Smells wonderful and the customer service has always been excellent! I am a fan of Aveda products, but this store stands out for me because of the women working there. They really know (and seem to love) the products so have been so very helpful whenever I have any kind of question. I can just tell them about what look I am wanting with my hair or what issue I am having and they sit me down and pamper me with products until I find one that works for me. I also appreciate that they never make me feel bad when I walk out without buying anything! I hope these women are getting paid their worth! read more

I stopped in this store today on my way home from work. I was sent home for having the bubons, but was completely out of shampoo and had to stop in an act of desperation. I had never been to this particular store, so I did not know what to expect. Even though I went in disheveled and looking like I was on death's door, the sales women were INCREDIBLY nice to me. It also felt like they were genuinely nice, not just sales people wanting to sell to you. One asked if I'd like for her to style my hair and I said "Honestly, yes, but I am so sick I really need to just get my shampoo and go home. I am totally out and HAD to stop." So she offered me tea instead, and gave me a card with a couple products circled that I hadn't tried before, but would work well on my hair. She said just take the card and when I'm feeling better come back and try the new stuff. She rang me up quickly and I was on my way. The other sales woman had heard me mention I wasn't feeling well, so on the way out they both wished me a speedy recovery. I highly recommend this store! I will come here for all my Aveda shopping. read more

I love the store and their products, but I cannot stand how all the employees are constantly trying to upsale. I went in to buy the rosemary mint shampoo, and she tried to get me to get the bigger size, and when I declined she tried to get me to buy the conditioner also. I did not even want to deal with the free styling and massage because I new it meant more pressure. Then I went in yesterday to get the comforting tea which I LOVE, and she tried to get me to buy the more expensive loose-leaf version and claim that it was better (they taste the same). I also agreed to sign up for the frequent purchaser program, but she absolutely did not mention that it cost 10$ to sign up. Isn't that kind of relevant? I love the products, but I hate going in there. If the products are good, they should speak for themselves. read more

I have always used Aveda products and go to the store in Corte Madera to purchase all. Tracy often helps me out when I go and she is fantastic! Knowledgeable, kind and really knows the product line inside & out. I cannot say enough great things about Tracy & the staff @ this location. Well done ladies! :-) read more

I absolutely LOVE Aveda products and everything I buy there is always wonderful, BUT the salesperson at the store when I went in last Saturday was so incredibly rude, I seriously thought about not buying anything. She probably rolled her eyes at me 10 times during a 5 minute span, sarcastically answered all my questions and seemed like she would rather be doing anything but helping me. If I didn't need the product I came in for, I would have just walked out on the spot. It was horrible customer service and to be spending so much money on their products, I would expect much better employees, but I will always LOVE their products, I will probably just order online now. read more

I love the products but will just buy them online from now on. I am SO SICK of going into this store to buy the product I need and the staff is ALWAYS trying to up sell or sell something new. I mean really how many products does my hair really need? I refuse the tea because I am sure they will sell me that also. If the company requires that the staff do this then I feel sorry for the staff - it is so annoying that I can't wait to get out of there!!!!!!!! And now they have stopped taking back items for recycle - yes the plastic pumps and lids that they sell you - they will no longer recycle so if you get a "natural eco feeling" in there - you are fooled. I just cannot express how much I hate shopping this store! read more

The sweetest staff ever! Super knowledgeable and they are all so kind/helpful in general! Great Aveda store :)

Such a wonderful store! My husband and I switched all of our products over to Aveda as we like the products philosophy and quality but the people who work there really keep us coming back. They have been nothing but helpful and do not pressure you to buy anything at all. They helped me get ready for my wedding with makeup and hair products and always have a nice treat when you go into the store like a hand scrub/massage or something little to just brighten your day. Everyone who works there is delightful and not snobby at all (something that can kind of hard to find in the bay area from time to time). I would highly recommend this store! read more