This is a true-to-fact review! No negativity here - Just realistic reality of what a horrible, unorganized, tacky, mismanaged, chiseling screwed up place to say the least! This place is soooo tacky, they had to chain down the damned antibacterial gel - Really? Like someone was going to steal it? They had a ceiling tile practically taped up so it hopefully wouldn't fall down on anyone! Then they had a tacky little exam bed made for someone about 3 feet tall!! Jeez! Unbelieveable! They don't explain anything on the phone and they lie to you when you set up the appointment to come in for your lousy $50 a study - first by telling you it will only be an hour and a half, second by NOT telling you you will be required to take a series of tests, and fill out all kinds of crazy paperwork, Plus be subjected to take an EKG by a student, who is not even a qualified real employee. On top of everything else, there was a total psycho in their lobby, who was screaming obscenities so loud, she could be heard from the second floor and everyone from the second floor came down to the first floor to see what the hell was going on. The girl working there told this psycho that she could not participate in a study because she had already participated at another locations. This psycho screamed, yelled, threatened the place and the girl working there, and they simply told her to "leave the building". and she refused to leave! I thought she was going to pull out a gun and start shooting - yes, she was THAT crazy! Nobody called the police or anything! They have no security there at all! I agreed to the stated 1-1/2 hour study, and I was there THREE hours - then they tried to cheat me out of my agreed amount of $50, by bringing in a check for a Lousy $25!!!! I nearly blew a fuse!!! I told them I agreed to do the study for $50 not $25 and they needed to pay me the $50 as agreed, which they told me it would be on the phone which is $50. I really had to put up a fight to get my money - it was ridiculous after spending twice the amount of time there and then for them to try to cheat me out of $25 was absolutely insane and unprofessional! I finally got them to write me a check for the REAL amount of $50 and after three hours which was supposed to only 1-1/2 hours, I was finally on my way! Being in the state of total distrust of them, I went to their bank in Century City, which took forever in a day to cash a lousy $50 check. They had to call the clinic, wait for the right person to talk to to get the authorization to cash the damn $50 check, call the bank manager to approve it, and if that wasn't enough, then they had to screw me around some more by not giving me enough validations to pay for the parking and I had to go back inside and really had to nag them to death to get the correct amount of validations to get out of the damed parking lot of the stupid bank! I am more than livid about this whole experience! I would not recommend this clinic to anyone on the face of the earth! It is the worst place ever!! Unbelieveable!!! Stay away from this place no matter what they do! They are liars, cheats, Time-wasters and completely unprofessional!!! What a scam! read more

See all

I contacted Dr. Lydie Hazan at 310-289-8242 and saw her at her office in Miracle Mile which is located at 5800 Wilshire Blvd., Los Angeles, CA 90036. The office has a fair appearance, but when I looked around I noticed that they are still in boxes. They have been at 5800 Wilshire for the past two years and they are still unpacked which to me is unbelievable and very unprofessional. Her staff is fairly nice, but seemed tense and overworked. Well, the whole office seems unruly and all over the place so unhappy staff members are not a surprise. When I first met her, she walked into the exam room wearing stilettos and a bright red dress under her [white doctors'] coat as if she were still wearing the same outfit from her previous night out. She spent an adequate amount of time talking to me about my medical history and made sure I was healthy before she prescribed me any medication which seemed to be a good sign. Unfortunately a week after I started taking the medication, I began to feel ill due to severe side effects. I then had a hard time contacting and scheduling an appointment for follow up with her so I made my own decisions in regards to discontinuing the medication [which I really don't recommend without consulting a physician as it is dangerous and a major risk to one's health]. But when I finally got a hold of them and made an appointment, she did not even see me! She had her PA [physicians assistant] see me and run tests. I ultimately terminated our "doctor/patient" relationship during my second visit. It upsets me very much that she, as a physician did not seem to have interest in [healing/helping] her patients. Not only that, but she didn't seem to have a good relationship with her staff either. I heard crude comments, saw two of her nurses crying, heard her shout from her office and witnessed her fire someone. I guess she's not much of a people's person and I could understand people's disposition against her. As for my health, I do not feel confidence or comfort in her being my physician due to her lack of interest in both my health and well being. read more

Axis Clinical Trials - Medical Centers Near Me - Los Angeles, California

Worst place for externship, you will not learn anything from horrible staff she have they are all underpaid and mad to the lady doctor, the doctor offers cheap rate expects you to clean 4 bathroom on a daily basis it was a nightmare. Doctor will remove staffs on the schedule for 2 mos or 3 mos she has 0 respect to all of her employees very sad. Her clinic has the worst layout and you will work w her parents like a mais and mailman they will took advantage of you dont waste you're time here read more

Staff made Me wait 4 hours to finish my appointment. I also got a hemotoma from an injection and staff didn't care.

The owner hires contractors who, in good faith, provide services and then she refuses to pay them with NO explanation for refusing to do so. It's a game to her. She knows small claims court is not worth the time. Not an ethical person. Warning all contractors to stay away. read more

I went in for a check up. They weren't concerned at all about my insurance, they were only concerned about my health. They made sure my safety was the number one concern and they were super clean and everybody was wearing masks and gloves and the staff was friendly. I had a thorough check up, everyone was friendly. read more

The comment left by Lydia H., is an absolute and boldfaced LIE. In my departure everyone knew I was not pleased and I even had one of your workers later call me in error, but when she realized who I was already knew I wanted nothing to do with your establishment. Also, after leaving I wrote you an email regarding your establishment and lack of professionalism and sent you links to every bad review on social media that I left. I have no idea what it took you over a year to finally respond to this one. As far as the boxes, they are EVERYWHERE just like another reviewer stated years ago. Your dishonestly further proves you are unscrupulous and should not be trusted as a person and (un)professional. The other reviews of your nasty negative attitude are more correct and it definitely rubs off on your uncaring staff, they are definitely a reflection of you, liars and uncaring. And just a tip, close the door to your office, I'm sure no one wants to here your loud personal calls when they're getting their vitals checked. You and your lies are DISGUSTING. read more

I realize that in person appointments are difficult right now during the Covid-19 pandemic, but the staff at Axis Clinical Trials went above and beyond! I needed blood work and labs. The place was very clean and staff were all in Masks and and gloves ..Dr Hazan was so great explaining my results what I needed to focus on and was so through. It was an all around excellent experience during a a rough time read more

I still haven't had anyone get back to me about if this issue has been taken care of. Please Lydia you said you would take of this and that this has never happened, but when I was there, 4 people were there about the same thing. read more

I have been a patient at Axis on and off for over 5 years.My experiences here have always been extremely professional from my primary doctor all the way down the chain of employees. They are very accommodating to your needs and concerns during your stay no matter the duration of time. I would highly recommend looking into the variety of studies they offer to see if one will be of benefit to you. Regards David B. read more

Dishonest business. The owner hires contractors and refuses to pay. Unethical, unresponsive to emails and phone calls. I almost feel sorry for her employees, then again they are not forced to work there. read more

Apparently my first review was flagged for "personally attacking". This is not an attack, this is insight that future patients NEED when determining whether or not to choose this facility. I recommend not wasting your time here! Lydie Hazan is RUDE, incompetent, and her patient care is subpar as far as I've witnessed. The compassion & ethics that she lacks is appalling. She has no respect for her staff or patients. I have witnessed her yelling at employees & belittling them, she doesn't care who's around to hear it. The atmosphere is cold, no one seems happy to be there. A great staff starts with a great leader & it looks like she has failed her staff. If I could give 0 stars I would. Avoid this waste of space at all costs! Go to a credible facility, not this joke. read more

Not sure who you need to retrain because the doctor who was rude and unprofessional was you. Never in my live have I met such a horrible person. That says a lot. You need a new profession. You are not better than anyone else. You are simply a glorified con artist. read more

Came to take part in a clinical trial, and was pleased with the overall outcome of the experience. The initial contact I had via phone to set up my appointment was conducted by a well informed and respectful staff member named Adriana. She advised me of all I'd need upon arriving and walked me through all procedural points. When I arrived I was greeted by the staff, and the trial itself was done just as I had been informed. I'd most definitely take part in a future study and recommend this clinic to others! read more

Total waste of my time. Their prequalifiers tell you anything to get you in the door and they Dont compensate you for wasting your time. They should be trained to be more thorough and professional, instead of desperate sales people just trying to get anyone to agree to come in. I would not recommend this trial study facility. Plus their compensation is very small if you do indeed qualify after they make you spend hours waiting. Please make sure to never call me again. I'm out an afternoon and travel expenses. And they stuck me with the needle before realizing the study was not available to me. I leave reviews based on negative experiences so that others can be aware of past experiences. Good luck~ read more

I think this place was great the staff were amazing. They payed for every visit it wasn't much but worth it. I did had to test some product. It was a great experience. read more

I disagree completely. Granted, the office may seem unorganized, Dr. Hazan is one of the most qualified and professional Physicians to have EVER treated me. One may wish to review her impecible reputation and CV before making blanket statements of a negative nature. I can describe my opinion of Dr. hazan in one word: wonderful. --Rabbi Alan Abrams www.rabbiabrams.org read more

I have had nothing but trouble with them--the combination of incompetence, unreliability and insensitivity is hard to find. The last time, I had to undergo TWO dynamic prostate studies, for them to tell me I didn't qualify. This time, I had a previous appointment cancelled because the doctor wasn't there; and fortunately I took the trouble to call to see if they planned to keep tomorrow's appointment. Well, actually, they didn't. When were they going to tell me? After a 3-bus 2-hr trip each way, that's when. Did they apologize for having canceled me without notifying me? Nah, not in the least. I've done many other clinical studies (Cedars, UCLA), and these guys are like unreliable and uncaring teenagers. read more

I have been getting treated at axis and must say I'm very satisfied I know there a few negative reviews about the place but everything seems legit here obviously some people won't qualify for treatment due to not being severe for requirements of treatments but if you do qualify I insist you guys must try the place out. I've been getting treatment for my psoriasis and I drive all the way from San Bernardino every 2 weeks so ignore the bad reviews and try to worry about your health instead of bad reviews. God only gave us one body let's take care of it and treated. read more

This business calls and asks you to come in for a clinical trial then does not pay you as promised. Do not waste your time on their clinical trials. I was told to come in for a roscea study and was promised $50.00 for the visit. When the visit was over they refused to pay. I protested and they brought out the recruiter and the receptionist told me that this hardly ever happens with him. She admitted that is does happen quite frequently. Yes it happens because they promise compensation for their study but do not pay. They are liars and crooks. read more

Hi, I'm here to give my experience with Dr. Lydie Hazan and her wonderful staff. I gotta tell you, her office and PA literally saved my life last week! Let me give a little background first. I have been going to Dr. Hazan and her awesome team since 2007. I heard about a clinical trial on the radio that led me to her original office near Beverly Hills. It was constantly busy but the staff always did their best to accommodate. I was happy to participate in the trial especially because it involved having certain tests done that I could have never afforded as I am an independent contractor and don't have medical insurance. Since that first trial, I have been asked to return for various others and they were always timed perfectly so I could receive medical attention that I would have otherwise had to do without because of cost. Dr. Hazan was the doctor who treated me the most and when she was with other patients, her PA's were all great. The last couple of years, her growth was quite obvious, from her office suite near Beverly Hills to now a gorgeous 2 story building in Miracle Mile. Her genuine care for people and her dedicated staff made this growth possible. It's no wonder why she has expanded so fruitfully. Now back to how my life was saved by this incredible team. For months my body was shutting down slowly but surely. I was getting really tired, no energy, and my hair was falling out terribly and other stuff that I'm too embarrassed to mention was happening to my body. I chalked it up to stress. I wanted to go to the doctor to find out what was wrong with me but, again, I have no medical insurance and no money for even a check up. And to be honest, I was too busy to even find time to go. It had been such a long time since I even had a pap. In all the stress of moving to a new place and finding more work and getting use to a new environment and then catching that awful flu that's going around, I forgot that Dr. Hazan's office called me and asked me to be part of a clinical trial. I was not sure if I could still be seen after all that time had passed. But when I finally called back, they gladly made an appointment for me and within the next few days, I was in. While I was there, it turned out that the trial required a pap. The PA was surprised to find (sorry to be graphic) an old tampon stuck deep inside of me. I was SHOCKED! And she was even more astonished that I wasn't a victim of toxic shock syndrome. My skin was looking kinda grayish without makeup, my hair thinning and my body was getting more and more bloated with toxins. A couple days before going in, I had such vivid thoughts of my Dad and my ex boyfriend, who both have died within the last couple of years, waiting for me. And I was feeling like I was going miss everyone I care about and wondered who would take care of my 2 kitties as if I were going on a long trip and never coming back. I feel that visit saved my life. I was shutting down for sure. Needless to say, she removed it quickly and now I'm trying to detox massively. I suspect It's gonna take quite a while for my hair to grow in fuller and my body to de-bloat. But I'm so appreciative that I am alive! I spoke with Dr. Hazan a couple of days later and she too said that toxic shock syndrome could have taken my life. I told her how much I appreciate her having her doors open and for what she and her marvelous staff are doing to help people. Clinical trials help so many people from their findings but it's also soooo important that the participants go for their own sakes too. I was struck so deeply by this experience, that I even offered Dr. Hazan to work for her in whatever capacity she sees fit. I truly believe my life was saved here and I have nothing but sheer appreciation and gratitude for Dr. Lydie Hazan and her entire team! Thank you! Thank you! Thank you! Sincerely, Patty Luna read more

This place is amazing! I love the staff and appreciate what they do! They really look forward into helping you in the best way possible! I will definitely recommend to others! Thank you Axis Clinical Trials! read more

I had a very enjoyable experience. The Marketers are the BEST. The Staff upstairs treated my family so good. The area surrounding made my visit even better!!!!!!! read more

I came in recently for a study and was happy with how my visit went. The woman I spoke with on the phone made scheduling my appointment very simple. Once I came in, the medical staff explained everything to me so that I understood the process. It took a little bit of time, but that was expected. I would come back here. read more

I am amazed by the review from Danie L. As for the boxes, any clinical research organization that serves as many people as does Axis Clinical trials is bound to have supplies coming in from UPS, fedex, and regular mail - constantly. As far as professionalism, I have worked with Dr. Hazan for two years and I am not tense. As far as the demeanor of the rest of the staff - when I first walked into their doors, the thing I noticed is they are all business. Sorry to hear about your side effects, it happens, and patients all sign an informed consent agreement before treatment, so you were aware beforehand that it can happen. I sympathize, I too suffer the side effects (permanently) from medication. And I was never in a clinical trial. As far as the stiletto's go... I never noticed that before... but Doctors are people too... perhaps you expected to be treated by a priest. It amazes me that Yelp would publish such a derogatory account without checking the facts. Dr. Hazan is a dedicated physician and if I had gone to her instead of the people I was treated by, I would probably be better off. Did you ever consider that the people who she followed up with you are highly qualified professionals who I myself am privileged to consult from time to time. In fact, when I came in one day with a sketchy EKG one of the techs read it beautifully and told me everything I had myself suspected. But again, Dr. Hazan has been a joy to work for and I look forward to many more years ahead at the Axis Clinical Trials. Everyday I see dozens of people come through the office and get the treatment they need for disorders including Asthma, heartburn, STD's, psoriasis, rheumatoid arthritis. In fact, Dr. Hazan's patience for her patients is remarkable. read more

I made an appointment on the phone and mentioned I was coming from Orange County and wanted to make sure I at least got the initial fee to come for the test. I was told that i would and I even called to reschedule and asked again if I was going to be getting the initial fee and was told yes. I get to the office for the test and was told I don't qualify and I'm not getting the initial fee. I drove over an hour to the appointment. they seemed to not care. I will not deal with axis again. I don't like their business ethics. It would not have hurt them to pay me the $40 they agreed to on the phone since they made a mistake and didn't inform me correctly. read more

I have been doing clinical trials with Impact for several years. They always pay right away and upfront about everything. Dr. Hazen is very nice and personable. I would totally recommend anyone who wants to do clinical trials go through them, not only is the staff friendly and personal, there are plenty of different trials for everyone and you get a little extra money too. read more

My review is soley based on facts and not on feelings. Therefore, this is an objective and accurate review that comments on structure, management, organization, and efficiency. All content is relative. I have been working with Dr. Lydie Hazan for several months. After working here for several months, and getting to know the C.E.O. more personally I can affirm that she has a great character. Dr. Hazan is direct, honest, very sincere, and has no tolerance for laziness. Dr. Hazan is always available by text, phone, email to address any concerns employees or trial participants have. She is very personable, warm, and has a great sense of humor. The Representative Agent is understanding, flexible when working with you, and a very pleasant individual overall. C.E.O's Professionalism, Communication, Medical Knowledge & Experience (I am in no position to rate this but its way way high), Management (organization and structure of CRO), Involvement in studies (very hands on and knows everything that is going on) are absolutely stellar. As a whole, the organization is highly organized, efficient, and adheres to Good Clinical Practice Guidelines. All members: investigators, research coordinators, recruiters, have clearly defined roles and are interdependent upon one another. Therefore, communication is paramount to accomplishing tasks, achieving progress in studies, and minimizing errors. Compared to my prior position, ridden with frequent communication breakdowns and lack of transparency, workers here are exceptionally professional, humble and cordial. This dynamic stems from a top down approach, meaning Dr. Lydie Hazan gives employees a generous chance to prove themselves in the work environment and make a meaningful contribution. It is logically induced that Lydie Hazan M.D. C.E.O. genuinely cares about the well being of her employees, and she cares about the safety of the participants as well. She has even called the office to follow up on potential concerns she had regarding several participants. The 45 day contract is a good thing for two reasons (my opinion): 1- Should immediately signal that regardless of the job title you possess, your contribution will have long term effects on the clinical trial which will effect validity of results and potentially expedite an effective pharmaceutical with a favorable safety profile; thereby, improving the quality of life of many. Honor your position, because you are potentially affecting someone's quality of life. 2- Clinical trials are team dependent. If an employee lacks skills or competency in critical areas, validity of results and speed are compromised. Therefore, other members on the team may be overburdened with work and unnecessarily frustrated. read more

As my daughter has been a patient of Dr. Hazan's for over eight years, I believe I can give a review that is based on a great many experiences. Dr. Hazan is undoubtably the most caring and professional care provider I have worked with, and I have met many doctors. My daughter has a rare condition, and has many medical appointments. The only doctors visits she looks forward to are those with Dr. Hazan. She goes above and beyond the call of duty, is warm and upbeat, and always makes us feel as though we are her favorite people in the world. Her staff is always kind and efficient. Dr. Hazan makes herself easily available, and we have never had a problem getting an appointment. We always feel positive and hopeful when we leave her office. I cannot give her a high enough recommendation. read more

My experience with Dr. Hazan was very positive. She was professional and attentive and made me feel like I've known her for years. The rest of the staff at Axis Clinical Trials are also really nice. In just a few hours I had a free physical exam (which is great since I don't have insurance), got free medication I need, and got paid for the time I spent there -- this is the place to go for clinical trials. read more

Dr. Hazan is an incredible Doctor and person.. i just finished my extern and came in for a interview with doctor exactly a week later and she hired me on the spot. she first heard what i wanted from a job site and than offered me a position... she had multiple positions opened and she asked me which one would i preferr. Now im making a pay check i have amazing hours and schedule and every day that goes by i gather more experience and she believes in my skills and my fast learning techniques. read more

I like this Clinic. The receptionist was very kind and all of the staff members including the RN answered my questions from the document I needed to sign. The staff members had some difficulty drawing blood from my arm because my blood was thick but they brought in a pro to resolve the issue in no time. I have never seen a pro like this. Overall, they were very friendly. Of course, I was paid more than what was advertised as the Clinic upgraded its policy. I really don't understand how some patients are not paid. The clinic is legitimate. Dr. Hazan is a wonderful CEO and MD. I told her I would refer my friends because the clinic was not a pro in Japanese language and that I am willing to help. I am really hoping my referral would afford both the Clinic and the patients pleasant experiences. These friends already emailed me and told me that they were paid and had a pleasant experience. read more