My first visit (it won't be my last) Took my vehicle because a/c blowing hot air. They also did a…read morecomplete inspection and they did find a couple of things that needed repair. They sent me a complete thorough explanation along with photos. All work was completed in a timely manner. They are super friendly. I highly recommend them.

NOTE: this review is from over a month ago…read more Great experience! Took a vehicle here for pre-purchase inspection. Greeted immediately and offered something to drink while I waited. After inspection, was sent a comprehensive evaluation AND was taken through all the points by Brian (Bryan?), and shown/told that car had a coolant leak that was likely going to result in having a $5000+ repair sooner than later. Some of the BEST $ I ever spent! I ALWAYS suggest pre-purchase inspection of ANY used car, irrespective of ANY dealership saying "we thoroughly inspect all of our vehicles."

Travis is the best! I'm a female going in for a car that's making a funny sound... knowing…read moreabsolutely nothing about cars. Travis educates me, explains what is going on in simple terms, will show me pictures or faulty car parts that he pulled off my vehicle...but more importantly doesn't swindle me. If you're a woman who is used to being taken advantage of at car repair shops look no further! They are honest & will treat you right here! I'm so glad I have a place I can go to that's trustworthy and close by.

I've changed my 1 star review below to a 5 star review due to the excellent customer service…read morereceived from the owner, Mike. Mike sent several apologies and went above and beyond what most business owners would do in a situation such as this. - He refunded me for the missed alignment and the cost of the new tire. To find this kind of honesty is rare and it proves that he operates his business with integrity. Knowing this, I would not hesitate to bring my vehicle directly to Mike in the future if need be. Mistakes happen, and he was quick to correct it. Thank you, Mike! ********************************************************* My husband brought my car over to AZ Automasters in February of 2024. We had never been there before, but I had just had new control arms and ball joints put in and since the tires were also brand new, my mechanic who did that work recommended an alignment. AZ Automasters kept the car overnight and my husband picked it up the following day. My husband stated that he asked the employees if the alignment was off and by how much, and that no one could answer his questions or seemed to "know anything about anything." But he did say that the employees working the morning he picked it up were not the same ones who were working when he dropped it off. He didn't leave feeling super confident but they said the car was done so he left and that was that. This car is kept in a garage, has not been in any accidents, hit any curbs or anything of that nature, and is well loved. I have put 8000 miles on the vehicle since the alignment. The other day we realized that the tires should probably be rotated and were horrified to notice that the outside of the passenger front tire was completely bald, the inside of the tire barely worn. We went over to where we purchased the tires as they are warranteed to 80,000 miles, but because they deemed it an "alignment issue", I had to purchase a brand new tire out of pocket. Not only did I waste $118.00 at AZ Automasters as they did not complete the alignment I paid for, I'm out an additional $145 for a new tire and still need to get the car aligned. I'll certainly be getting alignment, but it won't be at AZ Automasters. *Edit* I just had a front end alignment at a reputable shop where the employees actually care about their customers. They had to take a torch to the tie-rod jam nuts as they were totally locked up on both sides. This would NOT have had to be done had AZ Automasters done the work they were paid to do a year and a half ago. Also, this shop, who did the alignment using lasers, was able to show us via computer what they adjusted and how much, which AZ Automasters could not do for us. And this new place was cheaper! Lesson learned to shop around!

Outstanding service! Walked in without an appointment for oil change! Was out in a hour.. what a…read morelucky girl I am!!

I originally chose Christian Brothers on McQueen and Guadalupe because they appeared organized,…read moredetail-oriented, and professional. I purchased four tires for my Ford Transit work van and trusted their recommendation, assuming they were providing the correct tires for the vehicle. Less than a year later, one of the tires began splitting. I took the van to another shop that was closer because I did not feel safe driving all the way back to their shop. It was at the new shop where I was informed that the tires installed on my van were not properly rated to handle the weight of the vehicle and should not have been installed in the first place. I contacted Christian Brothers to explain the situation and was told I would need to drive the van back to their shop -- despite the damaged tire -- for them to determine whether anything would be covered under warranty. While I was getting the quote elsewhere to replace all four tires, Christian Brothers called back and offered a slightly lower price if I purchased another full set through them. In the end, the difference was only about $100 compared to the other shop. A shop I had never even used before, and that was the cost with no additional warranties or discounts (like Christian Brothers was claiming to be giving me). They stated they were giving me tires at cost and not charging for labor, not true. They tried to make it seem like they were doing me some huge favor by giving me such a small discount. Their front desk employee, Eric was as "helpful" as he could be throughout the process, but overall should have pushed harder with his upper management to resolve this. They should have completely comped the price of the old tires as this was their, dangerous mistake. Now they're not only making money off of me but also causing me to lose additional money by missing work to fix a problem they caused. I'm extremely disappointed with how this situation was handled, especially considering the original tires that they chose were improper for a work van like mine. All of this resulted in me needing to purchase two sets of tires within a single year!!! I expressed to them that being without my van would result in loss of money as it is my work vehicle. They had no concern for my time, money and no sense of urgency to resolve the situation that they caused. I had to leave my vehicle with them for more than a day the first time and again overnight the second time. I would NOT recommend this place to anyone!

Very knowledgeable..workmanship is spot on and Steve is awesome ! They know what they are doing so…read moreI feel safe bring my car there !

Steve and crew at H&I Automotive are so professional and informative and take time explaining your…read moreissues. They follow up with you to make sure the work they did was to your satisfaction. We have been going there for quite a while to have work done and we have never been disappointed in the quality of their work or how professional they are. I highly recommend them for your automotive repairs. Thanks

TLDR: Everything you want in a mechanic. Honest, communicative, and experienced…read more We recently lost my step-dad and needed to make sure that my mother's car was safe and reliable. Their team made quick work to pick out the important fixes, all of which were at the right price. Turnaround was quick and Rickey was communicative throughout. Thanks guys.

I brought my car in because it was making a noise every time I started it. I was told the timing…read morechain needed to be replaced and that it would fix the problem. I paid approximately $4,400 for the repair, but when I got my car back, the exact same noise was still there. I contacted the shop and was told the car was fine and to ignore the noise. I was also told the repair was covered by a six-month guarantee. When I brought the car back under that guarantee, I was then told the noise was caused by something else and that I would need to pay for additional repairs. When I asked for a refund because the original issue had not been fixed, the owner became angry and used profanity toward me. I understand that diagnoses can change, but I expected the original problem to be resolved or for the guarantee to be honored without being charged for more repairs. Unfortunately, my experience left me very disappointed, and I cannot recommend this shop.

I needed some repairs on an exhaust system Wade installed seven years ago, (I blew out one the…read moremuffler seams). I ordered the same mufflers, because they sounded good and lasted 7 years. I was in and out in under two hours. While they had it up on the lift, they replaced four hangers and made sure the 3" exhaust pipes in my 66 GTO were still positioned correctly. No noises from suspension travel, and sounds perfect. It's good to see the next generation performing great work.

They had to cut my exhaust in order to install it, which was the first red flag, although I must…read moreadmit it does seem to be staying in place quite well. I know this, because I had to go under my own vehicle and torque the nuts to spec after driving 500 miles, which is recommended. I mentioned this at the time of install and the guy told me that they would be able to handle it for me for FREE when the time came, which I think should be expected considering that every new exhaust should have this treatment. Instead, when I called back they told me that I would have to pay, and then couldn't even give me a straight quote. I was only able to reach two of the nuts on the exhaust, but they didn't need any tightening luckily. Here's to hoping that any other nuts are torqued to spec, because I can't afford to be overcharged at this point in my life.

Best service I've ever experienced at a shop. You can tell that they care about the work they do…read more The final result speaks for itself. My A/C is working better than ever before

I specifically told them to ONLY look and find out what is wrong with the AC. There were no codes…read moreon my car and everything was checked before taking it there. Got an estimate for all these other things...$3400.00!!! There is more yet I am going to leave it at they don't do what the customer requests! And the AC wasn't fixed.

I've taken My Truck for repairs a couple of times and I've been very pleased with the service &…read moretimely service

Did not tell us it was $200 JUST for a diagnostic check to tell us what's wrong with the vehicle…read more.. save your money and go to an ethical mechanic.