Referred to Valleywide Cooling after contacting 2 other a/c companies and denied coverage by my…read morehome warranty. Jim and Margaret are amazing Fantastic customer service and follow up. The best is the price paid. Quality unit that will run more efficiently than the 13 year.old one they removed and replaced.

Very professional came on time. Very nice Margret in the office so so sweet very nice. The…read moretechnician Johnathan very nice professional fixed my problem

We had a toilet leak and I "frantically" found the best plumber in the area! To start, their…read morebooking system made it easy to schedule an appointment. But the best surprise was them having availability immediately! Paul and his son, Nathan, were so kind, efficient, and professional and I'm so relieved that our issue was resolved faster than expected (and at a reasonable price). Then, this morning, I received a call to make sure everything went well - talk about an amazing customer experience! Coming from the CX world, this is how it should be done! We have other projects in the coming year and we can't wait to work with them again.

I waited a few weeks to post my review on this company. Our hot water heater went out and we had…read moresome water damage to the drywall and it was an absolute mess. I called this company because it was highly recommended on Nextdoor. They came out, got the situation assessed, and got me a quote. They were not pushy, they were friendly, and they got hired on the spot. There was a relatively new technician with the company that did some less than great work when the job was done. I called, complained, and just about wrote a bad review. Gold star was able to turn things around. They answered my frustrated calls, there was always someone to answer the phone, they communicate effectively through text and phone call. They came out and fixed everything that needed to be fixed and did what it took to make sure the job was done the way they pride themselves in the work being done. It's beautiful. 5 stars for: - Quality - Price - Ease of Scheduling - communication - follow through - personal responsibility - Compassion - Reliability - Professionalism I met several of the technicians and I would recommend every last one of them. Some star players that I can remember the names of: Katrina, Mike, and Anthony. I know there were several others so I'm sorry I don't remember your names. Thank you. I appreciate the service and cooperation in getting this job done - the right way.

We explained what the problem was with our washing machine before they came. The guy showed up and…read morelooked at it for 1 minute and immediately said the grinding and loud noise means the washing machine is done and would cost just as much to buy a new machine. So we paid $125 for someone to come and immediately say it's not worth fixing. I think they knew ahead of time it wasn't worth fixing but sent someone out anyway and took our money. Just didn't sit right with us. On another note the tech that came out was very nice and explained the situation. We just feel robbed.

Our LED board light went out in our fridge. Called and ordered a new one since we were still…read moregetting power to the plug. The new board did not work as well so we called Thomas Home Services. They were nice on the phone, stated they would charge us a tech call fee to come out and determine what the issue was which is understandable. They stated after they figure out what the problem is, they would apply the $125 service call to the bill if we moved forward with the repairs. After the service guy came out, which he was very nice and knowledgeable, he stated it was the 2 small switches in front and our transformer underneath. Stated it was $680 - $125 for everything. We agreed but they stated they had to order the parts and they would come back the following week around Tuesday. Tuesday came and we did not hear from them. I called them on Wednesday and they stated the parts came in and would have someone call me. Again, another day went by and no one called. I had to call back in where they told me they could not come out until Tuesday or Wednesday of the following week and would put us on the 1st stop at 8am. We scheduled for Tuesday. 8:20am came by and no word. I called and asked if someone was coming and the lady stated the service guy had to stop by the parts store to pickup the parts and then would head our way. The guy finally showed up at 8:45am. Mind you, I was advised the previous week by 2 people the parts were in and they already had them on hand. After the service guy installed the 2 switches which took about 10 -15 min, he started on the transformer. After we swapped out the transformer, he proceeded to advise us that it was not the transformer but most likely something with the internal wiring and they would have to pull the built in fridge out and start to tear things apart to find out where the break in the wire was bad. We did not want to spend the money on that. They ended up billing us $400 for 2 switches. I spoke to the manager and he stated they don't charge by the hour, just what the billing time states for the parts. I asked him for a breakdown of labor and parts and he stated they don't do invoices that way. I would assume it is THEIR way of covering all the labor they did on our fridge for something that did not need to be replaced which they misdiagnosed from the beginning. Now, here comes more horrible service: I looked under the fridge to see how things were put back as I had a bad feeling after what they did on the above. The service guy only put 1 screw back on to hold the cover plate. He did not put the other 2 screws on. After I took the cover plate off, the service guy did not put the transformer cover back on as well. He shoved it back under the fridge and put all the screws under the fridge laying on the ground. Every time you call this place, they asked you how they can put a smile on your face. What a joke. I would never use this company nor recommend them. They did not finish the job and wasted our time/money.

Very honest company!! Gerald gave me an approximate estimate over the phone and confirmed when he…read morecame out to house. He didn't try to upsale me on an expensive unit I didnt need. Install team was professional and courteous. They went above and beyond!! Will continue to use tgem for all my future hvac needs.

I just had a technician come out from AirZona and I am very happy with the service I received. They…read moreseemed very honest and were helpful. They repaired a minor problem at no extra cost and now my AC is working again!

This business is horrible. It took a BBB complaint to get warranty, paid in full receipt, rebate…read morepaperwork. Did not fill out rebate paperwork. Did not work with us when we told them that how they were installing the main line was unacceptable. Had to hire another company to come a fix their installation after they were trespassed for assaulting me on my property.

They came back and replaced the fan. That LOUD rumbling noise is gone, and now it's quiet again…read more Thanks!

Prompt and professional service. Would recommend them. Just had basic checks and estimates.read more

Fast, friendly and knowledgeable. Our technician was prompt and fixed our issue. He answered all…read moreof our questions. We would recommend Rite Way Heating, Cooling & Plumbing to our friends and neighbors.

The A/ C works great! The contractor came back and finished. All looks great and works well.read more

Anival and his crew were extremely professional and efficient when they installed my 2 Bryant…read moreresidential units. Their prices are very fair and the crew was respectful to me, the family and the property. I'll definitely come back to them when it's time to look at insulation for the attic. Huge thanks to LunAireLLC for their great work

I hate dealing with my homeowners warrantee company, but have to since my water heater went out…read more They have selected 5 point plumbing for me and this is the second time I deal with them on another property. With that said, they've been very curious, came in and checked out the heater literally the next day, told me what's wrong and ordered the new water heater, dealt with the warrantee company and within 3 days we got a new heater. Austin is the technician I dealt with and he was very professional and curious, came in within the estimated time and installed the water heater, cleaned up after himself and I couldn't be more appreciative of the work he has done. Definitely will be requesting them if I ever have a plumbing issue again.

5point Plumbing was assigned to me through AHS home warranty. Dustin contacted me Sunday afternoon…read moreto schedule work for Monday. He gave me a standard service window and a 20 min heads up call. He arrived promptly and on time. He did a quick troubleshooting and explained the issues he was seeing with the toilet flapper and the faucet leak. He was profesional and courteous completing repairs required on the toilet and the faucet in my master bathroom.