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    Bachman Auto Group

    2.2 (14 reviews)
    Closed 9:00 am - 8:00 pm

    Services - Bachman Auto Group

    Bumper repair

    Auto frame testing

    Rear-end damage

    Auto steering and suspension repair

    Bachman Auto Group Photos

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    4 months ago

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    2 years ago

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    7 years ago

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    3 years ago

    Salesman think they are really funny and waste your time. Don't waste your time with this group.

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    10 years ago

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    8 years ago

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    Courtesy Buick GMC

    Courtesy Buick GMC

    (44 reviews)

    Please do not buy or get your car serviced here…read more Two weeks ago my 2021 Buick Encore GX car started giving me error messages below. Shift to park Trunk open Windshield wiper fluid not coming out Check engine light came on. My husband took it to Autozone on Hurstbourne at Stonybrook and got a diagnosis of ECM error codes under powertrain below. U18D5 U18DC U18D7. He checked those fuses and said they were good. I then call and took my car to Courtesy Buick this past Monday. Dropped off with Trevor Crichfield and he said it would be $199 for diagnostic test. He went home that very morning as it was evident he was sick. He did text me to let me know someone else would reach out to me. No word on Monday then I texted their number at 11:30 Tuesday. Travis Goedeker who is Service Manager calls and tells me I had to have battery replaced, shifter replaced, trunk latch replaced and windshield washer pump replaced at a cost of $2800.00. I declined and asked him to get me size of shifter on whether it was a 4 pin or 6 pin and said he would find out and call me back, then said my total would be $240. No I was quoted $199, where do you get $240. He said $40 shop fees. I refused to pay the $40 stating that should have been told at the beginning. He then stated "I went out of my way to get you size on shifter". Oh so you don't do that anyways for a customer??? How dare you say that to a customer I said. Picked up my car, did not get copies of 5/6 pages of details but only two pages. Have left a voicemail to Travis Godeker to provide those and have gone to corporate to file a complaint on this so called Certified Service Manager that couldn't diagnose my car correctly after speaking to Frank Mooney when I left and went straight to OReilly's only to have them tell me the same thing that Autozone said. You don't need a new battery or any of those other items replaced. These are error codes where your car is not communicating from under your hood to bumper and this is what's causing the issue. Called the GM who called me back with his so called certified service manager and they both tried to over talk me and talk to me like I was stupid. He then said he would refund my money for me to go elsewhere. Supposed to be mailing me a check. Guess what Mr. Mooney? Your so called service manager isn't so certified in his field or him or your tech lied and tried to get $2800.00 for what the real cause was and is now fixed. The BCM FUSE was not in the fuse box. Did you really diagnose my car or just give me some bullshit story thinking I would fall for it and try to charge me $2800.00 for a fuse. You are both pathetic and are not the caliber of what the SWOPE family who never treated people like you two have. We have bought over 7 cars from when SWOPE was there and two after they left. I will NEVER buy or service a car on your lot again. Please friends and family do your homework and don't let this place try to walk on you like they tried do with me!!!

    My truck has been there 3-4 times now with issues covered under warranty and have been told…read moreeverytime that "they don't have a loaner." Every other dealer I have dealt with in the past had no issues with giving me a loaner. The receptionist in the shop department is always extremely rude and the employees always seem to be super rushed and confused. I do not recommended getting any work done here ever.

    Neil Huffman Acura - Neil Huffman Acura in the evening.

    Neil Huffman Acura

    (49 reviews)

    We came in around 10am to look at a pre-owned Acura that was sadly sold that morning. We started…read morelooking around and found the perfect car for us. We were complimenting the sales manager for how smoothly they ran things around here, boy did I eat those words. When we settled on the car we wanted, we went through and signed all the necessary paperwork, I was nearly jumping out of my skin with excitement when we signed the paper allowing them to "post a photo shaking your hand in front of your new car." A little while later, we were met with extreme disappointment to find we needed a co-signer in order to be approved. I was hurt and a little annoyed that they went so far with the paperwork despite not knowing if we could actually take it. We got in our car, pulled to the other end of their lot, we made a few calls and found a co-signer. We were gone for less than 5 minutes. We pull back in, hopeful tears in my eyes, to give the information for our co-signer. They started processing it and we waited over an hour to hear an answer. I'm in disbelief when after all this time, I finally heard the word "yes". My mother is who was approved as the co-signer, they said they just needed her to come sign a paper and we are good to go! My mother is a care giver to my disabled step dad so she had to ensure everything was safe at home before she made the trip to help us get our car. After only 30mins of waiting on my mother, we were called into an office, at 3:30pm, to tell us they sold the car to someone else, who test drove it after us at 1pm. They said their company policy is "first come first serve" but I guess they mean "whoever can give us the money the fastest" because they will apparently sign papers and do financing for the same vehicle for multiple people at the same time. I cannot begin to express the disappointment, the heartbreak. I don't want to speak on my personal life and mental health, but simply, the mental burden this experience has been to me is unreal, but what's even more unreal is hearing the talk amongst the salesman that this is the SECOND time they've done this to someone THIS MONTH. To the salesman, Dan Defler and the new cars sales manager Nick Dampier, that robbed us of our vehicle and our incredibly kind, humble and patient salesman Malick of the commission he deserved, I mean this in the most disrespectful way possible, screw you.

    I've been sitting in the waiting area for six hours waiting for them to do an oil change.read more

    Bachman Auto Group - bodyshops - Updated June 2026

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