Julian and his team were extremely transparent and honest about my oil leak. [[HIGHLIGHT]]They took the time to explain everything clearly, answered all of my questions, and never made me feel pressured.[[ENDHIGHLIGHT]] It's hard to find honest and trustworthy service these days, and I truly appreciated their professionalism and communication throughout the entire process. Also, thank you to Xavier from GoodGuys for recommending me to them again. I truly appreciate the referral and excellent customer service. read more

First off, if you have a car older than let's say 2007, DO NOT TAKE IT HERE FOR ANYTHING OTHER THAN AN OIL CHANGE. this place said they could do fuel work on my old bmw, and they ended up not being able to do anything on the car, so i took it back. they also charged me 1000 dollars as a "deposit/theft," and they kept the car sitting on their lot for 4 entire months, they also ripped apart a bunch of the hoses trying to fix the car. they also destroyed a plastic fuel part, which they got a replacement part which is meant for a kitchen sink. not fuel injection. i found the part online in 30 seconds. [[HIGHLIGHT]]they also had the audacity to insult me by calling me impatient and mechanically incompetent when speaking to my family members.[[ENDHIGHLIGHT]] i fixed my own car in a week, doing more work on it then they did in 4 entire months. on jackstands too. what a joke. [[HIGHLIGHT]]excellent liars, i mean pathological too, they kept saying it would be done the next week and then the week after and so on[[ENDHIGHLIGHT]] read more

Bailey European - Auto Repair Near Me - Fresno, California

There thieves are being reported to the BBB! Took the Mercedes GL in for a general service, a/c check and filter replacement, leaking oil filter and coolant leak. $1500 later- the same warning lights were turning on. Took it back in and they had the gall to charge another $1500 plus for other trumped up issues. A few months later- the exact same issues have arisen- took it to the Mercedes workshop only to find that they'd stuck the heat exhaust from the engine with duct tape! and the heat from the engine was heating up the rest of the engine space - now we have to get the entire engine cover replaced and the original issues still exist. The total repair and replacement cost is about $10K!!! Damn them all! read more

Staff is wonderful and work is top notch, prompt and reasonably priced. [[HIGHLIGHT]]Bailey has handled all of my services, repairs and other issues.[[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]Amazing customer service and well priced.[[ENDHIGHLIGHT]] Joseph went above and beyond to process my service warranty and maintained regular contact. They are truly the best automotive shop!! read more

Took my boxster in because it wasn't starting and I had asked them 2 things to fix. Get it to start and figure out why my car is running so poorly. It was in the shop for a week and they finally got it to start and all it was, was a battery. Okay fine no big deal. I asked them to take my car out for a spin because I know my car is running poorly. 2 days go by and they finally take it out they say it's running great no problem. I'm like okay well it's there so might as well have them look at other stuff. 2 more weeks go by and they never fixed any of the other issues I asked them to look at, I've had a enough and pick up my car. First drive off the lot the car is still running poorly and it barely makes it home. Next day car doesn't start. [[HIGHLIGHT]]They are liars and scam artists with no communication skills what's so ever.[[ENDHIGHLIGHT]] Never bringing it back to them again read more

Where do I start, I absolutely love these guys! They've been able to take care of me the last 4 years with me NEVER walking away disappointed!! I've owned multiple Bmws and they've done damn near every service from something as simple as spark plugs to big repairs like replacing my entire cooling system (on my 325ci, and my 335i Xdrive). Reasonable prices, amazing customer service, and there's been multiple times I've taken my car in one day, and got a call that the jobs done the following day if not the SAME DAY for smaller jobs, even if they are JAM PACKED! Extremely trustworthy guys and I'm grateful to have a genuine group of guys over there @ Baileys Europeans to work on my beamers! Great to see them getting a new shop too, can't wait to see it!! read more

$1100, 4 visits and told I don't know what you want me to do for you.' I brought my BMW in when a warning came on regarding the drive train. I was told it was the solenoid. They changed my oil and replaced the solenoid. The check engine light was still on - Julian was not sure why. Took it back since driving home, it was driving very rough. They said it was their fault, Julian said, 'sorry young lady,' a hose wasn't tightened properly. Check engine light was still on. Told it could be the cams but he couldn't be for sure. I then drove it an hour each way to work, it smelled like burning oil, I figured it was from the oil change until on the second day, when I arrived home, there was oil pouring from underneath, splattered all over the engine and steam coming from under the hood. Julian said, 'just bring it back sweetie' We just fixed what you brought it to us for, we knew there were oil leaks but you never mentioned it. I asked if this is usually addressed when the diagnostic is done, he said, we just fixed what you brought it here for. Never mentioned oil leaks to me. I bright it back and was told that the gasket around the oil cap had to be replaced. Got into my car, the check engine light was on. He turned off the check engine light, pretended to check what triggered it, said it was the gas cap - mind you, no one had touched the gas cap, 'go ahead little lady, should be fine.' I got in, the check engine light went on. Turned the corner and drove back in, Julian threw his hands up in the air and says, 'I don't know what you want me to do for you?' $1100, 4 trips, oil stains all over my professionally color stained driveway. I then took it to German Autoworks in Clovis & worked with Shane. Paid another $300 and was told the seal to the solenoid was never replaced and oil was pouring out of it. It's been a week - no check engine light, no leaking oil, no little lady or sweetheart to this Masters prepared professional woman read more

Bailey European - Auto Repair Near Me - Fresno, California

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Great service and friendly staff. Everyone is knowledgeable and make you feel like they care

Excellent con artist and liars. do not ever bring your vehicle here it will leave in worse condition than when you brought it in. If they make a mistake, they will not rectify their mistake. They will find every reason under the sun to get out of it and leave you with another visit to another mechanic to solve the problem that they created. They cannot own up to their mistakes like real men read more

I took my car in for a certain specific issue . Got told different prices . Car was in shop for over a month . Got my vehicle back and was not satisfied with the work that was done. I was having the same issues with vehicle shutting off on me .Took the vehicle back due to oil leaking and car smoking from a part they replaced . I did not feel like I was taken care of for the amount of money that was paid ! read more

I've had so much trouble with my mini Cooper. I've taken it all over Fresno, Santa Cruz, San Jose. I've taken it directly to the mini Cooper dealership, which is a 2 1/2 hour drive for me. when it comes to needing my car serviced I will now go here. I was recommended this place by a customer of mine from my work. I needed a transmission coil and an electric wastegate actuator and let me tell you if I would've went to the mini Cooper dealership. I would've been paying thousands. At this place, Julian, the owner did more than meet my satisfaction. He was willing to make sure my engine was properly worked on by professionals who knew what they were doing rather than the last sketchy place I went to who was not even certified for BMWs or mini Coopers, moving forward I trust no one in Fresno with my car except for Bailey European if you have a mini Cooper or even a BMW, no matter the cost bring it here so you know your car will be properly repaired. I'd rather pay more money for a good job than take it to a place for a cheap cost and receive a cheap repair. read more

I have taken my Mercedes here before and my Porsche. They have always gone above and beyond with service. Julian and team are very experienced and I trust them taking care of my cars. Thank you for such great service! read more

Very fast, no nonsense. If you have a European car, these guys are the pros. Reasonable pricing, thorough work, and got my car out in a day! Don't think twice. read more

Stay far far away from this shop. they are as incompetent as they come. Dont be fooled by their fake high reviews. if you read closely they are mostly maintenance jobs that they got good reviews on. oil changes, tranny flushes and filter changes etc. if your issue is any more complicated than this they will destroy your car don't do it. they had our car for 4 months after quoting 5-7 days. ya you read it right. we got our car back after returning it 3 times throwing over 20 codes and all kinds of missing parts. he tells us to take it to bmw and he'll pay what's deemed his fault well he disappears and denies everythin. Julian is a scam artists and pathetic loser. he actually at one point told us about all his whack personal problems and asked us to basically forgive him. then he turns around and destroys our car then lies about it. so now its lawyer time! read more

We have been following Julian Bailey around since he left the Mercedes service shop years and years ago. Him and his team are wonderful people and he has always taken excellent care of our vehicles. We trust him completely and refer all our friends and family to him. read more

Julian and Jo are the best! These guys are trust worthy, and knows what they're doing. Genuinely great people! I took my 2007 bmw in here after Weber at the time would no longer honor their work and basically told me I must be nuts that my car was fine... it wasn't fine. It took the guys at Bailey's a few days but they figured it out and ended up replacing a few parts that were on the brink of exploding basically. These guys saved me from a potential nightmare. They never doubted me and patiently listened when I explained what my car was doing in really lame nontechnical-terms. I sent my mom here on another occasion for her window and she still raves about what a great time she had while waiting for them to replace a few parts. I really can't say enough good things about Bailey's! Quality work and wonderful people. I look forward to taking my 2012 bmw in for an oil change soon. read more

Was very impressed with Bailey European. Very responsive, fair and thorough. I genuinely felt that they cared about doing the right thing, and not doing things that were not necessary. Just honest, good people, that are also very good at their trade. What more can you ask for? I've already recommended them to 2 of my friends. read more

My BMW broke down (coolant hose tore in half) and I was stranded 6 hours from home. After calling the Fresno area BMW Dealership and them telling me they couldn't fit me in for 15 days even though they knew I was 6 hours from home, I asked the tow service who they recommend I call. They recommended Bailey European. I'm so thankful they did. Bailey ordered the needed parts right away and had me back on the road home in 1.5 days. They were very courteous, friendly, professional, and efficient. And their shop looks clean and organized. Thank you! read more

I had several quotes to repair my Range Rover. I have to say that Bailey's European went over and above to assist me. They are a pleasure to work with. If you ever need something worked. on i highly recommend Julian and his staff! Thank you for the superior service. I will be back and share my experience with evert read more

Top notch shop and friendly staff! Great communication, pricing and service! Highly recommended!

I had a incident happen to my vehicle so I called Bailey European because BMW was booked too far out. They were able to take a look at my car the same day and ordered the parts I needed. I came back once the parts were delivered and it was serviced the same day. Mind you that throughout this process they were very busy and as I seen many vehicles coming in and out of the shop. Yet they managed to squeeze me in. Julian, Chris, and their staff were welcoming, fast, and reliable. They also washed my car when the service was finished; which I thought was nice of them. I definitely recommend this place to anyone looking to fix their vehicle and would come back again. read more

Saved at least $250 compared to a dealer, plus Julian will stand behind all the work! Took care of our little Corolla, but saw some luxury cars when we were there (someday, sigh). Highly recommended! read more

Bailey European - Auto Repair Near Me - Fresno, California

2007 Mercedes C230 Sport. I changed the radiator, water pump, belt, tensioner and 2 idler pulleys last June 2022. May 2023 i saw water pump was leaking. With my pride dinged, I went looking for a shop. Praying for a sign, I saw an article about the owner being a collegiate water polo player. My girls play polo, so I knew the hard work he has done. Julian let me know that my work seemed good and that the part had failed. I dropped it off @ 7am and @815am he called with all the things he found during his inspection. He then told me the most important things to do first. At 330pm my phone rang and it was Baileys European calling to say the water pump and crank position sensor were done and it was ready to go. INCREDIBLE! Julian supports the working man with his shop hours and prices. Thank you Julian and the Baileys staff....Shane read more

I highly recommend Bailey European. I decided to try Bailey European based on word of mouth and Yelp reviews. They were extremely friendly and honest from the first phone call. My BMW X5 has black smoke coming from the exhaust and they let me know it is covered with my extended warranty and to take my car in to the dealership to get it fixed for free. The Bailey team serviced my car, and fixed my front brakes and all for a very reasonable price - I am guessing, based on my research, cheaper than the dealership. The turnaround time was quick. Julian and Chris have earned a lifelong customer in me! read more

I've been coming to Bailey since 2013 and will not let another shop touch either of my Benz's. Julian, Joseph and the crew are highly recommended. They are a professional team and take great care of their customers and do quality work that they stand by. In turn, I have referred several friends/colleagues to this fine establishment. Come on by and let them do the same for you. read more

Julian is great to deal with. They were way less than the BMW dealership and feel that they actually care. Taking my European cars there from now on read more

I've been trusting Julian Baily and his team with several vehicles. They have serviced our Honda, Cadillac, Mercedes, Audi, VW, Kia and Hyundai. We have a big family! He has helped us with opinions when we were in other cities. He took the time to listen and give his recommendation. His team is trustworthy and I always walk away knowing my vehicles and bank account were protected. These guys are the real deal. I don't do many reviews nor do I give a great rating easily. Recommending Baily European is a no brainer! read more

Julian and Joseph took great care of me and got my truck out on the same day. Thanks to them, my truck now blows super cold AC, which of course is a must-have in a Fresno summer. These guys are great, quality service at a fair price and excellent customer service. You will not regret taking your car to this team, they've got you covered. read more

Julian Bailey is the owner of this great automotive shop. Julian used to work for Mercedes Benz of Fresno and when he left there started a shop with his partner at another shop before moving on his own in this business. Most all of the mechanics there have worked for either Mercedes Benz or BMW dealerships and they really know their stuff. When compared to the other shops that specialize in European automotive repair, I have found that they are the least expensive and have never over sold me on items that I really did not need. I have taken my MB to Julian ever since the manufacture warranty expired. His business seems to be outgrowing his current location as word of mouth has gotten out to where he is now. His shop also works on other manufactures, other than just European. read more

Customer service here is second to none! Very fair and honest, very thorough. Took my SL500 in because convertible top stopped working, hydraulic fluid leaked everywhere. They not only repaired but fixed a few other issues, always calling me first, keeping me informed.... much appreciated! When I picked up my car it was spotless and had a fantastic shine that not even pricey car washes had ever achieved. Thank you Julian! read more

These guys really know about great customer service! Not only did I get my breaks done for a great price, they provided me with a ride back home while my car was being serviced, and they made sure to get my car back to me in a timely manner. Definitely my new go to spot for maintenance on my Mercedes and I've already been recommending my friends and family with BMW's & Mercedes to give them a try! read more

I have been bringing my car here for years and trust the owner and mechanics. They are booked so you have to make an appointment but it's worth the wait. read more

Julian is the best. Went to get my Audi serviced somewhere else they told me I had a leak but wanted to charge me to tell me where it was coming from, he inspected my car for free then quoted me the cost for the parts and the labor it was honest and straight forward, they showed me where the leak was and each part that was going to be installed and did it all within the next day. honestly couldn't recommend it enough. read more

Took my 2007 vw new beetle in due to leaking fuel concern coming from rear passenger wheel well location. Told them check engine light was on. They ended up not seeing any leaks, they cleared the check engine light. Advised me to come back when / if check engine light comes back on. Charged me $100+ for what? Of course the check engine light will come back! It was for a evap leak! I felt they should have told me, hey! We could not find fuel leak but we did test it to see where the evap leak was, but they didn't . And clearing the CEL and telling me to come back if it comes back on makes me think they just want to charge charge charge for more $$$$ when they could have gone out of their way to investigate further about my concerns. Disappointed at their service. 2 stars because they washed my car , lol. I ended up taking my car to another repair shop who straight up told me THE issue, they did a smoke test to see where evap leak was coming from , honestly told me the part was expensive (evap canister from dealer $900+) and recommended I search online for the part, which I did and bought part for $600 and changed it myself!! CEL gone!! And they only charged me $65!! If I had stayed with Bailey auto to fix my issue , I might have unnecessarily paid more than what I did. read more

I would be remiss if I did not give a yelp rating to this business. I took my BMW 528i to Bailey European automotive for an engine light. I was hesitant but went based on the other yelp reviews and after getting my car back I can see why the ratings are so high. This business and the owner, Julian , operates with integrity and honesty. I found home to be very honest about the diagnostic of my car and the amount to repair it. My car was challenge to repair as the diagnostic codes were all over the place. Julian made absolute sure that everything was running PERFECT. There was even one moment when I said oh everything's fine and he requested that I bring the car back for a follow up just to check things out. I will never take my car to any other place for repairs besides Bailey automotive. Not to mention they dropped me off at work and picked me up when the job was done. read more

I've been taking my German cars to Julian Bailey, owner of Bailey European, since he opened his shop. Every single individual who works there knows exactly what to do before you ask the question. Julian, Joseph, Chris.. everyone. I just brought my car home today, and Julian being Julian, he checks everything, not even things I've had a concern about. And anytime the cars go in for an oil change, he does a full check on every system. He even had my older BMW towed to the dealership to diagnose an electrical issue. The cost is fair, and I'll never go anywhere else. 100 stars 7 BMWs so far, so road worthy.. read more

Great service and they saved me $1400. BMW Fresno made an overblown recommendation on a problem that I had on the cooling system. Bailey team looked at it and told me that the extra repairs were not needed at all. They and saved me a lot of money! Great work Bailey team! read more

I hate to write this b/c they're super nice guys, but I made an appointment the day before, no one wrote it down. They didn't have the oil filter, so had to go and get one, couldn't figure out how to get the air filter back in the car. 2 hours for an oil change. I despise dealers, and want to keep my biz local, but damn my time is valuable too. read more

We took our BMW in for brake repair. They were honest, fair priced and helpful. We were very pleased with Bailey European and will be back for future service and repairs. read more