Second day in a row attempting to get an oil change from here…read more The man came out and said that they were waiting for oil guy. The day before. We've been here before and he can only do the oil change on the opposite. Came back this morning and still the same problem .. you are an oil change place!!! Such a waste of time. I will not recommend this place unless you want to keep having to come back. ZERO STARS!!

This place is a hidden gem. I have been taking my vehicles here for 14 years and have always had a…read morepleasant experience. They are always courteous and quick. I fully recommend taking your vehicles here for your oil change service.

Great service and excellent quality work. The team is very professional and very knowledgeable…read more Good prices.

Not from this area at all, was out here for work. And woah! I wish I had these guys at the…read moreValvoline by my home. I was greeted with such authenticity and high energy, you can tell the group of gentleman working here have a great dynamic with each other and their guests. They are professionals as well in their services. Very respectful and active listeners. Thank you for the complimentary car wash as well! #TeamYucaipa lol

Male staff was great with helping us and our tires. He was able to fill some air to get our tires…read moreat even pressure all around. Welcoming and friendly. You'll have to open the drivers side door to get the correct psi for tires and scan in vehicle as new or returning customer. Worked efficiently and didn't hesitate to help. Three bays available for service. At the time it wasn't crowded and we didn't have to wait very long. Entry drive way is on the east side of the building. Exit on the south side of the building. Spaces were well organized.

I went to Valvoline to get an oil change. I need to start using a local oil change company for my…read morebusiness and personal use. Well I went there this afternoon on July 8 at about 2 o'clock in the afternoon. There was about five cars ahead of me I was prepared to wait but then when two other vehicles came and they let them in front of me after the employee shuffled the cars around I waited over an hour and still didn't get seen. I backed out and I will not be back again with my car or any of our fleet cars. I would consider making some changes or have a conversation with your group on who is next in line for priority. Bad move.

Typically not out here dishing out 5 stars. To compel me to review you've gotta be either really…read morebad, or oppositely, really good. That being said, I never had a good experience with any tire shops prior. Either they don't care or they hate their jobs. The manager Randy, certainly loves his job. Super knowledgeable, and honest. 2 tire balances, a road force balance, a test drive, over the course of 4 appointments and I was finding myself a little annoyed at the situation. The tires were found to be defective, and there was no hesitation to rectify the situation. Tires were ordered, claims on warranty were presumably made, and new tires installed right away. Although a shop like this charges slightly more than others, it's because they incorporate road hazard insurance, balancing and rotations into the cost. I'm glad I purchased my tires from them, and I recommend for anyone looking for a no hassle no headache experience, and included support on tire maintenance. Special thanks to Randy. I don't think I'll buy my tires anywhere else.

So here's the thing, I sm a Beaumont resident, the Beaumont location is a lot closer to me... but…read morewhen you call and deal with rude ppl you go elsewhere. I like Les Schwab I've for the most part have had good service, with the exception of the same guy from Beaumont. I called this location & spoke with Enrique, honestly this dude I feel went above and beyond. I made a same day appointment to get my rear breaks & rotors done, and he was ready to serve me! Got my car serviced within a couple hours, a reasonable price (for today's market) and I'm happy. Thank you Enrique for a job well done! Everyone at this location was very helpful and greeted you as they cxmd in contact. I'll be back here again.

I've visited this Firestone a few times, and every experience has been positive. The entire team…read morehas always been friendly, professional, and reassuring whenever I've had issues with my car. As a woman, it can be difficult to find mechanics you feel comfortable trusting, but this location has been amazing. They always take the time to explain the pricing and walk me through exactly what they'll be doing to my car. I recently came in with a flat tire, and Camryn was so kind and welcoming from the moment I walked in. She explained everything step by step, answered all of my questions, and made a stressful situation feel manageable and stress free. This shop genuinely cares about their customers and make sure you understand what's going on with your vehicle. I highly recommend this Firestone to anyone looking for trustworthy, knowledgeable, and caring services.

I had taken my car to get a simple oil change... next thing I know I needed 4 tires a radiator…read moreflush, tire rods, synthetic not regular oil 30$ to 120$ wow. after double checking with my mechanic yes the tires were expired, my car i bought had 51000 miles. my mechanic doesn't sell tires but said that should be a priority... so I took back to firestone... oh yeah the tire rods were marked with silver marker left by another mechanic before we bought car. so any ways I took to firestone had tires done, radiator flush, tire rods and oil change all upsold (which they get commission to upsell) 1600$ after that done i felt comfortable taking the car to chula vista from forest falls. after leaving a canceled concert we were in traffic and bam my car started smoking and my dial overheating we pulled over opened hood and yes was over heating... I waited a while and when I checked reservoir it was empty... wait it was just filled (which stupid me I didn't check, I trusted gary from yucapia calif. firestone.) no coolant.. I put a gallon of coolant, luckily I had, because of my wife, and drove to gas station. bought another gallon because must be a leak somewhere, nope still full. stayed at hotel till morning, and to put .25 of the new gallon to fill to max cold. checked under car, no leak no fluid on floor. drove back to forest falls, no leak no over heat, what the hell, Mike from furestone called about my bad review, said he would like to check it. I declined and took to my mechanic, he checked and checked, and drove it and checked everything nothing wrong... asked why my freon was empty because he checked it the day before we took it to firestone and it had freon... gary from yucapia must have emptied it to sell us a compressor, that was bad.. lieing scumm.... and wouldn't u guess it I checked and the old marks on my tire rods still there, apparently he didn't replace he adjusted and charges us for new.... no sorry no my bad., just a response we couldn't have done anything wrong must be your car.... I wanted a refund for the work that caused my car to overheat and the tire rods he didn't replace. my mechanic before all this happen showed me the marks, and since I am a senior on a limited income, he told me whe should replace tires more important do those first, and that's when all hell broke. I bet if u would respond with ur dealings with firestone in yucapia, I would get more bad reciews with your dealings with firestone in yucapia.. I want a campaign of bad reviews, be honest don't lie., honesty is best policy and firestone needs to learn that... pls blow up Facebook with your honest bad reviews help write a wrong.

The customer service at this location is amazing! Jon and Kristie were just awesome! I got new…read moretires and brakes and a wheel alignment not only were they fast and friendly they went above and beyond and stayed open an extra 20min. So I could pick up my car the same day. I have a 2018 Kia. My son has a 63 Nova and was having a hard time finding a tire shop that could do his alignment. After trying I think 4 other shops he was able to get his alignment done here at Pep boys in Yucaipa that was about 4 months ago and the tires are wearing well and no pulling they do great work here I highly recommend!!!!

Everytime I come here I'm always amazed at how well I'm taken care of. This is one of the few…read moremechanic shops I've been to n in years that doesn't make me feel like a burden for asking questions about my vehicle and it's all thanks to Kenneth. He is always willing to explain any concern I have with my vehicle and I'm always so grateful to see him at the front. I wish there were more people like him in the field. I'll keep coming back to this location as long as he's there.

Great service. Fair pricing/value. Honest owner. I like to maintenance my own cars. This way I have…read morea sense of pride of ownership and care for my car and if I screwed something up, I can't complain or blame anyone else but me so finding someone who I trust does good reliable and honest work is important to me. And my reality is I don't always have the time to do maintenance myself or some maintenance jobs I prefer not to do myself and choose to outsource the work to a mechanic. Yucaipa Auto Service is my choice!

Fast, good value, Quaility. It's known that you can only have 2 of the 3 for any type of service…read more I'd argue that Yucaipa Auto Service often does all 3. Pedro is very trustworthy and has repaired my jeep many times over the years.

I first messaged this place on the Yelp app, and they guy was very responsive. He gave me a fair…read moreprice and stuck to that price once we took my car in 2 days after. They did a Rear brake pad change and brake fluid flush to my 2021 BMW 330i. Overall good job and fast.

I'm super impressed by the professionalism and the speed and quality of work that was provided…read more The service requested was to have front brakes and rotors replaced. They got the job done quickly with a great price. The value of their service is simply unmatched by any other. I highly recommend these guys over everyone. I'll definitely will continue to come and have my car serviced by them. Sorry Fritz Ford you guys suck and have lost my business forever!