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    Bakersfield Ice

    4.1 (9 reviews)
    Closed 9:00 am - 4:00 pm

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    10 months ago

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    9 years ago

    Bakersfield Ice helps us every single year. We so appreciate their support for the animals.

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    Tutti Frutti

    Tutti Frutti

    4.3
    (156 reviews)
    $

    Long overdue review, but I've BEEN coming here as my to-go place, and I've got many positive things…read moreto say. If anything, it's ALL positive. First off, place is clean. Usually the owner on shift, and he's very very friendly and overall down to chat about the latest things or anything going on. Am I biased then in this review then? Definitely. Plus, they got dippin' dots right by check out (hard to find them in my case). When you go to a place a ton, and you've occasionally decide to take a breather and sit down with your sweet-treat, just trying to let time pass. I go there. And it's so swell that the owner is so chill about that, just a nice atmosphere and he'll occasionally ask if you're doing alright, lend an ear, ask about your day. He legit (not joking I have examples) cares. He cares for the customers. One instance, a construction worker came to get a cup to-go as he worked nearby, and wanted to get a treat for his daughter back home. When the owner found out he was gonna make a drive all the way to Taft, he... and I'm so serious. Went to make a small ice contraption-cooler so it would be safe travels and hopefully not melt till then. And it was just one small order!? This happened somewhere mid-last year but I remember. Another instance. I wanted a sweet treat before I left back home, but my keys battery had died (and that's a first). I bought the batteries and everything but had no clue how to open up my key and fix it. And (yes I'm a girl) but I really got scared my nails would break if I tried (and maybe even failed) to pry it open. At checkout I asked if he could open up the battery pack with scissors (I was gonna try to do it myself with a YouTube video at the table), guess what. Owner OFFERED to change out the battery for me. And did. Said he had similar experience for mine and did it just out of the kindness of his heart. Remarkable really. And while he was doing that, he was helping customers and holding conversations with his regulars while multitasking, but he swapped out the batteries for me and saved me a WHOLE hassle. Eternally-eternally grateful. I don't know if there's a max word count, but those are my two biggest moments that solidified that I'd really be coming back. Really is a staple place people return back to, I've seen it. Many families stop by and they like the owner too. They all hold conversations and sit down. It's a very very welcoming place. Also, 10% for students with student ID. I rest my case, best EVER Tutti Frutti place I've ever gone to.

    During my visit, I felt embarrassed, belittled, and treated like a child when the owner told me, "I…read morewill serve you, it's an infection control issue," after I attempted to serve myself from what appeared to be a self-serve yogurt station. The comment was made in front of my boyfriend, making the experience even more humiliating. I remember experiencing similar treatment from the same owner during COVID, but those restrictions have long since passed. As a capable adult, I found it confusing and frustrating to be reprimanded for using a setup that clearly appears intended for customer self-service, with cups readily available for customers to take and the machines visible in the lobby just like all the other self serve yogurt establishments. What bothered me most was not being served, but the manner in which I was addressed. I left feeling embarrassed, judged, and unwelcome. If customers are not permitted to serve themselves, the business should clearly operate as a full-service establishment with menus and staff taking orders. Instead, I was made to feel as though I had done something wrong for following what appeared to be the normal process. This was my second negative experience of this kind at this same Tutti Frutti, and unfortunately it will be my last visit. Customer service is about making people feel welcome and respected, and I will not forget how this Owner made me feel a second time.

    Bakersfield Ice - icedelivery - Updated July 2026

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