I hated the way the nail tech was doing my nails. Didn't do my cuticles, came for a simple acrylic…read moretips and a soft pink color. My nails looked like they were already a week old. The shaping was horrible and made my nails look weird because she didn't use the same size nail on both hands. Then got an attitude because the color I chose didn't match the color in the bottle. Saying the polish is old. I ve come here multiple times and had to end the service just to get my nails done somewhere else. I will never be back rude and a waste of my time and money.

I RECOMMEND the 1st Row Owners/Techs for nails:…read more - Jay/ Amanda / Angie/ Ron Pedicures: - Lee my #1 then........ - I can not remember the other 2 Tech's names BUT: 1 is a thicker lady with a few tatt's she is on the younger side (age) 1 is a little older super sweet always made up (face) and wears glasses and a mask!

I came here for a mani pedi on a weekday. They weren't busy at all so I was helped pretty quickly…read more They have a great selection of colors! As soon as I got settled I got asked if I wanted a drink. I just opted for water. They started with the pedicure. I was pretty happy. The water temperature was hot which is what I like. The tech was very accurate and did a great job. Once we were done we walked over to get my nails done. I decided to just do a basic mani (I usually do gel) and was pleased with it! It didn't chip for a long time and it looked like I had gel on there. My nails were manicured just right and it was nice and shiny. I would definitely come back and next time to try the gel polish!

Mia did a great job, only issue is I was told $55 in the chair but got to the register and it was…read more$65.

I had an extra long lunch break, went in as a walk-in appointment. The customer service this…read moreestablishment was provided from the time I walked in, all the way to the time I walked out was absolutely phenomenal!!!. Everyone was so friendly, chatty and very accommodating. I went in for a full set, throughout every step my lady kept making sure I was liking the progress, she made me feel like all my opinions mattered to her and made sure her services for me were exceptional!!!! I loved my experience, and I will be continuing to drive all the way here just to get my nails done!

I loved getting my nails done here! They were very attentive and kind. They made sure that I was…read morepleased with the service. I will definitely be coming back!

Very good! The place was a bit messy and closed off so maybe if you are clostophobic you will have…read morea hard time. The technician is very friendly and makes good conversation. There's a tv if you want to watch and music also. My nails are strong and beautiful until now and it's been over 3 weeks. The cuticle was taken as much as we do it in Brazil which I love bc it makes the nails last longer also. I recommend price is very good.

I tried to schedule an appointment through the app, but it wasn't clear whether it actually went…read morethrough for Wednesday. Since nothing showed up on my end, I chose an available time on Friday and sent a text to confirm. She replied that I was scheduled but didn't specify which day, so I assumed it was Friday because that's what the app displayed. She later canceled my appointment without reaching out first, saying I missed the Wednesday slot. When I tried to reschedule, she refused, saying I was a no-show. During the exchange, she told me I "knew better," which felt unnecessary and unprofessional. After much back-and-forth, she eventually allowed me to rebook, but the interaction left me uncomfortable. The process was confusing and could have been handled with clearer communication and more respect.

Honestly, you can find better. I rarely go to the shops to…read moreget my nails done and this furthered my reasoning for such. My mother usually goes here to get her pedicures. We tried our hands together. I got a short square acrylic set with gel polish ($55) No exaggeration I literally bled my entire service. I also was not a fan of my nail shape. My mother also got this same gel color on her natural nail ($28) and then because the color coat was see through we decided to do a white tip on her nail which was an additional $5 But honestly no fuss to be had but we will not be back.

I stopped in today for the first time ever for a pedicure. I was able to get my pedicure…read moreimmediately, and that is where the good stopped. Well, I was waiting for the person to come over to start work on me. I was tempted to walk right out of the place because it smelled so awful in there. I know nail salons don't always smell great but this smelled really bad of chemicals. I was too embarrassed to walk out so I stayed and I regret that. This was one of the worst pedicures I've ever had. I forgot to tell her to not cut my cuticles but to just push them and that's my fault. Communicating was an issue so I didn't try to say too much. I like my nails to be a little on the short side so I had trimmed them before I went in. The girl didn't ask how I wanted my nails she just started clipping them off and they are so incredibly short now that they look awful. It looks like I let a kindergarten do my nails.. I don't like making people feel bad so I didn't say anything to her. Maybe I should have but I just am uncomfortable with that. But I will never go back. It is a bad polish job, but there's no sense redoing it because I barely have any nails left to put polish on! Good bye $40

If you're a regular the nail techs will take their time to take care of YOU!…read more Highly recommend for an affordable pedicure or manicure. It's like stepping back in time to a salon that knows your name. Simple and charming atmosphere tucked in an old shopping center in Matthews. Give QUEEN NAILS a try if you're trying to escape the chaos of luxury nail spas with the overpriced subpar service.

Lana is the best. They're quite disorganized and way crowded. But if you have time to wait, great…read morepedicure

If you're tired, injured or just looking for a great way to spoil yourself or others - here's…read morehow!!! Omg being able to have my nails & toes done at the rehabs facility when my leg was in a brace meant the world to me. GREAT service! Clean & organized (she literally brings it all - everything from the gel colors to the mini tubs for your feet). Fast & efficient (completed both my gel manicure & reg pedi + my room mate's S&S plus reg pedi in less thann3 hours. Wonderful disposition & fun personality. I will recommend & gift to others.

I spoke to Melissa when I arranged these services last March 2023 for my 91 year old uncle. She…read morewanted the entire $765 up front for scheduling through the year (once a month for the remainder of the year). I thought that was odd - why not pay as you go? - but she told me that is how she does business and she assured me that if my 91 year old uncle died, she would refund the money fully for appointments not used. Then in September 2023 she sent an email about scheduling for 2024 and I had to schedule immediately (and pay) for the next year because she said that appointments were almost full. My then 92 year old uncle only wanted every other month appointments so I paid $620 for 2024. Unfortunately, my uncle died before using his 2024 appointments. Although Melissa asked me to give her two months for a refund, which I did, and she sent me a photo of the refund precessing a month ago - still no refund and only long, dramatic diatribes instead from her. This was my experience and I would not recommend this company and would not want other customers to fight for refunds and deal with all of this nonsense. I believe she just got back from a month long vacation which makes it worse. I hope this helps others who may be thinking of using her services.

I've been searching for a nail salon. Initially, reading the reviews made me feel like I possibly…read morecould call this business "home." I'd planned to get the BIAB manicure. I removed my polish before going seeing from multiple sources that the business was open on Sunday, 12/7/25. Not only did I waste my time & gas, I've never received a returned call or any communication to date. Clearly, the business was closed when I arrived. There was another business in a nearby suite that was opened once I made my way to Digits and Spikes' suite. To say I'm disappointed is understatement.

2.5 years after my start with Digits & Spikes I can say with certainty that this is the best nail…read moresalon in Charlotte. I'm pretty sure i've had every team member for my service and every single time, it is perfect. I have had fragile nails my whole life. Normal and gel polish come clean off my nails. Acrylics always break and damage my nails even more. Since starting BIAB with my girls, my nails are so much stronger and healthier. Their range of talent, colors, and service is the best i've ever received. The small space with appointments only is so personable. I hate going to a salon that feels like a factory; one in, one out, with questionable attention to detail. Always the opposite here. Snacks, coffee, water, good vibes, and comfy chairs is the cherry on top. I live in Dilworth and gladly battle the traffic for the best mani ever!