Helen, Bobo, and Jenny are all fabulous. I've had a variety of services now (including gel and Dazzle Dry manis, both regular and fancy pedicures), and the quality is always excellent. Being able to book online is a dream, and I've never had to wait like I have at some other salons when I arrive for my appointments. read more

I don't usually write reviews, but I felt really disappointed with my recent experience at Bamboo Nails. I arrived 15 minutes late for my appointment, I called to let them know and the front desk let me know they'd only have time for a regular mani-pedi instead of the service I originally booked. That was fair, and I agreed to it. However, when another customer wanted to add more services to her booking, the front desk suddenly came back to me and said they no longer had time for my mani-pedi at all. Even though I still had 45 minutes left in my original appointment slot. It felt like they were prioritizing appeasing another customer at my expense, instead of honoring the appointment I had already adjusted to. It was disrespectful and unacceptable. After pointing out that I had driven 20 minutes and had already agreed to the reduced service, they finally went ahead with my mani-pedi. The technician did a decent job, but the way the front desk handled the situation left a really bad impression. read more

A few years ago I went to this spa but didn't love it. However I needled a mani pedi so I decided to give it a second chance. I'm so glad I did. My nail technicians Kim and Tracy were excellent. The front desk staff were very sweet and the ambiance was very relaxing. I also appreciated how clean and pretty the interior was. I'll now be a regular! read more

Massage with Jing was a top 5 massage!! She was so good and less expensive than many other places in SF.

The quality of the technicians, the clean, non toxic products and the peaceful vibe keep me coming back. I treated myself to a spa day at Bamboo Spa while on vacay. Bobo took care of my nails with a gorgeous Dazzle Dry mani and Jinny restored my feet with the Sayonara pedi. Jenny hooked up the eyebrows, helped to correct and reshape them, they look amazing now. Then topped off the day with a fantastic massage by Jessica, she smoothed out my worst spots and eased my travel pains. The whole experience was seamless, the staff professional and friendly. read more

Bamboo Spa - Nails - Skin Care Near Me - San Francisco, California

This is now my third visit to Bamboo Spa, and as they say, third time's the charm. Not that the first two were bad, far from it. My first experience was a Thai massage (Sofia), and at the time, I really needed the stretching. The second time, my legs were aching, so I booked a 30-minute foot massage followed by an hour-long session with CiCi, and both were fantastic. Today's visit focused on my lower back, and although I couldn't pinpoint exactly where the pain was coming from, all I had to do was describe it. Ekaete found every knot that was causing the problem. I left feeling lighter and completely relaxed. Thanks, Bamboo Spa, can't wait for the next one. read more

WOW - awesome service was delivered from the moment I arrived. So nice to be warmly welcomed by the front desk managers and the nail staff was lovely. Their attention to detail was superb during my Gel Mani and regular Pedi. The cleanliness throughout is great, including the restroom. If you're looking to chat on your cell and pay a pittance, this isn't your place but if you're looking for inimitable detailed nail services in a zen like setting you'll love it. And they've fabulous array of polishes - new brands and healthy too. read more

Unfortunately I'm unsure of the fabulous woman's name that took care of my nails and feet. It was either Jenny or Jenna. I came with a friend who is a longtime customer of theirs. I am so glad that he brought me to this spa. They do not provide any acrylic services but gel, of course. I honestly have not experienced my nails being meticulously manicured. The product that is used is a very good product. It's been a week and there's no chopping or dullness whatsoever. My foot massage was hands down the best I have ever received. I told my friend about this place who lives over 80 miles away and she says, she's coming. read more

Bamboo Spa - Pedicure - Skin Care Near Me - San Francisco, California

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After a long flight, I recently experienced very poor treatment at bamboo spa leaving me feeling extremely disappointed with the service provided. This made me feel Disrespected and I would not recommend this establishment to others until significant improvements are made to their customer service practices.". I called Ahead to Schedule a foot massage and pedicure. when I arrived the Receptionist downstairs attitude was not welcoming at all towards me, after my foot massage was done. they asked me to pay and then told me that my pedicure service was cancelled with no explanation.. PS I saw Rat Droppings! read more

Beautiful spa. They have both an upstairs (massages) and downstairs (mani/pedis). Was clean and spacious. Came in for a deep tissue massage and it was decent, however, I wish the sheets on the massage bed were nicer quality. It was pilled up and wasn't the best to lay on. I also wish there was a a disposable cloth/liner they put on the headrest. Would be nice to have during a pandemic when we are all trying to be a little more cautious. The lady did a good job, but talked a lot so it wasn't as relaxing as I'd like. read more

I had a real San Fran Saturday Spa day today at Bamboo Spa! Awesome hours of stellar service starting checking in with lovely attentive ladies then upstairs with EM doing my 1hour deep tissue massage to take my aches away. Then a treat of the Pumpkin Facial with Emily (WOW what a fabulous 60 minutes experience and I don't recognize my new reborn face!) Topped off with a great gel mani with Susanna whose attention to detail and care was amazing. Sure you can get a mani for less money somewhere but if you're looking for real caring, clean nail services with awesome products and the extra attention to detail in a zen styled environment, this place rocks! Actually Bamboo Spa rocks for all services! read more

Highly recommend Tea for a therapeutic massage! Clean, quiet, located in a fun neighborhood (Union Street) read more

Beautiful spa. It is very peaceful however the chairs / furniture can use a little love. My friend and I made an appointment for pedicures. Availability was limited so we had to be flexible on timing. We showed up to our appointment and they did not have two chairs together. We decided to wait to seat together of course. My friend picked a nail color and the nail tech kept insisting the she should get a different polish that would dry faster. WEIRD. Our pedicures were rushed and took about 30 mins max. They said they had other appointments. So disappointing that they manage this place like this. This place is one of the priciest and we picked it since we wanted to have a nice relaxing girls time ! So sad they provided the worst nail service I have had so far ! Definitely not coming back or recommending this place. read more

The woman who did my gel manicure yelled at me and I couldn't understand her and I kept my cool and apologized while she kept cutting my fingers and left me with a huge cut on my pinky. The vibe was lost because the water I got for my hands was freezing cold while the foot bath was boiling and burnt my feet. Also my sister got the same thing and the price was $250 which it was not worth because there was gel all over our fingertips that had hardened so we can't use our fingers. Then the manager told me my $20 tip was too low after I had had the worst nail experience of my life. So in total it cost me $270 for the worst experience of my life. read more

I just left an amazing appointment with Jinny who did my gel manicure. I've had a hard time finding a good nail place in SF since moving back from Marin. I'm so excited to have found this place! The clean, calm, and comfortable ambience is definitely worth the slightly higher prices. Jinny is a total perfectionist and did such a beautiful job. She was also super fun to chat with. Thank you! read more

I recently bought a massage and facial package. Very good value. I highly recommend Mira for facial, she is so friendly and does an excellent job. the massage was great too. This is a great salon that you can get facial, massage and also nails. Right near Rosie's cafe. a little sanctuary on Union street ! read more

Hidden gem in Cow Hollow on Union Street and Steiner. Mani Pedi area in lower level is clean, great selection of nail colors and the very best, skilled and nice techs in San Francisco! Upper level is massage area. Patty is the best! I get 60 minutes of reflexology and it's wonderful. Relaxing atmosphere and excellent staff. read more

Beautiful place, very tranquil. The staff is super friendly and responsive. Em was great he was at Project Zen and now is at Bamboo. I'm glad I was able to find him. Fiona is also great. She is very helpful and friendly and also aims to please. I'm glad I finally tried this place, looks very nice and the people and staff are very friendly and helpful. Looking forward to coming more often for my massages. I'm so happy to try this place. My new go to place in getting refreshed and getting my zen. read more

I had a great mani pedi at Bamboo today. I enjoyed the relaxing atmosphere. Tracy gave me a wonderful manicure, recommending a nice polish. Amy gave me an excellent pedicure. Both women are skilled nail technicians and friendly and professional. Natalie at the front desk was also helpful. read more

Nice spa, but kind of a weird set up for doing pedicures. They use a portable basin and then when you put your feet up, you keep pushing the stool made it very uncomfortable gel pedicure at $80 was just so so. read more

Customer service is on point. Was contacted by Fiona(the manager) and she apologized for the service and refunded me for the manicure. Now that's what I call great customer service and I am willing to give them another chance in the near future. read more

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One of the best massages I have experienced in the city. I came here twice; once through classpass to get the tension tamer 30 minute massage and a second time to get the 30 minute back and shoulder massage. Both times I felt so relaxed coming out of the massages. The masseuses did a great job with working out the tough knots in my shoulders and neck and applied a good amount of pressure. The environment is also soothing and clean and it is easy to find parking on the surrounding streets. Overall highly recommend coming here for the massages. read more

I only had a facial at this spa, so I will only speak to that... the esthetician was phenomenal!! Patient, kind, loving, meek, and humble. She is a beautiful lady from Kazakhstan. I am so sorry I forget her name! I must have been dreaming. I will edit this post once I call the spa to ask. read more

Very beautiful and clean spa! Masseuse was amazing-had custom blend massage and my masseuse applied the perfect amount of pressure. The music was very tranquil and I was completely relaxed. Unfortunately we had booked a couples massage but there was a mixup with the rooms so my boyfriend and I were in separate rooms which was a bummer. I also had to wait 15 minutes longer to get started but my masseuse absolutely made up for any frustrations! Also appreciated the spa recognized the annoyance of not being together for the couples massage and gave us $10 off each. Will go back-the services and spa are top notch!! read more

I got a lovely facial treatment at Bamboo spa 2.5 weeks ago when my skin was acting up. Emily did an amazing job! My skin looks and feels so much better! (I wish I had taken before and after pics) I have sensitive/oily/combo skin and I didn't have a bad reaction with the products used for the facial. I didn't walk out with a red face - which is a plus! Overall great experience! Highly recommend! read more

Excellent front desk service help with adjusting my appointment.The mail tech was gentle and meticulous.Thanks Fiona and Tracy.

I really love this place, but am disappointed with the booking system. I had scheduled a 90-min massage online and confirmed my appointment on time. When I got to the place, the receptionist told me that the person before me extended their appointment over mine (last minute I guess) so I had to wait and start at a later time. I even selected any therapist. I don't recommend their online booking for future services. Would rather just call and make sure they have secured your appointment time or else, you'll just be sitting and waiting or somebody else before you decides to extend without you knowing. Nothing they can do once you get to their location. read more

I used to LOVE bamboo spa. Would come here a couple times a week for massages and nail care. Unfortunately, it seems like the management of the booking system or change in front desk staffing, has really tanked their customer service. My last two massages I booked through their booking system online, arrived to my appointment, and the massage therapist was at equinox at the time my massage was to take place and I had to wait almost 20-30 minutes. Then she put her smelly shoes in my massage room, which was gross. Didn't book a massage for a few months as it happened twice. I booked online for an appointment this morning to give it another shot, and shocker the massage therapist was not available at the time of my booking. If the spa is not going to have their massage therapist available at the time slots that are available to book online, they should remove them from being able to be booked and have the decency to call or text me before I went to the spa. Lol In addition to the above, not all massage therapists are equal, some are really bad and not worth the money. I've left in the past with scratches after telling the therapist multiple times she was scratching me , their hands smelling like food, and some literally just rubbing oil on you rather than actually giving a massage. The only one I recommend if you are going to get a massage there, is Patty. I will no longer be going there, redmint is a better option. The only reason they are getting a three star, is from my good experience in the past. read more

GREAT and THOROUGH pedicure with the callous remover add-on!! Really a good amount of pumicing and attention to detail for the entire treatment. Will be back! read more

Very professional and friendly staff, high quality and fun procedures - amazing service that I highly recommended. I'll be definitely coming back soon! read more

One of the most beautiful and well-decorated salons in san francisco. Love the wood aesthetics and spread out chairs. Definitely not cramped and didn't feel like your typical nail salon competing solely on price. That being said, Bamboo is fairly upscale and so are the prices ($70 for mani/pedi not incl gel; $60 for a sport mani/pedi). But there is something worthwhile about the lovely experience and having two people work on your mani/pedi at the same time so you can get on with your day quickly. The staff are nice and polite. There is no loud shouting back and forth in a foreign language. My husband probably loved the jelly beans the most (yes they have jelly beans up front). read more

i love it very relaxing the staffs nice a bit pricey um I love the nails exept not even three days and they started coming off by themselves

Excellent Swedish massage 60m which I booked on classpass, which I believe is a pretty big discount from their normal prices. Masseuse did a great job and seemed to just know when she needed to adjust the pressure, very relaxing massage where I had a hard time staying awake. They were also nice enough to charge my phone downstairs, 10/10 recommend :) read more

I love Bamboo Spa! I moved into the neighborhood, not that long ago and was looking for a spa where I could get facials as I've been struggling with acne for many months now. A couple things to note - I love that bamboo spa, always switches up the products that they use as I can clearly see they are looking for the best for their clients. The staff is always so friendly and kind - especially Mira! She is so knowledgeable and passionate about what she does that it creates an environment where I want to return, and also feel confident that she wants the best for me and my skin (as much as I do). read more

Very relaxing atmosphere, super clean, great colour selection & all the girls seem to know what they're doing. Note: tips are cash only! read more

Bamboo Spa - Wonderfully relaxing atmosphere - Skin Care Near Me - San Francisco, California

I love my nails. Everyone took such good care of me. I am in SF for the weekend and needed to get my nails done for a wedding. I randomly Googled nail salons on Union Street. I took a gamble with Bamboo and it paid off. My nails look wonderful. They did a great job. They used a warming lotion which felt really good. The atmosphere is very calming. There is jazz music playing in the background and nice lighting with leather chairs. They have aromatherapy as well. Very soothing place. All in all it was a relaxing experience. Ask for Tina. She was wonderful to talk to. So kind, friendly, and positive. read more

Bamboo Spa - Skin Care Near Me - San Francisco, California

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What a beautiful Spa .. I had the pleasure of getting a fabulous facial.. It was amazing.. My face was glowing afterwards.. Enjoyed Immensely read more

I got an amazing Dazzle Dry manicure here. It lasted 3 weeks! And I only had to remove it because it was growing out, no chips at all. Dazzle Dry is NOT a gel so no UV light. Just incredible. And the staff was very nice, great ambiance too. Highly recommend Bamboo. read more

Scheduled a prenatal massage here for my wife. She loved it and said they were professional clean and friendly

Una muy mala experiencia nos llevamos mi pareja y yo, de entrada, todas las instalaciones calientes, las bebidas que ofrecen (champagne y vino tinto) lo más barato que se pueda encontrar en el mercado, al pasar al área del facial, nos piden que nos desvistamos y nos pongamos una bata, empezando por que había una cámara en ese cuarto (y te estas desvistiendo) y la bata parecía de niño por que me llego a la cintura, me la puse como camisa y me deje el pantalón, después bajamos al área de pedicure y nos piden esperar en la recepción (en bata) con nuestras cosas (ropa, reloj, llaves etc..) en las manos, con más gente pasando en bata también en esa area, en el área de pedicure goteaba el aire que estaba sobre nosotros y todo lleno de polvo ya que estaban remodelando, terminando pedicure subimos nuevamente (en bata y con nuestras cosas en la mano) al área de masaje, donde al entrar estaba un aire goteando con una cubeta abajo por lo que siempre se escuchaba la gotera y no permitía relajarse, además estaban remodelando el cuarto de a lado y se escuchaba demasiado ruido de construcción (tanto que la misma persona que nos atendió les fue a pedir que pararan), hubiese agradecido que avisaran qué se encontraba en construcción para tomar en consideración y saber si pagar por un paquete tan caro por tan carente servicio, destacando que el servicio de las personas fue bueno, las instalaciones carecen de muchas cosas y además que se encontraba en construcción read more