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    Bank Cafe and Bar

    3.1 (145 reviews)
    ModerateBars, Cafes, Comfort Food
    Closed 7:30 am - 9:00 pm

    Bank Cafe and Bar Photos

    BANK CAFE AND BAR ATMOSPHERE

    What's the vibe?
    Casual
    Classy
    Moderate noise
    Good for groups

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    Recommended Reviews - Bank Cafe and Bar

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    Burger of the Month at time: Oklahoma Onion Burger
    Sarah N.

    I wrote a 2 star review for the actual Westin Napa hotel, but an unexpected glimmer of joy at this property for me is the Bank Bar & Cafe. (and sorry a bit delayed) We consumed dinner, breakfast and drinks during the duration of our stay at Bank. Breakfast was probably the only let down not only because of the chaos of the breakfast crowd, but my husband and I waited exactly 6 minutes at the "welcome please wait to be seated" sign in front before a single employee made eye contact or said they would be with us in a few minute And even though I think their fabric finishes and table style could be different to punch up the ambiance that seems to be lacking something, it still seems classy. The stand alone short chairs are not exceptionally comfortable and even a touch awkward. The wine forward bar/lobby area and dim lighting surrounding mainly casual and simple tables and chairs is generally welcoming. This space doubles as the breakfast location as well. The server Uriel is who redeems my Yelp review to a 4. He is exceptional. Articulate, calming, professional and knowledgable. We come from global big time hospitality backgrounds and recognize how lucky that Bank is to have Uriel on staff. His demeanor and personality are spot on and create a WOW moment to our dining experience. I enjoyed the snapper and my husband enjoyed the Burger of the Month: "Oklahoma Onion Burger." Both were really tasty and great quality dinner items. The hand shaken Arnold Palmer in a martini shaker for my husband we see being made by the bartender is a nice touch. This detail is not lost on us. Uriel very clearly explains the 18% gratuity already included in the bill for staff and kitchen. Often on a bill you don't know or see if an establishment is already including a gratuity and it was a nice marketing move for Uriel to make sure that we understood this part to our bill before we even asked. Made us what to tip more. Meal was that delicious to warrant as well. Stephanie who was our server when we met up with some friends at the Bank before dinner at La Toque deserves a shout out as well. She was equally friendly and attentive, Although the space is not large to accommodate giant crowds, people could spill out into the lobby and deck area I suppose. Designed more as a spot for people staying at the hotel, I would not hesitate to tell someone from outside to stop in and have a meal with Uriel.

    BANK Breakfast Burrito
    drew w.

    Delicious breakfast and they used local ingredients like Model bakery. Service is a hit or miss depending on the staff. Rosemary potatoes are the bomb. Convenient for a quick bite ordering Togo and eating in our room

    Assorted cookies - missing one my son ate
    Glicel S.

    We came in for dessert in the evening. The servers were friendly and attentive. The dessert and espresso were delicious. I ordered an orange creamsicle sundae. It was complex, with different layers of cream, orange slices, caramel, orange sorbet, candied almonds and blood orange slices. I loved it.

    BANK Breakfast Sandwich
    Michelle E.

    Update 10/24. I ordered the smoked salmon flatbread for breakfast this time and was definitely a much better choice than the breakfast sandwich. I loved EVERYTHING about this item. Smoked salmon, capers, sun dried tomatoes, red onions, lemon, fresh dill. Every bite was great and I almost finished the entire flatbread! So now that I know what works for me on their breakfast menu, I'm bumping up to 4 stars. Service could still be a bit better and more attentive. But overall an improvement.

    Tish B.

    Used to come here a lot in 2022 but it's been a while so decided to stop in the other day for some bar bites and drinks. Was surprised to see that not only did the price of appetizers and drinks increase but now they add an 18% "service charge" to each bill. Also they don't tell you about this new charge until AFTER your bill comes. How insane is that. The food is "ok" definitely not 18% service charge fee worthy. Cocktails are now $17. They give you 2 sliders now instead of 3 and the price of the sliders went up. It makes no sense. I know inflation has made everything increase but my goodness $86 for sliders, fries, and 2 drinks??! Might as well have gone to eat in downtown Napa. Won't be stopping here anymore. If you want high priced mediocre food and drinks then this is for you. If not, go elsewhere

    Lobster omelette
    Amber P.

    I am so happy I finally got to visit Bank at the Westin! With Covid, we sat outside by the pool with heaters and it was really enjoyable! The food is by far the highlight, as it should. I chose the lobster omelette with a side of potatoes and my two friends had the chorizo Benedict. The lobster omelette was amazing! They definitely gave a good portion of lobster and the potatoes were cooked perfectly. Our sever was great too. You will be sure to have a great time here!

    Guava Love and Panzanello Salad/Appetizer
    Elizabeth H.

    Wonderful meal and drinks. Had the Panzanello salad , delicious. A good balance of flavors basil balsamic and buratta cheese yum! Also has the Guava Love for my beverage. Cruz my bartender customized it for Me since I didn't want it too sweet !! Another yum with an Ahhh addded. Stephanie was also ver y attentive food and service an A+. Don't listen to the other reviews.

    Prime rib
    Huey N.

    We didn't stay at the hotel but I thought it had a cool ski resort type vibe. The outdoor seating was pretty spacious. I ordered the prime rib which was not on the website. I cleaned off the plate. The meat was rare the way I liked it. Asparagus was grilled and still had some bite to it. Potatoes were pretty buttery. I wish there au jus but the meal was still super solid. I don't remember how service was but no complaints. Our group was too busy chatting away.

    Dom N.

    Yesterday, I was thinking I was going to be in Vacaville or Suisun City at Noon today. It's Monday, it's a workday and start of the week. I got my morn coffee, made some phone calls in between early in the day, and ran some errands at 4 PM. Then here I am, in Napa this evening. I have some time today. I've been meaning to do this for a long time. This takes the phrase meet me at the Bank to a whole new meaning. It looks intimate and classy in here. I actually wanted something different on the menu, but that happen to get changed two days ago. I got this instead, a Grilled Chicken Sandwhich with Pistachio Pesto, Pepperjack Cheese, Pickled Peppers, and Seeded Whole Wheat Roll. A Sandwhich should be idiot proof. I don't think I ever had Pistachio in a Pesto before. A Seeded Whole Wheat Roll sounds like an artisan bread. The Chicken was juicy and flavorful. The Pesto was out of this world. The Pickled Peppers reminds me of Giardiniera, and it felt like it was made in house. The Bread is fresh. I appreciate how they drizzled what appears to be some Olive Oil and Balsamic Vinegar on it, it added a good touch. I didn't think this Sandwhich was going to be this good, but it's a dam good Sandwhich. This is also an Alemeda Craft Cola. This is a good meal before I go back to the South Bay Area tomorrow. This could be a 4.4 stars on a good day, but I give this 4.3 stars.

    Rich H.

    Celebrated a belated high school graduation for my niece a couple of Saturdays ago. My sister picked Bank Café & Bar as it was close to our mom's place. I had no idea what kind of restaurant it was, but guessed it was probably American bistro (or something like that) due to the name. Turned out it was. When our small family gets together, it is always an exercise in patience. From the time we sit--and this takes much longer than what one would expect--to the eventual changing of seats, the restaurant should play Send in the Clowns over its PA system. The ordering of the food, which usually involves trying to order off of the menu, and also means that server has check with the kitchen. I mention this in the beginning because I know that the server will be eanring their tip. On to the food: I had a burger & fries and it was quite good. This café was in a nice hotel, so my expectations were a bit higher than a fast-food joint. The beef was high-quality and cooked just the way like it--medium well done. The shoestring fries were also good, as my carb-avoiding sister kept snaking them off of my plate. My sister had the Classic Breakfast Burrito and it smelled wonderful. I didn't try it, but it looked really, really good as well. She also ordered the Seasonal Fruit Salad and Fresh Berries for the table. I didn't think we'd finish that, but our party of 8 did. The service was good and our server Issac was very patient and accommodating with all our questions and special order requests. He was attentive and kept checking in with us throughout our ling and leisurely meal. Kudos to the young man who definitely earned his tip that day. All in all, I'd definitely go back. The hotel looks like a great place to stay when in Napa.

    Menu
    Wendy C.

    Lemon milkshake! Wow! The hamburgers are Fantastic. We went on a Wednesday night and it was buy one get one hamburger free which is a great deal. Each Wednesday from 530 to 730 there is a different Napa Valley winery. We will be back!

    Menu
    Dr. Scott C.

    BANK is located in the Westin Verasa Napa Hotel. BANK is like the all around breakfast, lunch, and bar spot. My party of 3 went here for breakfast last Sunday and was unimpressed. For the 3 of us we had 2 orders of the Huevos Benedictos and 1 order of the Foragers Omelet, and 2 Hot Teas. The food was good but small portions left us less than full. The lack of attention to your hotel guest while dining in is also a stickler for me and left me unimpressed. Only get 3 Stars !!

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    Ask the Community - Bank Cafe and Bar

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    I am sad to say that I was visiting Napa and came in, excited to try some soul food…read more Originally being from back east, I miss it greatly and went in expecting the food, ambiance, and service to live up to the expectations that I read on their website. Sadly, I was very disappointed. Not only did every single person not present with a welcoming and friendly spirit, but rather it felt as if we were actually inconveniencing them by even spending our time and money there! I was confused, saddened, and disappointed. I have never stepped foot into an establishment where both the other customers as well as the staff and owners were going out of their way to make us feel unwelcome and as inconvenienced as possible. I have eaten at Michelin restaurants, "hole-in-the-wall" restaurants, establishments in underdeveloped countries, and other such places like pop-ups, etc. You couldn't even pay me to spend my time here ever again. Napa has a tradition and history of being welcoming, warm, and friendly, and this place just isn't it and isn't going to make it. If they want to have poor attitudes and treat those who keep them afloat less than kindly, then they will reap the benefit of losing their business. The attendants, staff, and proprietors were so incompetent, rude, and disrespectful that they even made the entertainment uncomfortable, embarrassed to be there, regret their decision, and have to ask everyone to be quiet and respectful. Like little children at Chuck E Cheese's and they still continued to act disrespectfully and embarrass themselves! The owners never stepped in to at the very least request some respect and civility! No thank you, Lil' Sista's. I say good riddance! Oh and the food? Meh. The portions are small, lack proper flavoring, and you can tell they were not fresh. Please do yourselves a favor and go get some real soul food cooking lessons before claiming you're preparing and serving them. Interesting to see who or what will replace them, because they're definitely replaceable.

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    The Fink is a refreshing change of pace from Napa's many tasting rooms and a great stop for those…read morelooking for a cocktail experience. Conveniently located near several downtown staple stops, it's an easy addition to an afternoon or evening exploring the area. The cocktail menu is extensive, with plenty of creative options and stories behind many of the drinks. For my fellow gin cocktail girlies, I'd recommend starting with the Bronx Cocktail. For round two, the Bee's Sneeze is another solid choice. I paired my drinks with the lobster roll, which was the standout food item of my visit. The bun was light, fluffy, and perfectly toasted. While the lobster salad wasn't the best I've ever had, it was a very solid bite for a dive-lounge-style bar. I'd skip the chips it comes with, but the fries are absolutely worth ordering. One small service hiccup worth mentioning: the fries are listed as coming with a herb aioli, but mine arrived with ketchup. When I asked about the aioli, my server initially tried to play it off before eventually sharing that they were out. Not a dealbreaker by any means, but it was an odd interaction that could have been handled more directly. The atmosphere is a dark, casual lounge with a cozy hole-in-the-wall feel along the river. The staff was welcoming. If you're looking to trade wine tasting for a cocktail side quest, The Fink is definitely worth a visit.

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    Service needs improvement…read more We went to this tavern to watch the World Cup soccer game. I was with a party at four and our dog. We sat out on the patio, which was dog friendly, which was very nice My gripe is that the service was rather slow, and the server wasn't very friendly. The kicker was we were ordering off the happy hour menu, which goes until 6 PM, and around 5:30 we asked the server if he would come back in about 15 minutes so that we can get our last order in before 6 PM He came back at 5:55 and we ordered a few more things from the happy hour menu and he said "happy hour is over, you can no longer order off the happy hour menu." I asked him "how can that be? It's still 5:55. The menu clearly states that happy hour goes until 6 PM plus we asked you 30 minutes ago if you can come back in 15 minutes and you said yes." He said he was told that happy hour is over and he can't take any more happy hour orders I told him to ask his boss or whoever told him that to come over and explain it to us He said the owner told him that I asked him please have the owner come over and explain that to us He went over and talked to the owner and then came back and said I can take your happy hour orders But that's just uncalled for you. They have a happy hour to attract business and they need to honor it. If it's 'till 6 o'clock they gotta take happy orders 'till 6 o'clock. Cutting people off five minutes early just results in upset customers. It's poor way to run a business. Other than that, the place is OK Food was all right, nothing to write home about. I won't be coming back.

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    Bank Cafe and Bar - bars - Updated July 2026

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