My wife and her sister recently visited the Durango area and on the morning before they were…read moreleaving to come home the service light for tire pressure came on. My wife drove her car over to Discount Tire and were asked almost immediately how they could be helped. They took down her information and were told that they would get her in as soin as possible. After a shirt wait, Tyler called her up to let her know that she had 2 nails in her tire, but put her at ease,and told her that he can get the tire repaired. She told me that it was such a good experience and that they had her done in less than a half hour, without an appointment. I personally think that it is so nice to know that there are still really good, friendly companies with very professional staff that take care of out of visitors. Thank You Tyler!!

A+++ service! The guys here work quick and efficiently. Everyone is very helpful and kind. I had…read morelots of questions and they were all answered. I purchased a set of tires here a couple months ago. Came in to get them balanced/rotated and was pleasantly surprised that it was a free service.

OMG, another day at JP Tire. PLEASE PEOPLE stay away from there. # 1 a piss poor job at least, they…read moredon't expect people to check their work- I did. The only word I heard from James the manger is LIAR. Sharp tongue and a big mouth. The customer is wrong and they're right. I'm amazed ! they insult my intelligence. Shady , shady, shady

Amazing customer service and the only place I will take my vehicles to be worked on in Durango.read more

I just had the best experience at Firestone. The whole crew, especially Tyler, gave me excellent…read moreservice! I'd give 100 stars if I could.

I have never experienced such poor customer service. I…read morebrought my car in to have a blinker bulb changed. When I left I realized the blinker wasn't working so I made a I-turn and went back. The mechanic talked to me like I'm an idiot. I told him it wasn't working and rather than take a look at it he said I would have to bring it in for a diagnostic test. For a blinker bulb? So I went home. It still didn't work after I had paid $80 to have them fix it. I took it back and they had a mechanic look at it again and he actually fixed it, but not for good. It worked for a while off and on so today I called them back because I want my blinker fixed and they told me the manager told them that since I'm not happy with the service I should go somewhere else. I wouldn't recommend this place to anyone. WTF!!!

Got 2 tires this morning and they previously ordered them. They were quick to install and so far…read moreI'm happy.

I am so glad to have Big O Tires in Durango. This store is my go-to for all tire needs. They have…read morextremely fair prices and knowledgeable, friendly staff. I am always so surprised at how fast and efficient they are too. I have purchased a few sets of tires from them and had some alignment work done as well.

I brought my 1994 Landcruiser to have a failed Head Gasket repair. I am pleased with the work they…read moredid and found Dayton to be an Honest Guy and treated me right....

Paul has always taken such great care of both our vehicles and us. My wife and I have had a lot of…read morehit or miss shop experiences in Durango but NEVER with Paul and America's Auto and Tire. Don't think twice, call them up and experience incredible service and reliability. Can't thank them enough for fixing up our GX470 and our Tacoma these past couple years!

Drove from Las Cruces, NM and by the time I was unloading my car for the night, I had a flat tire…read more Danny, the manager squeezed me into a fully scheduled Saturday, fixed the flat and checked out my engine light which had come on as I approached Durango. They were then able to assure me the light came on due to mountain altitude/thin air. I was alone and I'm not very engine saavy so I was initially concerned that I might be taken advantage of off my home turf. Nope, they just fixed my flat, checked out the indicator light, and sent me safely on my merry way.

I was on my way back to Houston, TX after an elk hunt. Front brakes started grinding. Stopped in…read moreDurango at the Goodyear Service Center about 2:40 PM. I told them I was on my way home wanted to know if there was anyway they could work me in and see what my problem was. These guys did a fantastic job. I was pulling a Uhaul trailer they helped me unhitch. They got me in a service bay right away. Needed pads and rotors which they installed. They helped me hook the trailer back up and I was back on the road by 4PM. Great customer service experience. I would recommend them to anyone who needs auto repair

I am the father of a student at Ft. Lewis College. I live in Texas and am not able to perform the…read moreregular maintenance that her vehicle needs, like oil, lube, filters, tires, etc. I am a small business owner and traditionally strive to do business with local small business owners. On more than a couple of occasions, I have tried to develop a relationship with local Durango, CO professionals, only to be overcharged and under-serviced. Yesterday, my daughter proudly calls me to share that she is at a competing service center (GreaseMonkey) to secure an Oil/Lube/Filter change. I was shocked to discover that they were planning to charge her $109.00 for a basic synthetic oil change. On top of that, the attendant was indignant when I began asking questions. This fee seemed extreme to me, so I had my daughter call the local Walmart Automotive Service Center to inquire as to their cost, with me remaining on the call. While she was parked in the GreaseMonkey drive-up lane she called the Durango, CO Walmart Automotive Service Center. We asked the GreaseMonkey attendant for a few minutes, but he hovered over my daughter's window while my daughter and I spoke with the Walmart Service Center's attendant. The Walmart Service Center attendant was welcoming, professional, empathetic, knowledgeable, and supportive of my daughter all the while transparently detailing his cost for in-kind services, which was a full synthetic Mobile1 Oil/Lube/Filter Change at $54.00. I remained on the phone to hear him welcome us to his facility, offering guidance for my daughter along the way, and greeting her upon arrival. The service was professional, and upon completion the attendant provided a thorough overview of the general condition of the vehicle, offering me comfort that my daughter's vehicle would be safe for her travel back to Texas. The price was as advertised, and the service was more than expected. I am so thankful to have a dependable proxy that is not taking advantage of my daughter in my absence. THANK YOU, Walmart Service Center! As a consumer, great service at an honest and fair price is considered to be a 'unicorn'. In a small college town, I did not anticipate this quest to be such a challenge. You have earned the 'Unicorn of the Day Award' with my family...as unicorns are magical creatures that are impossible to find. The Durango, CO Walmart Service Center has definitely delivered, and you have earned our loyalty.

I scheduled my appointment for 1:30 pm, got there at 1:30 pm, didn't check out until 3:20 pm. Only…read moretook two hours to change my oil with an appointment ... not stoked to have spent that much time at Walmart this Sunday

While traveling I noticed my brakes in my van making a grinding noise when I stopped. I dropped in…read moreon Monday around 11 am and CJ said he couldn't get me in until 2:30 so I left and came back. (meanwhile I stopped by a muffler and brake shop and was told they could get me in NEXT Monday). When I returned, CJ got my van in as promised, diagnosed the issue, ordered the parts and had me out the door shortly after 5:30 and the price was entirely reasonable. I worked from the waiting room via their free wifi and over the course of the day overheard the way CJ treated his customers... always with respect and honesty. I heard him say, "You don't owe me anything for checking it out, just bring it back when it has something that needs to be fixed." That is how you build a great customer base. Honest work at decent prices.

They charged me double ($400) for a simple job which only took 20 minutes. When I called to…read morecomplain about being overcharged, they insulted and ridiculed me. The fact is that there is only one competent mechanic there, and they overcharge to cover the cost of paying 4 additional employees who don't do anything.