Baskin-Robbins

3.2 (129 reviews)

InexpensiveIce Cream & Frozen Yogurt, Desserts, Custom Cakes

Closed • 11:00 am - 10:00 pm

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Miriah S.

They don't participate in the Baskin Rewards App so I wasn't able to redeem my free welcome scoop, and the price for one scoop ($5.79) is pretty ridiculous, but the lady working was exceptionally kind so I'm upping my rating to 4 stars for the human element. Can't overstate the importance of that. They have tons of flavors so that's cool and there are some deals on certain days so I would be sure to check them out before stopping in. There's usually somewhere to park in the large parking lot but it can be busy certain days/times. No bathrooms :(. But the seating area was clean and quiet and I felt welcomed! Hopefully you do too if you decide to stop in.

Derek W.

I had gone to this location initially to redeem my complimentary Welcome Scoop reward, but lo and behold, I was told that this location wouldn't honor such a reward, a decision I question the motive to as it didn't feel welcoming in any sense. However, the location is quite convenient as it's in the Vons Circle Center by the traffic circle, and I can stop by multiple other places on the same visit here without having to drive out of the way to the next closest location. The following week, I went to treat myself to some ice cream after a long week of work, and I didn't feel like going elsewhere. When I came inside, there was just one customer and one employee inside the shop. While the employee was serving that customer, I took a look at the ice cream chests to see what flavors they had. Just like the first time I went, I didn't see any flavors that were No Sugar Added, but the Pistachio Almond caught my eye as one that would be more savory than sweet. When the employee was ready to serve me, I told her I wanted just one scoop of the Pistachio Almond. There wasn't much of that flavor inside the ice cream chest that it almost looked like at first glance they had run out! Fortunately, there was still some left for me :) That employee was pretty pleasant, even asking if I wanted a cup or a cone, and I can tell she appreciated my business. Too bad I forgot to ask her name, but it seems to be a good indicator of good customer service at this dime a dozen ice cream shop. I chose a cup, and I took the cup of ice cream to the table closest to the freezers in the far corner. Now why 3 stars instead of 5? While I appreciate that the flavor wasn't as sweet, it kind of missed the mark for me. I know some people would much prefer not to have nuts in their ice cream. I personally like nuts in ice cream, but I think they overdid the nuts to the point where they detracted much of the flavor from the actual ice cream itself. In other words, most of the flavor came from the nuts themselves, and they can only bring out so much in one scoop. Also, the prices went up sometime during the week! A single scoop before was $4.99, over $1 more expensive than the next closest location at the time. Now, it's $5.79! The prices of double and triple scoops also went up by $1. Yikes, hopefully this inflation thing isn't getting out of hand. As alluded to before, there are a few freezers on the far corner of the shop where you can pick up some cakes or some pints of BR flavors. There's also some nice BR decor on the left wall, which I did appreciate as it momentarily transported me out of the busy world and into a world with nothing but this sweet treat lol. Convenient location, and the cashier was pretty good as well, but with the recent price increase and the lack of No Sugar Added flavors, I may have to drive out of my way next time I'm craving Baskin Robbins. Or if I'm being lazy again, I could just stop by Vons and pick up a tub of Breyer's/Dreyer's instead.

Vanessa C.

Nothing like a quick trip to Baskin-Robbins for an ice cream pick me up. There was one staff member present and she was quick and efficient. She greeted me upon entry and waited for my order. I decided on the creature creations because they're super cute! I got the dragon one and the little dragon tail is a piece of white chocolate. It comes with a cute crown that you can color. I decided I'm going to use mine as a book marker. It's located in a busy parking lot but there are plenty of parking spots. They still let you sample flavors. I returned to this location another time, earlier in the day and they had more flavors available.

Rebeca L.

Honestly! Love the service here!!! We always order out ice cream cakes from this location!! They are the best!!!

Tommy K.

Thank you, Dora, for your amazing service! Very professional and quick with the orders. I watched her handle a wave of customers in a timely manner and she did that! Great work!!

Chocolate fudge and Oreo Cookies 'n Cream

Victoria A.

The ice cream here is sooooo good! My favorite are definitely Chocolate Fudge and cookies n cream but I've also tried the Oreo coffee one and the sherbets and 100% recommend as well! Service is good girls are always ready to help. The only thing that I will say is that prices in my opinion are a bit high for the amount of ice cream they serve. Some girls are good on filling up the scoop some are not lol besides that I recommend trying these flavors. Ambiance depends on the time you go.

Cassidy C.

Last minute ice cream run! We got a scoop of Peanur Butter and jamoca ice cream in a waffle cone, and it was very delicious and rich. We appreciate the service, even though the store was a bit overwhelming when we arrived. Thank you!

David G.

I came in a on hot day and got myself a single scoop of the peanut butter chocolate and it was great! Didn't wait more than 2 minutes and was attended very well by Dora. She was alert and served my scoop generously. The place was clean and not busy either.

Oreo and rocky road is my sons go to ice cream combo! I love this ice cream. Great location and never busy

Stefanie B.

The ice cream is always good. The place is clean and never busy. My favorites are black cherry and Jamaica almond fudge. My son likes the Oreo and rocky road. Great easy dessert

Chloe X.

So severely disappointed. I came back to get a cake from here because the first time I got one it was so perfect they exceeded my expectations. So I came back to get my birthday cake and not only was it not ready when I came to pick it up even though they had days to do it, it did not look neat. They wrote the writing incorrectly so I had to tell them to fix it and they didn't put cherries on it even though I ordered them. Then they put thawed cherries on it instead of frozen ones. The juice got all over the cake ruining the way it looks. As you can see in the pictures there's the cake I had got before and then the one I got today. 34 dollars and you can't even do a nice job? So disheartening.

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Anthony C.

0

28

5

1 month ago

Charges you full price for hot fudge. Puts 2 drops and I ask for more and they say it's additional charge. Cheap ass all of you are read more

Baskin-Robbins - Ice Cream & Frozen Yogurt Near Me - Long Beach, California

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J Mase I.

1042

96

17

2 months ago

Carissa decorated the heck out of this b-day ice cream cake!!! Such a beautiful craft!! Thank you for making my birthday festivities so special! I read more

Baskin-Robbins - Ice cream Cookie Crave Cake in a Box - Ice Cream & Frozen Yogurt Near Me - Long Beach, California

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Jessica M.

Elite 26

44

257

358

1 year ago

Dropped in for my latest obsession: a kids double scoop of wild n reckless & rainbow sherbet with gummy worms on top, something about this just makes me a happy gal! To my surprise the store was empty, this location is always pretty busy. The gal working behind the counter was quite busy but greeted me at the door and was very pleasant, attentive, and inviting. While she was ringing me up online orders were coming in AND the phone was ringing, she was making it all happen with a smile on her face. My receipt says the name is Shalin, she was delightful! I frequent this location often & we are always happy with our experience. Till next time! read more

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Hailey R.

0

8

3

4 months ago

Dora was great! Poor girl was left to handle the long line by herself but she did great with what she had!

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Miriah S.

Elite 26

36

212

920

2 years ago

They don't participate in the Baskin Rewards App so I wasn't able to redeem my free welcome scoop, and the price for one scoop ($5.79) is pretty ridiculous, but the lady working was exceptionally kind so I'm upping my rating to 4 stars for the human element. Can't overstate the importance of that. They have tons of flavors so that's cool and there are some deals on certain days so I would be sure to check them out before stopping in. There's usually somewhere to park in the large parking lot but it can be busy certain days/times. No bathrooms :(. But the seating area was clean and quiet and I felt welcomed! Hopefully you do too if you decide to stop in. read more

Baskin-Robbins - Some flavors - Ice Cream & Frozen Yogurt Near Me - Long Beach, California

Baskin-Robbins - Shopping for cakes early - Ice Cream & Frozen Yogurt Near Me - Long Beach, California

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Thanks 1

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Derek W.

Elite 26 All-Star

694

705

44774

2 years ago

I had gone to this location initially to redeem my complimentary Welcome Scoop reward, but lo and behold, I was told that this location wouldn't honor such a reward, a decision I question the motive to as it didn't feel welcoming in any sense. However, the location is quite convenient as it's in the Vons Circle Center by the traffic circle, and I can stop by multiple other places on the same visit here without having to drive out of the way to the next closest location. The following week, I went to treat myself to some ice cream after a long week of work, and I didn't feel like going elsewhere. When I came inside, there was just one customer and one employee inside the shop. While the employee was serving that customer, I took a look at the ice cream chests to see what flavors they had. Just like the first time I went, I didn't see any flavors that were No Sugar Added, but the Pistachio Almond caught my eye as one that would be more savory than sweet. When the employee was ready to serve me, I told her I wanted just one scoop of the Pistachio Almond. There wasn't much of that flavor inside the ice cream chest that it almost looked like at first glance they had run out! Fortunately, there was still some left for me :) That employee was pretty pleasant, even asking if I wanted a cup or a cone, and I can tell she appreciated my business. Too bad I forgot to ask her name, but it seems to be a good indicator of good customer service at this dime a dozen ice cream shop. I chose a cup, and I took the cup of ice cream to the table closest to the freezers in the far corner. Now why 3 stars instead of 5? While I appreciate that the flavor wasn't as sweet, it kind of missed the mark for me. I know some people would much prefer not to have nuts in their ice cream. I personally like nuts in ice cream, but I think they overdid the nuts to the point where they detracted much of the flavor from the actual ice cream itself. In other words, most of the flavor came from the nuts themselves, and they can only bring out so much in one scoop. Also, the prices went up sometime during the week! A single scoop before was $4.99, over $1 more expensive than the next closest location at the time. Now, it's $5.79! The prices of double and triple scoops also went up by $1. Yikes, hopefully this inflation thing isn't getting out of hand. As alluded to before, there are a few freezers on the far corner of the shop where you can pick up some cakes or some pints of BR flavors. There's also some nice BR decor on the left wall, which I did appreciate as it momentarily transported me out of the busy world and into a world with nothing but this sweet treat lol. Convenient location, and the cashier was pretty good as well, but with the recent price increase and the lack of No Sugar Added flavors, I may have to drive out of my way next time I'm craving Baskin Robbins. Or if I'm being lazy again, I could just stop by Vons and pick up a tub of Breyer's/Dreyer's instead. read more

Baskin-Robbins - Storefront - Ice Cream & Frozen Yogurt Near Me - Long Beach, California

Baskin-Robbins - Posters on the window - Ice Cream & Frozen Yogurt Near Me - Long Beach, California

Baskin-Robbins - Hours of operation - Ice Cream & Frozen Yogurt Near Me - Long Beach, California

Baskin-Robbins - Ice cream chests at the near corner - Ice Cream & Frozen Yogurt Near Me - Long Beach, California

Baskin-Robbins - No bills over $20 - Ice Cream & Frozen Yogurt Near Me - Long Beach, California

Baskin-Robbins - Creature creations - Ice Cream & Frozen Yogurt Near Me - Long Beach, California

Baskin-Robbins - Decor on the wall - Ice Cream & Frozen Yogurt Near Me - Long Beach, California

Baskin-Robbins - Ice cream cakes - Ice Cream & Frozen Yogurt Near Me - Long Beach, California

Baskin-Robbins - Scoops menu. If you compare this to the same photo posted a few days ago, you can see that prices went up! - Ice Cream & Frozen Yogurt Near Me - Long Beach, California

Baskin-Robbins - Pistachio Almond scoop. Not bad, but there were plenty of nuts and not enough flavor in the actual ice cream itself - Ice Cream & Frozen Yogurt Near Me - Long Beach, California

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Helpful 47

Thanks 6

Love this 44

Oh no 4

Vanessa C.

Elite 25

3

61

194

2 years ago

Nothing like a quick trip to Baskin-Robbins for an ice cream pick me up. There was one staff member present and she was quick and efficient. She greeted me upon entry and waited for my order. I decided on the creature creations because they're super cute! I got the dragon one and the little dragon tail is a piece of white chocolate. It comes with a cute crown that you can color. I decided I'm going to use mine as a book marker. It's located in a busy parking lot but there are plenty of parking spots. They still let you sample flavors. I returned to this location another time, earlier in the day and they had more flavors available. read more

Baskin-Robbins - Fairytale Creature creations - Ice Cream & Frozen Yogurt Near Me - Long Beach, California

Baskin-Robbins - Spoon door handle - Ice Cream & Frozen Yogurt Near Me - Long Beach, California

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Aaron L.

0

14

2

3 months ago

This is the worst baskin Robbins. They never have enough employees. It always takes forever and the employee looks miserable like you are bugging them for being a patron. Order from door dash and items are always missing. The worst. Pass this place up. read more

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Rebeca L.

0

5

2

1 year ago

Honestly! Love the service here!!! We always order out ice cream cakes from this location!! They are the best!!! read more

Baskin-Robbins - Cake - Ice Cream & Frozen Yogurt Near Me - Long Beach, California

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Tommy K.

0

6

2

1 year ago

Thank you, Dora, for your amazing service! Very professional and quick with the orders. I watched her handle a wave of customers in a timely manner and she did that! Great work!! read more

Baskin-Robbins - Non-Dairy Cookies and Cream - Ice Cream & Frozen Yogurt Near Me - Long Beach, California

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Sabrina A.

70

7

2

7 months ago

Stopped by on a Sunday and there was just one poor employee trying to manage a line of 16+ people. We waited over 20 minutes and counting- currently in line. The hiring team really needs to prioritize staffing especially on weekends. Nobody should have to scoop under that kind of pressure and staff and customers deserve better. read more

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RoseEllen S.

Elite 26

128

574

561

2 years ago

Once upon a time, this Faerie Queen pondered an essential question; does Baskin-Robbin's ice cream have its own signature taste as compared to Thrifty's brand ice cream? You know, like the Oreo or Hydrox and Coke or Pepsi gentle debates. We were determined! We tasted both vanilla flavors. Nothing remarkably different in flavor, but the texture was worlds apart. Then, we moved on to the big match up - mint chocolate chip. We found our hypothesis to be ... Give it a try? See if you agree. Yes, we believe BR ice cream has its own specific and delicious taste (as does Thrifty's brand). Our preference for Round 1: Baskin- Robins! read more

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Victoria A.

Elite 24

82

114

126

2 years ago

The ice cream here is sooooo good! My favorite are definitely Chocolate Fudge and cookies n cream but I've also tried the Oreo coffee one and the sherbets and 100% recommend as well! Service is good girls are always ready to help. The only thing that I will say is that prices in my opinion are a bit high for the amount of ice cream they serve. Some girls are good on filling up the scoop some are not lol besides that I recommend trying these flavors. Ambiance depends on the time you go. read more

Baskin-Robbins - Chocolate fudge and Oreo Cookies 'n Cream - Ice Cream & Frozen Yogurt Near Me - Long Beach, California

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Cassidy C.

Elite 26

36

111

274

2 years ago

Last minute ice cream run! We got a scoop of Peanur Butter and jamoca ice cream in a waffle cone, and it was very delicious and rich. We appreciate the service, even though the store was a bit overwhelming when we arrived. Thank you! read more

Baskin-Robbins - Cone bowl w Peanut butter & Jamoca - Ice Cream & Frozen Yogurt Near Me - Long Beach, California

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David G.

0

4

2

2 years ago

I came in a on hot day and got myself a single scoop of the peanut butter chocolate and it was great! Didn't wait more than 2 minutes and was attended very well by Dora. She was alert and served my scoop generously. The place was clean and not busy either. read more

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Stefanie B.

Elite 25

66

55

79

3 years ago

The ice cream is always good. The place is clean and never busy. My favorites are black cherry and Jamaica almond fudge. My son likes the Oreo and rocky road. Great easy dessert read more

Baskin-Robbins - Oreo and rocky road is my sons go to ice cream combo! I love this ice cream. Great location and never busy - Ice Cream & Frozen Yogurt Near Me - Long Beach, California

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Jorge D.

0

3

0

1 year ago

OMG! This amazing employee named Dora helped me pick out the best ice cream flavor ever. Shes super friendly and attentive. 10/10 customer service read more

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Lilly I.

0

6

1

1 year ago

The service was great and the ambiance was very caring. The ice cream was amazing with many flavors to pick from. Cleanliness was great!

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Eli M.

0

1

0

10 months ago

Great service! Very kind people and the ice cream tastes good as always. Peaceful to eat inside and I got my order quickly.

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Jessica P.

Elite 26

23

250

507

2 years ago

It was my first time ordering ice cream from Baskin Robbins and probably my last. Don't get me wrong, I love purchasing ice cream cakes for special events from here but I can't justify the price of a single scoop of plain ice cream in a cup to be $6. I'll just stick to other ice cream locations that offer better and unique flavors. read more

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Chloe X.

0

20

28

2 years ago

So severely disappointed. I came back to get a cake from here because the first time I got one it was so perfect they exceeded my expectations. So I came back to get my birthday cake and not only was it not ready when I came to pick it up even though they had days to do it, it did not look neat. They wrote the writing incorrectly so I had to tell them to fix it and they didn't put cherries on it even though I ordered them. Then they put thawed cherries on it instead of frozen ones. The juice got all over the cake ruining the way it looks. As you can see in the pictures there's the cake I had got before and then the one I got today. 34 dollars and you can't even do a nice job? So disheartening. read more

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Melissa M.

0

3

2 years ago

Staff is very friendly and helpful they helped me customize a cake that tasted really good and was beautiful. They are efficient read more

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Alicia W.

Elite 26

55

188

462

3 years ago

I thought the reviews would of lied but nope I went 3 different times a week apart they never have waffle or bowl cones ever only for the Oreo cones only!!! The staff just looks at you , your not greeted I was waiting in line and the lady helped someone who just came in for a pick up she didn't say hold on or nothing , my kids told me to dropped it, that's the only reason why I didn't go off on her! But yeah this store sucks and it's sad because I'm use the the willow location but this location is by my house. I guess I will have to find a new spot these employees need training and they need some inventory clearly I won't be back and if I do I will be taking pictures ! read more

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Eric M.

46

95

0

3 years ago

Entire business is a complete ripoff. I stopped going years ago because they were grossly overpriced and the ice cream was average. Much better quality and prices at Brusters. They had a promo for me that they would not honor. I am going to contact their customer support and BBB. Really annoyed at the false advertising and the way they handled my situation at the store. Totally bogus! read more

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Jennifer F.

206

30

1

3 years ago

I just called to order a cake. The employee told me she was not allowed to take phone orders for cakes and that I have to come into the store and just buy a cake from their fridge. I explained I wanted to customize the cake and not just pick a generic one. She said she is not allowed to take phone orders for a cake. Unbelievably ridiculous. I mean it's 2023. I would have ordered online but need it in 24-36 hours and the app only allows 48+ hours. My bad for not ordering earlier but WTF. I'm almost 50 years old and this is the first time I couldn't order an effing ice cream cake over the phone. So dumb. Whoever owns this location needs to get their sh$t together. That's a $45 cake y'all just refused to let me pay you for. SO. EFFING. DUMB. read more

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Taylor K.

0

3

0

1 year ago

I got a couple free testers before my mom and I got our ice creams. The guy was very nice and helpful. We really enjoyed my time here!

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Leila N.

0

5

0

2 years ago

Nice, quiet location and super speedy service! Honestly, really consistent in their servings and the staff are always super nice and welcoming (even when it's busy!!) Shoutout Dora who made our delicious milkshakes today!! read more

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Sandra W.

0

37

0

2 years ago

Nice location. Very clean shop and the employees are very pleasant and helpful. They even had a larger choice of products that I had not seen in other shops. read more

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Benjamin B.

0

1

0

1 year ago

Dora is so sweet and takes her time to make your cone/shake, it's my go-to place for a mint chip shake, super convenient and usually no line too read more

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Kellee K.

0

19

8

3 years ago

I have been going to this shop for years, but today was my last time. Customer service is a must for me as a customer. Th employee was making an item, but I was there for over 5 minutes. She walked right past me several times and never made eye contact, never acknowledged my being there, never muttered anything about being right with me. Even when the item she was working on was complete, I was never acknowledged. I left and went to another store a couple miles away. The employees were very nice and welcoming. Plus, the same cake I was going to buy was $12 cheaper, even as a custom cake. The store on Los Coyotes and Palo Verde will be my new store from now on. read more

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Lily R.

Elite 24

3

60

108

3 years ago

I do not plan on coming here again. 1/10 for me. Cute wallpaper. Upon entering baskin robbins there was a really bad smell (between musty and old mop water). The music that was being played was hardcore mexican "Banda" type. As for the service, the girl who helped me out on march 18 @ 8:45pm wasn't friendly. The ice cream buckets looked old and most of them had not been replaced. Very low variety of ice cream cakes at the freezer too. The shake I ordered didn't taste like an Oreo milkshake to me. Wouldn't recommend. read more

Baskin-Robbins - Small Oreo shake - Ice Cream & Frozen Yogurt Near Me - Long Beach, California

Baskin-Robbins - Wallpaper, cute. - Ice Cream & Frozen Yogurt Near Me - Long Beach, California

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Ashly A.

0

3

0

2 years ago

When I step into an icecream shop with my children I want it to be an enjoyable experience for them and for myself its ice cream! Ice cream is an amazing treat that brings smiles to everyones face but when I went to this location I was helped by Izzy who was in a bad mood and everything I asked seem to bother her. It totally ruined my happy mood with my children and made me never want to go back again. Train your staff to have better customer service or let them go. No one wants to leave an ice cream shop from all smiles to wanting to throw the ice cream at the stores window for having miserable workers. Owner please do better and show your staff you care so they can make everyone elses experience the experience we deserve when we step into am icecream shop! read more

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Edi S.

1344

136

179

4 years ago

Inpaid $14.99 for a fresh "Packed" Ice Cream and received less than packed. They also use there Non Branded Paper Bags. If we pay premium price for ice cream, we expect an "experience". Seems like thjs place is all about profits and not about customer experience / Value. I wouldn't come here again. read more

Baskin-Robbins - Bad - Ice Cream & Frozen Yogurt Near Me - Long Beach, California

Baskin-Robbins - $14.99 for a non "packed" - Ice Cream & Frozen Yogurt Near Me - Long Beach, California

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Isabella D.

0

8

0

2 years ago

This store was kind enough to rush order me a birthday cake even though they were crazy busy filling Thanksgiving orders! They saved the day and made my boyfriend's birthday that much more special! read more

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Paul B.

4

7

0

2 years ago

This ice cream shop makes the best milkshakes in or around Long Beach and I've tasted most of 'em. The owners are often there in person to make sure each milkshake order is made correctly without fillers, syrups or ice milk. Pure good. Really good. read more

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Edwin M.

0

4

3

2 years ago

best place to get ice cream , very helpfull and they were closeing and let us get my son icecream !!!:) read more

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Marissa R.

1

16

3

4 years ago

This location has about the worst customer service ! Oh and whatever you do, don't ask for extra toppings. I asked for extra sprinkles & was told it would be extra (I okayed it, thinking it would be like $1) No, this girl hit the "extra" button 4x!!!! LOL I got charged $4 for extra sprinkles. I know it's not a lot, but lord for sprinkles REALLY! I hate that I tipped before she gave my total with an attitude. I normally go to the PV & Los Coyotes location & never have I ever paid $12 for ONE double scoop in a cup. Yikes. read more

Baskin-Robbins - $4 for extra sprinkles - Ice Cream & Frozen Yogurt Near Me - Long Beach, California

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Alexis T.

0

2

1

5 years ago

I went to this location and I asked for a waffle cone 1 scoop and I remember they used to fill the cone this is it now shame read more

Baskin-Robbins - One scoop - Ice Cream & Frozen Yogurt Near Me - Long Beach, California

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Brian M.

Elite 26

443

651

1002

8 years ago

Great location. Lots of parking as it is located inside a big plaza. The staff are friendly. You can sample flavors before you decide which flavor to buy. Caramel turtle and green tea are my favorite. Not too sweet just right. One issue we encounter was when we ordered waffle cup. For some reason it was soft as if it was made long time ago. I asked one of the server and told me that they recently made it. If their waffle is soft and don't like it like that, skip the waffle. read more

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Faith R.

0

10

5

3 years ago

The customer service was awful. My boyfriend and I went yesterday, 8/7/23 at 3:55 pm. We walked in happy and greeted the employee on the clock. We were having a really great day. The moment we walked in, we already felt that the girl had an attitude, but we ignored it because we were having a good day. First, it took her a while to greet us, let alone serve us. When she finally did, she asked us what we wanted with an attitude. We ordered an oreo layered sundae, an item that we ordered a few nights ago on 8/2/23 @ 9:23 pm. On that night, we were charged $9.99, as the menu said it would. However, just yesterday, we were charged $10.88 because the girl charged us extra for the white Oreo cream ($0.89). She put a little bit of the white Oreo cream at first which was way less than the normal amount, so my boyfriend asked if we could get a little more. She had an attitude and squeezed the bottle really hard. She did not notify us that we were getting charged extra. Then, a white man walked in after we had paid for our order and sat down. She immediately dropped everything she was doing and greeted the white customer happily. I believe it was racism because my boyfriend is Black and I'm southeast Asian. I wish I saw the reviews earlier because it seemed like everyone has had the same bad customer service, and probably by the same girl. read more

Baskin-Robbins - 8/2/23 Receipt - Ice Cream & Frozen Yogurt Near Me - Long Beach, California

Baskin-Robbins - 8/7/23 Receipt - Ice Cream & Frozen Yogurt Near Me - Long Beach, California

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More info about Baskin-Robbins

1960 Ximeno Ave
Long Beach, CA 90815
Directions
(562) 597-3914
Call Now
Visit Website
http://www.baskinrobbins.com

Full menu

Hours

What time does Baskin-Robbins open?

Baskin-Robbins opens at 11:00 AM on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday.

What time does Baskin-Robbins close?

Baskin-Robbins closes at 10:00 PM on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday.

Mon-Sun 11:00 AM - 10:00 PM

Payment methods

Does Baskin-Robbins take credit cards?

Yes, Baskin-Robbins takes credit cards.

Food & Alcohol

Does Baskin-Robbins have catering options?

Yes, Baskin-Robbins does have catering options.

Indoor Amenities

Does Baskin-Robbins allow dogs?

Yes, Baskin-Robbins allows dogs.

Outdoor Amenities

Does Baskin-Robbins have bike parking?

Yes, Baskin-Robbins has bike parking.

Does Baskin-Robbins have parking?

Yes, Baskin-Robbins has parking options. Private Lot Parking, Validated Parking

Other Amenities

Does Baskin-Robbins have free WiFi?

No, Baskin-Robbins does not have free WiFi.

Baskin-Robbins Reviews in Other Languages

Spanish
1 Review

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Laurie’s Pie Bar

Pros: -top notch customer service…read more -rotating flavors -really good lemons bars and mud pies!!! -good wine parings -board games and dog friendly with doggie puppichinos making it a chill and welcoming ambiance Cons: -pricing can be intimidating Come on by!!

Nice assortment of both sweet and savory pies! We came for dessert, but the pies didn't quite hit…read morethe mark for us. We love a thick, yummy pie crust, but these were a bit thin and bland. The Lemon Lavender Pie was a little too subtle on lavender. The Key Lime Pie lacked that tart, tangy punch. Unfortunately, the overall flavors felt a bit underwhelming, especially considering the price point and relatively small slice sizes. On the positive side, the service was friendly, and the shop had a cozy atmosphere with board games available for customers to enjoy. Seating inside is limited, and parking can be a bit of a challenge.

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Interior

The Front & Signage 03-l4-2025

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Marionberry

SnoCorner

Locally owned & operated

Family-owned & operated

This was such a nice treat after the dog beach! We stopped by on a Saturday around 3 PM and there…read morewas no line at all. We ordered: * A medium snoball with watermelon and mango, plus condensed milk * Vanilla soft serve ice cream * Cookies & cream funnel cake My snoball was so good! I also tried my brother's funnel cake -- definitely on the sweeter side, but still really tasty and probably best shared with someone else. We also accidentally ordered our niece's soft serve in a cup instead of a cone. When I mentioned it, they kindly made us a new one in a cone at no extra charge, which was really appreciated. The customer in front of us was also confused about his pickup order, and the staff handled it politely and professionally. Overall, the service was excellent! They also have outdoor seating, which was nice. I'd definitely come back again!

Raised my standards for desserts and beignets! This was my first time trying a snowball and it was…read moreamazing. The mascot on top of the building is adorable. Our order: * Peaches & Cream Snoball House Special: Loved the flavor and the different textures of the shaved ice, soft serve, house made cheesecake top, and condensed milk working together. * 3 Beignets: We ordered one of each filling to try them all: banana pudding, chocolate, and strawberry. My favorite was the banana pudding. The shop was not busy on a Wednesday afternoon. There is one table and limited outdoor seating. Parking is street parking.

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Strawberry with condensed milk

Where the Heart Is

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Bananas Foster Beignets: Banana pudding filled, cinnamon & powdered sugar, caramel drizzle and whipped cream

Long Beach Creamery

Ezra and the crew worked to get that line down real quick!!!…read more Waiting for my turn Staff made eye contact and welcomed people.

Small little shop located on Broadway and Pine. They're always rotating their flavors so it's fun…read moreto try all the new ones on top of getting your favorites. They also have vegan ice cream! They do have dairy but also soy based ones so just go in and ask the friendly staff! Go get your sweet tooth fix! They can also make to-go containers!

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4 scoops: Cabernet brownie, love potion #9 (bottom right), Saltine Dream & Midnight Oolong (top right)

Banana bread chai / saltine dream 1pint

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Mini trio scoop

Nonna Mercato

4.3

(614 reviews)

3.6 mi

lived in Long Beach all my life and finally got to try Nonna, it was great! expect to wait a bit…read morearound brunch because they do get busy, but staff was super respectful and informative especially since it was my first time seeing the menu. 10/10 def recommend the rigatoni! but will be back to try other dishes :) seating area and table set up was nice and neat as well ++++

This was me and my friends 2nd time to the Summer Nights and last year we really really enjoyed it…read more Everything was delicious and we couldn't wait to go back. This time (yesterday), however, was not nearly the same experience. First of all, I realized we couldn't book a table for 8 people, so me and my friends book 2 tables for 8.30PM. I called asking if it's possible to put our tables together close or side by side, they said they will try their best. We all showed up at 8.30 and waited until around 9-9.15 because they only had 1 table ready. Ok. Come the time the other table opened and it's not even that close to each other. But it's okay, I respect the limitations on this part. No one came to us to take our order or even give us water until way later, and we got our drinks at 9.45. Another critique is that my friend called and ask how much corkage fee and they said $25. It turned out to be $40. Another disappointment, but it's ok. Not much can be done bout that part. Next thing is the food. We enjoyed the fried green beans. Crudo was really really salty, and it's not only 1 person thought that. We wondered if the kitchen mistakenly salted the fish twice. We enjoyed the peach salad. We ordered a few different pasta and the tagliatelle in particular was disappointing. It really lacked flavor that we had to mix the other pasta dish sauce to it. The pork plate was good, a bit small but we enjoyed it. Now the mussles and frites were disappointing too. The sauce just didn't do it for me (other friends agreed). I always talked really highly about Nonna Mercato (I also enjoyed the brunch so much) and always told people that this is one of my most favorite restaurants in Long Beach, but this one really missed the mark for me and my friends. I don't know if this would make us want to go to Summer Nights again next time. For $130 per person (after tax, tip, and corkage fees), I definitely hoped for a much better experience.

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Delicious

Cappuccino

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Strawberry & cream (bottom left) Bacon Onion (top right)

Galata Turkish Ice Cream and Dessert

The pistachio ice cream was absolutely delicious, smooth, creamy, and full of rich flavor. You can…read morereally taste the quality of the ingredients in every bite. Thank you! Their desserts were just as impressive, beautifully presented and perfect if you're craving something sweet after a meal. The pahlava was amazing, fresh, flaky, and perfectly sweet with great flavor. Everything tasted authentic and made with care. The shop has a welcoming atmosphere and friendly staff, which made the visit even better. I'll definitely be coming back the next time I'm in Long Beach!

service 10/10 ice cream -100/10…read morei've never had turkish ice cream before so not sure if this is normal but i wanted/expected something creamy and this ice cream tasted tacky and gummy... like it had been left uncovered for days idk how else to explain it... i tried so hard to eat it. ended up tossing it on my drive. normally like to give a place a second chance but this was so bad and over priced i wont be giving it another chance

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Chocolate ice cream . You can hold it upside down doesn't move

Pistachio ice cream

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Creme De La Crepe - Long Beach

Delicious , 100% recommended, the best coffee in Long Beach! The breakfast is amazing, crepes is…read morereally good.

Creme De La Crepe was exactly what I needed one morning. I was in town for a conference and was…read morelooking for something healthy after a morning run. The restaurant had a fantastic menu with lots of healthy options as well as options to satisfy your sweet tooth. I ended up getting a power bowl and a glass of fresh squeezed orange juice. The power bowl was one of the best meals I had in a long time, and I would definitely reorder it in the future. The latte I ordered was made perfectly. Service was excellent, restaurant was clean, amazing vibes all around.

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Holey Grail Donuts

4.5

(242 reviews)

2.1 mi

You can no longer find the holy grail here on 2nd Street, Belmont Shore. This brand came from…read moreHawaii but looks like the other locations here in the Southland have been marked as closed. What made them different is they used taro flour and cooked them in coconut oil. Some of their flavors were tropical. Now I can write about how the oil smell emanating from the store made me nauseous whenever I passed by during business hours. It's weird because I didn't think bad of the donuts themselves and could stand to eat them. I will say after having them on two prior occasions, they made an impression on me when they participated in the yearly Belmont Shore chocolate festival. They offered a freshly chocolate glazed donut. It was so delicious having it fresh as opposed to letting it sit and have later. Thanks for the memories! I won't forget you, Holey Grail!

I was just there this weekend so I'm not sure why it says it's closed…read more The place is small but does offer outdoor seating and a community table inside. The staff are WONDERFUL. I ordered the Hot Single and The Strawberry Fields. Both were delicious. I appreciate that the donuts are made to order and that they aren't large. The Hot Single was probably my favorite of the two I had, local honey and flaky salt..it was incredible.

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6/01/24 Menu

LAMON

4.6

(90 reviews)

2.2 mi

I was looking for a bakery open on a Memorial Day Monday and found LaMon, thanks to Yelp. The…read moreexterior looks a little sketchy, but inside you'll find an assortment of delightful pastries! I chose a slice of ube cheesecake creme brûlée ($6), which he freshly brûléed the top before packaging it to go. My daughter saw the slice in the fridge, asked if she could have some and then proceeded to eat the majority of it because it was THAT good. When it was my turn, I could see why she couldn't stop eating it. It was delightfully light and not too sweet. It's probably going to be one of my favorite things I've eaten in 2026! This little bakery is definitely worth seeking out if you're in Long Beach!

I have a new favorite ube cheesecake and it's this one! I really enjoyed the crunchy texture that…read morethe Brûlée topping added to the cheesecake. The vanilla basque biscoff was good as well, but it didn't steal my heart as much as the ube one did. The shop is small, service was friendly, and parking wasn't too bad on a Tuesday. We will definitely come back to try some more treats and get another ube slice.

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Ube cheesecake

Outside

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Chocolate Crinkle cookies

Marlena

4.3

(416 reviews)

2.7 mi

10/10. Vibes, food, and service. We took my son here with…read moreour friends and I was almost nervous based on how fancy the place seemed but the staff was extremely outgoing and friendly, making sure we got coloring pages, kids cups, and even gave him a dessert after our meal. Truly the best pizza and parppadelle wagyu pasta I've ever had. And I kid you not, one of the best iced teas as well. I can't wait to come back next time I visit long beach!

There's something quietly meaningful about a place where you share your first meal as a married…read morecouple, and Marlena made that moment really lovely. The pastas are delightful and the wine list is great, which honestly is all I need to feel good about a spot. My husband is a pizza person through and through, and even though Marlena is not really positioned as a pizza place, the pizza won him over completely. That says a lot. The ambiance is wonderful and the fact that it's mostly outdoors makes it dog friendly, which is always a bonus for us. The food across the board is just solid and well executed without trying too hard to be anything other than what it is. A really warm, genuinely enjoyable dinner in Long Beach and one we will likely be returning to.

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Orange fennel olive oil cake

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Side walk patio

Foodologie Baked Goods

Was near Foodologie the other day and couldn't get there in time and their amazing cookies have…read morebeen on my mind since then. Today was the day to right that wrong. Went with the ube and a white chocolate macadamia. Of course both were delicious. One major caveat though-you MUST get them warmed up. Last time I had their cookies they were warm and I fell in love. This time I thought I would eat it later so I declined. Well, of course once I got the cookies in my mitts I had to have a bite or two. Initially, I was completely disappointed, and thought this can't be right. I was going to ask the friendly staff if they could warm it up, but that seemed weird since I had already broken off a couple of bites. Took my ube home, quick 15 second warm up and it was back to perfection. Rookie mistake on my part and I won't do it again. While I was in the store I nearly ended up buying a load of cute items, that I thought I absolutely must have. Showed some restraint, but I can't guarantee I will be able to again.

We got a variety of cookies and brownie bites and everything tasted fresh, soft, and homemade. The…read morebrownie bites were especially so good, rich and fudgy without being too sweet. What stood out too was how kind and welcoming everyone was. The service felt really genuine and friendly, not rushed at all. The bakery itself also had such a cozy ambiance that made it feel like a true neighborhood gem. Definitely one of those places that makes you want to support local more often. Excited to come back and try more flavors next time!

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Ube micro brownie - my favorite

Micro brownie bag

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Dubai chocolate cookie

Luna Bistro Cafe

I hosted a party on the back patio on sat 6/13. Christian and Danny (managers) took such good care…read moreof us. The party and food were perfect. We had Dez as a bartender and couldn't ask for better. 100 out of 100 for this place. Food, drinks, ambiance and staff are killing it! Love this place

First of all, I loved the food, service and ambiance. We arrived for Happy Hour and our server,…read moreNatalie, was exceptional. She answered all our questions and did so with a smile. She kept checking on us and offered great advice on the menu. The food was really good and I'd recommend the ground beef tacos as well as their beans and rice. I'll definitely be back!!!

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Interior.

Salt and pepper wings

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Pain pain go away

Mooney’s Pizza

Family-owned & operated

Don't listen to these senseless reviews, try it for yourself. The place is amazing I've been…read moremultiple times with my family, and have not had any issues. People leaving one and two stars for issues such as not having online ordering, or being a restaurant that isn't a silent zone or kid free simply isn't right. Don't come to a family restaurant and get upset that there are families!!

We walked in 15 min before they stopped taking orders. Right off the bat, super friendly servers…read moreand quick to help and give us the deets on the menu. Shout out to Jakob for being the sweetest and most helpful server. Amazing service! We knew what we wanted - brussel sprouts, cheese curds (squeakers) with marinara and a double pepperoni & mushroom pizza with ranch and hot honey on the side. Brussels were solid. Lots of fresh grated parm on them. Squeakers (cheese curds) were crispy and yummy. The star - the marinara!!! Perfect flavor - sweet and savory at the same time. Delicious! Then the pièce de résistance - the pizza. Delicious crust, crispy pepperoni and real earthy mushrooms. What took this pizza to the next level? Their house made ranch and their hot honey to dip it in! Bomb! How has this place only been open 100 days? Found it on TikTok and it did not disappoint! Extra star for impeccable music selection and beautiful minimalist pizza parlor decor. Gorgeous wood everywhere!

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Marlena

4.3

(416 reviews)

2.7 mi

10/10. Vibes, food, and service. We took my son here with…read moreour friends and I was almost nervous based on how fancy the place seemed but the staff was extremely outgoing and friendly, making sure we got coloring pages, kids cups, and even gave him a dessert after our meal. Truly the best pizza and parppadelle wagyu pasta I've ever had. And I kid you not, one of the best iced teas as well. I can't wait to come back next time I visit long beach!

There's something quietly meaningful about a place where you share your first meal as a married…read morecouple, and Marlena made that moment really lovely. The pastas are delightful and the wine list is great, which honestly is all I need to feel good about a spot. My husband is a pizza person through and through, and even though Marlena is not really positioned as a pizza place, the pizza won him over completely. That says a lot. The ambiance is wonderful and the fact that it's mostly outdoors makes it dog friendly, which is always a bonus for us. The food across the board is just solid and well executed without trying too hard to be anything other than what it is. A really warm, genuinely enjoyable dinner in Long Beach and one we will likely be returning to.

Photos

Orange fennel olive oil cake

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Side walk patio

The Breakfast Bar

high-quality family establishment. Huge attention to detail and quality. Fantastic menu, Service…read morehit the Mark in a huge way. Friday morning, 630 arrival 730 breakfast with a colleague. No wait but moderately busy, restrooms immaculately clean. Menu descriptions are fantastic. perfect customization of a traditional breakfast menu... with traditional items available.. They pay attention to every little detail of your experience. This would be my "never go anywhere else" breakfast place if I lived close to Long Beach. Just go there.

Terrible first impression. I reserved a table while the rest of my family was parking across the…read morestreet. A couple minutes later, the hostess working on 7/3 gave our reserved outdoor table to a couple who just walked up. We were then told we'd have to wait if we still wanted to sit outside. If reservations aren't going to be honored, there's little point in making one. After such poor service before we were even seated, we decided not to stay and took our business elsewhere. Very disappointing.

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Uncle Marcee's Omelet Casserole

Eggs Noni

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Hung Over (Breakfast Poutine)

Reinne’s Place

4.6

(141 reviews)

1.5 mi

Anytime we visit Reinne's we feel at home. The staff is so warm, and they take true pride in…read morerecognizing their customers. We frequented their pop up and were so excited when they opened their flagship store. The strawberry matcha and their Kyoto drip coffees are our go-to's but the menu is so incredible you'd be good with anything you order. Pro tip: go early or you'll be on a well deserved long line. The shop is quite small inside with no indoor seating, but there are their signature blue stools outside if you need to rest your legs.

I wandered into Reinne's Place after learning they served Hōjicha, a tea I became obsessed with…read moreduring my trip to Japan two weeks ago. Their version is a darker roast than what I had abroad, so the flavor leaned more smoky than the sweet, nutty profile I remembered. With the agave and Koatji oat milk, it still had a soft sweetness that made it really enjoyable. The café is small but intentionally minimalist, the kind of design that instantly transported me back to Japan. To the right of the register, they sell small curated gifts; those tiny mahjong tile magnets were ridiculously cute. But the detail that stayed with me most was the wall of "Reinne Checks" on the left: little receipts where people had written notes to their loved ones. I didn't take a photo because they felt intimate, but it was such a beautiful expression of community. If you haven't visited yet, you should. They seem newly opened, and it's a lovely addition to 4th Street; welcoming for neighbors nearby and anyone passing through.

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Cashier front

[ART] for experience & purchase, I believe.

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Gifts you can purchase

Sorry Not Sorry Creamery

Locally owned & operated

Grab-and-go

I love the ube honeycomb here! JT recommended a few options and was super helpful. Will be coming…read moreback

Coming here was absolutely life-changing an amazing establishment and the worker Olivia provided…read morethe best service possible offering amazing recommendations and is such a genuine and kind hearted person would definitely recommend this place to all my friends and anyone who has a genuine love for ice cream

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Chocolate Brownie

Zuzu’s Petals

Family-owned & operated

Outdoor seating

service 10/10. food was so delicious. breakfast 10/10 curious george matcha 9/10. house pancakes…read more8/10.

The ambiance is lovely. I enjoyed the two red roses in a vase at each table. The menu options are…read morevaried and all look delicious. I got the breakfast skillet with the turkey sausage, delightful. My partner got the fried chicken and waffles with the amazing berry compote and cinnamon crème fraîche was *chef's kiss.* The servers were all great (and hot) we had a perfect lunch. Oh, the flash brewed ice coffee is good, along with the monkey business and coconut foam. That was amazing!

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14 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Liz G.

0

1

0

10 years ago

COMPLAINT PART 2 Another reason why they are so unprofessional is because they're was always incidents going on with Dora were she would start to fight with my coworkers there. A GROWN WOMEN STARTING FIGHTS AND DRAMA WITH A BUNCH OF YOUNG COLLEGE GIRLS. For example with my coworker Allegra, one day Allegra was out of one dollar bills of change and absolutely needed them because there wasn't any extra ones in the change fund and she didn't have any in the register either so she gave a call to shalin to let him know that they were out of dollar bills and Dora snapped on Allegra started yelling at her violently INFRONT OF THE CUSTOMERS, all because Allegra was doing the right thing and she yelled at her so bad that she made Allegra cry which is very unprofessional ! If you have an issue with your employee you pull them to a private area and have a conversation with them to adress the issue, you don't just scream and yell at them especially infront of a customer that is very unprofessional and is also considered abuse in the workplace. To me aswell Dora yelled and me and started fights with me. She would also talk about the employees and called sade a bitch and talked bad about everyone behind their backs. Which is very unprofessional .. everything with this business is not okay. This is the reason why I ended up quiting. I loved working at baskin Robbins and with Tom as the owner I had such an amazing experience and would recommend for anyone to work at baskin Robbins it is such a great environment and fun place to work at. BUT NOT AT THIS LOCATION WITH SHALIN AND DORA AS THE OWNERS. they ruined my experience working at baskin Robbins and made me hate the job when they became owners. And I have full witnesses that can say that everything that I am saying is true. I am still in contact with all my old coworkers from there and I am tired of hearing from them all the sad stories of how bad they are being treated here as employees, I hope corporate gets involved and puts a stop to their un professionalism and the abuse that they are bringing onto their employees, thank you. read more

Roseanna C.

27

16

1

11 years ago

My husband and I both grew up in the Beach area of Long Beach. Although we don't live there anymore, we often come down on weekends to walk along the boardwalk or attend various events during the summer months. Our day always ends with a visit to Baskin Robbins. Their ice cream and gelato are amazing!! The variety of flavors make it a difficult choice, but I've now settled on a scoop of Tanzanian Dark Chocolate and Espresso gelato as my favorite, and my husband tries various ice cream flavor combos. While waiting in line, you get to enjoy the smell of the home made waffle cones being made, so one of these is a must for your gelato or ice cream selection. Going to Baskin Robbins in the beach is a treat. I look forward to my next visit. read more

Lisa L.

178

116

44

13 years ago

I needed to find a low calorie Birthday cake for my good friend who is on a serious diet. I called Baskin Robbins hoping to find a sherbet ice cream cake. I reached Tom, who is the owner. He designed a lemon sorbet (with no cake filling) and explained that a 3 oz slice was only 130 calories... Just push the small amount of frosting to the side. I was amazed! My friend was so impressed (and satisfied) that she got to have a low cal slice of cake on her birthday that tasted soooo yummy! He really listened to my needs, and produced exactly what i needed, and all this was done within a matter of hours... Thanks Tom! I will only visit his location just to experience that kind of customer service... read more

Ashley P.

0

9

0

2 years ago

Baskin-Robbins exceeded my expectations during my recent visit! The first thing that stood out was just how spotlessly clean everything was--it's clear they take cleanliness seriously here, which made the experience all the more enjoyable. The staff were incredibly friendly and attentive, making us feel right at home from the moment we walked in. They were quick with service yet made sure to engage warmly, adding a nice personal touch that you don't always find. If you're looking for a bright, clean, and welcoming place to grab some delicious ice cream, this Baskin-Robbins is the perfect spot! read more

Marilyn C.

1

3

0

11 years ago

I't s Baskin Robbins, so it automatically gets five stars from me to start with. I love Baskin Robbins chocolate fudge ice cream! The reason that I took off one star is because the girl behind the counter was new and was struggling with my order of a pint (12 ounces) of hand packed ice cream. I am not faulting her for being new, it is expected. My problem is that the other more experienced girl behind the counter could clearly see the poor girl struggling and offered no assistance. I hope that next time that I come in the service will improve. read more

sarah a.

0

2

0

1 year ago

Horrible servicio de una cajera pequeña, con pestañas postizas y con muchos aretes en su oreja. Te atiende como so te corrieran, horrible su atención. Incluso su otra compañera me vio que me acerque a la vitrina y en vez de ayudarme se fue dejándome sola. Turno de la tarde, 25 de mayo 2025. Ambas chicas pésimo servicio read more

Renee B.

0

8

0

8 years ago

Ice cream is pretty consistent with other locations. My only issue is the staff. It feels like they all hate their jobs. Can I pay extra for a smile? Fake it, it's ok. read more

Latonia L.

0

3

0

11 years ago

One of the best in the USA, they let you taste everything. The Pistachio is the best. The Hazelnut and pecan also great. Can't go wrong here. read more