Baskin-Robbins

161

654

1146

6 months ago

I stopped in for a ice cream treat and got the pricey Dubai shake. Although it was very good it seem more like an ice cream drink than a shake. read more

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Audrey G.

0

1

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4 months ago

We've come here multiple times and the service has been fine. But we get here at 9:20p, it's freezing outside, and a worker is waving at us telling us that we can't come in and need to go through the drive thru. Very rude and unprofessional. There were other workers in there so it's not like she was the only one working. No signage. Just rude and mouthing "drive thru" in a very abrupt and impatient way. Very lazy. We did not go through the drive thru which she was probably happy about because she didn't have to work, but this should upset the baskin Robbin's manager as you've lost business. read more

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Jacqueline W.

217

647

4656

7 years ago

Ice cream sounds good and decided to bring my little guy back after a play date-- I checked my vehicle and I found a Baskin-Robbins coupon and was excited since it was a buy one get one free single scoop cone or a cup Lucky for us there were no vehicles in line so there was no wait --service was fast and friendly - my coupon was honored --my little guy and I both had cookies and cream ice cream cones to go I'd like to mention that several other Baskin-Robbins locations that I like the fact that this location has a drive-through so if I want to sit inside I had to decision or if I'm in a hurry then I can utilize the drive-thru overall makes a big difference read more

Baskin-Robbins - a child holding a cone of ice cream - Ice Cream & Frozen Yogurt Near Me - Memphis, Tennessee

Baskin-Robbins - a cup of ice cream - Ice Cream & Frozen Yogurt Near Me - Memphis, Tennessee

Baskin-Robbins - Cookies n cream - Ice Cream & Frozen Yogurt Near Me - Memphis, Tennessee

Baskin-Robbins - BOGO ice cream coupon - Ice Cream & Frozen Yogurt Near Me - Memphis, Tennessee

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Nura A.

Elite 21

7

29

27

5 years ago

I had a fly wing in my cup the last time we stopped through and the cashier shrugged it off like it was nothing. I wasn't refunded, either. She said it wasn't allowed. Pathetic. I will never spend my money here again. read more

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Tiffany J.

Elite 26 All-Star

2111

822

7115

9 years ago

I scream, you scream, we all scream for ICE CREAM! I know it is getting cold outside as it is now Fall! However, this is one place that I have to visit year around. They have a new peppermint flavor just yin time for the holidays and it is DELICIOUS! It is located right at the corner of poplar and highland. The traffic is always busy here, but you can garuntee fast and friendly service. The staff is courteous and are very productive. They take out time with each customer if you want to explore different flavors and they are always their to answer questions. All I can say is don't let the cold water stop you from all of the goodness they have to offer inside! read more

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Dawn F.

35

6

1

3 years ago

Terrible service at this location. Always slow no matter how many cars are in line. Increasingly way overpriced. Mostly rude staff. It's really sad... read more

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Jasmine N.

Elite 23

187

176

435

6 years ago

I've always been a fan of baskin robbins for dessert after dinner. Nice and clean location. Jamocha Almond Fudge is one of my favorite ice cream flavors here. Nice for a quick stop and to sit and talk with friends. read more

Baskin-Robbins - Jamocha Almond Fudge - Ice Cream & Frozen Yogurt Near Me - Memphis, Tennessee

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John H.

0

2

0

5 years ago

Poor service. Ice cream tasted freezer burnt and was too soft. Didn't have any of the seasonal flavors. Don't waste you're time go to another store!!! read more

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Joseph F.

0

30

0

6 years ago

Tonight I was in line at the drive thru with several other cars. I got in line at around 8:30. Nobody was served. The staff completely ignored the line and cleaned up to leave. At 5 minutes before 9 someone came out and said they were closed. DO NOT GO TO THIS STORE!!!! read more

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LaShawn N.

119

439

1308

11 years ago

I always have a great experience here the customer service is excellent and the brownie fudge sundae is to die for. I love it because it's not far from my house and my children love it as well.... read more

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Alyssa B.

103

1

0

5 years ago

The lady working the drive-thru was very rude. I had the menu pulled up on my phone and asked for a certain flavor of ice cream and she said, "We don't have that, no baskin robbins anywhere has that." She could have just told me they did not have that flavor she didn't have to get an attitude. I don't care that they didn't have the flavor, I just expected better customer service than that. read more

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Krishna G.

263

27

43

8 years ago

So many flavors that it's hard to choose one! You can never go wrong with strawberry cheesecake. If La Michoacana is closed, this is the place to go! read more

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Renee H.

47

26

5

4 years ago

Ordered 2 small cups, 2 regular cups, and a small thick shake. I received 4 tiny scoops and a soupy shake. She repeated "2 kids cups" and I repeated my order (at the window). She said again "2 kids cups." NO, I never said a kids. This is not what I get at other locations. Why am I paying so much for THIS? It's TINY read more

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Emily H.

0

9

3

4 years ago

I ordered a layered sundae and payed 7$. I received a waffle cone bowl with 2 scoops of ice cream and no toppings. What kind of sundae is that? Ridiculous read more

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Debbie P.

Elite 14

9

75

1

14 years ago

I like ice cream, but I can't handle this particular store. The person on the loud speaker in the drive-thru can never understand what I say, and after repeating my order several times, I usually give up and drive to the pick-up window to place my order. The servers are consistently surly and make me ask for a napkin and spoon. One would think that would be standard fare for cups of ice cream in a drive-thru. This is not a one-time experience. read more

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Samantha B.

701

1506

5116

13 years ago

I have so many fond memories of coming to this place late at night with my friends when I lived at the dorms at University of Memphis a few years ago. We always had great service and a great time. I really am fond of this particular location because of this! But they also have a drive through and ample seating area inside, both of which I've made great use of. read more

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Philly C.

0

129

48

8 years ago

TERRIBLE CUSTOMER SERVICE! Young kids playing on their phones ignoring customers, not listening to the order and products being asked for. I gave this place way too many chances. Overpriced too! read more

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Kendal D.

312

2

1

11 years ago

SO YUMMY!!! The Bubblegum favor has been my absolute favorite ever since I was little! The past couple of times that I've been to Baskin Robins, I would order that favor and they would tell me that they did not have it anymore. But this last time I went, you wouldn't believe how happy I was to hear that they brought Bubblegum back!!! It made my whole entire night :):) Also, the employees are so nice and friendly! I would go back everyday, if I wasn't a broke college student! read more

Baskin-Robbins - Baskin-Robins Bubblegum Ice Cream - Ice Cream & Frozen Yogurt Near Me - Memphis, Tennessee

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Shonta B.

90

5

2

9 years ago

The Highland store location was the worst experience I've ever had at in a Baskin Robbins. I purchased three kids scoop ice creams and they all had different size amount of ice cream in the cup I was told by one of the workers that they were supposed to be measured they were not. I feel like I didn't get my money's worth and this is the first time this has ever happened to me in a Baskin Robbins my daughter told me after the fact that she didn't enjoy her ice cream it tastes old so I do not see myself going back to this location and I don't think you should go either. A bad ending to a good day I wanted to treat the kids for ice cream next time I'll just buy a carton instead. read more

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Joelle P.

Elite 16

3783

722

7423

12 years ago

Really expensive for an ice cream shop...and it is a chain...but it has a driv-thru! Sooo ummm yeah...that about sums it up...

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Randall R.

23

1

0

8 years ago

I order a ice cream cake Monday January 8 2018 online. The order was sent to store in Memphis Tennessee on Poplar Ave. The cake was to be picked up on Thursday January 11 after 1 PM. When I went to pick up the cake the manage knew nothing about our order, all I got was I been staying late at night making cakes I had no knowledge of this order. How is a cake order four day ago, not acknowledge by the store it is sent to, someone should daily be checking to see if all order for the day was received. The only thing I was told by manger that they were never notified but the cake was in their system, how was it missed. This cake was for a birthday party now I have to at the last minute find a replacement for the cake. There is not excuse for a business to be managed this way. I will no longer use any of you location and will be posting all of this on Facebook so everyone will know not to trust Baskin Robins with you birthday cakes. Randy Rhea read more

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Taylor T.

25

26

2

8 years ago

I went here today and the young lady who wears the heavy makeup(don't know her name) did not give me enough ice cream on my Banana split. If I'm paying 6.29 per banana split, I expect some ice cream to be on there. My banana split was thrown together and the ice cream containers were barely full at this location. I won't be back again. There was one young lady who welcomed me to the establishment.. and I was glad to see someone happy to be working, she was sweet and rung up my order. read more

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Frank C.

Elite 17

42

134

436

11 years ago

This Baskin-Robbins is part of a shopping center. There is plenty of nearby parking, and the place has always been clean and well-kept when I've been there. read more

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Amos S.

0

21

2

8 years ago

This location is constantly out of common flavors. Also out tonight: Baseball Nut and Daquiri Ice. Tonight I heard "What's a parfait?" Don't come here unless you've got a hankering for plain old vanilla. read more

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Emily D.

0

1

0

10 years ago

Sadly, we had a terrible experience at this location. Online and on the front door the sign says that the store closes at 10:30pm on Friday and Saturday nights. A group of friends and I chose to meet up for dessert after watching the Grizz game only to be told after we ordered at 9:55 that the "lobby would be closing in 5 minutes" and the front door was then locked and the open sign turned off. The associate then stated that the lobby closes at 10 and the drive-thru closes at 10:30. A few minutes later my 30 year old friends and I were asked to leave, though we were obviously not finished with our ice cream and the store was technically not closed. We stepped outside to finish our ice cream in the freezing cold. It was extremely rude, unprofessional and terrible customer service. read more

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Jordan O.

Elite 19

10

85

69

10 years ago

Super amazing staff and super amazing desserts! They handled the Sunday crowd super well when I went. You know it's usually hectic on Sunday afternoon at ice cream shops but they were still nice and effective. read more

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Jackson P.

0

1

0

11 years ago

This store is everything one could expect of a franchise, and more. They seem to always be remodeling, or adding stuff on. They recently added a patio which is a nice addition. Lots of fun. They have a drive-through although with the friendly help inside i never use it anyways. Honestly i don't eat a lot of ice cream but when i have gone here it has always been great. read more

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More info about Baskin-Robbins

85 S Highland St
Memphis, TN 38111
Chickasaw Oaks
Directions
(901) 458-6031
Call Now
Visit Website
https://www.baskinrobbins.com

Full menu

Hours

What time does Baskin-Robbins open?

Baskin-Robbins opens at 10:30 AM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.Baskin-Robbins opens at 11:00 AM on Sunday.

What time does Baskin-Robbins close?

Baskin-Robbins closes at 10:00 PM on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday.

Mon-Sat 10:30 AM - 10:00 PMSun 11:00 AM - 10:00 PM

Payment methods

Does Baskin-Robbins take credit cards?

Yes, Baskin-Robbins takes credit cards.

Food & Alcohol

Does Baskin-Robbins have catering options?

Yes, Baskin-Robbins does have catering options.

Does Baskin-Robbins have a drive thru?

Yes, Baskin-Robbins has a drive thru.

Indoor Amenities

Does Baskin-Robbins allow dogs?

Yes, Baskin-Robbins allows dogs.

Outdoor Amenities

Does Baskin-Robbins have bike parking?

Yes, Baskin-Robbins has bike parking.

Does Baskin-Robbins have parking?

Yes, Baskin-Robbins has parking options. Private Lot Parking

Other Amenities

Does Baskin-Robbins have free WiFi?

No, Baskin-Robbins does not have free WiFi.

From the Business

Specialties

Cakes & Pies Our Cakes are customizable with your favorite ice cream & cake flavors, design, and special message. To ensure we craft your order just right, some Cakes and Pies may require a minimum of 48 hours for preparation.

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Health Score

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Explore benefits

La Michoacana

4.7(82 reviews)

1.8 mi•Berclair

This is one of my go-to spots for ice cream! They offer so many flavors, including unique ones such…read moreas tres leches and Bailey's. You can also get savory snacks like nachos or loaded potatoes, or even fruit-based cups. La Michoacana is always busy, but the line moves quickly and the prices are more than reasonable. The space is also huge so you can bring a crowd if you want! Come here for your next sweet treat.

Real ice cream. Go get yourself some as soon as possible. Don't let another moment pass. Knowing…read morethe owner of the BR down the street, I have to be honest in saying this beats all other ice cream in town for flavor, texture and overall satisfaction.

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Sugar Ghost Ice Cream and Bubble Tea

4.7(138 reviews)

2.0 mi•University Area

I stopped ordering boba after they made a social media post making fun of my favorite order lol…read more but their ice cream is very good and it's a cute place. i like the ube flavor--better texture than any store-bought ube ice cream ive tried so far

This is the cutest place to get ice cream. Recently went with friends and had a time. The staff is…read morevery friendly and plenty of room to it and enjoy your sweet treat. I love all the murals and little skeletons everywhere! The googy butter ice cream is yummy. This is definitely a spot to cool from the Memphis heat!

More seating.

Bitten Choco Taco

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Class Black Milk Tea with Boba

Scoops Ice Cream

5.0(2 reviews)

2.8 mi•Colonial

Scoops ice cream is so delicious! I had it catered in Southaven and it was outstanding! Best ice…read morecream ever with delicious toppings! Highly recommend!!

We used Scoops for a colleague Ice Cream Social and the event was great. They set up everything and…read morehad our event hassle-free. We had 300+ attendees and their selections/toppings were perfect. This company has thought of everything from start to finish. We definitely will use them again for small, medium and large events. Thumbs up Scoops! You helped us chill and enjoy our event !

Gourmet Popcorn Bar

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Ben & Jerry’s

4.0(51 reviews)

3.0 mi•Brennan

Locally owned & operated

Catering service

Celebrated my 1 year anniversary with a sweet treat! Went on a Sunday evening around 4:50p and it…read morewas really quiet and no wait. The staff was patient and helpful. I got two scoops of Cherry Garcia on a waffle cone. My bf got 1 scoop of Marshmallow sky & 1 scoop of coffee. Also got a brownie to go. Total was $28 for everything. You can buy pints and ice cream cakes too. Recommend this place for a cool environment and treats. Patio area is neat.

Absolutely terrible experience on Monday night. The white employee scraped the melted remains off…read morethe sides of the ice cream container and into my waffle cone. It was literally just melted slop. When I mentioned it, he said, "that's just how it is," as if I didn't watch him scoop the melted sides and give it to me. For the prices B&J's charge, the quality and customer service were embarrassing. Do better.

Waffle cone, shake and sundae in front of Ben & Jerry's ice cream shop menu board.

Fresh packed pint in front of Ben & Jerry's ice cream shop menu board.

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A Ben & Jerry's freshly baked dipped waffle cone with sprinkles in front of waffle cone display.

Quintessential Sweets

4.4(105 reviews)

6.8 mi

I've been going for years and the quality, taste, presentation, service and options are all still…read moregreat! Whenever I am in the Bartlett area I want to stop in. My favorite and only thing I purchase is the ice cream and slush mixed. My top flavors are starburst, watermelon, tiger's blood, and cotton candy. One day, I am going to try the other desserts.

My friend and I went back to Quintessential Sweets to celebrate my birthday. It was a little busy…read morewhen we walked in, but it was worth just to look around. It was amazing to look at all the desserts that were on display. I ordered the Strawberry Shortcake Funnel cake and cherry flavor snow. My friend ordered the cookies and cream funnel and a snow as well. The strawberry shortcake funnel cake was so soft and delicious to eat. The Cherry Snow was a good pairing for the funnel cake.

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Milk Dessert Bar

4.1(136 reviews)

6.3 mi•River Oaks

Everyone knows I love a bakery and a sweet shop! This is such a happy place to visit, the people…read moreare friendly and helpful. I like the whimsical decor it's perfect for indulging in something sweet. They have a variety of items to choose from, to my surprise, I really enjoy the edible cookie dough. I thought it would be too sweet and not for me but it's good! On this visit I got the Cookie Butter Cheesecake and it was delicious! I would certainly recommend coming here if you've never been.

It is too bad that this place is closing down. They always had a lot of great treats. My favorite…read morewas their cookie dolls. They would always have a very nice variety of flavors of the cookie dough and they had great milkshakes so shout out to Milk dessert bar. I am sad that you're leaving.

Flight of Cookie Dough.

Lazy Daisy

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Margie's 901

4.0(109 reviews)

6.2 mi•Downtown

This is the best place in Memphis for a cold sweet treat. The cakes are delicious and so is the…read moreservice and ice cream. I love supporting locally owned businesses and you should too the ice cream shop is clean and welcoming on the inside. Stop in and tell Jess Ana sent you!

I ordered a chocolate ice cream. You could see them making the homemade ice cream right there. It…read morewas very tasty however it was extremely soft and melted within five minutes. Otherwise it was very very delicious. Just be aware that the ice cream here is on the soft serve side. I tasted the orange shirt, but which was very tasty but also had the same consistency.

Margie's 901

Chocolate

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Margie's 901 -- storefront

Sweet Noshings

4.2(172 reviews)

2.6 mi•Midtown

I will always rave on this nice little candy shop! Staff is friendly and it is very clean. I just…read morewish they had maple chocolates as an option.

My husband and I had the sweetest little date night at Sweet Nothings on Madison, and it truly felt…read morelike we were kids in a candy store. The moment we walked in, we were surrounded by colorful treats and nostalgic vibes that made the whole experience fun and lighthearted. He chose the espresso cookies n cream ice cream on a waffle cone, and I went with the classic cookies n cream on a waffle cone. Both were creamy, flavorful, and honestly hit the spot perfectly. We also grabbed a bag of their fruit slice candies in a mix of flavors, and they were so soft, fresh, and perfectly coated in sugar. Each piece had a bold, juicy flavor that made it hard to stop snacking. We couldn't believe we only spent $15 for such a cute and satisfying treat. After ordering, we took our cones and candy and enjoyed a peaceful walk around the square, just talking and enjoying each other's company. It felt simple, romantic, and refreshing all at the same time. We're definitely coming back again and next time, we're bringing the babies so they can experience the magic too.

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Tons of popcorn choices.

Yolo Rollo

4.0(4 reviews)

2.0 mi•Audubon-Oak Court

Before I begin my review. Don't get the caramel on top. Don't be like me where they ask you which…read moretopping you want and you freak out and say the first one that pops into your head. Long story short, caramel does not go with pineapple and mangoes and it should never go with them. Now back to the ice cream itself. It's really creamy, I liked the consistency, I went to two other places in Memphis and one was eh and the other was good. I like the price here and again I liked the consistency and how you can make your own rolled ice cream flavor. I wish the mango had more mango flavor but other than that the parts without caramel were really good. Next time I come back I'm gonna try something different.

Hidden gem inside oak ct mall. Best rolled ice cream in Memphis. Ice cream is rolled right in front…read moreof u and is soft and super delicious once you receive it. Make sure you get your fresh fruit toppings at the end.

Yummm vanilla ice cream with strawberries

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Mempops

4.5(88 reviews)

5.3 mi

Stopped in after a dinner while in town for the weekend. It's cute and the pops are good - let them…read moremelt a little though.

This is a pretty good little spot tucked away in a shopping center, not facing the main road. I…read morevisited after lunch one day and I was the only customer. I had viewed some example menus before coming so I kind of knew what I already wanted, assuming they had that flavor. Sure enough, when I walked into the store, they did have the Banana Nutella flavor, so I orderd one. I ate the pop on the way to my next tourist stop and found it to be extremely frozen like a rock so I had to wait at least 2 mins to start letting it melt a little. There is neither a strong banana, nor a strong Nutella flavor, just an overall nice Dutch chocolate taste to it. For the price, it can't be beat.