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    Bassett Salon Solutions

    5.0 (5 reviews)
    Closed 8:00 am - 5:00 pm
    Updated a few days ago

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    Recommended Reviews - Bassett Salon Solutions

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    Photo of Maria R.
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    3 years ago

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    Photo of Heather M.
    560
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    75

    5 years ago

    Love this location / they always go above & beyond when I have a question or need help with products

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    Ward B.

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    5 years ago

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    Ward B.

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    Photo of Jenn J.
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    4 years ago

    Always friendly and helpful staff. I was able to buy the shampoo and conditioners there that I love Davines, that I can't find elsewhere.

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    Photo of Fah A.
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    7 years ago

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    SEPHORA

    SEPHORA

    3.2
    (302 reviews)
    1.4 mi
    $$

    I had such a wonderful experience at Sephora thanks to Gia! I had gotten some sun earlier in the…read moreday, so my usual foundation shade no longer matched, and Gia took the time to help me find the perfect new shade. She truly went above and beyond. Not only was she incredibly knowledgeable and patient, but she also made me feel completely comfortable even though I was dealing with a skin breakout and feeling a little self-conscious. She recommended additional products to help my makeup apply and wear better, and she even helped apply everything so I could see the final result. Gia was kind, professional, and genuinely cared about making sure I left feeling confident. Customer service like this is rare, and I'm so grateful for her help. If you visit this Sephora, I highly recommend asking for Gia!

    I stopped by this Sephora after work yesterday and had a horrible experience. First off, I walked…read moreinto the store and an employee was standing there (as usual) and completely ignored my existence. Then of course, a group of White ladies walked in and they were immediately greeted. Not off to a great start. I continue to go ahead and browse the makeup aisles and made my way to the Dior area. I have been eyeing their base as well as Hourglass's primer and could have really used the assistance of an employee. No one was around me so I made my way toward the front of the store in hopes of finding one. In the middle of the store was a roundish Asian lady with black hair and grown out blonde highlights standing. I asked for her help, and was immediately met with attitude and no sense of customer service. "What do you need?" and a frown was all I received. Personally, I found that I would rather go to another Sephora (which I did) and find assistance there. I turned around and walked out, and funnily enough, I saw the employee in front greeting the other White patrons walking in. It's a shame that this store neglects basic customer service and kindness, but that's what u get these days. No good help these days!

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    SEPHORA
    SEPHORA
    SEPHORA

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    Walnut Creek Aesthetics

    Walnut Creek Aesthetics

    4.8
    (48 reviews)
    1.5 mi

    I've known Shahdi for many years and she's hands-down one of the best injectors in the area. What…read moresets her apart is her level of expertise--she actually teaches plastic surgeons how to inject, which tells you everything about her skill and precision. She's never pushy. She won't try to sell you on treatments you don't need; she'll give you honest advice about what will actually help. On top of all that, she's genuinely kind and easy to talk to, which makes every visit comfortable. If you're looking for someone trustworthy, talented, and down-to-earth, I can't recommend her enough.

    I have no idea why I haven't written this sooner--Walnut Creek Aesthetics is truly my happy place!…read moreEveryone here is so kind and incredibly skilled at what they do. Krystal at the front desk is always so helpful and makes booking all my appointments a breeze. I've seen Ashley for facials and lasers and she is AMAZING. She's a wealth of knowledge, and I love how invested she is in my skin. She's been helping me with my melasma and sun spots, and I've noticed a huge difference after just the last three appointments. I also see Shahdi for lasers and microneedling, and she is incredible--so kind, attentive, and knowledgeable. She answers all my questions and puts me completely at ease. I get so many compliments on my skin and send everyone here. They really are the best!

    Photos
    Before and after
    Before and after
    Mika Hill RN with 18 years experience as an Aesthetic Nurse. Trainer for Galderma and Mentor.
    Mika Hill RN with 18 years experience as an Aesthetic Nurse. Trainer for Galderma and Mentor.
    Excited about her Skin Care!

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    Excited about her Skin Care!
    SEPHORA

    SEPHORA

    3.5
    (103 reviews)
    6.4 mi
    $$$

    The person that assisted me was amazing and patient. She's an African American lady named Tywana…read more(sorry for misspelling), I'd rate her service as 5 stars. However, there's this short Asian lady with another (maybe Hispanic) both employees who seemed to be following me and my friend around. They stood by next to every aisle where my friend and I go. They also looked away every time I catch them looking at us. Santa Rosa is my go to location because I'm from Sonoma County but I have never felt treated that way from the employees there even when I'm not dressed nice. Lastly, I could be wrong, but what are the odds of my credit card declining because I literally used it just few hours before that. I called Chase right after the store visit and they said they didn't have any transactions from Sephora. Maybe there's something wrong with their system but I got to use my debit card and it worked just fine. I could also. be just freaking out and feeling weird towards these two ladies that's why I'm feeling this way.

    Decided to take my baby here to redeem her giftcard from her birthday. Security guards greeted us…read morein. Shopping was pretty quick as my daughter knew what she wanted which was a plus. Cashier clerk ; Vanessa was rude and dismissive as my baby tried to make conversation this madr the experience for my baby wack. Upon leaving I stopped a young lady to inquire of a manager to share my thoughts or experience , she was sweet. Please stop having people on the registers or doing customer service jobs if they can not provide customer service - a simple "hello" "do you need help" " found everything ok" " thank you for stopping by" not that hard.

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    SEPHORA
    SEPHORA
    SEPHORA

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    Bassett Salon Solutions - cosmetics - Updated July 2026

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