Mike is awesome! I had a big job, and Mike took care of it proficiently at a reasonable price. I…read morenow call him for all my plumbing needs.

Mike came out about an hour after I called for service. He was on time and extremely professional…read more His work was exceptional. I will definitely use him again.

I contacted Grateful Plumber through Yelp's project feature. I noted that they were a plumber that…read morequalified for Yelp's guarantee program, a neat program that I've fortunately never had to use. I did my initial contact outside of business hours. Early the next morning, I had a message from Adam B. Once I got to work, I returned the call and quickly described my issue and what I believed it to be. The first available appointment wasn't until Monday (it wasn't urgent, so I wasn't worried about going the weekend). I got my timeframe. I had a couple other appointments that day, so I ended up taking the day off so I could easily be available. I immediately liked that they told me who would be arriving - AND that was who arrived. I also liked that they use a customer portal that allows you to have some security if you pay online or to review your records. Christian arrived (there was one other person with him). It took him a couple minutes to diagnose the issue he believed it to be, and it took him not a lot longer to determine that diagnosis correct. He quoted the price, I agreed, and he got to work. After finishing the work, he determined the original issue I'd believed it to be wasn't quite needing to be addressed (but will be in the near future). We discussed options, including ways I could save a bit. Christian was personable and explained things in a way I could understand. The issue was likely caused by me, but he managed to avoid using the word "idiot" at any point. The repair was done in a timely manner. The price ended up being a bit lower than quoted. I appreciated his honesty as he very easily could have pointed me toward a repair not needing done yet. It also became obvious the last person I'd used had really only done half the job. Everything has worked beautifully since Christian finished. There are likely a couple more projects I'll tackle in the near future, and I won't hesitate to return to Grateful Plumber. The housecall was $59, but that was credited toward the repair once I decided to have them do the work. Friendly employees. Good follow-through. Fair pricing. Quality work. Problem solved. That's 5-star for me and another winner for Yelp's project feature.

I highly recommend this company to everyone who wants great plumbing service at a great price…read more Christian was my plumber and he installed a new quieter garbage disposal to replace my cracked one in record time. I always refer to YELP to research who is the best company to help fix my problem. Grateful Plumber stood well above all the rest and it was evident to me why they are exceptional. I am extremely happy with their work and I highly recommend them to anyone who has ever needed help with their plumbing issues.

With the freezing temperatures, we had a water line burst and flood our furnace. I called Chapman…read moreand they scheduled us for both repairs the same day. The furnace tech diagnosed the furnace as needing at least a new control board and couldn't be sure other parts weren't bad. The furnace was full of ice. Based on the price of the potential repairs, it made more sense to replace the furnace. The installers arrived first thing the next morning and we had heat around lunch time. Everyone from Chapman was clean, courteous and did great work. It wasn't cheap for any of this, but we feel that the prices were reasonable, especially since we were 100% done the very next day.

Do NOT waste your time, like they did mine. Man was 45 minutes late (I learned he will not stop…read moretalking). Learned his entire life story, he said many questionable things and some foul language. Was in my home for over 2 hours. Gave me a quote for new unit $18,000. The quote from the company I decided on is the exact same equipment I will be getting for $10,000 less. Tried to get me to schedule before he left and said he would take $200 off, thanks but no thanks!! He saw a woman and tried to take advantage, or maybe that is their typical cost. But get another quote before picking this joke of a company.

Prompt response to my requests for service; trained professionals always sent to my home; friendly…read moreand courteous inside my home and property. I plan to utilize their services again. A bit pricey, but quality work is important to me.

We've invested $20,000+ worth of repairs with Peterman over the course of four years, along with…read morethe $17/month membership. We live in an old house, so it sadly came with the territory and we had to hire their services for repairs that were beyond our skill level. Our trust with them came to a screeching halt when the time came that I needed to speak with management. We've had an almost 3-year HVAC issue, where five different technicians kept doing leak searches (and charged us for all of them) with no offers for long-term solutions. After my initial call to hopefully address this, it took about a week for them to send me a text offering the minimum possible resolution without even speaking to me. Conveniently, the call-back number they sent didn't work, either. It just goes to show that their management doesn't have the professionalism or courage to have actual conversations with loyal customers. They all hide behind the veil of their customer experience team who unfortunately don't make the decisions. I've never been so relieved to move on from a company whose leadership doesn't value their members.

Had Hoosier Plumber look into a leak in my parent's drain from a washer/ water softener. I will…read morecertainly recommend them to friends and family. Ryan quickly found the problem. The original builder had made several mistakes in installation that contributed to the problem. He showed pictures of what he found wrong and explained how he was going to correct them. I have done enough DIY plumbing in the past to know he was absolutely correct. With the success he had on the drain, we went ahead and had him fix a leaking shower valve and also a sump pump that should have been replaced long ago. He quickly tackled those problems too. Ryan was prompt, left the areas he worked on very clean, and the work he performed neat and professional. On a personal note, he was very polite and conscientious about the dog in the home. The dog loved him and I will take the dog's judgment any day. Hoosier Plumber is a good example of a small local business.

Do not use this company. They do not stand behind their work. Forced to use them through home…read morewarranty company to replace a hot water heater. They cut out a booster pump that pushed the water to the upper levels. A year later after having consistent problems of not having hot water on the upper level, we had a different plumber come out to see what was going on and he immediate saw the cut out booster pump and immediately knew what the problem was. Unfortunately we had no idea what the pump was or what it was used for combined with this company telling us it wasn't needed so never gave it another thought. After calling this company to get a resolution they wouldn't stand behind their work and actually hung up on us when asking what they

I agree with the other reviewer. Very reasonable rates and great service. Besides getting to us…read morequickly, the thing that really impressed me was that Charles took time to explain what was going on. I had some understanding of the situation and I know NOTHING about plumbing. He didn't try to add on extra services or un-necessary repairs. He was on time, very polite and solved our problems. It's obvious how knowledgeable and experienced he is. We thought this malfunction involving the septic system and our bathrooms was going to become a very expensive monster. It was manageable and we were all able to sleep easy that night. He is going to come back next week to check up on things and advised us to call if we have further issues. This plumber has my family's highest recommendation. If you need plumbing help do not hesitate to contact him.

Never cheap for plumbing, but Inflation is killin all of us. Good work in a good time frame and…read morecompleted quickly recommended!

Service was quick and they did a great job. Everyone was very kind and helpful! We would definitely…read moreuse them again.

Charged 350.00 dollars for inspection of sewer line in crawl space that had fallen down because…read moresomeone had cut the straps that held up the pvc sewer line all they had to do was reinstall the sewer line with new support straps but they lied to me and said that a new sewer line was needed

Jason& Kodi are so Amazing I got a service plan with…read morethem. He came out on an Emergency on my Hot Water Heater. The Gas Company turned it off. He showed up with 30 Minutes. Thank GOD. Never use another Company Topnotch I promise not to use another Company

Water heater stopped giving hot water last night and Rapid Response were literally rapid! Jason Lee…read moreand Jalen Coleman showed up promptly, professionally, and were informative. The work overall took a few hours but I am now enjoying hot water! I am so thankful for their expertise during this stressful time!