Regrettably, I lost my van to a drunk driver (with no insurance). Today, I visited Rob and he was…read moreINCREDIBLY kind and understanding with my situation. I am now a HAPPY owner of another van. Rob went above and beyond with the deal and in a timely manner! Thanks LAF!!! You've made the pain of car buying SO MUCH easier!

Quick to respond & get out there. Very thorough report & detail in the numerous photos. His…read morediscoveries helped save me a lot of money in the negotiating process, as well as saving me out of pocket repair expenses upon taking delivery of my out of state car. Definitely would recommend!

I requested a pre-purchase inspection remotely (I'm in Oregon, car is in Chicago), and they were…read moreable to get it scheduled with the dealership, the inspection done, and provided an EXTREMELY detailed report to me via email all in record time. Tons of high quality photos and detailed descriptions of any flaws and other observations about the car. From minor scratches, scuffs and paint chips, to the bumper being repainted at some point, electronics function, driveability/performance, component condition (brake pads need replacing, etc.), they did it all. Seriously top quality work, on short notice, and at a very reasonable price. Highly recommended!!

Stopped in to check out a car. No other customers were there. The guy working in the office seemed…read moreannoyed that we were there. Did not greet us, introduce himself etc. when we came in. No "people" skills. Our brief time there was just uncomfortable and he even made a few snide quips. We were there for a total of 20 minutes and barely even asked the sales guy a question so it's not like we were coming in and hammering him for information or something. I walked away thinking that I just don't want to buy a car from this person.

I purchased a vehicle from Victor Auto Group that I found on Carfax. This purchase was the…read moresmoothest, easiest transaction I have ever experienced. Bill was the most amazing and professional salesperson, and I highly recommend researching the great inventory he has if you are looking for a used vehicle.

Let's start by NOT letting an actual kid try to sell me a car. The boy who was assisting me was in…read morehigh school. (Not an assumption, he told us). Second- know where the cars are located. It was a very hot day and I have a chronic illness. Walking around helping them look for a car is ridiculous. Lastly, the car we drove 40+ minutes to see didn't have a working air conditioner. Beautiful car and all I can think about is getting out of it ASAP. What if we were considering that car in the winter? We would've be stuck with a car that needed is a/c repaired. No thanks. Side note- none of the cars we looked at were clean. Some had trash and debris in them. Others had a unpleasant odor. But if these things don't bother you, know that their prices are very reasonable

The salesman was a young kid, really nice, there was no problems with him…read more The dealership is very unorganized. There's just cars everywhere and nobody knows where any specific car is. A lot of their cars are in rough condition but after walking around for a while, we found a clean one we wanted to buy. It was after hours so not all banks were still open. We were told buy the manager, the other banks open in the morning and we can get better rates. He said "I've been doing this a long time so I know we'll get better rates tomorrow". The next morning they called and said sorry a co-signer is needed or a larger down payment...I said thats not what you said last night after running my nephews credit AND their website in capital letters reads, "NO CREDIT, BAD CREDIT, COLLECTIONS, MATRICULA, CASH PAYING JOBS, PREVIOUS BANKRUPTCY, REPOSSESSION, FIRST TIME BUYERS? NO PROBLEM!" So the manager is full of crap and doesn't know what he's talking about and also their website is false advertising. It isn't true. My nephew has good credit. It came back in the 700's but now they say he needs more credit and a larger down payment. That is NOT what they told at any point and that is NOT what their website reads. They're full of shit. Not a good dealership at all.

Had a great experience here with our vintage Wagoneer. They encouraged me to save money by…read moreresearching and having parts sent directly to them.. and installed them for us for just the cost of labor. We've put 3500 miles on it since then (as a tow vehicle) and everything Mark and his team did has held up. Highly recommended.

Excellent Jeep parts department. If they don't have it, they can find it. I use them for all my…read morerestorations. They do not give away their goods & services. They charge a fair price. They can find the part, get it on time & it's the correct part the first time. No run around, no hassle.That's worth the up-charge.

Bought a 2019 Nissan pathfinder, so far im very impressed by the price and service we got , very…read moretransparent

I normally don't leave reviews, but this one's well-deserved. I was told the vehicle I purchased…read morehad "fresh oil" and had been "fully serviced." Turns out that was not true. Within a week of ownership, I discovered thick, old oil sludge and a filthy oil filter that hadn't been touched in ages. If this is what they consider "serviced," I'd hate to see what they call neglected.

Sorry but I have used them a couple times and aside from things not quite being done correctly and…read morehaving to immediately return each time, I found them to charge quite a bit for their work. I'll say they are pretty quick but disappointing overall that things just aren't repaired as good as they should be. I have found another shop in the area with a better mechanic/shop and the work has been done correctly on the first visit each time.

Have used Park and Son for years. Really the best. Kept my Toyota Camry running past 360,000…read moremiles. Felt comfortable driving it back in forth to Arlington Heights every day. The owner is the nicest guy and we just feel very well taken care of with this business.