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    Bates Orthodontics - West End

    5.0 (6 reviews)
    Closed • 8:00 am - 5:00 pm

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    John J Andre, DDS & Associates - Dr Wanda Hall, Dr James Muncy, Dr John J Andre (from left to right)

    John J Andre, DDS & Associates

    2.8(9 reviews)
    1.0 mi

    I went to Dr Andre because I had to although he was hours away from me- because I'm on Medicaid I…read morehad to.... He literally added a huge triangle of composite filling to my front tooth that was uncomfortable... which I went back to get corrected ... he did't correct it though it was visibly noticeable... another dentist did... I also had a cleaning there , which lasted less than 15 minutes. ... Then I paid for an ill fitting bite guard. , I've been to his Glenn Allen and Louisa office... I would not recommend his practice.

    Had a very bad experience. I would like to say up front that Dr. Andre is very likable and…read moreprofessional. The office administrator Laura was the opposite. Quoted me for services without "taking the yearly limit into consideration," as she, "often doesn't take that into consideration." (Her words in quotes) Originally, scheduled for three appointments. After first I had to go back for SIX bite adjustments. After second appointment, Laura explains I will need to pay an additional $600 dollars to finish. Original quotes was $800, new one in middle of service was $1,400. This was a result of her not considering my plans yearly cap.....and filing my claims out of network. She did eventually refuse in-network. I refused to pay the increase and was generally unhappy with my treatment. I left with three cavities needing to be filled on my left side. Next dentist disagreed. Only one of the cavities had broken through the enamel. I was able to stop the other two by flossing properly. New dentist also said with the amount of filling in the tooth (the one I had to go back for six times), they would have capped it. The only reason I didn't give it one star, was because I liked the Dr. I hope he can address the issues and fix his practice. Wife, whom had been using him 26 years, was disgusted by the treatment and was very sorry for recommending him. She has been very happy with Dr. Rusnak's practice and I'm very happy with Dr. Oley's.

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    John J Andre, DDS & Associates - Louisa Office

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    Bates Orthodontics - West End - orthodontists - Updated September 2026

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