Zaprian from Innovative tile is a true professional and does outstanding tile work. He helped us…read moremake nice stylistic choices for our kitchen backsplash, worked fast, was very reasonable, and extremely friendly. 10/10. We HIGHLY recommend reaching out to Zaprian for any tile work, he is amazing!

Zaprian does great work highly recommended. He is professional and works with you to find the best…read moresolution.

We bought in a mid-century house whose furnace is located on the roof . It is a common location for…read morethis type of house, but -needless to say- it is not easy to replace that furnace when the need comes. We decided to hire ATLAS for the job: the furnace was old, and the original roof ducting did a lousy job distributing the heat throughout the house. I was always cold even when the heat was "blasting". ATLAS did a thorough and patient analysis of our old system. They decided to double up the ducts to provide more air flow, and they also organized the flow inside the ducts: it worked. Frankly, the final cost was reasonable, considering the benefits I am getting from it. I particularly recommend Nick and Scott who supervised the project: they really looked into the project, then fixed the problem. Plus: the work was clean, and the communication great all along. Happy customer :-)

Top Level: Initial screw-up, great recovery…read more Atlas heating installed our furnace nearly 20 years ago and it has worked well until recently. We started having problems with it, so we had a technician come out to perform preventative maintenance. However, less than a week later, it died completely and I could not revive it. I called Atlas, thinking that I would be a priority for service, assuming they would stand behind their work. Instead I was told that I could not get scheduled for service until 5 days later, and the money I had spent on the maintenance was essentially forfeit, as I would receive no credit towards the repairs. Instead, I went with a different company that diagnosed and repaired the problem two days later. After the rather disappointing interaction with Atlas, the owner called and was mortified at how I was treated. She was extremely apologetic and offered to not only refund the cost of the preventative maintenance, but tried to give me even more money for the poor handling of my case. While I did accept the refund, I did not think it fair to take more money. We parted on good terms and when it comes time to replace my furnace (in the near future), Atlas will definitely be part of the process. I would leave five stars, but have to deduct one for the initial poor handling of my case.

Eva came today for the first time and I am so impressed. I do clean my place, but she took it to a…read morewhole different level of cleanliness. I live with a disability that makes deep cleaning very challenging, and her help means a lot to me. She is truly an expert in the art of cleaning. She moved everything and scrubbed every nook and cranny. The attention to detail was incredible, and my place feels better than it has in a long time. I am very grateful for her help and highly recommend her.

There isn't a clear pricing policy. The price initially offered to me was very expensive ($75/hr…read morefor 1 cleaner) compared to other cleaning services ($40/hr). When I pointed this out, the price decreased to $50/hr, which is a rate that I would've been happy to pay. However, I didn't feel that I could trust my home to a business exercising this type of strategy.

Ramiro and Mohammed did an amazing job installing our heat pump. Their attention to detail was much…read moreappreciated and their work was clean. Lines and insulation were installed nicely. Sanny, who came out to talk about the HVaC options we had was also friendly and helpful.

I had an outstanding experience with Ratmir at Galaxy Heating & Air Conditioning. After another…read moreHVAC company spent nearly two hours trying to diagnose our system and still couldn't identify the problem, Ratmir arrived and had the issue pinpointed within 15 minutes, and fixed it in less than an hour. His expertise, professionalism, and efficiency were immediately apparent. He took the time to clearly explain the problem and what needed to be done to resolve it, giving us confidence that we were finally getting the right answer. It's rare to find a technician with this level of knowledge and diagnostic skill. If you're looking for someone who can quickly and accurately troubleshoot HVAC issues, I highly recommend Ratmir and the team at Galaxy Heating & Air Conditioning.

We started getting alerts from EBMUD about a possible leak at our house, which immediately had us…read moreon edge. We had two different plumbers come out, but neither could figure out where the issue was coming from. EBMUD gave us access to monitor our water usage online, and once we started tracking it, the numbers seemed to be getting worse... definitely not what you want to see. At that point, both plumbers recommended bringing in a leak detection specialist. We were pretty stressed, thinking this could turn into a major (and expensive) problem, so we started calling around trying to find someone reputable who could come out quickly. Steve from Water Shield Leak Detection was able to come out that same afternoon, which was a huge relief. He was thorough, ran multiple tests, and took the time to explain everything in a way that actually made sense. More importantly, he was confident that we weren't dealing with a major issue like we originally feared. He gave us a few things to monitor and try on our end, and even offered to come back and do additional testing to confirm everything at no extra charge. That kind of follow-through is rare. We were incredibly grateful he could come out on such short notice and, honestly, just put our minds at ease. Highly recommend if you're dealing with anything similar.

I initially suspected a sewage leak near my basement sump pump and thought a smoke test would be…read moreneeded. After calling many plumbers, Water Shield Leak Detection was the only company that offered it. Steve responded quickly and scheduled Amin right away. When Amin arrived, he assessed the situation and determined it wasn't a sewage pipe issue, so the smoke test wasn't necessary. Instead, he and Steve carefully inspected everything and found the real problem - a leak from a kitchen water pipe that went all the way underground near the foundation. Rather than recommending a costly excavation, they suggested a smart, less invasive solution by rerouting the pipe around the house directly to the sewer cleanout. Steve provided a detailed and reasonable estimate the same day, and Amin returned promptly to complete the work efficiently. Amin was knowledgeable, meticulous, and professional. He tested everything before, during, and after the repair to ensure the issue was correctly identified and fully resolved. He also took the time to answer all my questions and cleaned up everything afterward. Overall, I had an excellent experience with Water Shield Leak Detection and will definitely use them again for any future plumbing needs.

The Great (+2 stars) ==========…read more * The structural work: Our home is on a great, new, solid foundation (with shear walls), so we feel as safe as we can be in our home for an earthquake! * Our basement is also now more usable. * Drainage: There is now drainage around the foundation and under the basement slab, so we are no longer worried about our basement flooding! * The working crew were very friendly and considerate. The Bad (-1 star): ========== * The electrical subcontractor was quite bad. The electricians didn't install the dryer outlet properly (one conductor came loose before I first used it), most outlets they installed are loose (they give when pushing in a plug), and they installed a used, old (not LED compatible) dimmer for the LED lights they installed. Also, the owner yelled at his team a lot. * The plumbing subcontractor was bad, too. They misdrilled several holes, damaging the interior of the home. They didn't seal around exterior penetrations into the house. They didn't put a cover over the branch of a wye that was no longer needed. They wouldn't do anything about the loss of hot water pressure in a bathroom faucet that occurred after they moved some plumbing around (I ended up having to disconnect and disassemble the hot water valve myself and I found a piece of silicone clogged in there). They over-glued the drain of the laundry supply box making it nearly impossible to remove the cap, and they lost the o-rings on my faucet aerator. The Ugly (-2 stars): ========== * They overlooked details in the plans about where walls and doors should go, and denied responsibility since they weren't in the structural engineer's plans, which they opted to not have updated with the revisions I told them about. This lead to a sewer pipe being installed in an inconvenient location (it went through the foundation, so it can't be moved), a structural wall that was almost built in the wrong place (I caught it while they were digging the footing), and a room that was built with no doorway (they had to cut some framing to make the opening). * The pricing/scope was negligent at best, but I'd put it closer to misleading or deceptive. During the initial visits, they talked about all the things they would do (including putting up framing, drywall, and insulation), and then sent over an estimate that I accepted. I didn't realize until halfway through the project that the estimate didn't include many of the things they talked about (including the framing, drywall, and insulation); those apparently would be part of "Phase 2," not included in the price of the first estimate. I had chosen E&F over another estimate that was less expensive even though it did explicitly contain the "additional" scope. I was also surprised that the electrical and plumbing (most of which was necessary to get them out of the way for the structural work) was billed separately; i.e., an unexpected additional expense. * They chose to rebuild a segment of stairs (rather than just adding two steps at the bottom, per the plans), which ended up having insufficient clearance with an overhang halfway down. They tried to convince me there was no new problem because they built them the same as before (but the run of the new stairs was one inch longer, causing the 4th step down to be 4 inches closer to the overhang) and resisted remedying the issue. They just ended up taking a sawzall to trim the overhang -- a joist -- which I just have to hope doesn't compromise any structural integrity! Further, they didn't even finish the stairs (sand and seal); "Test your staining skills," they said. * They ghosted before Phase 2. As the structural work was reaching completion, we were going back and forth on scope for Phase 2. However, when the structural work was actually completed, they just stopped communicating, left dirt and demo debris they left on our driveway for a month, then disappeared. There were lots of things they removed to get out of the way (like several segments of fence) but didn't put back. I could easily add 3x more issues and details, but this review is already too long.

We used E&F for a foundation replacement as well as seismic retrofit, including brace and bolt…read more They finished on time and under-budget, with good communication from both the owner and site foreman. I'm definitely planning to have them quote the next phase of our remodel!

We've had Dale come back again to refinish our badly worn kitchen floor. He actually had to…read morereplace some boards because of water damage. Dale is a lovely person and I'd trust him to refinish floors. Pictures speak 10,000words!

Dale and Héctor just did a refresh of our wood floors and they look amazing! I thought I needed to…read morerefinish them but Dale through a refresh would do and he was right. Our floors look beautiful! The price was also very reasonable, and the customer service excellent. We are very happy and highly recommend if your wood floors need some love!

I wish I could give Bay Area Grout Specialist five stars because Noe and Maria are super nice! Noe…read moregave a prompt response and scheduled me within a couple weeks for shower grout and floor grout. Noe and Maria arrived on time and did a beautiful job on the shower regrout and Noe even accommodated some last minute requests to add caulking in the kitchen and quarter round. Unfortunately, we had different ideas about what grout 'touch-ups' meant for the floors - I wanted a few spots regrouted to match the rest of the flooring's grout color - but it really lacked a professional touch and didn't look good at all. I did invite Noe to come back to redo it, and it still did not meet the professional standard I paid for. I would have appreciated more thorough communication from the start to make sure I was getting what I needed. To be honest, this was not the cheapest quote I got but paid more because of the great reviews. I would be happy to change my review to 5 stars if the team wants to come back for a full regrout on the floors, but I'm not planning to pay any more than I already have. I'll attach some pictures of the beautiful shower and subpar floor grout job.

The rain was coming and I had a leak- so I was hoping Noe could come by and do a Quick Look & see…read moreif he could figure out the leak. He did! He did a seal and when the rain came and went the leak did not happen! Now we know where to address when we have more time and sunshine. Also had him check out my front steps that seem to need to be re-grouted - he pointed out white water marks coming out from the tiles is a sign of water getting in behind so he went tile by tile to figure out how many are loose. I look forward to his bid for service for spring project as he does great work so I feel like I will get a good deal and a great job well done.