White Magic was our original janitorial maintenance company ever since our community was built…read more After many years with White Magic we decided it was time to switch companies for 2 main reasons. 1) Their workers avoid their trash duties. We have trash cans around the community that would always become overfilled because they didn't regularly clear them despite this being explicit in our contract. They also avoided cleaning hard-to-reach spiderwebs. And most importantly, they don't move the large dumpster bins for you, and sometimes this is needed when the trash company gets sloppy or forgetful (and there's an overflow problem). We were told they stopped allowing their employees to move these dumpster bins when the owner had to pay out workers compensation for an incident. 2) They completely price gouged us when we switched to a new manager and tried to charge us literally 3x the rate for setting out pool furniture (used to be $400, and shot up to $1200 for this company alone). When we showed the owner our history of past pool invoices he defended his actions. In addition to this, they were very sloppy when putting away pool furniture in the past -- it looked like a hoarder's dump, which caused some furniture to get damaged. We luckily found that it's very easy to find any other janitorial company in the area who includes moving the large dumpster bins in their work at competitive rates. These companies also do not price gouge for moving pool furniture -- some still charge in the $300s for the same work. The only good thing I can say about this company is the lady who did the actual work for us was friendly and approachable when our residents saw her in the halls and pointed out things she forgot to clean. If your community is seeing the same issues, I highly recommend you look for another vendor. You will be able to find one that offers better quality service for a competitive rate. We have been with another vendor long enough now that we know we will never use White Magic again.

I echo other reviews in that they don't provide an estimate despite being asked multiple times,…read morethen send you an exorbitant bill. In my case over $1K for equipment rental, and $165 per visit for checking on the equipment and using their humidity probe. I could have rented the same equipment at a local store for $440 and checked on it myself.

Ted, the owner, was friendly and reliable from the get go…read more He came by for an estimate, and was able to adjust his schedule to do the carpet cleaning two days later. He explained the difference between hot water extraction and the dry chemical options, and recommended what was best for our stairs. His assistant, Mike was very pleasant, and both got the job done thoroughly and effectively.

We had Ted clean our carpets and he did a very thorough and excellent job, much better than the…read moreprevious carpet cleaner we have used. Clean carpet with no spots. So we had him clean our second story condominium windows. Again very thorough and excellent job. He uses a filter to clean the water he uses so even drops left on the windows dry with no spots. Sparkling clean windows. I can't recommend Ted and Powerhouse highly enough. Besides, he is a very personable guy.

I highly recommend Mighty Grout Cleaner! They did a beautiful job restoring the grout on my kitchen…read moreand bathroom floors, and they also cleaned my kitchen countertops. The results exceeded my expectations. This is a family-owned business, and Brandon, the son, did an amazing job. He was professional, friendly, polite, and paid great attention to detail. The quality of the work was excellent, and the price was very affordable. My floors and countertops look like new again. Thank you, Brandon and the Mighty Grout Cleaner team, for your outstanding service!

We used this service when we moved in as we needed carpets cleaned asap after owners left it…read morewithout vacuuming or cleaning and it was disgusting. They came out and did amazing job that time on short notice. We have used them twice since. This time he charged as much as first big cleaning and didn't even clean every room. Stains came back not more than a couple days later and one stain that was visible was a new stain I just made after dropping some sauce on carpet so can't be blamed on set in stain. I will not be using this service again, very unhappy with results after spending $550! I now have to get them cleaned again and find a different service.

Oscar is thorough and fair! He is quick to reply, troubleshoot, and does very good, honest work…read more Oscar helped us with a mold issue last year and we haven't had any more issues since. Highly recommend!

Quick response. Very nice person. Came over, heard our concerns and checked for moisture with a…read moremoisture meter. We didn't need his services but he did provide some advice to help us with humidity. I pray we don't ever need a mold remediation but if we ever do I'll be sure to hire 3 step. Thanks for your help.

BA Cleaning even has the Prius to help save more of the toxins and pollutants INCLUDING their…read morecleaning supplies (before they became popular) and good for family pets too. Team 3 rocks and appreciate their candor and professionalism and they are always waiting in the car until I come downstairs to let them in the gate! Always on time and somehow, if I need something extra (Fridge) they call the supervisor/office and get approval and still make their next appt! The Scheduler deserves some kudos for Hayward too. They always seem to work things out for my family's safety and comfort. Now, for the work, the first was expensive but it WAS DEEP CLEANING and we were dirty! Well deserved and worth the money. I use these folks at Bay Area Cleaning as they are NOT overpriced like the big names from National competitors and way more for their worker's comp and exposure insurance (or whatever it covers), I've tried them all (and then some). I even had a non name group from a worker that stoled from my family, SSN Card and even my stepson's soccer shoes and she switched them in the Nike box! They let her go, but can never go through that again, Now thinking about every three weeks instead of monthly. They do a good and thorough job. Our bathroom was The Worst. They had to work longer in the living room. I like the non-chemical smell after, clean but not convelescent clean odor smell. It just might be worth the try, it was for us. Team 3 was the bum.

Punctual, professional and efficient! Ben, the owner? Was very helpful and responsive. They said…read morethey would arrive at 8:30 and they did. They were very effective - carpets looked like new - even our landlord was impressed! Prices were competitive - a discount coupon would be the icing on the cake! I recommend them and will be using them again.

They were an amazing company. They really took the time to make sure we understood what was…read morehappening and if we had any questions. They were fast. It was late on a Friday of all days and they still showed up. Now that's service. I recommended them to all my neighbors.

Very responsive and reasonably priced. We had another company that our insurance recommended give a…read morequote that was double the cost of what RestoreX was charging. Very prompt and efficient work, and they followed up after the job to make sure it was done right. Highly recommend them!

Marco, owner of Martinez Janitorial Services, comes highly recommended for anyone seeking reliable…read morejanitorial, maintenance, and repair solutions. I personally used his services for over five years to maintain two amusement rides in San Francisco where I managed , Marco and his staff was available 24 hours a day, 7 days a week to ensure the ride was always well-maintained and operational. His dependability, honesty, and fairness set him apart in the industry. Also to add his honest pricing tops off the services that they offer. Marco runs his business alongside his beautiful wife and daughter, creating a family-oriented team that delivers exceptional service. I have also entrusted them with work at my own home, further proving their versatility and commitment. If you need top-quality service for your business or residence, Martinez Janitorial Services is the trusted choice. I highly recommend them for their professionalism and dedication.

We first contacted Martinez Janitorial to have our home carpets cleaned (unfortunately, we don't…read morehave photos) and Marco did an outstanding job! We were so impressed that we called him again to clean our cars and once again, he did not disappoint. Marco was punctual, professional, and his prices are very reasonable. I highly recommend his services!

I called Supraclean for a rushed estimate on our master bed/bath as there was a musty smell. I…read moreinquired on Sat for a Sunday estimate -- my floor tile guy was scheduled in a couple days and my family and I were moving in right after that -- no wiggle room time-wise. Sterling and Leonard were kind enough to come to Sonoma County on short notice for a FREE estimate! Sterling is a seasoned pro, and Leonard knows his stuff, too... L went under house in crawl space, then under house outside to view a new vapor barrier I had had installed and to check for possible water damage. Sterling used a device to test the moisture in exposed subfloor, and used other tools to determine a favorable outcome for us: there was no cause for alarm, no actively growing molds, the natural adobe earth often caused that musty smell, etc. He suggested I replace the carpet to help get rid of musty odor, and a couple days later they sent an estimate on using equipment to dehumidify, sanitize, etc. If we had had more time before the tile guy started, we would've hired them, but instead, since there was no health concern, we did some sanitizing ourselves and air filtering, and have made peace with the musty odor, always keeping a window open. I tipped them for their rushed response, for demystifying the musty odor, and for giving us peace of mind re: no harmful molds being present. Nice people, too. I read a few other reviews here for these guys and didn't realize they also do regular carpet cleaning. It may not be worth it for them to come this far just for carpet, but next time we need our rugs done, I'll see if they'll come out.

Sterling was incredible and this company deserves nothing less than 10-stars out of 5…read more We had initially tried to get SupraClean from the Bay Area location but was routed to the San Pablo SupraClean (this page) and I reached out and Sterling literally came out to us the next day and got a quote turned around in less than 24 hours. Compare this with another company on Yelp that strung me along (another 5-star reviewed mold remediation company) and still hasn't gotten back to me after they came out and never got a quote to me until I begged for one. Highly recommend this company and Sterling is just a fantastic individual. Straight to the point - quick and efficient and absolutely deserves a bonus check ASAP. All the individuals who came out on the job were professional, courteous and communicative. Cannot recommend them enough - this is as professional as it gets!! They don't have many reviews since most of their jobs are insurance claims - which makes sense now but they are the East Bay's hidden secret for all things needing restoration in your home.