They know exactly what they are doing. The guy in the back is knowledgeable and helpful. I had…read moretried 3 different Fastenal locations before finding exactly what I needed at GLR. Don't waste your time with fastenal, try GLR first.

I recommend this company for bolts, nuts, washers, and other fasteners. Other retail/contractor…read moregeneral parts and tools suppliers did not have the quantity I needed and were more expensive - or simply did not carry. In addition the warehouse environment, service folks and front office people are easy to work with, friendly, and knowledgeable. I would use this company anytime I need to purchase fasteners for a residential or commercial project.

Needed to rent a table saw for a day, had what I needed at a very reasonable price ($30), no…read morecomplaints. Had more of a selection than that rental place off Arguello near Whipple. Recommend coming here, for sure.

AAA Redwood Rental is good. Easy to work with. No nonsense, practical people, and a huge range of…read moretools.

The customer service was ok, but the price was really a rip off. I had to purchase some center pull…read morepaper towels for my business and no place around had them in stock they all had to be ordered, so I went there and bought them. I thought $79 was a lot for a case of paper towels but wasn't sure so went ahead and bought them. When I got back to the office I did a little research and found the going rate for buying them online was about $35. I don't mind paying a little more for a brick and mortar store, but 200% really. Next time I'll buy them online, too bad.

I've been doing business with this janitorial company for 25 years and I make good friends for them…read moreall from the original owner to the owner now they are awesome people I recommend them to anybody they treat with the ultimate respect they help you through all your problems so you get the job done good prices on time deliveries one of the best companies out there keep up the work and the owner George is one hell of a person thanks buddy we got me for a lot of jams it taught me a lot in my young days keep keep up the good work and good service God bless you all

I found out about Builders Market from a friend. I had never heard of them and figured why not…read more What a hidden gem! I had needed some random fasteners for a job I was doing. Builders Market had these fasteners and a whole lot more!!! David, the owner is super knowledgeable about fasteners and tool companies. He always has a great story to tell, offers suggestions for tools and fasteners to help you meet your building needs. Besides, if it is hot, he'll even offer you an ice cream! It's not a stop that I make every day, but it is always an adventure and a great experience to visit builder's market. If you need construction supplies and safety equipment, swing on by and give them a try!

Would give 0 stars if I could. Guy who works there is not very nice or helpful. I understand…read moreCoVid19 is out. I didn't read a sign when he was standing there Said that the store changed cause someone tested positive and they are order only now. Sorry for opening my mouth with such a stupid question. I'm glad your employees love to make their customers feel stupid. Anyways the man couldn't even put a latex glove on. He wasted at least 5 mins trying to put it on. ( no wonder he wasn't a doctor). Anyways enough with the rude DB. The reason I came is because I needed a new occidental tool belt! I looked online to check what size I needed. I noticed the price online was 45 $ so I would have been ok paying a Little more for retail I get how it works mark up for store profit. After waiting for at least 15 minutes outside. It was my turn the calls me in. I look at the price tag 75$ plus tax wow! What a mark up? I told him on their website it's only 45. He told me to buy it there then very rudely. I will not go there ever again. And I recommend no one else does unless you want to buy overpriced things that will send your project over budget! Haha rather go to Home Depot those high school kids working there are probably more knowledgeable than this big DB.

They have obscure odds and ends and had exactly what I needed…read more Couldn't find it in the big stores. They had it and cut it to the size I needed. Love these guys.

Always something new to discover that you didnt know you needed until you found it for the first…read moretime! From tools to fittings to NOS hardware and materials that havnt been manufactured since the turn of the century (the century before the last one!).

The checkout staff seems so unhappy. We wonder what is the problem? We have shopped at this…read morelocation for many years and this is a new development. we hope it can be fixed.

I have been going to this store for several years. For a hardware store in Ben Lomond, they carry…read morequite a few items to do small projects. However, I won't be returning after yet another issue with personnel. For quite some time, I learned that trying to buy paint there is difficult, because the lady in the paint department was very rude and seemingly disliked her job. There are a few employees who are very helpful. Yesterday, I was waiting with a cart to pay, there was one person being helped by the only cashier. I was the only person waiting behind that transaction. As several people came through their strangely laid out checkout area, a cashier came over and she saw me and then said She can help the next person in line. This guy behind me steps ahead of me and put his item on the counter. I said, "really?" Then she acted like she didn't know. The line, and I started getting into somewhat of a verbal altercation. Then the guy acted like he didn't see me there. He finally said, oh well you can go ahead, I told him to just go ahead, that I'm used to this "me first" society. I went to the back of the store and asked if I could check out there. I was told no. So I left the cart with the items that took me a bit of time to shop for, telling him I'll just go to Home Depot. Then while leaving the parking lot, another person from "the line," started say things to me. We had words and then I left. Much of the staff is not very helpful at all, and they are rude, making it an uncomfortable place. Their prices reflect the convenience for trying to support local business.

Charlie is the forklift whisperer you didn't know you needed…read more I was in a pinch--forklift down, time ticking, operations on hold (jk, not really but it sure felt like it). I reached out to Charlie and within a day, he was on-site doing a hands-on inspection. Even though a full diagnosis wasn't possible without cracking everything open, he gave me a solid assessment and laid out the next steps clearly. The next day? He's back with transport and hauls the forklift out like a pro. His team got straight to work, uncovered multiple issues (some of which I had no clue about), and most importantly, kept me in the loop with updates and transparent pricing. No surprises, no pressure--just honest, quality work. The turnaround was faster than expected and the forklift came back running smoother than ever. Prices were totally fair for the scope of the work, and the whole experience felt professional yet personal. If you're ever in a jam with heavy equipment, Charlie is that guy.

Called to request a visit to repair our forlifts. Sure, i'll come by Monday of next week - never…read morecame. I called again - same thing. Never came. He doesn't seem to care much.

They gave me great recommendations on purchasing a new lawnmower and even recycled my old lawn…read moremower. I love businesses like this. Locally run and super honest and friendly. Thank you.

This is a first class old school business. I have used these guys for tiller service, mower parts…read moreand recently purchased a string mower/weed wacker. I do shop to get the best price when purchasing a name brand machine. I noticed that the yard machine prices are the same here at Schaa's as the big box stores. With that being said, I made that weed wacker purchase today. It wasn't that big of a deal until the owner brought me outside and showed me not only how to use the machine, but restring it as well. The guarantee for the machine is outstanding. The machine was started to guarantee it was working when I got it home. I'm really impressed with these guys. Give them a shot!