We've had such a great experience with Bay Energy Heating & Air over the years. They originally installed our AC unit about four years ago, and everything from that experience to now has been consistently positive. We recently had an issue where our AC wasn't turning on, which ended up being caused by unrelated work that had been done at our home -- not an issue with their installation or equipment. Even so, they were incredibly responsive and helpful in getting everything sorted out. Scheduling was seamless, and Adkins was great as always -- communicative, reliable, and easy to work with. Juan, the technician who came out, was also fantastic -- knowledgeable, efficient, and made sure everything was working properly before leaving. We really appreciate the level of service and care they provide and would absolutely recommend them without hesitation. read more

I'd like to install an AC system. The owner came and evaluated the system in my home. Everything seemed ok..However, he never called back or emailed back. I called the office several times but no one picked up. It has been more than one month now and nothing is happening. read more

Wired a new thermostat for a previously wireless installation that other HVAC technicians had not been able to fix. This was excellent problem solving, and a very clean solution. I really appreciated the visit and the competence. FYI the cost was quite reasonable. I will definitely keep them on my quick call list! read more

Adkins and his team are amazing! Super professional and knowledgeable. I definitely recommend their service.

Adkins was amazing. Highly recommended. He was extremely friendly, knowledgeable, patient and honest. He was able to diagnosis my heater and didn't try to upsell any services. If anyone needs a knowledgeable HVAC specialist, I would HIGHLY recommend Bay Energy. read more

This is one of those very rare instances in which I will provide a review for a provider that did not ultimately win the job. As I often do on Yelp, I reached out to multiple providers before choosing one based on their evaluation and proposal. Sometimes the choice comes down to price; sometimes there are other factors. In this case it was a difficult choice. Most providers in this line of work have an apples-to-apples price-matching policy, which makes proposals even more competitive and the choice even more difficult. Additionally, there was more than one provider who provided excellent service on the initial evaluation visit and whose proposal seemed very reasonable. Adkins was definitely this kind of provider. He showed up on time (early, in fact) for the evaluation visit, and was highly professional, courteous and well spoken. He examined the job to be done in detail, took pictures, and asked and answered all of the relevant questions patiently. He was very willing to accommodate our needs. He submitted his proposal promptly and effectively. I am very confident that Adkins and Bay Energy Solutions would have done an excellent job. Unfortunately, when providers are neck-in-neck, you can still only choose one, and in this case it was not Bay Energy Solutions. Still, if you are looking for responsiveness, courtesy, timeliness, personal respect, and overall professionalism, I recommend Adkins and Bay Energy Solutions for all of these. read more

I ultimately selected Bay Energy Heating and Air as my main contractor for a heat pump because of Adkins' knowledge of HVAC systems, his responsiveness to my questions, the way he worked with me to get the model I wanted (slightly more efficient than the one originally proposed), and the included five-year warranty in the final price for the unit (as opposed to the extra $1,500 his competitor wanted for the same warranty on the same unit). Moreover, when the installation was complete, Adkins handled the paperwork for the state rebate that's an important part of the incentives I needed to go ahead with this project. Adkins' team of installers were also top-notch (I've posted a separate review for them) and, when a question came up just as the installation was starting because the installer recommended a different thermostat configuration than Adkins and I had first discussed, Adkins responded in a very timely and positive manner. He had no problem with the suggested change and agreed it made sense even though it resulted in a lower final invoice for me. In other words, rather than try to convince me to spend the extra money, he served my best interests, not his. As a result, I have no hesitation in recommending Bay Energy Heating and Air to anyone who needs HVAC service, whether for a new or existing system. Adkins really goes the extra distance to satisfy his clients. read more

Right off the bat Adkins was the first of 3 companies to respond to my request for pricing of a new air conditioning system to replace my gas furnace. It helped that I knew what I wanted and since I am a licensed contractor, I was able to purchase a system and do most of the preparation work myself I just needed them to remove my gas furnace and connect up the new high efficiency components together of which they did a fantastic job. The other companies would only sell me a whole system and not just install the equipment that I purchased. Bay Energy had no problem with just the installation and also supplied the couple of items that I had not thought of. The pricing was fair and the work was good. Never pressured me to do anything above what I wanted. So if you're looking for an experienced, reliable a/c contractor I would highly recommend Adkins and his company Bay Energy. My house in Pinole now has heating AND cooling and is utilizing my original ducting. We are super happy and will be very comfortable this summer and into the future as it's getting hotter and hotter every year it seems. Lastly, if you're unsure of what you need call them and Adkins can easily and comfortably explain to you what the best system for your house is and he just might be able to save you money in the long run with a new more efficient system. read more

From the start I could tell that Adkins was a professional. He was on time, personable, and listened carefully to what I needed. Then, when he understood what my requirements were, he made his recommendations. There wasn't any pressure, and he didn't waste my time trying to upsell me on additional services or products that I didn't want or need. In my experience, professionals like Adkins usually come at a premium, so I was pleasantly surprised when his bids were some of the most competitive. Adkins made picking Bay Energy Solutions out of my pile of bids a no-brainer. When the day came for the installation, his crew showed up on time. They were all polite, friendly, and answered any questions and resolved any concerns. In all it took them 2 days to remove my existing unit (attic install) and install a new heat pump. The fact that I remember all their names is a testament to how much they impressed me (I'm awful with names, just ask my wife). When it was all said and done, we came away feeling good about spending as much as we did for the upgrade. And I'm certain that's NEVER happened before. Ever. TLDR: This is just one more of a long list of 5-star reviews for Bay Energy Solutions. You should listen to my opinion because I've worked with or for many service providers over the years and know when I'm dealing with professionals. read more

If you need gutter cleaning Bay Energy Solutions was excellent, Adkins was able to get me in before the next big storm and was quick and reliable, he's very down to earth and honest, and I would definitely hire him again read more

My dad's house had its original furnace from the 50s somehow still running up until last winter when it finally gave out. We got a couple of quotes from other HVAC companies for a complete replacement of the furnace and ductwork but couldn't justify paying such a high price for something only slightly better than what we had. Adkins was quick to provide us with two very reasonable estimates including one for a heat pump system that includes AC and can eventually hook up to solar power. Both estimates included asbestos abatement which I would have had to figure out on my own if I had gone with a different company. Adkins and his team were friendly, communicative, and got the job done even faster than anticipated. We are so pleased with their finished work and excited to be able to use AC when the hotter months come around later this year. I wholeheartedly recommend Bay Energy Solutions for your HVAC needs; you will not regret it! read more

Adkins and his crew are excellent people to communicate and work with. Adkins was quick to respond with a quote that provided a breakdown, and quickly responded to questions. The cost was reasonable and slightly lower than a couple others. The work of removing the old heat pump was completed by the super polite and courteous crew in less than two days, and the cut that had to be made to enlarge the crawlspace entrance was professionally repaired at no additional cost. Adkins assured me of the warranties, and months later when the furnace briefly went out because of a power outage, he had someone out the next day (a Sunday) to address the problem. The furnace is now working as great as ever. We are thrilled to have chosen Bay Energy Solutions. Highly recommend. read more

We called Bay Energy Solutions to get a quote to replace the 28 year old furnace and AC unit that came with our home. When Adkins arrived, he spoke to my husband and looked at the units. As requested, Adkins came to quote replacement, but wanted to offer a fuller assessment. He asked if it would be alright if he and a colleague returned to test the units and see if we could save them and not just rush to replace. We ended up needing Full replacement of both units, but my husband was really happy to be presented with a full assessment as it put our minds at ease that all options were considered. We decided to move forward because Adkins and his team were very professional and took the time to patiently explain how these units work and what we could expected from their team. The quote and estimated time for the project we received were fair and accurate. The team was very respectful of us and our home. They cleaned up each day and made sure they left no debris when they wrapped up. We are very pleased with the work, new AC and furnace. Adkins and his team were a pleasure to work with. I highly recommend the professionals at Bay Energy Solutions! read more

Bay Energy Heating & Air - New AC unit - Heating & Air Conditioning/HVAC Near Me - Hercules, California

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I had a few good quotes from other companies. However, the way Adkins presented himself at our initial meeting made me want to trust him and his team for the job. Adkins and his team did phenomenal work. They were respectful, steady, and very efficient when they installed two AC units in our two-story home. It only took them a day and a half to complete the job. I will be definitely using them again in the near future. I highly recommend Bay Energy Solutions. read more

Bay Energy Heating & Air - Before. - Heating & Air Conditioning/HVAC Near Me - Hercules, California

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Will definitely call Adkins again for HVAC matters. He's fast, was able to get me a next day appointment and very reliable. I needed duct vents cleaned up as there was some build up of all the dust and pet danders from the previous owner. I am very satisfied with the work done and he even sanitized the vents after removing the cake build up. I also needed my dryer vents cleaned up but was on a budget so he taught me how to clean my dryer vents myself when he could have made money doing it for me. He would educate you on how to take care of your vents. read more

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Adkins and his team were fantastic when my husband and I decided it was time to get air conditioning. I got quotes from 4 different companies including the company that had installed a new furnace in 2022. His was estimate thorough, he was friendly, communicative and his crew was just the same. They followed through with what we agreed to, did the job well and at a price that also beat the other 3 estimates. I like a deal, but when it comes to this type of thing, I don't care what it costs - I just want the job done well with quality materials, which is exactly what we got. No pressure, no hassle, just delivery. Would recommend Bay Energy Solutions to anyone and will use them again if I have the need. read more

Adkins did a good job on cleaning the gutter for me. He is thorough and courteous. I like him.

Great job! Provided us advice on how to upkeep the vents. Came and completed the job as promised.

I was looking to add A/C to my central heating system so I called out Adkins and a couple other contractors to get bids. Although not the lowest bid, I sensed that Adkins had integrity and wanted to do the job right. I was not disappointed. I found Adkins to be professional, courteous and great to work with. His team did a great job with the installation and were very responsive to any questions that I have. The installation was done in a timely manner, looks good and works great. The team was very neat and cleaned up and debris, etc from the installation. I DEFINITELY recommend him for and HVAC work that you're thinking. Of and will use him for any work that I have done in the future. read more

Adkins came to clean my gutters. He was extremely responsive and helped give me tips on how to upkept my new home. I really appreciate his pricing and honest demeanor. I will definitely ask him for help with my duct cleaning soon! I totally rate this place 5 stars! read more

Adkins came out to look at the ancient furnace in the house I just purchased. He was thorough and kind, and put my worries at ease regarding the state of the old beast. I will definitely be giving Adkins a call once this furnace goes to heater heaven. read more

Our 4 month old dryer was not drying and giving us a reading that the exhaust vent was 80% clogged. The hubby tried to snake it, then vacuum and we did get a lot of debris, plugged everything back in and then got a 90% clogged error - worse! Thought it was the dryer, so we unscrewed and cleaned the lint tray and still had the same issue. We tried contacting LG and they had me do a dryer reset and no change. The hubby attached a stocking to the end of the dryer and the issue was resolved! Since we are new homeowners and there was a lot of deferred maintenance in other areas, we knew we needed pros to fix the vent clog and that it was likely the vent since bypassing it fixed the error. Hubby checked the roof and sure enough, no air was coming through. I called Bay Energy Solutions on Saturday afternoon and explained the issue. They had come up on Google when I searched for "clogged dryer vent" and serviced our area. The person on the phone was nice and said we were scheduled for Monday morning. The gentleman who came out was also super nice and helped my husband evacuate 2 feet of link from the vent!!!!! Fast, friendly and dependable. Great team, and great service. Thanks! read more

This review is long overdue but in April 2022 I called Adkins for assistance with cleaning my dryer vent. He was able to assist me with that (next day appointment) and while he was around, he was able to provide me with a proposal to install a brand new HVAC system (quick turnaround time on this too!) Adkins and his team was very professional, they stayed in contact with me throughout the entire process and made it so much easier as I stayed out of their way while they completed the work. Project took only a few days to complete so I'd highly recommend Adkins and his team to anyone seeking these type of services. read more

Bay Energy Heating & Air - Heating & Air Conditioning/HVAC Near Me - Hercules, California

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I was looking for an AC add-on for my existing 3-zone furnace system. I contacted Bay Energy Solutions after getting mixed messages about what size AC unit I needed and a wide range of price quotes from several other local HVAC companies that I contacted through Yelp. I was pleasantly surprised that the owner Adkins came out for my estimate. He was professional, thorough and very helpful in clearing up the confusion that had been created by other vendors. His price was very reasonable and his install team did an excellent job. I live in a 3-story home with the furnace in the attic so my job required scaffolding to be installed. We also have a one-year-old at home and Adkins and his team were very mindful about not making too much noise while the baby was napping. Overall, the work was outstanding and well worth the money invested. If you're looking for a reliable and honest AC company that won't try to upsell you on things you don't need (like some of other companies did to me), then talk to Adkins with Bay Energy Solutions. read more

Just installed 3 ac units on our home. Work is solid, communication was great, and team is very friendly. Highly recommend. read more

Bay Energy Heating & Air - Heating & Air Conditioning/HVAC Near Me - Hercules, California

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It was the beginning of the cold snap in November 2020, and Bay Energy Solutions came to our rescue! We have 2 small children, and an older house that we just moved into a year before that needed a new furnace due to the other one being completely obsolete. From beginning to end, they were great. Veeda was supportive and open and honest in our choices and decisions, and the guys that came to install actually notified me about leaking under my house that would've been a big problem later! Phenomenal team! read more

We initially reached out to Adkins and his team to help add on an AC system to our existing furnace to help cool the house during the hot dry spells we've been experiencing the last few years. After doing some research on his end, he found our current furnace would struggle with the AC add on and laid out a few options to either downsize the AC unit to be installed or install a larger furnace to accommodate the size and cooling requirements of our home. Bay Energy Solutions' recommendation to update to furnace in conjunction with the AC installation was unexpected but he was very detailed on our options and the impacts of this decision. Furthermore, they were willing to work with us and provided a competitive quote since replacing the furnace was not part of our original plan. The installation team was extremely professional, courteous and detailed in the work provided. I would highly recommend this team for your HVAC needs and they provide the best pricing around. read more

Bay Energy Heating & Air - New furnace installation - Heating & Air Conditioning/HVAC Near Me - Hercules, California

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I was looking to add air conditioning to my home. I checked 6 different companies. Bay Energy Solutions was the cheapest. Since they also had great Yelp ratings we went with them. Based on my experience, the high ratings are fully justified. Adkins, the owner, is great to work with. He is attentive and thorough. He is also a really nice guy. Joe Ray read more

I wanted to have duct cleaned and part of a duct replaced. Adkins replied to yelp inquiry very quickly and he gave estimate for the job quickly. Communication with Adkins was very easy through yelp messages and text. When he came out for the job, he was very professional and nice. He explained everything he was doing, showed us everything he was doing if he asked, and did not bother us if we are working. After he cleaned everything up, he noticed that our duct needed to be sealed. He sealed them for us very nicely. He then inspected if we needed to replace the duct. He showed why we did not need to replace it, and showed us full video of how he cleaned inside of the duct. At the end, he only charged us for the cleaning even though he bought replacement duct before he arrived. Long story short, I am happy with the interaction, quality of the job and the value. I highly recommend Bay Energy. read more

Trustworthy and knowledgeable business. They are very safety conscious and wear masks and use all the safety precautions to keep us all safe. They are on time and listen to all your needs and give you great quality business. They are courteous and pleasant to work with and very patient with questions and their happy doing their work. No one likes to deal with people who hate their job, Thank you Bay Energy Solutions it was a pleasant experience, your enthusiasm is contagious and we are very happy with your work. read more

I appreciate all the work Adkins and his crew did at my house with installing a heating system thermostat and ductwork. The response time is very quick and he is very accommodating. Thanks again brotha! read more

Never showed up for appt. Wanted over the phone consultation since coming from Hercules.

Totally great. Adkins came out the same day to look at and quote us on adding AC as well as replacing our existing 35 year old HVAC. He gave me quotes for both projects as well as clarified the options (ie, old HVAC with new AC being a pretty big risk :)). I went with him, and he had his crew come in the following week with a quick and painless install for a very reasonable price. AC works like a dream and is incredibly quiet, and the new HVAC is a lovely beast. Incredible work, really couldn't ask for more. Thanks, Bay Energy Solutions! read more

Adkins and his team are awesome! They help me install the new AC unit on top of my current central heat furnace. They gave the best price, and schedule to install my unit the next day! Finally I can survive the heat wave. I've requested quote from other places as well, and they are at least $1000 more expensive. I highly recommend Bay Energy Solutions! read more

I couldn't be happier with the service I received from Adkins of Bay Energy Solutions. His high-quality work exceeded my optimistic expectations, and from the beginning of my project to the end, all of his communications and actions expressed warmth, kindness, and professionalism. He did a lot of work for a fixed (and very reasonable) price, and I can't imagine that we could have gotten a better deal, or a better solution to our needs that we received from Adkins. Give him a try for your HVAC needs - you'll be glad you did! read more

I contacted Bay Area Energy Solutions to have our dryer vent cleaned as I was not sure if the previous owner had it cleaned recently. Definitely glad I did as it looked like it had not been cleaned in years. Adkins was very professional and thorough. I will definitely refer him to family and friends. read more

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Thank you so much for coming by and being available! Adkins came by to helpe clean out on my 2-story vent that birds decided to lay their nest in. My vent has two traps and took awhile but he made sure it was cleared out. Thank you so much for coming thru! Highly recommend! read more

Used them for a dryer vent cleaning. Super professional and did an amazing job. He showed me before and after photos. I would definitely use them again. I bet they would do a fantastic job on any heating and air issues too :) read more

What can I say about the Bay Energy team that you can't already tell from their rating? After trying with no luck to have someone come to take care of my furnace that was installed in 1934 I finally decided it was time to call in the big boys. Adkins and his team came and took care of everything!! I couldn't believe that I put it off for so long after realizing how easy Bay Energy Solutions made it for me. My wife has bad circulation in her feet so she was almost in tears knowing her tootsies are going to be nice and toasty all winter! Thanks again Adkins and team! read more

I was looking to add central A/C to my house and got bids from 6 different HVAC companies. Adkin's came for a walkthrough and I felt that he was knowledgeable, friendly, and the most genuine, not trying to upsell me on anything. His bid also came in substantially lower than others. His team on the day of the install was great as well. Very polite, kept my home clean, and answered every question I had. To top things off, Adkins even threw in a dryer vent cleaning, free of charge! He will be my go-to for any HVAC needs and I will be recommending him to any friends and family as well! read more