Dealing with Ronell Ram and Motor Trends of Houston was nothing but a huge headache and a waste of…read moretime. Ronell lied about the condition of the vehicle stating that it was perfect and had no imperfections on a car that had 1,000 miles. When we arrived, we found out that the whole side of the car had been keyed and had multiple damages. The photos online showed the good side only. None of this was stated upfront as we would have never stepped foot in here. I would never purchase from this dealership as they will lie to get you into the door in hopes that you will purchase any way.

I've been searching for a Gt 350 for quite a while. I ended up purchasing one from this place and…read morehad it shipped to the West Coast. In the beginning it was a bit rocky. However, they did deliver. A big shout out to Ms Irwin and Mike. My salesman whom shall remain nameless always seemed irritated, perhaps I bring that out in some folks. Idc. The important thing is I got the vehicle I've been searching for and for that I am grateful.

We recently took our 2025 Chevrolet Blazer to Fertitta Chevrolet's Collision Center due to hail…read moredamage. I'd like to start out by saying Terri Lilly, manager over the Collision Center, is a true asset to Fertitta Chevrolet. She was very reassuring that our Blazer would look brand new and to not worry. Well, we picked up the Blazer last week and Terri and her team did an excellent job! We're extremely pleased with the entire process. Her communication, professionalism and team were exceptional. I would not hesitate to highly recommend Terri Lilly and the Collision Center at Fertitta Chevrolet.

They had a used car listed for sale, but they actually weren't ready to sell it yet. Even after…read moreexhaling I was pressed for time to find my daughter a car, it took them over 10 days to divide they weren't going to sell the car until they made repairs and increased the price.

On Friday May 29, 2026 Sonic Automotive Momentum BMW, BMW of West Houston and Warren Hodge refuse…read moreto sell a X7 m60i Show Room Model vehicle that we were approved to purchase, George the sales guy structured a deal and we were set to sign, after being approved for financing through BMW for $140,000, they refuse to sell the vehicle. They have avoided communication from us, their customer relations Rachael and BMW customer relations Donna. Aries from BMW Genius reached out to Sonic Automotive Momentum BMW and stated she spoke with Jordan from Sonic Automotive Momentum BMW, he responded to her stating they don't feel comfortable with selling to us. Momentum and BMW West states Sonic Automotive does not want to sell the vehicle to us and it's a management decision. It appears they have discriminatory practices. A letter has been sent to Sonic Automotive customer relations Rachael Z. requesting that she forward and deliver the email and it's complete attachments to David Burton Smith, Heath R Byrd, Marcus G, Jeff Dyke, William Belk, Keri Kaiser and Michael Hodge with the intent to gain their cooperation and empathy to remedy this matter, it's approaching week two and still there's no response. We came to them to purchase a family vehicle, BMW has been a brand that we have grown in, my wife's late father owned a BMW V12 740 LI back in 1991. This was supposed to be a full circle moment. That now my father would own a BMW chariot to carry his legacy around in Sonic Automotive brand has ruined it! My father is a hard-working man, he may look rough and exhausted, but he worked his whole life, paid his debts and duty to society, and he has a right to the pursuit of happiness regardless to someone's personal judgment of his appearance. This is gross dereliction of duty from Sonic Automotive. We will continue to escalate this matter to the point of resolve.

I was there all day and had a really unfortunate experience, I would have appreciated a bit more…read morehelp and less confusion from both from the new/used car sales department and the financial department. But each experience is different, maybe another location will be more helpful. Upside is they have a very nice waiting/lobby area with great snacks. But compared to the disappointment from being there all day and still leaving with no car, especially knowing I didn't have a vehicle to leave in and have to purchase yet again an uber back home, the visit was unpleasant.

I was in the market for a new vehicle and everyone who knows me, knows I hate to shop for cars…read more It's mainly due to the long waiting and the lies told by car dealers. I had just driven from work from South Houston, to LaMarque to pick my father up and headed to the Ford Moter dealership in Rosenberg to look at a car I wanted. Apparently they are the king of liars and I ended up waisting time, energy and GAS! I didn't even end up getting out of my car after I found out I was lied to. As we drove off my father remembered the gentleman who sold him his car a few years back and said that Mr. Fiaz was honest and a hard working dealer at Baytown Hyundai. So he called him over the phone and he quickly called back stating he could help. When I got there he set me up with Kimberly Woodburn who was very nice and professional. She explained and answered all of our questions. Mr. Fiaz got me in the exact car I wanted (2020 Hyundai Sonata SEL) and I walked out of there happy. They even stayed late to help a since I ended up getting there at 8p and they closed at 9p. Total experience was the best I've ever had. Baytown Hyundai will definitely get my business again and great references from me!

Do not do business with Adrian in sales!!! Can't miss him maybe 5 foot 1, he will promise you great…read morethings then once he gets his sale he will throw you under the bus and treat you like garbage. Make this right Adrian! Saying it again

I had an excellent experience with Wischnewsky Dodge. I recently purchased a 3500 Mega Cab dually,…read moreand the entire process was smooth from start to finish. Archie and Jose went above and beyond to locate the exact truck I was looking for in no time. When I arrived, all of the paperwork was ready, making the buying process quick and hassle-free. Top-notch service, great communication, and a team that truly values your time. I highly recommend them if you're in the market for a new vehicle.

My husband and I have been coming to this dealership for a few years now. We appreciate the…read morehonesty, the best value for our money and excellent customer care that we experience each time we've come in for a new vehicle. Yesterday my husband was in an accident that totaled his truck, and today we put our faith in the great team of Mr Cameron(salesman) and Mr Douglas(finance director) at Wischnewsky and walked out with an amazing SUV! These guys understand financial situations and don't give up until you're Happy(not satisfied, HAPPY!) with price and vehicle. They won't blow smoke or convince you that you can afford something outrageous. They're honest and will keep you in the realm of what's going to work for you and put a smile on your face. The team here has definitely earned our trust a business and we will keep returning. If you're in the market for a new vehicle for any reason, our family highly recommends Wischnewsky!

If you are even *thinking* about purchasing or leasing a Genesis, do yourself a favor and make your…read morefirst--and only--stop Demontrond Genesis of Clearlake. I say that with complete confidence after what turned into a long day visiting multiple dealerships, and I can honestly say this was the **best car-buying experience I've ever had**. For context, I am not new to purchasing vehicles. I do my research, I know what I want, and I came prepared. I had already identified the exact vehicle from online inventory and was ready to buy that same day--the last day of the month, no less. My day started at Southwest Genesis, and unfortunately, it went downhill quickly. Instead of listening to what I asked for--a GV70 well under $60K--I was left waiting, only for the salesperson to pull up in a freshly washed GV80 priced around $76K. It was clear they were more interested in upselling me than respecting my request. When I insisted on the GV70, I repeatedly encountered "mistakes" on worksheets--sales price, trade-in value, numbers that somehow always worked in their favor. The final straw? I was told the online price I had *just* seen (and had proof of) was suddenly $4,000 higher. The explanation provided by Manager Crystal Kanu involving pricing adjustments didn't align with what I had in front of me, and no effort was made to make it right. It felt like a constant attempt to slip things past me rather than earn my business. Hoping for a better experience, I headed to Genesis of West Houston--and unfortunately, things didn't improve. Before even confirming whether they had a vehicle I was interested in, the conversation immediately turned to my finances, monthly payment expectations, and personal details. That's backwards. I wasn't about to discuss numbers on a car I hadn't even seen. Frustrated, I left. At that point, I debated calling it a day--but I'm incredibly glad I didn't. I called Demontrond Genesis of Clearlake, and that's when everything changed. Michelle Guerrero answered the phone, and from the very first moment, she did something no one else had done all day--**she listened**. I'll admit, by then I was beyond frustrated, but Michelle remained calm, professional, and reassuring. She took the time to understand exactly what I wanted and even began preparing options before I arrived. From the moment I got there, the experience was completely different. The team was welcoming, organized, and--most importantly--transparent. There was no pressure, no games, no "mistakes." Everything was clearly laid out on paper without me having to ask. The entire process felt collaborative, not adversarial. Michelle is exceptional. She is knowledgeable, patient, and genuinely invested in making sure you are comfortable and informed. She took the time to walk through every feature of the vehicle and made sure I felt confident in my decision. Even after the purchase, she has followed up multiple times over the past couple of weeks--something that speaks volumes about her commitment to her customers. The finance team was equally impressive--professional, straightforward, and never pushy. Every step of the process reinforced that this dealership understands something the others clearly do not: **this is a people business, not just a car business**. Looking back, I can honestly say I'm grateful things didn't work out at the other dealerships because it led me to Michelle and her team. I will go out of my way to recommend Demontrond Genesis of Clearlake to anyone in the market for a vehicle. They have earned my trust, my business, and my referrals for years to come. If you value professionalism, transparency, and truly top-tier customer service--go to Clearlake. Avoid the frustration elsewhere and start where you'll be treated right the first time.

I planned a trip from Lake Charles Louisiana to Clear Lake Texas to have my car serviced. I…read morescheduled the appointment using their scheduling software and when I got to the dealership, they inform me that they overbooked and could not take my car. WTH kindly of service is that??!! Then they asked me when I could bring it back the following week. Are they serious? Awful customer service!!!

There mobile service was extremely convenient, I was surprised that was even a thing but Doggett…read morehas really out done them selfs for me.

Best car buying experience I've ever had. Normally don't leave reviews but I felt I should. From…read morethe set up, the friendly people, patient sales people and management staff simply just introducing them selves it was by far all 10's

STAY AWAY FROM THIS DEALERSHIP!!…read more I've had an extremely disappointing experience at Ferrari of Houston since new management came into play back in 2023. My family and I have bought numerous vehicles from them but to them every customer is just a number. There are plenty of OTHER FERRARI dealerships that will actually VALUE your business out there. Both the General Manager Kenneth Pifer and Sales Manager Steven Aetonu are ABSOLUTELY NO HELP! TAKE YOUR BUSINESS ELSEWHERE!!

Sam is amazing! Recent visit with my son, and found he knew everything I asked, the type of person…read moreto do business with!