You can only do so much research--read reviews, watch YouTube, compare specs--but none of that…read morereplaces real confidence when you're making a big purchase. Erik is exactly why I came into Home Wise's showroom. He took the time to understand what I actually needed and guided me to the washer and dryer that fit those needs perfectly. Erik was incredibly knowledgeable and genuinely personable, so the whole experience never felt like a transaction. He was also transparent about the entire process from start to finish. On top of that, my washer and dryer were delivered the very next morning with zero issues. Erik and Home Wise have earned my business for all of my future appliance needs. Highly recommend!

Everything went well. Fernando B. ia very knowledgeable and…read morepersonable. He knew the different makes and models well.

Call first for an appointment and search online a bit before you come for the best experience…read more Great selection of upscale appliances and kitchen related building materials. It really is the variety of higher quality stuff that sets this business apart from the others. Helpful staff is there to help you make some decisions - and with the variety you will appreciate this. If your looking for something in particular and appreciate excellent customer service don't hesitate to give them a try. The highest level of precaution and safety is utilized with limited number of people on the showroom at a time - so don't hesitate to come in for a visit.

We went to CBD a couple of years ago to purchase appliances for a complete kitchen remodel and more…read morerecently to swap out some appliances in a new home we recently purchased. Sharon and her team were phenomenal. For the first purchase we selected on Sharon's recommendation a complete KitchenAid suite consisting of double oven, dishwasher, stovetop, refrigerator and microwave. Plus a stove hood and a few other pieces. Excellent selection and very competitive pricing. For our new home we swapped out some crappy appliances pre-selected by the builder and purchased a GE refrigerator and our first Miele dishwasher, and chose a Speed Queen ensemble for laundry. Couldn't be happier with any of the selections. I want to note that our move took us east of Sacramento from the Bay Area, and we were able to select our appliances from their Livermore store with products shipped to, held, and delivered from their Rocklin location, and everything went smoothly and professionally, from start to finish. Sharon even hooked us up with a top notch installer, who after installing new appliances, took our new but swapped-out appliances to local family, installed them at their locations, and then took away their old appliances. Solid A+ orchestration all the way around. Simply the best. Well done.

We remodeled and repaired our hall bath in Nov of 2025. Amy Just was terrific and very helpful in…read morethe process of picking out the cabinets, counter, etc. When we got to the actual demolition and construction their project manager, JP was checking in every morning, and the quality of their work was terrific. Price was reasonable, and on the same level as other contractors, but these folks were WAY more responsive. Strongly considering them or a kitchen remodel as well.

We did a total renovation of our main bathroom. The project was completed on time and met all our…read moreexpectations. We were impressed by the skills and professionalism of the entire team; from design to project management, and the level of detail carried out by the skilled craftsmen.

Mike helped me with a 25 year old Thermador oven that wouldn't heat up...very difficult to get…read moreparts, but he traced through the schematic to find the fault. he diligently stuck with it for two hours, but he found that the relay for the bottom heater was not sending power. Instead of telling me to find a difficult availability part....he cleaned the contacts and reshaped it to make it work. Very Thorough, Patient, and in the end very fair with the billing. I Trust, and Highly Recommend!

Our 20 year old Thermador Professional range/oven wouldn't heat up. We called and Mike immediately…read morecontacted us and we scheduled an appointment. Mike kept in communication with me and arrived promptly. He was professional and was able to troubleshoot the problem and provided me with quote. He was honest and explained issues that might arise due to the age of our unit but was confident and explained the issue well. He notified me when he found the part and when the part arrived an appt was quickly scheduled. He arrived on time and fixed it quickly. He offered advice on some maintenance of the unit and ensured everything worked before he left. His repair costs were reasonable and I am ecstatic with the end result! Mike saved our Thanksgiving by fixing our oven!

Great people to deal with. Feliciia Marhx was our salesperson. She did such a good job explaining…read moreall the features and benefits of the appliances we bought, was super responsive as we shifted delivery dates and was always checking in during the install itself. Subsequent service asks were attended to promptly, with personal attention to detail and follow up. Superb service and great company!

I almost never write reviews but the experience was so good that I have too…read more Everything went so smooth, so easy that I had my selection done in less time than it took to drive there. And I got washer/dryer installed faster than I expected (I didn't need that last trip to the laundromat!) And when there was a small issue, they handled it quickly. Brandon even drove the piece to my house.

Used Yelp to find help with our LG Dryer, which started emitting a gravelly squealing sound. Rob…read moreresponded promptly with the quickest availability, and I'm so glad he did. He diagnosed the problem (motor), went the extra mile to clean the lint out of the dryer base, and ordered the part for us. He was back as soon as the part arrived and installed it in no time at all. Also lubricated the drum and cleaned out more lint he found. The dryer is quiet again and drying more efficiently. Rob is professional, polite, super friendly and communicates well. Gave regular updates about his availability, the part's arrival, and his own arrival time. Next appliance repair need we have, we'll become repeat customers.

ProFix was really great to work with. The technician came out promptly and identified the issue…read morewith our washing machine right away. He also explained how and why the issue occurred. The part he needed, he didn't have on hand so he had to go get the part. I assumed he would offer to come back the next day but he said he'd be back in an hour and he was! He got the washer back up running and tested it thoroughly before he left. I will certainly be calling them next time we need something worked on, no question.

I don't write a lot of reviews, but Paul really came through for us on short notice for an oven…read morereplacement. He showed up when he said he would, he had great communication, worked with us when the replacement oven didn't quite fit the cut out (the oven was too small). Came up with a a quick solution and it worked out great. It's not often these days you find this kind of service and care. I'd definitely recommend him and his crew - super professional and provide quality support.

fantastic job. Fast, careful and on time. thank you! Dealt with numerous issues quickly and…read morecarefully with great communication

1.) CUSTOMER Service - 6 out of 5 Stars! DAVID WEST is hands down, the BEST in the industry and…read moretreated us professionally and fairly when things didn't go as planned with a defective appliance. He KNOWS these appliances inside and out. 2.) SELECTION: this store has it ALL. It's like a kid in a candy store--the best and widest variety of every appliance for your home. 3.) VALUE: David did everything he could to research the best products for our (limited space) condo while ensuring the best prices. Besides our refer and dishwasher, we'll be buying ALL our appliances from Friedmans (and David) in the future. Thank you Dave and Friedmans! C & D Crosby

Purchased a 48" built-in Sub-Zero refrigerator from Friedmans. The contract clearly included…read morein-home delivery ("deliver into home use Harvey"). On delivery day, a crew of only two movers arrived and was unable to complete the in-home placement. The unit was left outside. This was a direct failure to fulfill what was explicitly stated in the contract. To avoid delaying our project, we had to coordinate seven people on short notice to move the refrigerator into the house ourselves, and minor damage occurred during the process. When I raised this issue, the response was equally disappointing. After an initial reply, the salesperson stopped responding entirely. When I called the store, I was told that in-home delivery was not their responsibility and that I needed to follow up with the salesperson--despite the contract clearly stating otherwise. In other words, they neither honored the agreed terms nor took responsibility afterward. Very disappointing experience, especially for a high-end purchase.

D&M did an amazing job on the upgrades to my home. Totally professional. I have already recommended…read morethem to several of my neighbors who are looking to have some upgrades done.

So far so good...We walked in and were greeted immediately…read more Jennifer was so patient and very knowledgeable when it came to all our questions as first timers remodeling our bathroom. Many tiles and colors to choose from as well as flooring. We left with samples of tiles and flooring and are so excited to begin on our custom cabinet also put together by Jennifer...Yay! The quote we were given couldn't have made us happier! We cannot wait to get started.

Over the many years, APD seems to always have the part I need. AC capacitor, fridge defroster,…read moredryer resistor (although they recommended I just replace the unit) and now washing machine thermistor. If you are a handy person, this place is probably already on your radar. If not, make a note for yourself. Advice is also helpful and insightful. Thank you!

We started hearing extra tumbling noises and seeing our dryer shift when running. We weren't sure…read moreif it was time to get a new dryer or to repair it, but since we repaired our dryer once by ourselves, we thought we'd searched online for the issue and try to find the parts at Home Depot for repair. They didn't carry what we need but referred us to APD Appliance Parts Distributor. When I dropped by, I was really impressed by Jim, who when I showed him a video of our dryer and the model number, he was completely familiar with our dryer model, and knew what was wrong. He found the kit we need with all the pieces we need to repair and priced very reasonably. He also told me exactly where I can find more info for how to repair, and was super patient to explain all the details until I felt comfortable. Because we were also experiencing another issue with the dryer needing several cycles to dry (even after servicing our dryer with a dryer vent cleaner company), he also explained how to clean the lint from inside the machine. We took this weekend to repair the dryer and it is now working. We are super grateful for the help from Jim and would not hesitate to recommend this store!