Terrible service. I ordered take out and they did not include my fries. I called left a message no call back. Phone goes to voicemail when you call read more

Please be careful eating here bit into a fry and cracked my tooth (foreign object found within) and had to have it removed. Reached out to Justin at the bbscrispychicken.com email three times and no reply. Went in person a couple of times and one of the managers said i should give up as stuff like this has happened before and you will just be ghosted. read more

BB's Crispy Chicken - Cracked tooth due to bbs chicken fries which had a foreign object in it - Sandwiches Near Me - Cary, North Carolina

I heard a famous Chef started this place. I tried it. Price is right. Korean tenders were amazing. Fries were delicious. Side Salad was big and fresh. Regular tenders and Hot Honey was tasty. A diamond in the rough. You can eat inside with a Cali type vibe decor. The staff was pleasant and hospitable. You owe it to yourself to at least try this place once. This is at least four or five stars. Cʻmon man! read more

Really wanted to like this place. You can sit down at the table and order via the QR code. The directions say they will bring your order to you...but they don't. They'll instead yell your name and leave your order on the front counter for you to get. While they have shakes on the menu, they don't actually have a milkshake machine yet so you can't order any milkshakes. The chicken tasted like chicken. No flavor. No seasoning. Just chicken. The tots were cold. A little disappointing considering the owner is an award winning chef, right? Listen, I'd go back one more time and try something different on the menu but if it that too lacks flavor and they don't have a milkshake machine then that's it - I'm done! read more

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Yesterday, while in the area holiday shopping, the family and I were hungry for something relatively quick but also delish so we stopped back in to BB's Crispy Chicken to order lunch. FOOD: Pimento Please (chix sandwich with fresh pimento cheese), order of cheese curds and order of tenders with buttermilk ranch, southwest ranch and mayo sauces. The chicken at BB's is quality stuff. Thick, juicy and breaded just right. Each time I've been here, I'm impressed with the chicken, itself and the sauces. The tenders were just as good, the curds were slightly better than last time and the Pimento Please sandwich was good. The pimento cheese is piled onto the sandwich, and if I were to make a suggestion, I'd put half of the amount of pimento cheese on the sandwich since it is fresh cheese and has a powerful flavor on it's own. I ended up removing about half of the topped pimento cheese just so I could taste the quality of the chicken. This would make the sandwich taste better, and it would save BB's on costs. This is the one time I make an exception and say that it simply had too much cheese on it. Still can't believe I said that. SCORE: 4.1 STARS!! SERVICE: Nothing crazy good but also not bad either. It was as simple as placing the order, grabbing a vibrating notification stick and waiting for it to be delivered on the counter. There was very, and I mean very, little interaction with the young lady taking our order. Everything seemed to be in order for your average, 3-star rating until we went over to the beverage bar, where there was a massive spill on the floor, that I'm going to assume had been there for awhile due to how sticky the floor was becoming. People were finessing their way around the mess but it didn't seem like it was an urgent matter for the staff. Cleanliness is next to Godliness. SCORE: 2.3 STARS! OVERALL SCORE: I like BB's, I really do, but the service and cleanliness of this visit could have been much better. 3.5 STARS!! read more

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Hoo boy...I love a good fried chicken sandwich but I'm not sure this is the place. I ordered the Nashville hot and I've had bananas spicier than this. It seemed like the chicken was fried two days ago and then re-fried for my order. Also, to get toppings, they're ala cart...$.50 for lettuce, mayo, tomato, etc. The piece of chicken they used for the sandwich seemed to be a roughly cut breast and it sat awkwardly in the bun. The brioche bun is nice and buttered, though. I will say the fries are excellent and the restaurant has a nice outdoor patio for seating. Try this place, if you have to, but I'd recommend going elsewhere. read more

BB's recently opened a location in Cary!! They are know for their delicious chicken sandwich created by Ashley Christensen is a chef and restaurateur based in Raleigh, North Carolina! I was invited to their Family and Friends Day to try their menu items and I loved everything!! The Nashville Hot sandwich is on the menu for limited-time and it was my fave. (Hopefully they will make is a regular) You can also order a grilled chicken on sandwiches, salads and wraps for a lighter meal option. BB's also has a location in Raleigh and Durham! CHECK THEM OUT!! read more

BB's Crispy Chicken - Sandwiches Near Me - Cary, North Carolina

Absolutely LOVED this place! Anna, the store manager was very friendly. Because it was our first time, she let us try all the sauces for free. I ordered the classic chicken sandwich and my boyfriend ordered the BBQ Cheddar chicken sandwich and then we both shared the Triple play trio, which consisted of french fries, sweet potato fries and the cheese curds. Here are my thoughts... i love the sauces! Except the scorpion red fire (of course) because it was too spicy. I wish they had combos because i do think paying everything separately is overpriced. Our total came to $34 when all we ordered was two sandwiches, one order of fries and two fountain drinks. The food was delicious nonetheless, i would pass on the cheese curds - just me as i never really cared for them. The place itself is humongous, it gives very much up-UP scale Shake Shack with outdoor seating and games on the patio. I feel as though they put alot of money and effort into the store itself instead of adding more variety to the menu and incorporating a drive thru. I feel like that would have been more beneficial but i do understand what they were going for. Overall, I see this being a great spot to hangout especially because they outlets at every seating! read more

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This is a Ashley Christensen establishment, so the food is great!! Very nice restaurant with indoor and outdoor seating. They have the ikea high chairs which are really nice for the kiddos sitting table height. The staff is great as they are very accommodating and offer a ton of suggestions. The food was very tasty, I would definitely revisit again in the future. read more

I'm trying hard to like this place. Service & ambiance are fine- people are super friendly & helpful, no issues there. I find the crispy chicken to be very hard to eat. It's thick & hard (beyond "crispy") & doesn't leave me anticipating my next bite. Today's sandwich was super fresh, as they were just opening when I arrived, but the interior of that batter was mushy, I guess undercooked? Chicken meat was cooked just fine. However, the flavor is not wowing me. Pickles are delicious & plentiful on my sandwich. If the slaw were a little sweeter I'd love that on the sandwich to counter the pickles and salty bbq sauce but when I tried the slaw in Durham it was not my style (I prefer very slightly sweet) so I didn't order it again. Maple pumpkin shake is delicious. Rich - but that's a shake. I seldom order shakes but if I do, it's to dip fries in them. I prefer not to do that with this meal for whatever reason after the first 2 fries. Bbq sauce is my go-to at any place, but the BB's version is just too salty (for me) so I should select a different sauce with a little more of a sweet element for a tang I'm after. There are many choices, I just don't know what they are like until I try them. User error. Fries are fine. But I'm not enjoying them. They are tough. Are they battered? Does that keep flavor from coming through? I'm just not getting an amazing potato flavor. Fries are my weakness so this is saying a lot. I suspect there are many people out there who might love this place. I like to see new restaurants do well, but I think I'm done trying to like/support BB's. I've eaten once from each place and had consistent mediocre response each time. Like I said, I tried. Very expensive to not love it. $17 for basic sandwich fries & shake. Ouch. read more

I had the chicken tenders. They were nowhere near crispy. The chicken was stringy, dry, parts were translucent. I did like the sweet potato fries. read more

Delicious chicken sandwich ... great service. The guys working the register gave great descriptions and recommendations! Loved it all.

Man, the food was terrible. The nashville chicken is fried so long you can't even taste it. It's just one big ball of crunch. The fries weren't good either. Definitely don't get the green fairy dust on the fries, or whatever they call it. It doesn't have any flavor... it just makes you sneeze and cough, it's so dry. Bleh. read more

Good prices and portions for lunch. Casual lunch and my fiancé enjoyed his chicken tenders Glad we have another good option restaurant at Parkside. read more

I love this place. I was really bummed to see the Raleigh and durham locations get closed but thankfully this one isn't too far from me. the food is delicious and the service is great. I always have to get the chicken Cesar wrap with some chicken tenders. great place next to a brewery as well read more

The chicken sandwich was over fried. it was so crisp it was almost black and the chicken was dry and stringy. I am surprised they would even serve it the duke sauce was really just inflavored mayo. The portion of chicken was very small and on a whole the sandwich was very messy. One Star for the good tater tots read more

The classic chicken sandwich just doesn't have much flavor or seasoning and the cheese curds had all the cheese fried out of them. Food was pretty fast and building is nice. read more

I didn't take any pictures of the food, but I wish I would have captured the cheese curds. I ordered the pimento please with an added fried green tomato. After reading the reviews of other sandwiches, I thought maybe I'd have something to look forward to. I was wrong. I asked the cashier if it had pimento on it and she, with the same glove she used to handle money, checked for me. The chicken itself was moist, but I wound compare the breading to more of a Friday night church fish-fry breading. Absolutely no flavor or seasoning at all. The side salad was an average side salad and the ranch cup I got was only about 1/3 full. So, not really enough to make it worth the salad. My cheese curds were good. Not anything original, but good. It was also disappointing that you couldn't give your table # for a table at the beer garden if paying cash. You can only have your food delivered to you if paying by card. I won't be back when I can pay less for Chick-fil-A and get better seasoning. read more

We've ordered BB's Crispy Chicken twice and really enjoyed our first order; we tried the Nashville hot tenders which were amazing. We loved the spicy flavor of them and they were very tasty. The second time we ordered, we tried the crispy chicken breast but it did not meet up to our expectations. It lacked flavor although the chicken was very crispy and fresh. Overall, we will go again but stuck to the Nashville hot tenders! read more

Not bad. Chicken is similar to what I make at home. Meaning it is fresh and tastes homemade. Bland like my own cooking to be honest. There is nothing wrong with the chicken, however like I said I can make it at home. There is nothing unique that would make me want to come back or crave it. Waffles fries, tots are mediocre but nothing to write home about. The best thing that stood out to me were the pickles in my classic chicken sandwich. The nuggets and tenders kids liked but they prefer chic fil a. Spent about 42 dollar for a family of 4, no drinks. Music is too loud and service seems a bit slow for not many people being there. This place should survive for at least 2 years since it has a nice outdoor patio and rose comb beer next door. I don't know what took so long during construction as the place seems plain and simple. In conclusion, get chic-fil-a which is about 1000 feet away. read more

We were expecting great food since we had heard good things. Service was good. Take out. However after we got home (5 minutes away). The sweet potato fries were way overcooked (crispy!) and not even warm. My chicken sandwich was good but the chicken tenders were tough and overcooked too. Disappointed but will try again after awhile. Hoping the next time is much better. read more

Keep going back, hoping it was as amazing as it was when it first opened. Sadly, it is not for some reason. This place was my favorite by far and I would drive to the Raleigh one before the Cary one opened. I keep going back, but it has been a hot mess for the past six months. Tonight I have given up and it was my last time going there. The place was unkept, looked dirty, and on the food bar by the kitchen somebody's purse was just laying there. Very unsanitary. The inconsistency of the sandwich, the chicken, the french fries and the sauces are disappointing. Tonight my sauce even tasted spoiled. We will continue to support all the other AC restaurants as they are our favorite... This one was a mess. Management attention is needed desperately as the manager tonight was on her phone. read more

This place is ok. My chicken was rather small for the price and the sauce was not generous so everything was rather dry. I would probably prefer to just grab a chicken sandwich across the street at Chick-fil-A. That being said, the fries here are the absolute best I've had in a while, so I'll give that to them. read more

I waited to give them a review because they're new. I've been probably 10 times, always ordering the Nashville Hot Chicken Sandwich. When it's on, it's great. Good heat, flavor and a glass-like coating. The problem is the consistency. I've gotten probably 2-3 good sandwiches out of my 1 visits. Most of the time there's barely any sauce on it, or sauce on a quarter with nothing on the rest. The sauce is what makes it Nashville Hot Chicken, so to get a sauce less piece of chicken is incredibly disappointing. I even ordered 2 sandwiches once - one was perfect, the other sauce less. I'll keep giving them a shot because when it's good, it's really good, but I wish they'd work out their process to put out a consistent product. Also I would definitely recommend the nuggets over the dunkers. The nuggets are much better, the dunkers are as everyone else has said, pretty bland and unremarkable. read more

When they first opened the food used to good, not sure what has happened recently. We stopped by earlier this week to a late lunch and the food quality was horrible. We ordered a chicken salad which looked stale and chicken added to it was flat out tasteless and unevenly cooked. The other order was chicken nuggets and fries. The fries were overcooked, burnt and soggy. The chicken nuggets were too dry and lacked flavor too. We ended up not eating the food and just walked away. Indeed very poor service and as a disappointed customer I would not return nor recommend this place to anyone else. read more

They've got some work to do, granted they just opened but.... Chicken is over breaded. Sweet potato fries were way over cooked and came to our table cold, those are delicate and take less time than regular fries. ALSO... it was $29 for 2 sandwiches, 2 fries and 1 drink. Over priced for what it was. I'd take Chick-fil-A over this.. perhaps they improve but likely not returning. It's trying to be a restaurant cafeteria type slight upscale with really basic fast food type food. read more

Stopped in with my wife and teenage son for the first time on a Saturday night. We had heard good things and live nearby. The inside is large and spacious with plenty of booths and tables. There is a large outdoor area that was closed due to the cold temperature, but I think will be great when it warms up. We ordered two crispy chicken sandwiches, an order of dippers, regular French fries, and the 50/50 sweet potato fries and tots. Would have gotten a milkshake too, but was told they were out of milkshake ingredients. The chicken sandwiches were excellent. I don't know how they get the outside so crispy and the inside so juicy, but it had a great crunch with each bite. The chicken was generous in size also, exceeding the size of the bun. The dunkers were good but less impressive. Maybe it was the panko breading but they seemed more ordinary and less impressive than the sandwich. We tried the honey mustard and yum-yum sauces. Both were very tasty and good consistency. There are lots of other sauces which also sound good. Fries and tots were all crispy and well cooked., but nothing extraordinary. Overall this was a good experience. Wish the milkshakes were available, but plan to go back, try some other sauces, and see what the shakes are like. read more

Another great Ashley Christensen restaurant! When the taproom next door that it is paired with opens, this will be a place to hang out with friends for hours - especially during summer! Food-wise, I think the chicken sandwiches are great, but very small for $9. The fries are good but nothing exceptional IMO. I loved the cheese curds. Parking is plentiful at Parkside Towne Commons. Even if you can't park right next to the restaurant, everything in that part of the shopping center is very walkable, so no big deal to park on the other side of a building or two. Worth giving a try! read more

First time there. Had high hopes but was unfortunately disappointed. The chicken in the chicken sandwich was good, but had very little flavor. Chicken strips were over done and didn't taste great. The sauces were good. It seemed expensive when no fries/side come with it. It wasn't horrible but won't be going out of my way to go there. read more

Chicken strips were definitely crispy but so bland. They had no flavor at all. The mango sauce was also off. Everything is cooked well but the taste has a lot to be desired. read more

Great big space, indoors & outdoors. We enjoyed the cheese curds but the sweet potato fries were much better. We got the staple, the regular chicken sandwich,'for our first visit and enjoyed it. It's local, and it was my pleasure to eat there. read more

The fries were inedible and overly greasy. It's likely the oil was not hot enough. Therefore, the fries soaked up a lot of grease as they were burning. The chicken sandwich literally tasted like chicken. Like they seasoned it with chicken, cooked it in chicken, and then said -- bread it like it's cod but don't add seasoning. We want it to taste plain. Plain chicken. The brioche was so oiled up with butter or whatever that I could squeeze the grease. I doubt I will be back. It was clean in there, so two stars. read more

I met two friends for lunch here and we loved it. They each had a sandwich and I had the chicken strips and the tots with the pickled slaw. we all loved it! read more

Wow! What a disappointment! It started with the young woman who took our order. Not only was she not friendly, but she showed no personality at all, and was not helpful with suggestions or recommendations. I came in because I'm a huge chicken and French fry fan. Brought a friend and paid more than $26 for three grilled chicken tenders, four fried chicken tenders, two sodas, and two orders of fries. The grilled chicken tenders were small, thin, and dry, but they were not as small as the fried chicken tenders that were absolutely tiny - about the size of a baby carrot. They charge $5.99 for four tiny chicken tenders and that's alacarte - no side included. I'm giving two stars because the food appeared to be cooked fresh when we ordered it and everything came out hot. I will absolutely not be returning. read more

Very disappointing ~ This place was terrific when they initially opened. Tonight the service was excruciatingly slow, there was one side item available (tater-tots) and NO Ketchup in the restaurant. Chicken was a fraction of serving size it once was. Not worth the price tag and aggravation. read more

I've been waiting for BB's Crispy Chicken to open since the pandemic began. From the aesthetics of the establishment, my expectations were heightened, but unfortunately, I was let down. BB's Crispy Chicken has more a fast-food feel on the inside, which contradicts it's upscale outside appearance. In addition, while the place is huge, and has a fantastic ambience, it has a limited menu, and not much variety to justify the large space it occupies. I will say, that during the spring and summer months, I can envision many people sitting outside eating, but with other food. The chicken sandwich I purchased was tasty, thick, not dry, and well-portioned, but nothing to rave about. For the cost, they're overpriced, as it is just a crispy chicken sandwich. The milkshakes are limited in flavors, and you get just get a milkshake in walking distance from Coldstone or even Five Guys. Here's the kicker, my 8-year-old, was not impressed, she said we could've just gone to Chick-Fi-La. Ouch! (I probably would've saved an extra $10 too:-) read more

Pretty good food but a bit pricey for what you get. will try again as it's real close and the beer garden next to it is opening soon.

Service is good and the chicken is crispy, but not greasy or dry. The sides are also very good - 8 liked the cheese fries.

Excellent chicken as we did the sandwich and the Nashville hot strips. Probably one of the better fried chicken sandwiches I've had around here. Look forward to returning. read more

My wife and I have been 3 times and it has quickly become a favorite weekend goto. The first two times, the chicken was way better than Popeyes or Bojangles (note: I like them both). The chicken was juicy and the flavor was incredible. Yesterday's experience was not as consistent - still good just not as great as the first two times. If this place figures out the consistency, shut the door on competition. Service is good. The outdoor space is really nice. My favorite sandwich is the one with honey and I love the sweet potato fries and cheese curds. Our first two times were 5 star experiences. We will be back! read more