Things to think about How Bescon plumbing saved me At least $50, 00. my house I had tdreamt often that my 100 year old house pipes should be looked at before they exploded so I called Beacon plumbing and they came out and I had them take a scope of my pipes. The pipes were starting to separate they suggested to line them. if it had come to the point of digging them up would cost at least $50,000. Your house doesn't have to be 100 years old for sewage problems. The other advice I was given is homeowner insurance. Does not cover sewer lines you have to add a clause to your insurance to cover sewage lines, Beacon plumbing coming out to my house is nothing less than a miracle. They're kind the technicians, courteous and caring. I even got a call from the owner Bill Cahill that asked me how things were coming along, and appreciated my business call Beacon Plumbing to come scope your home and lCheck your Home owner Insurance Thank you Team Beacon read more

The hot water had low water pressure. I finally called and Travis came the same day. Making the appointment was a breeze. The gentleman I spoke with was kind and attentive. Once Travis arrived he analyzed the bath tub and other faucets. After ruling out different things by doing hands on methods, it was determined it was the water heater needing to be replaced. After 18 years it was time. Travis was very respectful and allowed me time to contact my husband with zero pressure. He was very patient. He represents the company well. Once everything was in place he showed us how to adjust if needed, cleaned his area and was on his way. Great job for our family. read more

Life saver! My water heater broke in the late evening. Beacon Plumbing was the only company that had a person answering the phone. James came right out and disconnected the heating system that is attached to the water heater, also turned off the gas. The next day James, Dayvion and McCoy installed a new water heater, reconnected the heating system and stayed until everything was working perfectly. I could not ask for nicer, more competent workers! I wish I wasn't limited to just five stars because they deserve many more. read more

I was so impressed with Giovanni's and Daryl's work on my water heater that I decided to let the pros handle my next issue. I called and asked for Gio and Daryl to come out and remove my garbage disposal and the work they did was amazing. They were on time, ready for the job and most of all happy to help which is worth everything to me. For me it's been difficult to find a great service provider and now TWICE Beacon Plumbing have come through and impressed me. Great work, great price and great people. Even the lady at the shop is pleasant to talk to. Thank you again Gio and Daryl! I'm 100% calling you guys and Beacon for my next project. read more

Bid $9,000 for a job that was done by someone else for $1,000. I stay clear. Anyone that has to advertise as much as they do on TV has to make it up somewhere and they're doing it right out of the customers pocket. read more

I do NOT recommend this company if you're looking for services. They left a big hole on my bathroom wall and cut the metal and put plastic around it for no reason at all! And told me I would have to do it myself. And the crazy part is that area was not what needed to be fixed. The problem was downstairs and they didn't bother to look there until it was too late from the damages they caused me. They will overcharge you for everything. I repeat do NOT use this company. Thank me later read more

Beacon Plumbing - Plumbing Near Me - Kent, Washington

When I had an emergency plumbing issue on a Friday evening, Beacon Plumbing was there in an instant to resolve the issue quickly and effectively! Gio on and Standford were some of the best in the business. There diagnosed the blockage and cleared it in record time. They were very professional and provided me with the peace of mind I needed! I could not recommend the two of them and a great business like Beacon Plumbing more! read more

BEWARE OF BEACON ELECTRICAL'S PUSHY SALES PITCH! I called Beacon Electrical for same-day service to replace one electric baseboard heater and troubleshoot another. Before the tech arrived, he called me twice to confirm what was needed. He said he'd pick up a baseboard and thermostat so he'd have them on hand. During the second call, I started to get a bad feeling -- the guy sounded more like a salesperson than a technician. When he arrived (and parked on my lawn), my suspicions were confirmed. He immediately launched into a sales pitch for a new electrical panel, quoting a whopping $6,500! He even talked about financing and how buying the panel would get me a discount on the heater work. Then, he went back to his truck for 40 minutes to "work up an estimate." When he returned, the high-pressure sales talk continued. He kept pushing the new panel, even though I repeatedly told him my priority was getting the baseboard heaters fixed or replaced. That's when he admitted he wasn't even prepared to do the baseboard work without an assessment. After 10-15 minutes of this, I asked him to leave. When he didn't, I had to tell him again, and eventually, I had to yell to get him out of my house. Even then, he and his helper lingered in my yard for another 10-15 minutes. I called Beacon Electrical and was transferred to a manager, who laughed at me! He claimed the tech wasn't a salesperson but a "darn good electrician." The manager called the tech and told him to leave because, ". . . you are making her nervous." Only then did the tech leave. Actually, I wasn't nervous I was mad. They were here almost 2 hours and all I got was frustrated. The next day, I hired a different electrical company. They did a full inspection and found nothing wrong with my panel, and they completed the baseboard heater repairs -- all without any pushy sales tactics! read more

Rip-off. $535 to snake a kitchen drain in just a few minutes. Scheduled for same-day service but didn't show up until the next day. Look elsewhere. Gave 2 stars only because the plumbers were friendly. read more

Took off work and Waited all day as they couldn't give me a window. They then said 11-1600. Then at 1430 they cancelled. That cost me $100's in leave. Thanks for nothing. read more

DO NOT USE BEACON PLUMBING without doing the following: (1) get multiple estimates as they charged me double a reputable competitor for a hot water tank install (2) read the contract as they kept 25% of the entire job cost because I cancelled with the tech instead of IN WRITING within 24 hrs and also charged me $390 + a $75 trip charge to unscrew the filter on a faucet and take a picture under the sink. In total they kept $1791 of my required $2000 deposit for doing nothing! (3) the contract states that they do not have to provide an itemized statement upon request (4) Mark was extremely condescending as I sent multiple emails questioning their policies and he finally said he would only deal with my legal counsel or small claims (5) I sent two requests for closing the transaction and issuing my refund which he ignored. THERE IS A BIG DIFFERENCE BETWEEN LEGAL AND ETHICAL read more

Tony and Vic were out to service my HVAC and, as always, were very professional. I'll always call on Beacon! Thank you, guys, for your service! Job No. 303069 read more

Beacon's installation of a furnace was sloppy and improper in several ways, leading to its very short life. The heat exchanger, warranted by the Coleman, the manufacturer, for ten years, failed after six years because the furnace was installed at a slant, condensation collected and rusted out the heart of the furnace. The venting for the furnace wasn't to code, which also contributed to its short life. My calls and emails to Beacon were ignored for three days. When I finally reached a manager, Mark,, he dismissed my concerns, exclaiming that I couldn't prove the furnace was improperly installed, noting that their warranty was only for one year. In short, tough luck. Shockingly unprofessional, horrible service, pathetic business practices. read more

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They are horrible, they will not fix your equipments but will convince you that your equipments are old and was installed incorrectly. Then they charge you an arm and a leg. Get quotes. read more

I wish there were more than 5 stars to give! Huge "thank you" to our plumber/septic tech Gato DeAlba and his crew for an amazing job and for keeping me informed and updated throughout the process. Our whole septic system was backed up due to a collapsed distribution box, which they had to dig up and replace. Gato was extremely knowledgeable and friendly and provided excellent customer service and helpful answers for all of my many questions! It was a big messy job (lots of rocks, lots of rain, lots of me wanting to watch and ask questions!) and the crew did a fantastic job cleaning everything up and restoring everything to order. Beacon was able to respond to my emergency within the hour, and I felt good about the pricing for the job. I highly recommend Beacon for any plumbing or septic needs, and for sure ask for Gato! read more

I'm not a huge fan of paying for the estimate and against my better judgement did this with Beacon. On top of the $75 fee they also added sales tax..really? sales tax on the estimate as if it were a sale of the actual goods? anyways, for that reason along they've lost me, once and for all. This company either needs to be in the business of providing services and free estimates or in the business of collecting estimate fees. read more

I'm so grateful that Ismael and Brian came today. Our main water line broke underground between the meter and the house. I was able to dig the hole and pin-point the issue, but I was unable to fix the issue myself. I decided to call Beacon Plumbing 425-679-9500 based on google search. The operator stated upfront that there would be $100 charge for the visit and that the crew would be at our place within an hour! The crew called me before arriving to ask more details about the issue, so that they can come prepared with all the parts needed. In an hour, Ismael and Brian arrived at our place (7pm), inspected the issue and provided clear price estimate. They've been very detailed and explained clearly what they would be repairing and even shown me the materials they would use. I accepted the price estimate and the crew started working on the repair - me watching them so I can learn. Both Ismael and Brian were very professional throughout the repair. They disassembled the fittings and re-done the connections. It was not an easy job as the main water line was quite deep underground and there was not much space to work in. Ismael and Brian helped me understand what they are doing and why throughout the repair. They've very detailed and made sure that no debris/dirt gets trapped in the pipes, they've even vacuumed the pipes before making the connection. After the repair was done (9pm), we did turn the water on and let it run for a few minutes, from the outside hose bibs, to flush any debris, and to check if the new connection is not leaking. Then in the house to make sure we have running water in the house. Ismael double-checked the connection for any leaks before completing the job. After the repair, the crew suggested and did put a yellow stripe around the hole, so that nobody can fall into it. I'm so grateful for the amazing job that Ismael and Brian did today. read more

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My tankless water heater failed on a 20-degree day, and Gio was able to make it out the same evening to give me a quote and the next morning to replace the unit. He was friendly, did an excellent job, and taught me a lot about my tankless water heater and radiant heat system along the way. While the price wasn't the absolute lowest, I feel that it was fair for the quality of work and the urgency of the situation, and I'm very satisfied with the work. read more

A few months ago I had an emergency leak caused by a part failing. Since it was an emergency I was forced to pay the 900 dollars for them to replace it which took them only about an hour or two. I had also been having problems with a sink to which they told me all the piping in the sink had to be replaced and that was why the pressure was so low. While my house piping does need to be replaced I called a more reputable plumber and it was calcium build up which took 5 minutes for him to clear out and he showed me how. Don't trust these guys, they aren't one of the good ones. Very very upset read more

Luis and Adam were amazing! Fast, efficient and super friendly! Would recommend again 100%

Beacon was AMAZING to work with to get an emergency electrical issue resolved the same day! The schedulers/front office were kind and understanding. And the electrician (Luis C.) they sent out was top notch. Seriously impressed by his knowledge, efficiency, patience, and customer service skills. It's rare to find someone who can strike the balance of doing great work AND advocating for the customer at the same time. I really appreciated him explaining what he was doing and why it was needed vs just a generic quote like I've received from a lot of other vendors I've worked with in the past. Definitely calling Beacon and requesting Luis C. for all of my future projects! read more

I just wanted to brag on Ismael and his assistant. My furnace fan motor went out on Friday. I called Beacon and they were here in two hours. Ismael diagnosed the issue but sadly he didn't have a replacement on the truck. He said he'd be back on Monday with the correct part. He and his assistant arrived at 11 as promised and about 45 minutes later my furnace is up and running. Was Beacon the least expensive no but when your family is freezing it's the service that matters to me. I could've waited a week for the other company but with temps in the 20's I don't think so. Thank you Beacon, Ismael and the assistant for making my family very happy. read more

Beacon Plumbing - Plumbing Near Me - Kent, Washington

My outside faucet kept leaking and I started freaking, so I called Beacon. Brent and Isaiah came out within the hour. They explained what was wrong and quoted me the price upfront to do the work. they had it fixed and got the water back on in a jiffy. aaI will recommend Beacon Plumbing to all of my family and friends. read more

First of all, don't do it. They charged us for turning a switch off. Then they separated me and my wife, to get her to agree to the 400 service they knew I wouldn't approve of. I wish I could remember the pair of workers names. At they end, after they ran the vacuum for 10 minutes they spent another 30 minutes putting their stickers everywhere. Again, don't do it. read more

We called on a Saturday for emergency work. Luis Carillo showed up promptly and was helpful with information and efficient. Unfortunately, our panel needs full replacement so we weren't able to get work done that day but Luis provided a quote, a clear plan of how to follow up, and was professional during visit. read more

Called Beacon Plumbing to tackle a vent issue no other plumbing provider could handle. Most wouldn't even show up leaving us disappointed in a smelly home. Ned and Alex for Beacon showed up early. They called ahead, arrived prepared and spent quite a while troubleshooting our issue. They provided photographic findings with their estimate, and we felt confident going forward with repairs. Walls cut. Alex slithering under our house. Ned cutting pipes right and left. They found what others wouldn't or couldn't. They fixed the vents and water leaks professionally and quickly. Also I got the distinct impression that they were trying to minimize costs and get this job completed right the first time. Repairs came with a warranty and the prices were in line with what hood residential contracting costs these days. They left without a mess and we are confident this is finally behind us. We are very happy and hope this review helps you feel better about giving them a call with your plumbing needs. Have a blessed day read more

My outside water connection sprung a leak (because homeless people keep messing with it)..I had to turn off the water at the street and then I called Beacon Plumbing. Ismael called me and came to my house within 2 hours of my desperate call--No water and 90 degree weather coming on Sunday! He quickly scoped out the problem and fixed it with 45 minutes. My flowers and vegetables will survive and so will I. Ismael was a complete professional and took care of the problem without hesitation. His assistant Ruben was very helpful too. I wouldn't hesitate to call them again if I need a plumber. read more

I had Beacon out to my condo yesterday after having a different company give me a quote the previous day. Beacon completed the job within a couple of hours for $1200 after the first company quoted me $9995 and 4-5 hours to complete the same job. Beacon also gave me a quote for the remaining work that will need to be done in the future for $4500 (the first couple quoted me $25K. Alex and Rashad were professional, friendly and efficient. Will definitely use Beacon again! read more

Zadrian super professional worker. Explained super clear problem and options to solve. Fix was prompt and neat. Will recommend for sure. read more

Beacon Plumbing - Clean / professional work - Plumbing Near Me - Kent, Washington

I called for a water heater problem. Over the phone, John asked for my address and said he would arrive in about an hour and a half. Upon arrival he told my boyfriend that it would cost around $400 to diagnose the problem AND an additional $100 travel fee just for him showing up. That fee was not disclosed over the phone prior to him coming here. John then tried to convince my boyfriend to sign a paper agreeing that we were going to pay the $100. When my boyfriend said we weren't comfortable paying that much and we would have to think it over, John mentioned how I agreed to paying the travel fee over the phone. That is false. read more

Honesty and efficiency is there thing. Originally we didn't vent our water heater correctly. Beacon came out and fixed the issue under their original estimate. All in a couple of hours. Thank you read more

Our drain line backed up and led to the washing machine flooding the downstairs. We had a home warranty that sent a plumber out but he was unable to clear the line with his cable/snake. After being in a holding pattern for a few days we called Beacon and they sent James out the same day. Well, James took a snake and had that line cleared in about 15min! James was also very patient and helped us do some extra legwork / documentation so that I could submit a reimbursement request to my home warranty company. He also took a look at our overall situation and gave some suggestions for preventative work that we could do which I really appreciated. Plus he was just an easygoing guy who was friendly to our kids and fun to chat with. It was a bit pricey but sometimes you get what you pay for ;) Thanks James (and Kasen at the office) for the hard work and being very flexible. read more

Business manager kasen... I can't update my review without deleting my original review. I went round and round and round and round with customer support until I gave up from mental exhaustion. I did happen to drive on Jackson in Tacoma where I saw this other review of Beacon. read more

Beacon Plumbing - Beacon review - Plumbing Near Me - Kent, Washington

My bathroom sink had been clogged for who knows how long. Made a late night call, scheduled an early appt. Dean provided quick and efficient service! Explained what needed to be done. Graciously offered a small discount due to certain circumstances. Was cool with my dog. Would recommend. read more

they do not install to code, had to call them back to get it fixed. they also charged roughly 2k above market when I compared after the fact with other providers. also recommended services that weren't needed and if I hadn't asked someone else I would have just been throwing more money down the drain. would never recommend this company. read more

On 5/13 I had Beacon come out to try and unclogged the kitchen sink but they were not successful. The plumber couldn't have been there for more than 40 minutes. A good portion of that time was spent calling in for additional guidance. I was charged $604.45. Due to the lack of time actually spent trying to unclog the sink I called another company "limitless pluming and sewer " for a second look. They charged me $362.67. They performed the same troubleshooting steps and solved the problem in the same amount of time. I feel taken advantage so I wrote Beacon first asking for a refund, they denied my request even when I offered to show prof of both charges. read more

Beacon Plumbing - Plumbing Near Me - Kent, Washington

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Had Beacon out about three weeks ago because I could hear water not shutting off behind my angle stop. Guy came out, did a few things, and said it was all fine. No issues but glad charged me the $80 service fee. Three weeks later, same problem, only this time there was a small geyser of water continuing to flow into my toilet with no shutoff in sight. Beacon sent Jimmy, who made me laugh and feel way less stressed immediately when he called to say he was on his way. He worked very hard getting to the root of the problem and ensuring that I got a new angle stop. He was polite in listening and was disappointed the first person who Beacon sent didn't fix things correctly. I appreciated his kindness, and should I ever need plumbing repairs in the future I will most certainly ask for Jimmy. 4 stars because they had to come out twice, otherwise, if I had had Jimmy's level of service the first time, it would be a 5 star review. read more

Absolutely pathetic. Overpaid them $2k+ for a like for like tankless replacement. Then the PEX piping they used to connect it developed a leak in a year. Claimed they didn't do it and wanted to charge me $500 to fix a pinhole leak. Ridiculous. Look elsewhere. read more

Beacon Plumbing - Old pex connecting to new, leaky pex. - Plumbing Near Me - Kent, Washington

Stressed and freaked out. I had a water leak under a tree in my yard. Trying to fix it ourselves to save money made more of a mess. I called Beacon and they sent someone out the same day (sunny Saturday) . All my options were given and estimate came in lower than a previous company. Zadrien was assigned and did a great job! Poor guy had to finish the job in the dark. He was professional and gave great information. Showed pictures and video of the process. Now I can sleep and not worry about this water leak in my yard. read more

I had eight jobs as my home has 11 sinks, 4 toilets and 4 showers. Crazy I know. ZADRIEN is the MAN!! Very calm demeanor and a wonderful teacher. I learned so much about drain maintenance, winterizing and drain clearing in my almost 100 year old crib! VERY FAIR price and offered additional discounts besides the one I had. Was at my house all day but worked very quiet and efficiently. And the fact that Beacon also supports my fav radio station on the Planet KEXP (as do I as an "Amplifier") was the icing on the proverbial cake. ZADARIEN is my Plumber for LIFE... but I have a feeling I won't have to see him for awhile. Also the best serviceman I have had in my 10+ years living in my home. BEAUTIFUL scheduling that lets you pick a 3 hour window vs. sitting around all day and did ALL the work after presenting me with the estimate. Now ALL my drains and pipes are happy again so .... STOP FREAKIN - Call BEACON!! read more