45mins inline stuck inline no way to escape I missed 20mins of church then I heh they handed me my drink at the window I noticed the color was wrong I asked them if it was the correct drink the young lady said yes as I pulled away I took a drink. It was in fact not the correct drink so I had to take even more time park go in get the proper drink and was told they are training like it's my fault. Everyone in that line should have been given their order for free for holding us captive for as long as they did this was atrocious service. Training on a Sunday morning when I assume it would be quite busy is ridiculous. Training should be done on slow hours not peak. Absolutely ridiculous service and management. It's COFFEE what on earth could take so long. read more

I've been to quite a few beans and brews throughout the valley. 13th east, 33rd so. , 123000 so, Jordan landing and more. Every time I order a Mr. B's. It tastes identical at all other locations except this one. Consistently this location makes it differently. It isn't nearly as sweet and seems liked its missing something altogether. I've tried several times since it's the location closest to me. When I've addressed it with the staff they've told me that they make it correctly and all of the other locations must be wrong. No willingness to even try and understand why theirs is different. I just don't go there anymore. read more

I'm rating only based on drive through, since COVID has ruined our chances of hanging out at a coffee shop or restaurant for the rest of our foreseeable future. I come to this location a lot because it's only a mile away from work and gives me a reason to get out of the office for a few minutes. Even with a line, Beans is pretty quick! They've gotten my order right every time, and my only issue in coming has been a couple of visits where they were out of coconut milk (dairy wrecks me). I pay using their app in order to collect points. I recently submitted an app update request to save a card/payment option for quick reloading. Typing my card in every week is not my favorite. Good news: I noticed this morning there was a sign saying they have recently stopped asking for signatures after you pay with a card! I know it's a petty thing, but this is something they've had for years and has been unnecessary and annoying in my opinion. (Easily avoided by using the app instead, but still). So, big bonus points to B&B for not requiring a signature anymore, especially because who knows whose hands were holding those pens, right Corona? One thing I love about Beans is that my drink seems to always be super hot, and I love that. I feel like the giant green coffee chain always gives me lukewarm drinks that I have to reheat when I get home, so I appreciate that extra few seconds of steaming. I've been coming here instead recently due to locale, but also slightly better prices ($4.06 vs 4.28 for same size & drink) and to support local businesses. A note about the tiny print on their menu: you can get an "extra small" hot drink of 12oz, if you're like me and 16oz is too much for you. Service here has always been good, drinks have always been good, and drive through has always been speedy. I'll keep coming. read more

I was just in and because I did not have a mask they wouldn't serve me. I ASKED for a mask and they said they didn't have one and still would not serve me. I always support B&B because they are local. No longer. I will never support your business, you've lost a customer for life. Oh and your drive thru sucks, you can't get a mid size car through without hitting the curb. Good riddance. read more

I stop here regularly since it's right near my office. I am always greeted with a smile. I love the hot Chai. They offer a few different Chai's depending on the mix and the milk. I like to stick to the regular Chai with skim milk because I think it has the best flavor. I rank B&B the top of the list over Starbucks and Einsteins for their yummy Chai. I've not tried any of the coffee flavors because, frankly, I really don't like coffee. My only negative comment is that they did away with the frequent customer cards. Now they have everything on an app with your phone. I've got so many apps on my phone, I really don't need another one clogging up my screen. Guess I'll forego the rewards to save the hassle of the app. read more

Beans & Brews Coffee House - 24 oz Hot Chai - Coffee & Tea Near Me - Draper, Utah

The food was good and coffee was excellent! I am a coffee drinker and I like to try different coffee spots and this is in my top 10. I went through the drive thru and the service was excellent and they were very helpful read more

The gals that work at the Beans are super sweet and I feel so bad for them. This review is not about their service in the slightest! This is a coffee shop and it's like a sauna in here. It's miserable for the customers who can leave quickly, so I can't even imagine how the employees feel. The management really needs to get the air fixed and make the environment more pleasant for customers. I tried to post a pic, but it didn't show up. The thermostat read 85 degrees! read more

I've been coming to this location for over two years and have never had a bad experience. Everyone is so nice and my order always comes out correct. This morning the drive through was pretty long so I went inside instead. Holy moly, everyone who works here is so attractive! I felt like I stepped into a teen rom-com or reality show read more

It's fine. Plenty of seating to work but there is no light...I feel as though I need a flashlight to see anything. Pros: - consistent service Cons: - dim lighting - slow service - lukewarm coffee read more

This is an amazing local coffee shop, and I am so grateful that they have done so well over the years that they are able to have so many locations. I am always satisfied with my choice when I come here. They have a punch card that you earn point on, and at so many point you get a free coffee - and it doesn't take forever to accumulate point! If you go online to submit a request to receive notifications on their VIP club, you can go in for their specials and they even have triple reward point days. The reason I prefer B&B over any other place is because I don't have to worry about just getting a sugar rush and crashing, or consuming mass amounts of calories at 7 AM - they can make my drinks skinny, with sugar free syrup, and it doesn't cost me extra, or even taste like I did a healthier option. Thanks B&B for making my days just a tid bit better! read more

Beans & Brews Coffee House - Coffee & Tea Near Me - Draper, Utah

I ordered a blended drink with expresso and they gave me a half filled drink. I told the person in the driveway as they gave it to me that it didn't look right and they said that's what it looks like and because I was in the drive through I was like fine ... but then I drank it and it tasted like water. Called the store to get a refund and was told by the manager that I had to bring it in with the drink && my receipt which is just like I tried to complain to the person in the driveway? Also I'm at work I can't just leave to address the issue you could fix through phone? They could've just been kind ... I didn't call to argue I called to let them know and she was so rude about the whole situation. read more

Food is usually still frozen, coffee is missing ingredients(always) and the service is disrespectful. We are constantly asked if we are done as soon as we order one item. I would understand the person rushing me if there were customers waiting, but the place is usually slow when I go (sometimes it is just me). Anytime the team of young ladies are working, they are too busy talking to each other to properly take your order and are irritated when you order. This would be a very convenient place to go because it is right next to my house, but I'd rather drive to another location to get 1 the correct order and 2 to interact with respectful staff. I understand it is a young team, but I'm not much older and don't remember ever being this disrespectful to customers in my service time. Todays completely incorrect coffee and half-frozen sandwich was the final attempt to get decent service at this location. I would absolutely not recommend. read more

Sugar free caramel cello. This is your standard beans & brews. The staff is great.. Fast and friendly. read more

Beans & Brews Coffee House - Menu - Coffee & Tea Near Me - Draper, Utah

I bought a mug at this exact location that entitles me to a 22oz (medium) drink for the price of a small. Every other location I've been to since the pandemic has adapted by just giving me a medium size drink so they don't have to touch the mug. Today this location told me it would NOT honor it's promise "due to covid." I (used to) spend $7/day there...ha read more

Beans & Brews Coffee House - a hand holding a cup - Coffee & Tea Near Me - Draper, Utah

Standard fare product and service; no complaints. Copious seating; I actually like the seating layout a lot. Plenty of large and small booths, so it's a great location to sit for a while if you've got work to do on your laptop. read more

Just go to La Barba around the corner. This beans location kept getting worse. Never coming back. I used to come and always get a basic Mocha. Always was in and out. Now the workers don't work to resolve things and would rather wait around for someone else to figure it out. read more

Ordered a Carmel latte paid $5 for warm milk and Carmel. No espresso actually put me to sleep instead of waking me up. I am depresso

I came here today to work. It's a very relaxing environment and the coffee and cookies are good. However, the best thing about this location in particular is Annie, the manager/owner, not entirely sure. She was so welcoming. I asked for a few different things while I was there an apologized for being a pain. When she told me that it really was no problem, I could tell she actually meant it. Such a great experience. read more

Beans & Brews Coffee House - Coffee & Tea Near Me - Draper, Utah

Love this coffee shop because the staff is always friendly and the drinks way better than sbux. Employees know how to converse and smile to make it a fun place to get coffee. read more

My favorite local coffee shop. The coffee is consistently good across all locations but the staff at the Draper location are always so friendly and helpful! Not only is the coffee good so is the food! As others have mentioned, the food is premade and then heated up when you order but you can't tell. Their food is way way better than most coffee shops that do the same thing (ie St*rbucks) I love the Beans and Brews Bacon Breakfast Burrito! I often go to the drive through with my dog Lucy in the car and they always give her a treat! Needless to say it's her favorite spot too. read more

Great coffee shop, great coffee, great people. Terrible acoustics. Order the iced coffee, but don't try and talk on the phone or do anything that requires concentration. The noise level in this bare-walled shop is atrocious. I usually drive much further away to a competing shop that has a better environment for working. I think I might continue to do so. Seriously, it's like working in a metal garbage can on the freeway. read more

I just ordered the Everything sandwich and it was tasteless, rubbery garbage, clearly pre-made and nuked in a microwave. Stick to the beverages because the food is a waste of money. read more

I used to frequent this Beans and Brews when I lived out in Draper. The staff was always excellent and the newbies quickly remembered my order. Now that i live in Salt Lake, I always make sure and grab my usual when I take my dogs to the groomer. Their is only a few employees who are still there after two years but they still remember my order! There new sandwiches are delicious as well! Thanks Annie for always making my Beans and Brews experience EXCELLENT! read more

Low key place with a variety of seating. Great employees- they were so friendly with everyone that came in. Coffee was pretty good. I didn't know what I wanted but they helped me find something that was delicious and warm! I got the B Thin bc I love smoked Gouda and it was pretty good. All in all, a good place to grab a cup o joe. read more

I got 2 carmel cielo's with extra ice and they had NO ice in them probably 2 pebbles and the coffee was straight up milk, it was white and did not taste like a carmel cielo at all. I tried calling the store location over 3 times now and no one answers. I'm very disappointed. Waste of time and money read more

I feel that Beans & Brews overall is a decent alternative to Starbucks. Decent coffees and food items. This location, however, is a great location. I work across the street and visit here often and the staff always have a good attitude. They are friendly and do a good job making coffees. I've had good experiences going through the drive through and dining room. Everything is kept clean and tidy. read more

The people here are really nice, the drinks unfortunately are not very nice. I've ordered an iced American probs for the last time here bc it is always too damn watery ! Like shove that bitch full of ice with only a little bit of the hot water you use because it always ends up with 3 ice cubes and just straight water and maybe a little bean water. If i wanted a watered down iced americano i would go to Starbucks. Also fix your almond milk y'all could afford to buy better tasting almond milk read more

Clean, bright coffee shop with friendly staff. read more

Beans & Brews Coffee House - Coffee & Tea Near Me - Draper, Utah

I always receive exceptional service when I come here . The gentleman working the drive up window on friday august 25th around 3:20 was such a pleasure . Thank you for providing such great employees ! read more

Stopped this morning and went through the drive through. I think they forgot to put the shots in our coffee. It tastes like milk. I live far enough away that it's not worth going back. I've never been to this store before, always other locations and never had this experience. I won't be going back to this location. Expensive for just warm milk. read more

I love beans and brews and have been going there consistently for over 12 years. This is my go to location as it's by my office. They are always friendly and my coffee is always perfect. The best way to start my day. They also have breakfast sandwiches when you need a little protein. read more

It took 10 mins for my frozen Mr. B's! Really does it take that long?!?! The best part is while waiting at the window, the worker said that the whip cream was frozen and gave me half of what I ordered. Really?! Just like the service offered here. Terrible customer service! read more

This B&B is close to my office so utilized often for meetings or to hunker down away from the office for getaway. The staff is friendly and helpful. As always, the Americano with cream and honey is the best. The staff also make an excellent London Fog for the tea drinkers. read more

The staff was attentive and friendly, something I did not find much on this trip. It was a welcome change. The atmosphere for a coffee app was really pleasant. It was clean and bright. I'd go back. read more

Try the copper freeze for a non-coffee treat!!

Great little coffee shop, friendly staff. Only reason for four stars instead of five is because they have a great little membership card (great for a coffee and refill deal) but all of their staff doesn't seem to know completely how to use it. I will concede that 50% of the problem could be their computer system. I would recommend them to friends and will use them while I'm here. read more

I moved to Oregon over a year and a half ago and I have yet to find a coffee place as good as Beans & Brews. I have never had something from here that I didn't like. I may be 800 miles away, but I always make sure to get myself a Tan Ice Mocha with coconut whenever I visit. read more

The last two times I've been to this location, their plain coffee, no sugar or cream is luke warm. Very disappointed! This used to be my favorite location. Love their coffee, but I'm tired of getting luke warm coffee! read more

Great local coffee place! Their espresso has a smooth flavor (not charred or acidic) and they offer almond milk which is always a plus in my opinion. Fast & friendly service. Unfortunately the atmosphere inside for people who chose to drink their coffee sitting down is not super great but clean. read more

I used to come in here at least thrice a week because I worked nearby, and I always loved it! I left that job and truly miss this great B&B location with their delicious coffee, excellent service, and friendly staff. read more